Role Description: Why We Want You
Join us on our mission to make culture the operating system for millions
Gapingvoid is a boutique consulting firm transforming the work experience through Culture Design®. We believe every person can and must fall in love with their work, and that doing so is a deliberately designable process. Culture design combines insights from behavioral science, social learning, and neuroscience to transform organizations, turning culture into a management system.
Gapingvoid has evolved over the past 15 years through radical experimentation, relentless curiosity, and a deep drive to always up-level our work. We’re scaling and rapidly growing, and as we move forward these three principles remain ingrained into the bedrock of our team.
Your Impact in Culture Design
The Associate will play a key role in executing the operational aspects of our end-to-end Culture Design projects; supporting our Consulting team to deliver superb insights, communications, and culture-building experiences for our clients.
Even more important than what you know, is how you think. We are looking for a highly motivated, hard-working individual who is deeply passionate about people and can think critically and creatively about business, communication, and culture.
At Gapingvoid you will be joining our cross-functional team on the strategy and consulting side. You will work closely with the culture delivery team and creative team and report to one of our fabulous leaders.
The Gapingvoid team is made up of people who nerd out on culture design strategy. We are driven by the desire to make a difference in people’s lives by transforming the way we work, and you are too!
ROLES & RESPONSIBILITIES
Project Administration
As an associate, you will be given the responsibility of managing and coordinating the operational activities of a client project, which include tasks like managing project calendars, organizing and maintaining files, processing data, and using problem-solving skills to assess and fix tool-related issues (e.g. we have to run a 200 person facilitation online and need to research the Zoom capabilities).
Client Communications
The successful delivery of every Culture Design project depends on timely, clear, well-written communications. As an associate, you will be asked to own content that interfaces with our client communities, including but not limited to responding to and drafting daily emails, developing marketing materials and social posts, and collaborating with the design team to create impactful campaigns, celebrations, and other written artifacts. Attention to detail, a customer-service mindset, and the ability to write succinct, jargon-free communications are a must.
Event Planning & Coordination
From project launches to workplace rituals to all-hands meetings, you will play an integral role in creating meaningful client events that help build their culture. While wearing this event planning & coordination hat, you will be responsible for tasks like sourcing food & beverage vendors, organizing the purchasing and delivery of event items, tracking event registrations and expenses, and working closely with our Consulting and Creative teams to create the best possible experience. Adaptability, poise under pressure, a get-stuff-done attitude, and an interest/ability in traveling for events are a must.
Data Collection & Analysis
All our projects consist of a research and data-gathering component. You’ll work with the project team to develop surveys, interviews, and facilitations designed to capture stakeholders’ insights. Subsequently, you will work with our Consultant team to perform quantitative and qualitative analyses that lead to insights that advance clients’ culture design projects. Curiosity, critical thinking, and the ability to present information are a must.
QUALIFICATIONS
Undergraduate degree & 2+ years relevant work experience
Demonstrated ability to perform the roles & responsibilities
TOOLS
Proficiency in: Airtable, Beautiful.ai, Canva, Dropbox, G-Suite, Mentimeter, Microsoft Office, Microsoft Powerpoint, Mighty Network, Miro, Slack, Social channels, Typeform, Zoom
$65,000 – $85,000 maximum salary
*These benefits will be extended with full-time employment offer following successful trial period
Outside of compensation, we want you to find the same meaning & purpose in your work that we bring to our clients.
100% of your vision and dental insurance are covered
80% of your healthcare insurance is covered (for the basic plan)
If you enroll in our 401K plan, we will cover 100% of your first 4% of contributions and 50% of 5% & 6% of your contributions
Educational Assistance/ Tuition Reimbursement
We will pay for your membership dues for relevant professional membership(s)
12 weeks of paid parental leave
20 days paid time off, and end-year reflection & restoration days
You will be reimbursed up to $100.00/month for internet, or cell phone/data plans
At your 5-year anniversary, you will receive extra paid time off and $2,500 reimbursed for personal travel to celebrate
You will have a buddy! Everyone is assigned a buddy upon joining. Buddies are on hand to answer those seemingly “silly” questions that you may have, particularly in your first few months and to help make your onboarding journey easier and more enjoyable.
What can you expect?
Gapingvoid is a place where no two days are the same! While there is no “average day,” below are some things we expect from you that are critical to your success.
Quickly get up to speed on our models and methodologies.
Actively participate and exchange ideas in our weekly internal cuddles and creative reviews.
Be driven to work smart, and hard.
Be insatiably curious and constantly learning. If you don’t understand something, ask. If you learn something we all could benefit from knowing, share it.
Bring your knowledge and experience to the table with humility.
Continually evaluate the effectiveness of collateral to improve our work quality.
Work under pressure without losing your sense of humor or care.
Speak your mind. In a distributed work environment, the name of the game is over-communication.
Never settle. Never quit. From time to time, we work with some hard-to-change cultures. These are also the most rewarding. This requires lots of persistent, relentless iteration. If this sounds discouraging, or like too much work, our culture isn’t a place where you will thrive.
WHERE WILL YOU BE?
DC-metro area or Dayton, OH are preferred locations based on the client’s location. Other desirable locations include the Miami metro area.
Insert a graphic of the US map, with a heart on the location(s) we would like them to be.
You will also be here, there, and everywhere. We are a 100% distributed workforce, working mostly remotely from our home offices or at the client’s offices. As an associate, you can expect to travel up to 2 times per month. Additionally, we get together as a team twice per year, usually in May and October. Standard business hours are in ET. If you are interested in relocating to one of the preferred locations listed, please let us know.
Next Steps: This is an Investment
We are seeking a full-time candidate to join our team in September 2024. The job is structured with an initial 90-day temp-to-perm trial period, providing both you and us with an opportunity to determine compatibility with the role.
Following the trial period, a full-time employment offer with benefits will be extended contingent on a positive performance review.
The performance review will assess your contributions, work quality, adaptability, and overall fit within our team and culture. Compensation during the 90-day trial will be aligned with the full-time salary.
SECTION:
CAUTION: WHY WE MAY NOT BE FOR YOU!
We admit it: we’re not everyone‘s cup of tea. So, here are a few important considerations that we ask you to take seriously. We probably are not for you if…
You’re looking for a 40-hour, nine-to-five role.
Work-life balance – as opposed to work-life integration – matters more to you than your colleagues and doing incredibly challenging but meaningful work
If you’re a super smart person who looks for the path of least resistance and lacks aggressive drive
If you think culture is only about employee engagement, employee happiness, DEI, or the standard HR tropes
You’re looking for a well-worn path, a recipe for success, or a box-ticking exercise
On the other hand, you may be a G-teamer if you:
Thrive in ambiguity and flourish with feedback — often the direct and tough kind
You’re a lifelong learner who can’t wait to test your ideas in the real world, and then iterate
Can communicate your ideas in writing in a way that captivates readers
You’ve never come across a brick wall that you weren’t pumped to get over, dig under, or plow through with only a flashlight and an array of models and frameworks to guide you
You put in the work and care enough to get it right (hint: not always easy)
You’re able to look at the big picture and understand the importance of the little things
We are a team of kind, innovative professionals who like our business spiked with irreverence. Irrespective of role or title, we are all ambitious doers who love ideas, and love rolling up our sleeves and getting our hands dirty more. A career at Gapingvoid isn’t easy, but we can promise you, it’ll be meaningful. If you’re thinking, hell yes right now, we should talk.
HOW TO GET STARTED
Submit your application pronto (we’re hiring on a rolling basis for a September 4th start date)
We’ll review your materials and get back to you as soon as we can! If we think you’d be a good fit for the team, you will be invited to an interview.
Candidates being considered will participate in a series of 1:1 and group interviews. We may ask that the final interview is done in person.
Before the 2nd interview, candidates will receive a link to complete a Culture Science Assessment. This is something we do with our clients, as well.
Writing samples, proof of creative work, skills challenges, and other materials will be requested. This is not about free consulting. Gapingvoid uses such information to discern your creative and technical abilities for this role. No materials produced by candidates will be used for commercial purposes.
Before an offer is extended, background and reference checks will be completed.
If you have questions at any step of the process, please reach out to us at [email protected]
STEPS IN THE PROCESS
Application submission and screening
Introductory Interview
Short questionnaire
Group interview(s)
Work submissions
Final interview (this may or may not be an in-person interview with Gapingvoid senior leadership)
Reference Check
Offer