Healthcare is about relationships. Healing was always based upon touch. Humanity.
Technology is empowering, but also a wedge that separates us all. We know that while it connects, it also segregates. We all see how it is redefining relationships.
While this may be fine for dating, or staying in touch, it raises fundamental issues about care and healing, and the human drivers of health. We count on websites, apps and wearables to create the experiences for patients and engage them in their health.
People who are connected, physically and emotionally, are more likely to act empathetically, with greater care.
And administrators are now so far away from the bedside that they’re at risk of losing the ability to understand that connection.
Its time to send a different message.