Archive for the ‘manifesto’ Category

October 9, 2007

the “smarter wine” idea

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[Offi­cial “Smar­ter Wine” logo etc.]
At Stormhoek, the wine com­pany I work for, our basic sch­tick is this phi­lo­sophy we call “Smar­ter Wine”. This is what Mark Earls would call the “Purpose-Idea” of the com­pany; i.e. the rea­son we get out of bed in the mor­ning and go to work every day. Here are some thoughts on what Smar­ter Wine means, in no par­ti­cu­lar order:
1. Smar­ter Wine does not imply that we’re “smar­ter” than anywhere else. It’s an ideal that we aspire to, not that we embody. The idea is not something Stormhoek will ever “own”, like a tagline in an ad cam­paign. It’s an idea I think EVERYBODY in the trade should get their head around, be they makers, sellers or buyers, large or small. But hey, I would say that.
2. Everyone’s defi­ni­tion of “smar­ter” will be dif­fe­rent. I’m OK with that. To me, it means con­ti­nually enga­ging the cus­to­mer at a higher level, con­ti­nually rai­sing the bar.

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3. The bri­lliant thin­ker, Rus­sell Davies iden­ti­fied four key­words that will govern the future of the adver­ti­sing busi­ness. About as suc­cinct a list as I’ve ever seen:

Blurry.
Use­ful.
Inte­res­ting.
Always In Beta.

“Always In Beta” is a popu­lar term in Sili­con Valley. In an ideal world, it would be equally popu­lar in the wine trade as well. It’s unfor­tu­nate that this is not the case.
4. A word peo­ple like using in the wine trade is “inno­va­tion”. Some com­pa­nies pay it only lip ser­vice, some com­pa­nies actually try to embrace it full-on. But it’s har­der than it looks. Wine is one of the oldest pro­ducts in the world; change hap­pens slowly and with great reluc­tance. Sure, put­ting wine in funky-dunky plas­tic or alu­mi­num bott­les might be tech­ni­cally “inno­va­tive”, but does the ave­rage wine cus­to­mer actually want that? A more inte­res­ting ques­tion for me is how the wine con­nects with peo­ple on an emo­tio­nal and inte­llec­tual level. That to me is where the real action is.
5. Big ideas start out as little ideas, and lots of them. What do com­pa­nies like Apple, Nike, Inno­cent Drinks and Star­bucks have in com­mon? Super­fi­cially, very little. But one thing you’ll notice about them is that they’re cons­tantly coming up with new stuff. Cons­tantly trying out new ideas, seeing what hap­pens, and if it doesn’t work out, they move on quickly. Their sch­tick is all about taking fre­quent small steps in the right direc­tion, as oppo­sed to bet­ting the farm on the annual Super­bowl ad. Crea­ting a cons­tant stream of “Social Objects”. We take a simi­lar approach at Stormhoek [We’re a small wine com­pany, frankly, so we have no other choice]. Dif­fe­rent bran­ding ideas, dif­fe­rent car­toon label ideas, dif­fe­rent spon­sorship and PR ideas. On one level it’s a highly unpre­dic­ta­ble way to go about it. On another level, it’s ama­zing how cer­tain we are that SOMETHING good comes out of it even­tually.
6. Eighty per cent of vine­yards in the world do not make a pro­fit. Eighty. Per. Cent. Other fun stats: There are 50 coun­tries in the world that have wine indus­tries. Italy alone has 500,000 vine­yards. Sicily has ten times the vine­yards as Napa Valley. Conc­lu­sion: The com­pe­ti­tion is off the scale. Besi­des making good wine [obviously], the only way for­ward is to somehow figure out, by any means neces­sary, how to rise above the clut­ter. The only way to do this is to speak to peo­ple in a way our industry has never spo­ken to them before.
7. I am not a wine expert. I am not a wine snob. I am not a wine bore. I am not even a wine geek. When I think of the busi­ness I’m in, I do not think of the vine­yards, the lifestyle porn that’s famously attached to the industry, the “hum­ming­birds gathe­ring nec­tar in the mor­ning dew” pala­ver. My thoughts are more pro­saic. I think about a per­son pushing a shop­ping cart through a super­mar­ket, a teacher or a nurse, perhaps, who’s there buying food because she’s coo­king spaghetti for her boy­friend that eve­ning, who just wants a good bottle of wine for under ten dollars to go with it. Her needs, as sim­ple and basic as they are, inte­rest me FAR MORE than satisf­ying the vast sea of social pre­ten­tions that lives inside the wine trade.
8. Not every­body inside the trade will “get” the Smar­ter Wine idea. In mar­ke­ting terms, it not that big a deal. As Oscar Wilde once quip­ped, “A man can­not be too care­ful in the choice of his enemies.”

January 23, 2007

the b. l. manifesto

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B.L. Ochman’s 12 Tenets of Social Media Mar­ke­ting. Inc­lu­ding:

I. The public is the Lord thy God
Ulti­ma­tely you can only suc­ceed if your com­mu­ni­ca­tions pro­duce results, which shall be known as return on invest­ment, by reaching the grea­ter public. This can only be achie­ved only if your pro­duct doesn’t suck and your com­mu­ni­ca­tions are not only clear, but also inte­res­ting.
Verily, if you can become a use­ful source of infor­ma­tion, your mes­sage may be hee­ded, or at least loo­ked at ever so briefly.

IX. Thou shalt not refuse to com­ment when thy com­pany is under fire.

Dig­geth a hole and put in thy head only if thy care not that thy brand image will then turn to do do. “No com­ment” is a fine phrase for royalty, cri­mi­nals and cele­bri­ties, but not so great for cor­po­ra­tions who have a res­pon­si­bi­lity to sha­rehol­ders, clients and con­su­mers.
Unfor­tu­na­tely, in dif­fi­cult situa­tions it may be impos­si­ble for repre­sen­ta­ti­ves to tell the media the whole truth. Try thee to be honest about which sub­jects thou wilt be able to talk frankly about and which you may find dif­fi­cult to com­ment upon.
In accor­dance with the sixth tenet, it’s bet­ter to give a con­cise res­ponse that is straight to the point, than one that is eva­sive, lengthy and obviously spun.

[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

January 19, 2007

the architect’s manifesto

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Saw this one from Josh. Beau­ti­ful:

How to be crea­tive in archi­tec­ture
Being an archi­tect in and of itself is sup­po­sedly a crea­tive endea­vor. But, it’s not. The busi­ness model, the approach — not crea­tive. It has become a com­mo­dity. Archi­tects under­cut each other to the point of insa­nity, crea­ting a “low-baller’s pro­fes­sion”. The good archi­tects trans­cend all of this. Joe Sch­moe will not under­cut Daniel Libes­kind. You have to be crea­tive, not just in your designs, but in your approach and men­ta­lity.
* Unders­tand that any­body can be an archi­tect. Being an archi­tect is dif­fe­rent from being “the” archi­tect. It’s worth your time to become “the”.
* Unders­tand your strengths. Know how good you are, and demand that peo­ple recog­nize it. The best of the best demand the best, while the ever­yone else takes what they can get.
* “Your plan for get­ting your work out there has to be as ori­gi­nal as the actual work, perhaps even more so. The work has to create a totally new mar­ket. There’s no point trying to do the same thing as 250,000 other young hope­fuls, wai­ting for a miracle. All exis­ting busi­ness models are wrong. Find a new one.” Thanks, Hugh.
* Don’t even think for a second that you will be dis­co­ve­red. Archi­tec­ture is not really a “dis­co­ve­red” kind of pro­fes­sion, but to an extent, some peo­ple think wai­ting around to be noti­ced for being excep­tio­nal will hap­pen to them. No, it won’t. You’re not an actor. Your plan has to be uni­que. Do something dif­fe­rent.
* Don’t be afraid to change. The world is chan­ging, are you? When it comes down to the come down, what will stay with you throughout your career is how you help other peo­ple, and how many peo­ple trust you.
* Evan­ge­lize the pro­fes­sion. Do not bitch and moan about archi­tec­ture and how terri­ble the pay is. You decide what you get paid, as sta­ted above. It makes archi­tec­ture look bad. Do something that is good for the pro­fes­sion, and you will be heral­ded.
* This is not your grandfather’s archi­tec­ture. It’s not 1890. We need to move for­ward. Do something about it. Think about your heroes…did they regur­gi­tate the same old stuff? The guys at the top of this field in 25 years will not be thin­king about the “new” same old skysc­ra­per. Are you capa­ble of being somebody’s hero?
* Rea­lize that any crea­tive endea­vor will be sub­ject to scru­tiny. Do it for your­self. Nobody will care about you until you are OK with what you are doing.
* “The best way to get appro­val is not to need it.” So very true in so many ways.
* Don’t be a her­mit. Get to know peo­ple. Help them.
* Not ever­yone will unders­tand the power of good archi­tec­ture. It’s your job to make them understand. 

Thanks for the men­tion as well, Josh. But it would’ve been just as good without me in there etc.
[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

January 16, 2007

the parenting manifesto project

It seems the gaping­void main­festo thread has ins­pi­red a Paren­ting Mani­festo Pro­ject, cour­tesy of Rebel­Dad.
Very cool. I think it’s won­der­ful. Heads up to Superha for poin­ting me to it [She’s got a great little Mommy blog, by the way. Ashley’s a real cutie…].
Yes. I like kids, believe it or not.

January 15, 2007

thanks, guy

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Many thanks to Guy Kawa­saki, one of my “wri­ter heroes” for saying such nice things about “How To Be Crea­tive”, which he recently read for the first time.
Guy read the Chan­geThis ver­sion [PDF file], though if you pre­fer you can also read it in its ori­gi­nal blog for­mat here.
[Bonus Links:] Guy’s Chan­geThis mani­festo, The Art Of The Start, which is exce­llent, and his book of the same title.
Thanks again, Guy…
[P.S. I wrote HTBC in Sum­mer 2004, but as you can see from Tech­no­rati, it’s still doing the rounds.]

January 14, 2007

random thoughts on being an entrepreneur

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Ran­dom thoughts on being an entre­pre­neur.

I wouldn’t say I was an autho­rity on entre­pre­neurship, cer­tainly not in the same lea­gue as peo­ple like Fred Wil­son or Jason Cala­ca­nis. That being said, the last cou­ple of years haven’t been too shabby, either. With that in mind, here are a few thoughts I have on the sub­ject, in no par­ti­cu­lar order. The list, by the way, is far from com­plete– I’ll pro­bably be adding to it soo­ner than later etc.

1. Everything takes three times lon­ger than it should. Espe­cially the money part.
2. The best way to get appro­val is not to need it.
3. Peo­ple want what they can’t have. In fact, that’s pretty much all they do want.
4. Once you become an entre­pre­neur, you find the com­pany of non-entrepreneurs a lot har­der to be around. You’ve seen things they haven’t; the wave­lengths alter, it’s that sim­ple.
5. In a world of over-supply and com­mo­di­fi­ca­tion, you are no lon­ger paid to supply. You’re being paid to deli­ver something else. What that is exactly, is not always obvious.
6. Word of mouth is the best adver­ti­sing medium of all. The best word of mouth comes from dis­rup­ting mar­kets.
7. Peo­ple buy your pro­duct because it helps fill in the narra­tive gaps in their lives.
8. You can either be chea­pest or the best. I know which one I pre­fer.
9. Some peo­ple think that once they secure ven­ture fun­ding, their pro­blems will be over. Wrong. That’s when your pro­blems REALLY begin.
10. It’s bet­ter to be under­fun­ded than over­fun­ded.
11. If an ave­rage guy in a bar can unders­tand what you do for a living, chan­ces are you’re half­way to beco­ming a com­mo­dity.
12. It’s easier to turn an ally into a cus­to­mer than vice versa.
13. If you’re happy in your career before the age of thirty, you’re pro­bably doing something wrong. Heck, if you’re happy in your career before the age of seventy, you’re pro­bably doing something wrong.
14. Smart, young, artis­tic peo­ple are always asking me which is a bet­ter career path, “Crea­ti­vity” or “Money”. I always ans­wer that it doesn’t mat­ter. What mat­ters is “Effec­tive” and/or “Inef­fec­tive”.
15. Write the follo­wing on a piece of paper, have it fra­med, and stick it on your office wall: “Have you hug­ged your cus­to­mer today?”
16. Peo­ple will always, always be in the mar­ket for a story that reso­na­tes with them. Your pro­duct will either have this qua­lity or it won’t. If your pro­duct fails this test, quit your job and go find something else. Just making the pro­duct inc­re­men­tally chea­per or bet­ter won’t help you.
17. Pro­ducts are idea ampli­fiers. The mole­cu­les and/or bytes are secon­dary.
18. Peo­ple remem­ber the qua­lity long after they’ve for­got­ten the price. Unless you try to rip them off.
19. Mar­kets serve entre­pre­neurs bet­ter if the lat­ter can keep the for­mer under­sup­plied. Over­supply is the kiss of death.
20. I per­so­nally know a for­mer CEO who, once he attai­ned con­trol of the com­pany, ran an EXTREMELY pro­fi­ta­ble busi­ness into the ground in less than two years. From a mar­ket cap of $100 million to ZERO, just like that. Why? Short ans­wer: He loved being “The” CEO, but he didn’t much care for being “a” CEO.
21. In terms of beco­ming an entre­pre­neur, pro­bably the most use­ful thing I lear­ned in the last twenty years was how to enjoy my own com­pany for long stretches of time.
22. One suc­cess­ful entre­pre­neur I know well has a won­der­ful qua­lity, namely that he never, ever com­pa­res him­self to other peo­ple. He just does his own thing, which actually ser­ves him rather well. Just because his com­pe­ti­tor has bought him­self a big­ger motor boat, doesn’t mean he feels the need have a big­ger motor boat. This qua­lity helps him to build his busi­ness the way he sees fit, not the way the motor boat peo­ple see fit.
23. Run­ning a star­tup is full of extreme ups and downs. Which is why so many suc­cess­ful and happy entre­pre­neurs I know lead such nor­mal, sta­ble, ungla­mo­rous, “boring”, family-centered lives. Somehow they need the lat­ter in order to balance out the for­mer. Extra-curricular drama looks great in the tabloids, but that’s all it’s ulti­ma­tely good for.
24. MBAs are con­di­tio­ned to use their brains in much the same way as sex wor­kers are con­di­tio­ned to use their geni­tals. Nice work if you can get it.
25. Bill Gates may have a million times more money than me, but he isn’t going to live a million times lon­ger than me, watch a million times more sun­sets than me, make love to a million times more women than me, drink a million times more fine wines than me, lis­ten to a million times more Beetho­ven String Quar­tets than me, nor sire a million times more chil­dren than me. Human beings don’t scale.
26. F. Scott Fitz­ge­rald once wrote, “There are no second acts in Ame­ri­can lives.” F. Scott was a drun­kard and a fool.

January 12, 2007

the social customer manifesto

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[Click on image to enlarge/download/print etc. Licen­sing terms here etc.]
Chris­topher Carfi is one of my favo­rite mar­ke­ting blog­gers. His wri­tings are mostly based around the follo­wing:

THE SOCIAL CUSTOMER MANIFESTO
* I want to have a say.
* I don’t want to do busi­ness with idiots.
* I want to know when something is wrong, and what you’re going to do to fix it.
* I want to help shape things that I’ll find use­ful.
* I want to con­nect with others who are wor­king on simi­lar pro­blems.
* I don’t want to be called by another sales­per­son. Ever. (Unless they have something use­ful. Then I want it yes­ter­day.)
* I want to buy things on my sche­dule, not yours. I don’t care if it’s the end of your quar­ter.
* I want to know your selling pro­cess.
* I want to tell you when you’re scre­wing up. Con­ver­sely, I’m happy to tell you the things that you are doing well. I may even tell you what your com­pe­ti­tors are doing.
* I want to do busi­ness with com­pa­nies that act in a trans­pa­rent and ethi­cal man­ner.
* I want to know what’s next. We’re in partnership…where should we go?

Thanks, Chris! Always an ins­pi­ra­tion.
[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

January 8, 2007

tfolm blog

After publishing his “Future of Lear­ning Mani­festo” and get­ting a lot of feed­back on it, Chris­tian Long went ahead and crea­ted a new blog around the same sub­ject, appro­pria­tely entit­led “The Future of Lear­ning Mani­festo”.
What a great idea. Gods­peed, Chris­tian!
[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

the thingamy manifesto

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Well done to Sig, for wri­ting The Thin­gamy Mani­festo, which is all to do with a new gene­ra­tion of enter­prise soft­ware he’s wor­king on i.e. Thin­gamy. He also inc­lu­des a ton of links, poin­ting to where these ideas are dis­cus­sed in grea­ter detail.
The mani­festo has ele­ven points. Here’s a tas­ter:

1. The Orga­ni­sa­tio­nal Hie­rarchy is kaput — as sin­gle pur­pose exe­cu­tor of the Busi­ness Model it requi­res reor­ga­ni­sa­tion every time you need to get bet­ter, an utterly futile exer­cise most of the time. Replace it.
2. Mana­ging is a waste of time. Lea­dership I need, get­ting out of bed in the mor­ning I can do myself.
3. Legacy soft­ware models the “way we always did things” — usually a model from the days of paper, quills and desks. Model rea­lity ins­tead.
4. Tree-structures are faulty. “Where it resi­des” is only two dimen­sio­nal and sui­ta­ble only for pla­ces. Use tags and any other means to enhance the know­ledge and make fin­ding easier.

Thanks, Sig!
[Disc­lo­sure: I have a small stake in Thin­gamy.]
[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

January 7, 2007

the future of learning manifesto

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Chris­tian Long wrote “The Future of Lear­ning Mani­festo”. Short ver­sion:

1. “Pla­ying Small Does Not Serve the World.”
2. What Would Soc­ra­tes Do?
3. Nobody Cares if You Wal­ked Up Hill Both Ways Bare­foot in the Snow.
4. Got Pas­sion? If Not, I’ll Tell You What To Care About.
5. My Memory Is Only As Big As My Heart. Other­wise, I’ll Stick with Goo­gle
6. Look it Up or Die.
7. Colla­bo­ra­tion Ain’t About Hol­ding Hands. It’s about Going Cool Pla­ces Fast.
8. This Will Go Down on Your Per­ma­nent Record.
9. It Ain’t About the Tech­no­logy. It’s About Being Inside the Story.
10. Nobody Knows the Ans­wer. Get Comfy with the Questions.

You can read the entire long ver­sion here. Thanks, Chris­tian!
PS: Yeah, I know, the long ver­sion is much lon­ger than 500 words, which is the maxi­mum I nor­mally “allow” for the mani­fes­tos. Then again, the abrid­ged ver­sion he e-mailed was me was well under 500 words, so I thought, what the hell, cut him some slack etc.
[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

the super-smart women’s love manifesto

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The Super-Smart Women’s Love Mani­festo
1. Come here often?
2. You work for Sun Mic­rosys­tems? Never heard of them.
3. You? Make more money than me? As if.
4. To hell with your mind. Where are the big boobs, tight ass, long blonde hair and cute little gig­gle? Jeeze, get with the pro­gram, Girl.
5. Can I have your phone num­ber any­way?
[Ins­pi­red by Nia.]
[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

January 6, 2007

the overachieving women manifesto

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[This car­toon is one of my old favo­ri­tes.]
Based on some some thoughts she had after rea­ding my recent post about super-smart women and dating, Nia Andino sent me this one:

Ove­rachie­ving women and love.
1. No one can tell you how to find a part­ner. Don’t ask for advice: every case is dif­fe­rent and if you lis­ten to other people’s love advice, you’ll end up fee­ling guilty and con­fu­sed. This inc­lu­des this mani­festo.
2. This is not the 1950’s. This is not Cin­de­re­lla. This is the real world and having a part­ner is like having a car: it has advan­ta­ges AND disad­van­ta­ges, and wha­te­ver the mar­ke­ting makes you think, the fact that you want one does not mean you need one.
Now, for women who are already with someone.
3. Ask your­self if you want the rest of your life to be exactly like the last six months. If the asn­wer is yes, con­gra­tu­la­tions. If the ans­wer is no, break up with him today. You are not going to make him change.
4. You have inc­rea­sing chan­ces of making more money than your part­ner. Don’t fool your­self: he cares. He hates it. Maybe in a gene­ra­tion, chil­dren will get used to the idea that mom­mies some­ti­mes earn more than dad­dies. In the mean­time, be very disc­reet and get your­self a pen­sion plan. Your extra money will be invi­si­ble that way, and besi­des, the sta­tis­tics say you are going to out­live him, so the savings will come him handy in 30 years.

Thanks, Nia!
[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]
[Bonus Link:] Some very dry humor from John Dodds.

January 3, 2007

the lawyer’s client manifesto

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Thanks to Matthew Homann for this one, which was ori­gi­nally published here:

The Lawyer’s Client Mani­festo
1. You have wants. You have needs. Focus on the needs first. Wants are bonus.
2. If you are seeing a law­yer because your dis­pute is “not about the money, but about the prin­ci­ple of the thing” don’t be sur­pri­sed if your law­yer runs away. You can never be satis­fied. Also, it’s really about the money.
3. Your case/matter is the most impor­tant thing hap­pe­ning to you right now. It is not the most impor­tant thing hap­pe­ning to your law­yer right now. It may not even be in his top ten.
4. If you think your law­yer is trying to kill your deal, remem­ber this: though there may only be a “one per­cent” chance your deal will go bad, your law­yer sees that “one per­cent” over and over again. She’s loo­king out for you. She cares about you and your busi­ness. She also doesn’t want her mal­prac­tice pre­miums to go up.
5. You want to buy results, not time. Most law­yers sell time, not results. Make sure you both unders­tand the dif­fe­rence before your first bill arri­ves. You will cer­tainly unders­tand the dif­fe­rence after.
6. If you want to find a law­yer who sells results, look hard. There are a few of them out there. They are the ones who can still smile because they get to see their chil­dren before 9:00 at night.
7. Big firm law­yers are not more effi­cient. Or smar­ter. Or chea­per. They are cer­tainly not chea­per.
8. Make sure your law­yer unders­tands your busi­ness. If your law­yer doesn’t unders­tand your busi­ness, find out if he’s going to learn about it on his time, or yours.
9. You are your lawyer’s boss. You are not her only boss. She has hun­dreds of other bos­ses too. Each one of them thinks their mat­ter is more impor­tant than yours.
10. How messy is your lawyer’s desk? When they bill you for thirty minu­tes of “file review,” how much of that time was spent loo­king for your file?
11. When you call a law­yer for the first time, how long does it take for him to return your calls? After you hire that law­yer, expect it to take at least three times as long. Same goes for e-mails.
12. Does your law­yer have repu­ta­tion for being a “bull­dog?” That pro­bably means they are an asshole. To ever­yone.
13. Look for a law­yer with a tech­no­logy IQ no more than fifty points less than yours. If you live in e-mail and your law­yer doesn’t, learn to like your mail carrier.
14. If you hate your law­yer, fire him. He pro­bably deser­ves it, and you aren’t get­ting his best work any­way.
15. You wouldn’t auto­ma­ti­cally marry the first per­son you date, so don’t auto­ma­ti­cally hire the first law­yer you see. A great lawyer-client rela­tionship can last a life­time. Your law­yer can be your advi­sor, coun­se­lor, con­fi­dant, and friend. Find one you like, stick with him or her, and spread the word. Oh, and stop telling law­yer jokes. They aren’t really that funny. ;-)

[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

January 1, 2007

the end-user manifesto

Danny V. sent me this mani­festo, howe­ver it came without a URL:

The End-User Mani­festo
Things that need to be in the mind of anyone buil­ding soft­ware, par­ti­cu­larly for the Web.
1. Don’t waste my time.
2. Help me do the right thing.
3. Res­pect my deci­sions.
4. Design well, and guide me to make the right deci­sions by that design.
5. Don’t lie to me — if I see something in front of me, then I should be able to act on it unless the inter­face tells me I can’t.
5.1. If I see a text area, I expect to be able to type as much as that text area holds.
Scroll­bars indi­cate to me that it is big­ger than can be dis­pla­yed in the space avai­la­ble, and I’m ok with that up to a point.
If there’s a cha­rac­ter limit, show me that by stop­ping me from typing past a cer­tain point.mIf there are limits on the types of cha­rac­ters I can enter, tell me that before I move on to something else.
6. Keep your pop-ups to your­self. The only thing that’s help­ful in a pop-up for­mat is your help sys­tem, where I can learn something without losing my place.
7. Adver­ti­sing.
7.1. I have music, thanks. No sound effects or music with your adver­ti­se­ments, if you must have them.
7.2. No flashing colors, mini-videos, stro­bing effects, blin­king idiot car­toons, or anything else that’s the equi­va­lent of yelling at me.
7.3. Don’t con­fuse loud with appro­priate. Goo­gle appears to unders­tand con­text and con­tent, and shows things that are SOMEHOW RELATED to what I’m doing. No, I will never want a mort­gage from you.
8. Get to the point. Put the focus of your page on what I’m loo­king there to learn, not on someone else’s adver­ti­sing with your infor­ma­tion hid­den below the flashing duck.
9. I can print things without your assis­tance. When I click on “Printer-friendly”, I really just want a page of the text I’m inte­res­ted in saving to my com­pu­ter without the blin­king adver­ti­se­ments.
10. W3C stan­dards com­pliance. How I get to your site is my deci­sion. No, I’m not buying a spe­ci­fic type of com­pu­ter just to fill out your form because you deci­ded that Acti­veX com­po­nents were the quick way out of the deve­lop­ment cycle. If you’re going to be Web-based, then attempt to unders­tand that the Web is not yours.
11. Test your stuff. I’m not your emplo­yee, and you’re not paying me to test your site or your soft­ware. Please re-read 1 – 4 above.
12. Please also proof-read what you’ve writ­ten, or have someone else do so.
13. Keep the noise level lower by not using ani­ma­ted graphics to illus­trate your mood, or plug you into social net­works. Yes, kids in junior high think it’s cute, but it gets very old very quickly.
14. Tell me a com­pe­lling story. This applies to weblogs, cor­po­rate sites, fan sites, any site. I’m visi­ting you to learn something, even if it’s just a good story about something you’re selling or the day you had. Good sto­ries ins­pire con­ver­sa­tions, and mar­kets are built on those.

Thanks, Danny!
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

December 29, 2006

the “nobody cares” manifesto

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Thanks to Den­nis How­lett for this one:

The “Nobody Cares” Mani­festo For Accoun­tants
* It’s impor­tant to remem­ber debits are on the left and cre­dits on the right — nobody cares. Pro­bably because the sys­tem was inven­ted in 1494 and hasn’t chan­ged since.
* We work hard to earn let­ters behind our names — nobody cares. Impor­tance isn’t deri­ved from aca­de­mic achie­ve­ment but what you do for others.
* ROI is an impor­tant con­cept — nobody cares. ROI cal­cu­la­tions are something you do when you really don’t want to help your client but to demons­trate to him/her how impor­tant you are. For which read 2.
* It’s impor­tant to keep good records — nobody cares. Clients aren’t in busi­ness to be admi­nis­tra­tors. If you can’t figure out how to help clients then expect to be outsour­ced. Pro­bably the day after tomo­rrow.
* A tidy office implies a tidy mind — nobody cares. A tidy mind is often com­part­men­ta­li­sed to the point of tun­nel vision. You don’t see tidy at the edge of inno­va­tion. Which is where you should be when your clients come up with great ideas.
* Pro­fes­sio­nals should always wear top qua­lity suits — nobody cares. How you look may be impor­tant if your name’s Anina but it sure as heck doesn’t mat­ter when you’re traip­sing around a pig farm. You do that occa­sio­nally don’t you?
* Your pro­fes­sio­nal sta­tus among the com­mu­nity demons­tra­tes inte­grity — nobody belie­ves you. Pro­fes­sio­nal sta­tus is over-rated. Those sch­muks from KPMG in court on fraud char­ges sor­ted that one out once and for all.
* Adding value is the most impor­tant thing you have to do — nobody belie­ves you. Clients can read a 1,000 web­si­tes and see that same vacuuous sta­te­ment. Stuff your web­site with client sto­ries, pre­fe­rably writ­ten by clients and not some PR outfit. 

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 22, 2006

holiday manifesto

Good stuff. David Armano gives us his “Holi­day Mani­festo”. Here’s a tas­ter:

Stay away from malls
Gather around a table
Re-discover family tra­di­tion
Re-live fond memo­ries
For­get bad ones
Play with a toy
Play chess with a friend
Just play
Spike the Egg­nog
Think of someone in need

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 18, 2006

the career manifesto

Micahel Wade from Exe­cu­pun­dit sent me this:

The Career Mani­festo
1. Unless you’re wor­king in a coal mine, an emer­gency ward, or their equi­va­lent, spare us the sad sto­ries about your tough job. The big­gest risk most of us face in the course of a day is a paper cut.
2. Yes, your boss is an idiot at times. So what? (Do you think your asso­cia­tes sit around and mar­vel at your deep thoughts?) If you can­not give your boss basic loyalty, either report the wea­sel to the pro­per autho­ri­ties or be gone.
3. You are paid to take mea­ning­ful actions, not super­fi­cial ones. Don’t brag about that memo you sent out or how hard you work. Tell us what you achie­ved.
4. Although your title may be the same, the job that you were hired to do three years ago is pro­bably not the job you have now. When you are just coas­ting and not thin­king seve­ral steps ahead of your res­pon­si­bi­li­ties, you are in dino­saur terri­tory and a meteor is coming.
5. If you sus­pect that you’re wor­king in a madhouse, you pro­bably are. Even socio­paths have jobs. Don’t delude your­self by thin­king you’ll change what the orga­ni­za­tion regards as a “tur­key farm.” Flee.
6. Your tech­ni­cal skills may impress the other geeks, but if you can’t get along with your co-workers, you’re a liti­ga­tion bree­der. Don’t be sur­pri­sed if mana­ge­ment regards you as an expen­sive risk.
7. If you have a pro­blem with co-workers, have the guts to tell them, pre­fe­rably in words of one sylla­ble.
8. Don’t believe what the orga­ni­za­tion says it does. Its prac­ti­ces are its real poli­cies. Study what is rewar­ded and what is punished and you’ll have a bet­ter clue as to what’s going on.
9. Don’t expect to be per­fect. Focus on doing right ins­tead of being right. It will sim­plify the world enor­mously.
10.If you plan on sho­wing them what you’re capa­ble of only after you get pro­mo­ted, you need to reverse your thinking. 

Thanks, Michael!
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 15, 2006

the driving in phoenix manifesto

Thanks, Alan, for this one. Too funny.

Dri­ving in Phoe­nix Mani­festo
1. We drive the tem­pe­ra­ture here, not the speed limit.
2. We have dedi­ca­ted Left turn lanes, but don’t worry, they are great
pla­ces to catch up on the news­pa­per.
3. Since we have left turn lanes, blin­kers, horns and lights are optio­nal.
4. Only new­bies and roo­kies use their horns, since we don’t use our turn
sig­nals, no sense using anything else con­nec­ted to the stee­ring column.
5. The only excep­tion to the horn rule is just before the sound of crashing.
6. If you are invol­ved in a crash and the other per­son lea­ves, they are
ille­gal, have no dri­vers license or insu­rance and it’s their cou­sins car.
7. Your favo­rite store is always on the other side of town.
8. If the per­son in front of you has white hair, change lanes and
streets, they are snow birds, older than dirt, and have no idea where
they are.
9. The Acci­dent report on the radio is always lon­ger than the news­cast.
10. Dri­ve­time is qua­lity time, use it wisely, it’s bed­time by the time
you get home.

alan herrell — the head lemur
raving lunacy
http://theheadlemur.typepad.com

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 8, 2006

haunted

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[Click on image to enlarge/download/print etc. Licen­sing terms here etc.]
[Bonus Link:] The always-entertaining John T. Unger’s “Ami­ca­ble Here­tic Mani­festo:”

4. You’re only entit­led to the opi­nions you’ve thought through. You can only do that if you use hard data. Opi­nions you adopt from others are other people’s opi­nions, not yours.
5. Fear is cau­sed by thin­king you have an ans­wer when in fact, you haven’t done anything to get one.
6. Belief in one truth over all others deba­ses that truth. There are always a lot of truths, some of which can be simul­ta­neously and con­tra­dic­to­rily true.
7. Having no good flaws is worse than having no good traits.

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 7, 2006

the time management manifesto

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Rajesh Setty, author of “Beyond Code”, has writ­ten a very lucid Time Mana­ge­ment Mani­festo. Great stuff:

Making the most of your time
You can’t manage time. You can only manage your­self. Suc­cess­ful peo­ple manage to get a lot more out of their time. Here are nine things that you can focus on next year to make the most out of your time.

1. Exe­cu­ting on your current pro­jects flaw­lessly
No excu­ses there. None of the other items in the list mat­ter if you keep brea­king pro­mi­ses and go south on your com­mit­ments.
2. Strengthe­ning your per­so­nal brand
Whether you like it or not, you have a per­so­nal brand. It is “who you are” to the world. A per­so­nal brand, like any other brand is a pro­mise to the world.
Your per­so­nal brand or iden­tity in the mar­ket­place is impor­tant as it has direct corre­la­tion with the value that the mar­ket­place pla­ces on you. Here is how it always works – first you invest in your per­so­nal brand mea­ning first you work on your per­so­nal brand and then your per­so­nal brand works for you.
3. Buil­ding long-term rela­tionships
Long-term rela­tionships with power­ful peo­ple will pro­vide you the ulti­mate com­pe­ti­tive advan­tage. Invest in buil­ding them. Here are three things to remem­ber on rela­tionships:
• It is not what you know but who you know.
• It is not who you but how you know who you know
• It is just not who you know; it is who knows you.
4. Inc­rea­sing your capa­city to deli­ver
Who you are currently may not be ready to face the cha­llen­ges or take advan­tage of the oppor­tu­ni­ties of tomo­rrow. You have to con­ti­nuously invest in your capa­city to deli­ver in the future.
5. Making a dif­fe­rence to the world
This world is what we make of it. Ever­yone has an uns­po­ken res­pon­si­bi­lity to make a posi­tive dif­fe­rence in this world. Without worr­ying about what your neigh­bor is doing, do something good.
6. Inc­rea­sing others’ capa­city to make a dif­fe­rence
You also have a res­pon­si­bi­lity to inc­rease the capa­city of peo­ple around you to make a dif­fe­rence. Lift them to a higher level in any which way you can.
7. Spen­ding time with friends and family
They say that we are blind to things that are very close to us. Family and friends typi­cally come into this cate­gory. You can take them for gran­ted and if you are bit late, you don’t have to worry as you won’t have them for you to take care.
8. Become a valued mem­ber in mul­ti­ple net­works
You can’t do everything alone. You have to not only belong to mul­ti­ple net­works but also be a con­tri­bu­ting mem­ber there.
9. Lear­ning and lear­ning to unlearn
The infor­ma­tion over­load is only going to get worse. Explore Mind­map­ping. Explore Acce­le­ra­ted Lear­ning. Explore Audio books. Explore Book Sum­ma­ries. Do something but don’t stop lear­ning with quo­ting lack of time.
It is also impor­tant to ensure that you leave behind those skills that may no lon­ger be rele­vant. In other words, learn to unlearn.

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 6, 2006

the “i’m my only boss, and my boss is not an idiot” manifesto

Thank you, Rod Call, for this one:

I’m my only boss, and my boss is not an idiot Mani­festo
1. If I want to lis­ten to Johnny Cash during the “work day”, then I lis­ten to Johnny Cash during the work­day.
2. If I want to dec­lare flip-flops and a t-shirt as “accep­ta­ble dress code”, then I dec­lare flip-flops and t-shirts as accep­ta­ble dress code.
3. Since I lost patience for “micro-managing super­vi­sors”, I am sure to not micro-manage nor become a “super­vi­sor”.
4. I might miss a “steady paycheck”, but I don’t miss burnt cof­fee, fluo­res­cent ligh­ting, and zombie-like co-workers.
5. 8 – 5 with wee­kends and holi­days off! Means nothing if at 5:01 and on wee­kends and holi­days you feel like a pri­so­ner who has been freed, only to know that you must return soon.

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 4, 2006

the four-word manifesto

Being the total bre­vity fan­boy, I went ahead and wrote a four-word mani­festo.

The Four Word Mani­festo.

1. Love.
2. Loss.
3. Reli­gion.
4. Ambition.

Meanwhile, La Inter­nista [who wri­tes ano­no­mously, to keep her­self from get­ting fired] sent me this mani­festo, which I dec­li­ned to post in full. In my e-mail to her, I wrote:

Interns do not need a mani­festo about how much their jobs suck. They already know their jobs suck. What interns need are mani­fes­tos that show them a path out of their suc­kass job situa­tion. Much more interesting.

I kinda like the effort she put into it, though. Rock on.
[UPDATE:] La Inter­nista has since dele­ted the post. Domage.
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 3, 2006

the made by sofa manifesto

Thanks to Made By Sofa for their 100-word mani­festo on Soft­ware Design:

1. Over 50% of any piece of soft­ware is com­mu­ni­ca­tion with its end-user. To build good soft­ware a deve­lo­ping team should spend at least 50% of their time thin­king about what and how they want to com­mu­ni­cate. Pre­fe­rably even more.
2. We want to create good soft­ware. And we want to colla­bo­rate with others to help them make end-user expe­rience a cen­tral focus in all of their deve­lop­ment efforts.
3. Sha­ping inte­rac­tion is a pri­vi­lege and we con­si­der it an art.
4. With pri­vi­lege comes res­pon­si­bi­lity. Our prime res­pon­si­bi­lity as soft­ware deve­lo­pers is to make sure peo­ple have a good time using our software.

Nice and short. Good job!
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

“accountability breeds passion and desire.”

blue pen.jpg
Thank you, Pamela, for this wee gem:

The Work Mani­festo
by Pamela Slim, Escape from Cubicle Nation
1. Work is your real life
. It is the way you trans­late your fee­lings, your thoughts, your hopes and your desi­res into something valua­ble, tan­gi­ble and use­ful every day. You can choose to make work into a drea­ded, neces­sary evil that you can’t wait to finish so that you can get busy with your “real life.” Why not just do work you love?
2. Good work will improve your sex life. Frus­tra­ted emplo­yees des­pe­ra­tely long for exci­te­ment and release in the form of fan­tasy foot­ball, inter­net sur­fing, porn, and the affec­tions of their stres­sed and over­wor­ked spou­ses. No superhero could fill the gigan­tic void of a pas­sion­less man or woman in a 15-minute tryst in bed. Express your pas­sion through your work every day, all day, and find that you will be less needy, more atten­tive, open, giving and loving to your part­ner. Which makes for bet­ter sex.
3. Your sec­ret desire holds the clue to your best work. You say that you would love to do mea­ning­ful work, but don’t know how to find it. What is your sec­ret desire? What idea are you a little emba­rras­sed to share with someone because it is so deli­cate or bold or crazy or exci­ting? You often claim to not know what you want to do, but in fact cen­sor your­self from what you know you want for fear of appea­ring ridi­cu­lous.
4. You can’t fool your kids. Many of you claim pas­sion­less, dull and frus­tra­ting careers with the excuse that you must pro­vide for your family. Pro­vi­ding for your family is noble; using it as an excuse to hide from your own great­ness is a bad exam­ple for your kids. If you want them to grow up moti­va­ted, crea­tive, free and enter­pri­sing, be that your­self. They are watching and emu­la­ting your every move.
5. Fear is the great inhi­bi­tor. All of the excu­ses that you find for not doing work you love have solu­tions. You do not enact them because you are afraid: of sho­wing up too big in the world; of fai­ling; of appea­ring as an impos­ter; of living in poverty. There is nothing wrong with fear. Feel it, talk to it, exa­mine it and walk with it. Then step out and let your­self show up, warts and all. It will libe­rate you.
6. Owning is bet­ter than ren­ting. While you may feel “safer” ren­ting out your skills for a paycheck and bene­fits, you often sell all your energy this way and have nothing left at the end of the day. If you don’t get what you need in this employ­ment arran­ge­ment in terms of money, recog­ni­tion, power or res­pon­si­bi­lity, you feel angry and frus­tra­ted. Own the means of pro­duc­tion and the fac­tory, and at least your glo­rious disas­ters will be your disas­ters. Accoun­ta­bi­lity breeds pas­sion and desire. 

“Accoun­ta­bi­lity breeds pas­sion and desire.” Wow. What a great line.
I always like rea­ding Pamela’s blog, I have to say. Rather ins­pi­ring in a no-nonsense, friendly kind of way.
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

December 2, 2006

a sports fan’s manifesto

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This one made me smile. Thanks to Chas Grundy.

A Sports Fan’s Mani­festo
* Love sports for sports’ sake.
* Recog­nize great­ness in even sports you don’t like.
* Recog­nize talent and dedi­ca­tion and skill and suc­cess for what it is — a posi­tive thing.
* Res­pect pla­yers for their abi­li­ties and suc­cess, even if they are the “enemy.”
* It is wrong to hate a team or pla­yer for their suc­cess.
* Don’t let your own fan­dom blind you to rea­lity.
* Fai­lure helps you see where to improve.
* Being a fan is a fic­kle, arbi­trary expe­rience. You cheer for a team because of loca­tion, because it’s your school, or because you were born into a fan’s family.
* It’s OK to tem­po­ra­rily care about a game even when you don’t care about the teams, the game, or the out­come.
* Sports are enter­tain­ment, but can be addic­ting. Don’t let sports ruin your rela­tionships, your job, or your health. 

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

a brand manager’s social media manifesto

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Thanks to Richard Stacy for sen­ding this one in:

A brand manager’s social media mani­festo
1. Recog­nise your anti­so­cial nature … until you fully embrace the fact that your rela­tionship and com­mu­ni­ca­tion with your con­su­mers has been fun­da­men­tally anti­so­cial, you will never be able pro­gress on the road towards beco­ming a brand that can embrace social media i.e. a socia­li­sed brand. Repeat after me, “My name is Brand X and I am anti­so­cial”.
2. Don’t think digi­tal … the ans­wer to beco­ming a socia­li­sed brand does not lie in the digi­tal world even if your rela­tionship with your con­su­mers ends up being based on digi­tal chan­nels. The ans­wer lies in having a cre­di­ble story, con­tent that brings this alive and chan­nels that help con­su­mers “reach-in” and become enga­ged. P.S. a cre­di­ble story is nothing like what you are accus­to­med to thin­king of as a brand pro­po­si­tion. P.P.S. just having a cor­po­rate blog, a MyS­pace page, a pod­cast, pos­ting stuff on You­Tube does not, of itself, make you a socia­li­sed brand.
3. Remem­ber – the tools of social media sit best in the hands of con­su­mers (it’s who they were desig­ned for) … use them at your peril, you may end up loo­king silly. At all costs avoid the My(insert your brand name here)Space syn­drome – a lot of digi­tal agen­cies are get­ting rich hel­ping clients make this mis­take.
4. Stop thin­king about reaching out to con­su­mers … that is old media, old media agency plan­ners thin­king. Don’t think of the tools of social media as a new chan­nel that allows you to push mes­sa­ges to niche groups. Do the right thing (see point 2) and con­su­mers will use the tools of social media to find you – your audience will select itself. Focus your energy on making your brand a bea­con and your brand a host. (I am sure there is a Seth Godin book in there somewhere). 

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

November 30, 2006

why make stuff?

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Mark Boyd, a wor­king artist, sent me this rather hear­te­ning mani­festo:

WHY MAKE STUFF?
You can change the world with a pen­cil, a piece of paper, a chunk of
char­coal and piece of card­board, a paint­brush, a cra­yon, a d-cam, a
blog, a cell phone, a recor­der; a pro­jec­tor, some clay and a kiln, some
wood and a few tools, some sticks, sto­nes, and gras­ses, a stove and
some vege­ta­bles, found glass, paper, metal, plas­tic, a torch, a wel­der,
a stick and some sand, a knife to carve with, an idea, some mud and
hay, a com­pu­ter, some seeds, a needle and thread and scrap of fabric,
the list goes on. You can change your­self by using any of this stuff or
any thing else that might come to mind and hand.
Why we make stuff mat­ters. How we make stuff is secon­dary. Any method,
mate­rial or vehicle that allows you to get to what you’re trying to
see/feel/say/suggest is equally valid. What we make is not the point.
That we make, that we DO, is.
Making stuff deve­lops the abi­lity to see, hear, taste, smell and feel.
Making stuff is about pro­blem sol­ving, the open­ness to pos­si­bi­li­ties,
deve­lop­ment of skills, inter­nal and exter­nal navi­ga­tion and reso­lu­tion,
a sense of explo­ra­tion and adven­ture. Making stuff trans­forms one from
a con­su­mer to a con­tri­bu­tor. Making stuff is not pas­sive. Making stuff
invol­ves making choi­ces. Rea­li­zing you have choi­ces and making them is
empo­we­ring. Empo­wer­ment leads to con­fi­dence, and the cou­rage to
ques­tion and cha­llenge the sta­tus quo. Making stuff and sha­ring it is a
social and poli­ti­cal act, which opens ave­nues for com­mu­ni­ca­tion. That
can help pre­vent us from beco­ming mind­less dro­nes sub­ser­vient to the
mass media, poli­ti­cians, adver­ti­sers and com­mer­cial inte­rests that have
cons­truc­ted the con­su­mer cul­ture for the pur­po­ses of dis­trac­ting and
desen­si­ti­zing us from rea­lity.
Make it up, make do, make it real, make it per­so­nal, make it public.
Make it work, make it acces­si­ble, make it cheap, make it fun, make it
serious. Make it loud or soft, make it bright or dim, make it big or
small. Make it obvious, make it subtle, make it to be touched, tas­ted,
sme­lled, heard. Make it open to inter­pre­ta­tion, open for dis­cus­sion,
open to cri­ti­cism. Make it open. Make it from found stuff, made stuff,
recyc­led, reu­sed and repai­red stuff. Make it from scratch, from a kit,
a mix, a box. Make it new or make it old. Make it spe­ci­fic, make it
gene­ral, make it pur­po­se­ful, make it point­less. Make it a ques­tion,
make it an ans­wer, make it clear, make it vague. Make it high tech,
make it lo-fi, make it inc­lu­sive.
Just make it. When you’re done, make more and make dif­fe­rent. No need
to explain, jus­tify, apo­lo­gize, or vali­date. Make it, and let it go.
Dare to fail big, and attempt to change the world. Resist con­for­mity,
think for your­self and go make some stuff of your very own.

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

November 29, 2006

an alternative ten commandments

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For all you non-religious folk out there, Ian Green [whose blog I read regu­larly] kindly sent in this mani­festo:

Ten Com­mand­ments Mani­festo
I like the Bible – it’s a great piece of lite­ra­ture – but needs some con­text. So here’s my mani­festo based on Exo­dus 20:1 – 17

1. God may, or may not exist – you decide. Does it mat­ter if you believe in God? No, but if you do believe, believe in a good one.
2. Don’t mess about with sym­bols – Swas­ti­kas, Cru­ci­fix, Cres­cents, it all ends bad. Avoid them
3. If you mess with any of the above – you’re fuc­ked.
4. Best to for­get a Supreme Being, chill out, have a beer, scotch or cla­ret, and treat ever­yone the way you would like to be trea­ted.
5. Get a life and con­cen­trate on being nice to others even if other peo­ple are assho­les.
6. Stop being stu­pid – you’re not as smart as you think you are. But remem­ber neither is your boss nor are all the other peo­ple who tell you they are smar­ter than you.
7. Put one day aside a week for your self – your deserve it.
8. Don’t be a slave and don’t make sla­ves of others.
9. If your mum and dad love you – give it back in spa­des.
10. Don’t do any bad stuff like mur­der, adul­tery, theft, lying, or fuc­king a donkey.

By and large life is good, peo­ple are good. Keep a song in your heart and the truth on your tongue. 

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]
PS. I am not an atheist myself [or at least if I am, I’m very bad at it], but hey, I can also appre­ciate other people’s pers­pec­ti­ves etc.

an employee’s confusion

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Anna Far­mery of The Enga­ging Brand blog sent me in this manifesto:

If… a brand starts inside, an employee’s confusion

1. If you believe in the stra­tegy, why can’t you explain it?
2. If talent is impor­tant, why is pro­mo­tion based on your social circle?
3. If we are entre­pre­neu­rial, why do we make deci­sions by con­sen­sus?
4. If values are impor­tant enough to put on a card, why are they not appli­ca­ble to lea­ders?
5. If the future is impor­tant, why do we spend time in mee­tings loo­king at the past?
6. If you embrace talent why, do you only speak to me about my weak­nes­ses?
7. If we aim for a USP why, are encou­ra­ged to pro­duce same­ness?
8. If we believe in diver­sity, why are you all 40+, white and male?
9. If we need to cut deve­lop­ment and R&D to hit bud­get, how can you afford a two-day team bon­ding ses­sion in a 5-star hotel?
10. If it is us that inte­ract with cus­to­mers, why don’t you see we should feel the brand values first?

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

November 28, 2006

the ex-pat manifesto

Ben Cur­tis, a Bri­tish expa­triate living in Spain, sent me “The Ex-Pat Mani­festo”:

1. I live here because I want to. Just because I could be paid bet­ter for the same job back home does not give me the right to com­plain about it. In fact, just because anything at all is dif­fe­rent here, I do not have the right to be rude about those whose country it really is (”the locals”).
2. Having infi­nite patience means it goes on fore­ver, or, no mat­ter how long those effing Spa­niards (insert other expletive/nationality as appro­priate) take to pro­cess a form or fix the plum­bing, I’m the only one that cares if I loose my patience.
3. Even if I am con­ned, rob­bed, humi­lia­ted, lonely or home­sick, it is worth remem­be­ring after­wards that I deci­ded to step out of my com­fort zone in the first place.
4. It really doesn’t mat­ter if I hang out with the locals or with other ex-pats, as long as I am happy…
5. But those who con­ti­nually com­plain about their new surroun­dings are to be avoi­ded. It’s con­ta­gious.
6. Wow, everything is… new… it’s not the same as where I came from! What a chance to sti­mu­late my sen­ses! I will take pho­to­graphs, maybe write a blog or keep a diary, pro­duce pod­casts, videos — I’m enjo­ying the fact that my new point of view is neces­sa­rily dif­fe­rent, I’m reve­lling in these new oppor­tu­ni­ties to feel creative!

I liked this mani­festo because it is about SOMETHING rela­ti­vely tan­gi­ble and real-world, not just touchy-feely etc.
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

November 27, 2006

the charity manifesto

Paul sent me this great mani­festo on Cha­rity:

[1] Though I speak with the ton­gues of men and of angels, and have not cha­rity, I am become as soun­ding brass, or a tin­kling cym­bal.
[2] And though I have the gift of prophecy, and unders­tand all mys­te­ries, and all know­ledge; and though I have all faith, so that I could remove moun­tains, and have not cha­rity, I am nothing.
[3] And though I bes­tow all my goods to feed the poor, and though I give my body to be bur­ned, and have not cha­rity, it pro­fi­teth me nothing.
[4] Cha­rity suf­fe­reth long, and is kind; cha­rity envieth not; cha­rity vaun­teth not itself, is not puf­fed up,
[5] Doth not behave itself unseemly, see­keth not her own, is not easily pro­vo­ked, thin­keth no evil;
[6] Rejoi­ceth not in ini­quity, but rejoi­ceth in the truth;
[7] Bea­reth all things, belie­veth all things, hopeth all things, endu­reth all things.
[8] Cha­rity never fai­leth: but whether there be prophe­cies, they shall fail; whether there be ton­gues, they shall cease; whether there be know­ledge, it shall vanish away.
[9] For we know in part, and we prophesy in part.
[10] But when that which is per­fect is come, then that which is in part shall be done away.
[11] When I was a child, I spake as a child, I unders­tood as a child, I thought as a child: but when I became a man, I put away chil­dish things.
[12] For now we see through a glass, darkly; but then face to face: now I know in part; but then shall I know even as also I am known.
[13] And now abi­deth faith, hope, cha­rity, these three; but the grea­test of these is charity. 

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

November 24, 2006

the marketing by committee manifesto

Chris Houchens sent me this rather amu­sing mar­ke­ting mani­festo, based on something he wrote a while ago:

“Mar­ke­ting by Committee”
If one per­son can pro­duce inef­fec­tive crappy mar­ke­ting, ima­gine what a com­mit­tee can do.

Too many com­pa­nies have a mar­ke­ting com­mit­tee to help brains­torm and pro­vide input for the organization’s mar­ke­ting depart­ment. Mana­ge­ment feels that this allows emplo­yees to “be invol­ved” in mar­ke­ting.
If you want ever­yone to sit around and feel good about them­sel­ves while com­plai­ning about things they don’t like, a mar­ke­ting com­mit­tee is a fabu­lous idea.
Why don’t you have an office supply com­mit­tee to pick out the colors of pens you order? How about an accoun­ting com­mit­tee to help figure out where the cre­dits and debits are pos­ted? Or even bet­ter, what about a human resour­ces com­mit­tee to help decide who is hired and fired?
Even if your com­mit­tee is full of inte­lli­gent, crea­tive peo­ple, the great ideas are lost. Com­mit­tees, by nature, are full of com­pro­mi­ses so solu­tions from a com­mit­tee are usually wate­red down ver­sions of the ori­gi­nal. Mar­ke­ting by com­mit­tee leads to lots of bad ideas and poorly thought out plans. Ins­tead of bold stro­kes from the mar­ke­ting brush, you get a wall of beige.
This is not to say that the mar­ke­ting depart­ment should be sit­ting on the moun­tain­top han­ding down dogma to the rest of the com­pany. A good mar­ke­ter in a com­pany will already be enga­ging other depart­ments about their needs and con­cerns. Good mar­ke­ters will always have an ear to the ground about what the feel of the com­pany is.
Hope­fully, you hired the peo­ple in the mar­ke­ting depart­ment because they’re good mar­ke­ters who know how to mar­ket. Let them do it.

Amu­sing is good. I like amu­sing.
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

seth godin’s unforgiveable manifesto

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I asked one of my heroes, Seth Godin, to sub­mit a mani­festo. Here is what he e-mailed me back:

Unfor­gi­va­ble.
Does it take 500 words to change things?
Pro­bably not. It pro­bably takes less than a hun­dred, plus a sec­ret ingre­dient.
The sec­ret ingre­dient is your desire to actually do something about it. To take action, to believe that it’s worthwhile, to con­front what feels like a risk but really isn’t. The sec­ret ingre­dient is to ignore excu­ses, aban­don proc­ras­ti­na­tion and stop loo­king for proof.
So, where’s my mani­festo?
1. The grea­test inno­va­tions appear to come from those that are self-reliant. Indi­vi­duals who go right to the edge and do something worth tal­king about. Not solo, of course, but as ins­ti­ga­tors of a team. In two words: don’t settle.
2. The grea­test mar­ke­ters do two things: they treat cus­to­mers with res­pect and they mea­sure.
3. The grea­test sales­peo­ple unders­tand that peo­ple resist change and that ‘no’ is the sin­gle easiest way to do that.
4. The grea­test blog­gers blog for their rea­ders, not for them­sel­ves.
5. There really isn’t much a of ‘short run’. It quickly beco­mes yes­ter­day. The long run, on the other hand, sticks around for quite a while.
6. The inter­net doesn’t for­get. And soo­ner or later, the inter­net finds out.
7. Ever­yone is a mar­ke­ter, even peo­ple and orga­ni­za­tions that don’t mar­ket. They’re just mar­ke­ters who are doing it poorly.
8. Ama­zing orga­ni­za­tions and peo­ple receive rewards that more than make up for the effort requi­red to be that good.
9. There is no num­ber 9.
10. Mass taste is rarely good taste.

So, decide. Decide before the end of the day. If you reject the apho­risms above, replace them with your own. But don’t settle. That’s unforgivable.

Thanks, Seth! Seriously.
Seth, besi­des being THE MASTER of bre­vity [I’ve refe­rred to him in the past as “the Ernest Heming­way of mar­ke­ting”], is no slouch in the Mani­festo depart­ment him­self. He foun­ded ChangeThis.com, although yeah, he’s no lon­ger invol­ved with it etc etc.
He’s been a great ins­pi­ra­tion to me over the years. Indeed.
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

the elusive customer manifesto

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I love this one from Rodrigo Daus­ter. Beau­ti­fully writ­ten and short:

Elu­sive Con­su­mer Mani­festo
1. Lis­ten, don’t ask

Don’t ask me what I want. To ask is to admit you don’t know. If you don’t know, it means you haven’t been lis­te­ning. If you haven’t been lis­te­ning it means that you don’t care about me. So why should I care about you? Every day I express what I want and what is wrong with what I have. If you care about me, observe the joy I get from com­pany; how hard I laugh at your jokes; how happy I am to by the time I get to the front of the queue to pay; the plea­sure I take from drin­king that cof­fee; how often I return.
2. Be honest
Yes, I am a fool some of the time. I don’t have the time to be smart about everything; to always make the most infor­med deci­sions. That means others can pro­fit from me in these moments of weak­ness, busy-ness or fati­gue. But I don’t for­get. So if you rip me off; I won’t trust you again.
3. Help me want less
Stop telling me what else I need to be happy. We all know that more this and more that will only lead me into a down-ward spi­ra­ling, unful­fi­lling con­sump­tion binge. If you really want to add value — to be dif­fe­rent — show me how I can get more with less: sim­plify, defea­ture, unbundle, open up. 

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

mike peter reed’s “us & them” manifesto

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Mike Peter Reed, a UK sound desig­ner, wrote this over break­fast this mor­ning. I like:

A Mani­festo for Us and Them
You move among them on a cycle of igno­rance. They shape your world,
they pola­rise your view, they create and shat­ter per­cep­tions. Don’t
lis­ten to them just because they are tal­king. Don’t learn how to be
dumb. Scratch your own head from time to time. Before you let them
into your mind find out if they have anything to say or if they are
just saying anything. Don’t just lis­ten, be atten­tive. Watch them
earn their cre­di­bi­lity.
On the cusp of insi­dious recur­sive events, take your risk, make your
mark, change your life, go in a new direc­tion. They can’t stop you.
Do you know when to stop? Just as great artists steal, they also know
when to aban­don their art. You can­not live fore­ver, and the grea­test
of empi­res will crum­ble. With every action or inac­tion, no mat­ter how
small or see­mingly insig­ni­fi­cant, you steer the future of a world
that will reso­nate throughout the uni­verse for eter­nity. Some will
make a dent, some will create an almost unno­ti­ced har­mony. Others may
be panel bea­ters see­king dis­cord. So the pen­du­lum swings. What’s old
is new once more.
You can choose to iso­late your­self from this situa­tion on a bed of
sel­fish­ness and pity, or you can choose to extend your­self out­wards
with far reaching con­se­quen­ces and untold pros­pe­rity. Choose now.
Choose the pre­sent. Sha­ping lives from a dis­tant star they will see
you as they see themselves.

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

shane carey’s music mini-festo

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Shane Carey, a musi­cian from Ari­zona [his music pod­casts are here], sent me this:

A Music Mini-festo.
Ama­teur musi­cians: You no lon­ger need to “make it big.”
The Inter­net is slowly killing the myth that only rock stars make popu­lar music. The record industry still con­trols most of the fame and for­tune, but a record con­tract is no lon­ger neces­sary to reach lis­te­ners. If all you want is peo­ple to hear your music, get a web­site or put it on MyS­pace. Maybe you’ll get fame if 50 million peo­ple like it, and maybe you’ll have for­tune if they send some money your way. If not, at least you have sha­red your music. Nee­ding star­dom puts the power in someone else’s hands; being a musi­cian is yours, right now.
Pro­fes­sio­nal musi­cians: Kill your con­tracts.
To pick an exam­ple, Joe Satriani fans can­not just replace him with some other vir­tuoso gui­ta­rist relea­sed under a Crea­tive Com­mons license; only Joe will do. Your uni­que­ness means the fans can’t escape the music industry unless you do it first. Don’t sign; if you’ve sig­ned, don’t renew. If you can’t afford to quit without your fans’ sup­port, make sure they know it. If they won’t give you that sup­port, then you’re not the star that you thought you were, and the record industry owns you more than you know.
Music fans: Sup­port your musi­cians.
Enough about your right to hear the music, whether you can afford it or not: living in a world where peo­ple can afford to make that music is a pri­vi­lege to be ear­ned. Pro­fes­sio­nal musi­cians who stop recei­ving money will have to start spen­ding their days at jobs ins­tead of wri­ting music. A free down­load is not neces­sa­rily stea­ling, but if you don’t want to wait ten years for the next album to come out, throw them a few bucks to buy them the time.

Record industry pro­fes­sio­nals: Change or die.

An industry might exist in which peo­ple like you make money from the honest prac­tice of making it easy for musi­cians to get their music to lis­te­ners, but yours is not currently such an industry, or honest prac­tice. Without you, the musi­cian can author, record, and dis­tri­bute; without the musi­cian, you have no pro­duct. Stop alie­na­ting your mar­ket by suing them for telling you that the value you add is no lon­ger worth the asking price: inc­rease your value, lower the price, or get out of the busi­ness and leave the pro­du­cers and con­su­mers to work it out amongst themselves.

I espe­cially like the line, “Nee­ding star­dom puts the power in someone else’s hands; being a musi­cian is yours, right now.” Thanks, Shane!
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

the stunt train manifesto

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Todd Mall­coat, an SEO maven sent me this:

The Stunt Train SEO Mar­ke­ting Mani­festo
1. SEO is a mar­ke­ting school of thought…not a pro­cess.
There are plenty of peo­ple that unders­tand the pro­cess, and don’t “get” SEO. Here’s the pro­cess — SEO­book, SEO glos­sary, and Ran­king fac­tors. There’s still only ten spots that mat­ter.
The pro­cess of SEO is fun­da­men­tal in just the same way that there are for­mu­las for head­li­nes in direct mar­ke­ting that have MUCH higher like­lihood for suc­cess — read the play­books and the pro­cess beco­mes second nature.
2. It’s much easier to plan a web­site than to retro­fit it.
Unders­tan­ding fun­da­men­tals makes it much more valua­ble when you hire a con­sul­tant or agency. 18 ques­tions your CEO for­got to ask.
3. Search inc­rea­singly impacts every form of media.
Every media dis­tri­bu­tion point is doing their best to incor­po­rate search to per­so­na­lize the con­ver­sa­tion rather than just screa­ming at ran­dom peo­ple.
4. It’s all about the links (but also about the expo­sure, ran­kings, con­ver­sa­tion, and con­ver­sion).
Buil­ding link equity is the new brand bran­ding. It’s really all about the con­ver­sion — but you gotta love links (and openly admit to it).

5. Any mar­ke­ting deci­sion impacts search engine ran­kings — and vice versa
TV, radio, print and other ads can all be used for attrac­ting links.

Want to use all flash as the home­page? Pick a dif­fe­rent school of thought.
6. Crea­ting a “pur­ple” idea is much easier than beg­ging for links.
There is always an extraor­di­nary, remar­ka­ble new angle to any industry.
SEO is about unders­tan­ding the indi­rect corre­la­tion of things to exe­cute on great ideas that no one else has envi­sio­ned by having a uni­que pers­pec­tive on mar­ke­ting. Loo­king for quick fixes and the latest loophole is NOT SEO. Drink­bai­ting is SEO — if you can’t figure out why — you’ve never spent a full 40 hour week asking for links.
7. Social media can be opti­mi­zed
Opti­mi­za­tion does not mean mani­pu­la­tion. Opti­mi­za­tion is exa­mi­ning the rules of the game and using them to your advan­tage. Social media inc­rea­ses both expo­sure — as well as the level of public scru­tiny. Peo­ple appre­ciate when bias is disc­lo­sed, and con­ver­sa­tion is HUMAN.
If you are not authen­tic — you will not last. The higher the value for finan­cial gain of the industry — the more reluc­tant con­su­mers and agents of dis­tri­bu­tion become to hel­ping you dis­tri­bute your mes­sage for free.

8. Top ran­kings won’t fix a shitty pro­duct


9. Blackhat is lying to clients, cus­to­mers, part­ners, or ven­dors.

Whi­tehat is proac­ti­vely dis­cus­sing risk tole­rance, pro­cess, expec­ta­tions, and con­tri­bu­tion to a com­mu­nity ins­tead of just bil­king peo­ple into teaching you to think.
10. It’s all about the results
Great results can be ran­kings, sales, or the spread of ideas. There are many great busi­ness lea­ders that don’t rea­lize they are SEO’s. It is more than a pro­cess — it is unders­tan­ding the pro­cess and stac­king the deck in your favor within the con­fi­nes of the game — which ulti­ma­tely chan­ges the game. SEO is the unders­tan­ding of the dyna­mic game of busi­ness marketing.

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

“the sucker revolution” manifesto

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[Julien Smith sent me this mani­festo. Sure, a lot of of the ideas here go straight back to the Clue­train, but unlike the lat­ter, it’s only 311 words. Rock on.]

We are not the suc­kers we always have been.
Loo­king back on the things that we, the peo­ple, have belie­ved, it’s hard to wrap your head around how peo­ple could so often and so easily be hucks­te­red. P.T. Bar­num said “There’s a suc­ker born every minute,” but it’s high time we rea­li­zed that these days, for every minute, the suc­ker in someone is withe­ring away. Now, with every pas­sing minute, there’s a suc­ker out there wising up. You had bet­ter be ready. It’s a suc­ker revo­lu­tion, and it’s about time.
The rea­son for this suc­ker revo­lu­tion is sim­ple: In 1835, when Bar­num star­ted in show busi­ness, the peo­ple in the town he just left couldn’t tell the peo­ple ahead that his freakshow was just a great makeup job. But now we can, and we leave our evi­dence everywhere. Karma is taking a vir­tually phy­si­cal pre­sence in our com­mu­ni­ties and minds­pace. We know not only that we don’t like a com­pany, but also why we don’t like it… or if we don’t, fin­ding out is just a few keys­tro­kes away.
Like Mar­tin Luther’s 95 The­ses, this mani­festo attempts to nail the hypoc­risy of the hype machine on the door of the town church for ever­yone to see. It works on the prin­ci­ple that wha­te­ver hap­pens comes back to you, and that there’s no such thing as “get­ting away with it”. As indi­vi­duals, we already know this. As busi­nes­ses, we have yet to admit that the spec­ter of deceit is even in the room.
If you’re a busi­ness, and you’re worried, that’s because you pro­bably should be. You’re pro­bably rea­li­zing that your cus­to­mers are catching up with you. The upco­ming gene­ra­tion is lar­ger than you, and fas­ter than you. And they won’t mind mes­sa­ging their 5,000 MyS­pace friends to get them invol­ved, either. Be prepared.

[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

November 23, 2006

doug karr’s happiness manifesto

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[Dou­glas Karr wri­tes this lovely mani­festo about hap­pi­ness:]

Our cul­ture is inun­da­ted with mes­sa­ges that lead us down a path of self-destruction. Hap­pi­ness is equa­ted with things we do not have… cars, money, 6-pack abs, awards, lifesty­les, or even just a soda. Know­ledge is equa­ted with wealth, albeit accu­mu­la­ted or inhe­ri­ted. This is the disease of our cul­ture, assu­ring us that we are never smart enough, never wealthy enough, never have enough.
The media enter­tains us with sto­ries of wealth, sex, crime, and power – all things things that may hurt us or others when taken in excess. Our govern­ment even par­ti­ci­pa­tes in the mis­di­rec­tion, tan­ta­li­zing us with lot­te­ries. Every mar­ke­ting mes­sage and every com­mer­cial is the same, “You will be happy when…”
We are not happy with our spou­ses, so we get divor­ced. We’re not happy with our homes, so we relo­cate our fami­lies and buy big­ger until we can’t afford them. We shop until our cre­dit is used up and we go ban­krupt. We are not happy with our jobs, so we join in hurt­ful poli­tics to try to acce­le­rate our pro­mo­tions. We’re not happy with our emplo­yees so we hire new ones. We’re not happy with our pro­fits, so we let faith­ful emplo­yees go.
We are a cul­ture of indi­vi­duals who are told that hor­ding is the best path to hap­pi­ness. The grass is always gree­ner – the next girl­friend, the next home, the next city, the next job, the next drink, the next elec­tion, the next, next, next… We are never taught to be happy with what we have now. We must have it, and have it now. That’s when we’ll be happy.
Since it’s only pos­si­ble for the selec­ted few to have it all, the bar is always higher than we can reach. We can never achieve hap­pi­ness as defi­ned by our cul­ture. How do we cope? We medi­cate. Illi­cit drugs, alcohol, presc­rip­tion medi­ca­tions, tobacco are all neces­sary and popu­lar since they take the edge off of our unful­fi­lling lives.
In truth, we are on top of the world. We are the lea­ders with everything ele­ment of suc­cess that a cul­ture is mea­su­red against. We have the migh­tiest armies, the most fan­tas­tic natu­ral resour­ces, the grea­test eco­nomy, and the most ama­zing peo­ple.
Yet, we are not happy.
Don’t rely on anyone or anything outside your own self to drive your hap­pi­ness. It is up to no one but yours. When you own your hap­pi­ness, no one can steal it, no one can buy it, and you don’t have to look elsewhere to find it.
God bless you and yours this fan­tas­tic Thanks­gi­ving! Thanks­gi­ving is 1 day out of a year. Perhaps we should have ‘Self-giving’ and reverse our calen­dar. Let us spend the rest of the year being happy with what we have and one day spoi­ling our­sel­ves with what we don’t have. Let us be happy with our family, our chil­dren, our home, our job, our country and our lives.
You’ll be happy when… you find hap­pi­ness in yourselves.

Thanks, Doug! Good topic for Thanks­gi­ving etc.
[gaping­void mani­festo sub­mis­sion gui­de­li­nes are here.][Mani­festo archive is here.]

change the world, 500 words at a time

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Please sub­mit a mini-manifesto.
I have to say, after wri­ting an under-five-hundred-word mini-manifesto, I find myself quite taken by the for­mat. Somehow the bre­vity just clicks for me.
Why take 50,000 words [the length of your ave­rage busi­ness tome] to say what you have to say, when 500 will do? Bre­vity. I love bre­vity. We’re both in a hurry.
So I’m thin­king, well, there’s also a lot of peo­ple out there besi­des myself and the blog­gers I read, with ideas nee­ding spread. Power­ful ideas that could be easily sum­med up in 500 words or less. And I would really, truly, seriously like to do what I can to help get them out there.
So here’s the deal. If you’ve writ­ten a mani­festo in 500 words or less, and you want help sprea­ding the word, just e-mail it to me, or send me the link. If it’s any good I’ll either link to it, or post it here on gaping­void [under the same Crea­tive Com­mons terms with which I publish my own work].
It doesn’t neces­sa­rily have to be about a topic I’m pro­fes­sio­nally close to. Nor does it have to be the grea­test piece of wri­ting since Clue­train or Pur­ple Cow. Just make sure it’s writ­ten with autho­rity and pas­sion. Just make sure it’s good.
Two points to con­si­der:
1. I’m inte­res­ted in chan­ging the world [howe­ver you wish to inter­pret that sta­te­ment]. And I believe gaping­void rea­ders tend to be inte­res­ted in wri­ters who feel the same. That’s the qua­lity we’ll collec­ti­vely be loo­king for, so please keep that in mind.
2. I am more likely to publish something “spe­ci­fic”, as oppo­sed to “gene­ral”. By that I mean, I pre­fer mani­fes­tos that are about something tan­gi­ble, for exam­ple, accoun­ting or dri­ving in Phoe­nix, than vague, self-help/lifestyle coach/quasi-spiritual/motivational “Go, Me!” stuff. I hope that makes sense…
Thanks. Let’s see what hap­pens…
[Mani­festo archive is now here.]

the hughtain mark two

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THE HUGHTRAIN MkII
1. The mar­ket for something to believe in is infi­nite.
We are here to find mea­ning. We are here to help other peo­ple do the same. Everything else is secon­dary. We humans want to believe in our own spe­cies. And we want peo­ple, com­pa­nies and pro­ducts in our lives that make it easier to do so. That is human nature.
2. The most impor­tant word in mar­ke­ting is “com­pli­city”.
It’s not enough for the cus­to­mer to love your pro­duct. They have to love your pro­cess as well.
3. Your cus­to­mers are beco­ming smar­ter about your mar­ket a lot fas­ter than you are.
Thanks to the inter­net, your cus­to­mers are able to talk to each other. They are able to find bet­ter infor­ma­tion about your pro­duct than you are able of willing to give them, much quic­ker than you are capa­ble of giving them. The con­ver­sa­tion will hap­pen with or without you, you’re bet­ter off joi­ning in.
4. The pri­mary job of an adver­ti­ser is not to com­mu­ni­cate bene­fit, but to com­mu­ni­cate con­vic­tion.
It’s not about what you have; it’s about why it mat­ters.
5. A company’s pri­mary role is to func­tion as an “idea ampli­fier”.
A company’s pri­mary role is not to make or do stuff. Making and doing are mere sub­sets.
6. The future of adver­ti­sing is inter­nal.
The har­dest part of a CEO’s job is sha­ring his enthu­siasm with his collea­gues, espe­cially when a lot of them are making one-fiftieth of what he is. Selling the com­pany to the gene­ral public is a piece of cake com­pa­red to selling it to the actual peo­ple who work for it.
7. Your job is no lon­ger about selling. Your job is about firing off as many synap­ses in your customer’s brain as pos­si­ble.
The more synap­ses that are fired off, the more dopa­mi­nes are relea­sed. Dopa­mi­nes are seriously addic­tive. The more dopa­mi­nes you release, the more the cus­to­mer will come back for more. Your cus­to­mer thinks he is coming back to you for sane, ratio­nal, value-driven rea­sons. He is wrong. He is coming back to feed.
8. Good-bye, Mes­sa­ges. Hello, Social Ges­ture.
A well-executed mar­ke­ting cam­paign is an act of love.
9. Con­trol the con­ver­sa­tion by impro­ving the con­ver­sa­tion.
Choo­sing to have a “smar­ter con­ver­sa­tion” with the mar­ket is not a mar­ke­ting deci­sion; it’s a moral deci­sion.
10. The more porous the mem­brane that sepa­ra­tes your busi­ness from your mar­ket, the easier it is for both par­ties to be in align­ment. And the more porous the mem­brane, the easier it is to fix non-alignment.

I men­tio­ned recently that The Hugh­train was in dire need of a re-write.
So what did I do? Basi­cally, I made it shor­ter. A LOT shor­ter. 418 vs. 4,500 words. In this regard, I was par­tially ins­pi­red by John Dodd’s most exce­llent J-Train Mani­festo [438 words].
The power of bre­vity etc.
[PS: Thanks to John for the impe­tus.]
[Spea­king of mani­fes­tos: Two years on, my “How To Be Crea­tive” still remains the most down­loa­ded mani­festo on ChangeThis.com. You can also read the ori­gi­nal online ver­sion here etc].

November 15, 2006

if… you take the j train

John Dodds, a fre­quent gaping­void com­men­ter, has writ­ten a mar­ve­lous mar­ke­ting mani­festo, called The J-Train Mani­festo. Ins­pi­red by fre­quent rides on New York’s “J” Train, back when he was living there, it’s also a pun on Clue­train, Hugh­train etc.

1. All Mar­kets Are Up For Grabs.
It’s no lon­ger pos­si­ble to con­trol the con­ver­sa­tion. While incum­bents spend their time trying to cling to that belief, you have the oppor­tu­nity to step in, reframe the dis­cus­sion and win a new argu­ment.
2. Dif­fe­rence Not Dif­fe­ren­tia­tion.
Cus­to­mers have either too much stuff or not enough time and value current choi­ces over subs­ti­tu­tes. Mini­mise the beha­viou­ral change you demand of them, but give them a real rea­son or rea­sons to love your product/service.
3. Don’t Disap­point.
Ensu­ring that everything works and ins­tantly reac­ting to any pro­blems is a given. Bad news tra­vels much fas­ter and wider than it did before. An infor­med cus­to­mer is your best pro­mo­tion but poten­tially your worst night­mare.
4. Make Your Mar­ke­ting Socia­ble.
You can’t con­trol the con­ver­sa­tion, but you can faci­li­tate and, to some extent, host it in a way that allows you to build genuine rela­tionships with poten­tial cus­to­mers rather than white-noise rela­tionships with anyone you can bom­bard.
5. Inte­rac­tion Requi­res Ite­ra­tion.
It’s not enough to lis­ten and a sin­gle return path does not cons­ti­tute a dia­lo­gue. Mea­ning­ful long-term con­nec­tion with pros­pec­tive cus­to­mers can only come from com­mu­nity, co-operation and co-creation.
6. See The Wood For The Trees.
Don’t assume you’re like the cus­to­mers. You’re much clo­ser to your busi­ness than they are or care to be. Find out what they’re like. The sha­red inte­rest at the heart of your rela­tionship will pro­bably not to be the pro­duct itself.
7. Relate, Renew and Rein­vent.
If you want them to keep coming back to you, then you must keep coming back to them. It’s not about new cam­paigns that look dif­fe­rent. The new focus is more on pro­duct and cus­to­mer deve­lop­ment and less on expli­cit pro­mo­tion.
8. Don’t For­get To Sell.
Enga­ge­ment is great but it doesn’t pay the bills, so remem­ber to sell. Selling is res­pon­ding to the customer’s inte­rest when they choose to make the move. It’s not about cut­ting deals, it is about making it easy for them to buy or trial.
9. Le ROI Est Mort.
Mar­ke­ting can­not be a measurement-free zone, but inc­rea­singly its ove­rall impact is indi­rect and qua­li­ta­tive. Howe­ver, as enga­ge­ment methods are less expen­sive than adver­ti­sing, ROI will almost cer­tainly rise and, cru­cially, with no inc­rease in spen­ding, it will con­ti­nue to rise as your enga­ge­ment inten­si­fies.

10. Mar­ke­ting Is Not A Depart­ment.

Mar­ke­ting is a com­bi­na­tion of ele­ments that crea­tes the envi­ron­ment in which it is pos­si­ble to meet a cus­to­mer need (star­ting right back at pro­duct deve­lop­ment). It ope­ra­tes online and off and should inform and occupy every aspect and depart­ment of an orga­ni­sa­tion. More than ever before, it is everybody’s job.

One thing that really impres­sed me [besi­des the great thin­king behind it] is how short it is. Ten small para­graphs, and that’s it.
I bet even Seth Godin, the mas­ter of mar­ke­ting bre­vity, will be impressed.

July 25, 2004

how to be creative

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[BIG NEWS: “How To Be Crea­tive” will be coming out as a hard­co­ver book in June, 2009. Tit­led “Ignore Every­body”, you can find out more details here.]

So you want to be more crea­tive, in art, in busi­ness, wha­te­ver. Here are some tips that have wor­ked for me over the years:
1. Ignore every­body.
The more ori­gi­nal your idea is, the less good advice other peo­ple will be able to give you. When I first star­ted with the biz card for­mat, peo­ple thought I was nuts. Why wasn’t I trying to do something more easy for mar­kets to digest i.e. cutey-pie gree­ting cards or wha­te­ver?
(more…)

2. The idea doesn’t have to be big. It just has to change the world.
The two are not the same thing.
(more…)
3. Put the hours in.
Doing anything worthwhile takes fore­ver. 90% of what sepa­ra­tes suc­cess­ful peo­ple and fai­led peo­ple is time, effort and sta­mina.
(more…)
4. If your biz plan depends on you sud­denly being “dis­co­ve­red” by some big shot, your plan will pro­bably fail.
Nobody sud­denly dis­co­vers anything. Things are made slowly and in pain.
(more…)
5. You are res­pon­si­ble for your own expe­rience.
Nobody can tell you if what you’re doing is good, mea­ning­ful or worthwhile. The more com­pe­lling the path, the more lonely it is.
(more…)
6. Ever­yone is born crea­tive; ever­yone is given a box of cra­yons in kin­der­gar­ten.
Then when you hit puberty they take the cra­yons away and replace them with books on alge­bra etc. Being sud­denly hit years later with the crea­tive bug is just a wee voice telling you, “I�d like my cra­yons back, please.”
(more…)
7. Keep your day job.
I�m not just saying that for the usual rea­son i.e. because I think your idea will fail. I�m saying it because to sud­denly quit one�s job in a big ol’ crea­tive drama-queen moment is always, always, always in direct con­flict with what I call �The Sex & Cash Theory�.
8. Com­pa­nies that squelch crea­ti­vity can no lon­ger com­pete with com­pa­nies that cham­pion crea­ti­vity.
Nor can you bully a subor­di­nate into beco­ming a genius.
(more…)
9. Every­body has their own pri­vate Mount Eve­rest they were put on this earth to climb.
You may never reach the sum­mit; for that you will be for­gi­ven. But if you don’t make at least one serious attempt to get above the snow-line, years later you will find your­self lying on your death­bed, and all you will feel is emp­ti­ness.
(more…)
10. The more talen­ted some­body is, the less they need the props.
Mee­ting a per­son who wrote a mas­ter­piece on the back of a deli menu would not sur­prise me. Mee­ting a per­son who wrote a mas­ter­piece with a sil­ver Car­tier foun­tain pen on an anti­que wri­ting table in an airy SoHo loft would SERIOUSLY sur­prise me.
(more…)
11. Don’t try to stand out from the crowd; avoid crowds alto­gether.
Your plan for get­ting your work out there has to be as ori­gi­nal as the actual work, perhaps even more so. The work has to create a totally new mar­ket. There’s no point trying to do the same thing as 250,000 other young hope­fuls, wai­ting for a miracle. All exis­ting busi­ness models are wrong. Find a new one.
(more…)
12. If you accept the pain, it can­not hurt you.
The pain of making the neces­sary sac­ri­fi­ces always hurts more than you think it’s going to. I know. It sucks. That being said, doing something seriously crea­tive is one of the most ama­zing expe­rien­ces one can have, in this or any other life­time. If you can pull it off, it’s worth it. Even if you don’t end up pulling it off, you’ll learn many inc­re­di­ble, magi­cal, valua­ble things. It’s NOT doing it when you know you full well you HAD the oppor­tu­nity– that hurts FAR more than any fai­lure.
(more…)
13. Never com­pare your inside with some­body else’s outside.
The more you prac­tice your craft, the less you con­fuse worldly rewards with spi­ri­tual rewards, and vice versa. Even if your path never makes any money or furthers your career, that’s still worth a TON.
(more…)
14. Dying young is ove­rra­ted.
I’ve seen so many young peo­ple take the “Gotta do the drugs and booze thing to make me a bet­ter artist” route over the years. A choice that was neither effec­tive, healthy, smart, ori­gi­nal or ended hap­pily.
(more…)
15. The most impor­tant thing a crea­tive per­son can learn pro­fes­sio­nally is where to draw the red line that sepa­ra­tes what you are willing to do, and what you are not.
Art suf­fers the moment other peo­ple start paying for it. The more you need the money, the more peo­ple will tell you what to do. The less con­trol you will have. The more bullshit you will have to swa­llow. The less joy it will bring. Know this and plan accor­dingly.
(more…)
16. The world is chan­ging.
Some peo­ple are hip to it, others are not. If you want to be able to afford gro­ce­ries in 5 years, I’d recom­mend lis­te­ning clo­sely to the for­mer and avoi­ding the lat­ter. Just my two cents.
(more…)
17. Merit can be bought. Pas­sion can’t.
The only peo­ple who can change the world are peo­ple who want to. And not every­body does.
(more…)
18. Avoid the Water­coo­ler Gang.
They�re a well-meaning bunch, but they get in the way even­tually.
(more…)
19. Sing in your own voice.
Pic­casso was a terri­ble colo­rist. Tur­ner couldn’t paint human beings worth a damn. Saul Steinberg’s for­mal draf­ting skills were appa­lling. TS Eliot had a full-time day job. Henry Miller was a wildly une­ven wri­ter. Bob Dylan can’t sing or play gui­tar.
(more…)
20. The choice of media is irre­le­vant.
Every media’s grea­test strength is also its grea­test weak­ness. Every form of media is a set of fun­de­ma­tal com­pro­mi­ses, one is not “higher” than the other. A pain­ting doesn’t do much, it just sits there on a wall. That’s the best and worst thing thing about it. Film com­bi­nes sound, pho­to­graphy, music, acting. That’s the best and worst thing thing about it. Prose just uses words arran­ged in linear form to get its point across. That’s the best and worst thing thing about it etc.
(more…)
21. Selling out is har­der than it looks.
Dilu­ting your pro­duct to make it more “com­mer­cial” will just make peo­ple like it less.
Many years ago, barely out of college, I star­ted sch­lep­ping around the ad agen­cies, loo­king for my first job.
(more…)
22. Nobody cares. Do it for your­self.
Every­body is too busy with their own lives to give a damn about your book, pain­ting, screen­play etc, espe­cially if you haven’t sold it yet. And the ones that aren’t, you don’t want in your life any­way.
(more…)
23. Worr­ying about “Com­mer­cial vs. Artis­tic” is a com­plete waste of time.
You can argue about “the sha­me­ful state of Ame­ri­can Let­ters” till the cows come home. They were kvetching about it in 1950, they’ll be kvetching about it in 2050.
It’s a path well-trodden, and not a place where one is going to come up with many new, earth-shattering insights.
(more…)
24. Don�t worry about fin­ding ins­pi­ra­tion. It comes even­tually.
Ins­pi­ra­tion pre­ce­des the desire to create, not the other way around.
(more…)
25. You have to find your own sch­tick.
A Picasso always looks like Pic­casso pain­ted it. Heming­way always sounds like Heming­way. A Beetho­ven Symphony always sounds like a Beethoven’s Syynphony. Part of being a mas­ter is lear­ning how to sing in nobody else’s voice but your own.
(more…)
26. Write from the heart.
There is no sil­ver bullet. There is only the love God gave you.
(more…)
27. The best way to get appro­val is not to need it.
This is equally true in art and busi­ness. And love. And sex. And just about everything else worth having.
(more…)
28. Power is never given. Power is taken.
Peo­ple who are “ready” give off a dif­fe­rent vibe than peo­ple who aren’t. Ani­mals can smell fear; maybe that’s it.
(more…)
29. Wha­te­ver choice you make, The Devil gets his due even­tually.
Selling out to Holly­wood comes with a price. So does not selling out. Either way, you pay in full, and yes, it inva­riably hurts like hell.
(more…)
30. The har­dest part of being crea­tive is get­ting used to it.
If you have the crea­tive urge, it isn’t going to go away. But some­ti­mes it takes a while before you accept the fact.
(more…)