Archive for the ‘Jason Korman’ Category

January 1, 2013

Can a New Web App Change How Companies Manage Employee Development ?

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Tilt helps you improve how you deal with peo­ple to get you to your abso­lute best

O wad some Pow’r the gif­tie gie us, to see our­sels as others see us.”

[Oh would some power have the gift to give us, to see our­sel­ves as others see us.”]

–Robert Burns, Scots poet

 

The most enjo­ya­ble part of what we to do is get­ting to work with great com­pa­nies. They range from mul­ti­na­tio­nals, to newly min­ted billion dollar busi­nes­ses and many startups.

When we were approached by a young star­tup, Tilt 365, last year we were intri­gued by their ser­vice. Foun­der, Pam Boney, has the follo­wing Carl Jung quote on the bot­tom of her emails, “The world will ask you who you are, and if you do not know, the world will tell you.”, and in a sim­plis­tic way, this also sums up their ser­vice:  The idea that we can cul­ti­vate our talents through cons­tant feed­back from our collea­gues and the peo­ple around us.

We all know that once a year annual reviews & 360’s that become dated within a month, kinda suck. What is their true pur­pose? Can a per­son really be expec­ted to make beha­vio­ral chan­ges just from a mee­ting every year, or quar­ter, for that matter?

The folks at Tilt have crea­ted this nifty little web app that allows collea­gues to assess per­so­na­lity pat­terns that are affec­ting others. The truth is that HR usually does a good job at hiring com­pe­tent peo­ple, but what makes them effec­tive, is all about per­so­na­lity and peo­ple skills -  a person’s nega­tive or posi­tive influence on the cli­mate around them.  Pam’s tool shows us how we Tilt in and out of cer­tain beha­viors and how it impacts the peo­ple around us.

It’s all done real time and in what looks like a pretty darn per­fect feed­back loop. It remin­ded me of this piece in Wired a cou­ple of years ago.

We’ve done quite a bit of crea­tive for Tilt, hel­ping them to visually com­mu­ni­cate the beha­vio­ral chan­ges and move­ment through the pro­cess– and we’ll be tal­king more about how this ser­vice can help affect change in busi­nes­ses, espe­cially enterprise.

Here’s to Til­ting the right way in 2013 :-)

 

December 3, 2012

Podcast: Gape Into The Void, Episode 7 — With Gary Vaynerchuk

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[Link to Gape Into The Void on iTu­nes]
[Direct Link to the MP3 of Epi­sode 7 with Gary Vaynerchuk]

In this epi­sode of the Gape Into The Void Pod­cast Hugh and Jason have a chance to catch up with Inter­net phe­no­me­non, Gary Vay­nerchuk, a long-time friend of gaping­void. If you don’t know Gary, you should. He’s an inc­re­dibly smart, dyna­mic and out­going per­so­na­lity, and most of all he’s an inc­re­di­ble salesman.

SHOW NOTES:

Wine­Li­brary — Store
WineLibrary.TV
Vay­ner­me­dia 
Vidd­ler
Kim Kar­dashian
Hugh does “live dra­wing” at events.
Gary’s brother AJ
Plurk and Jaiku
Mic­ro­soft Blue Mons­ter
Robert Parker’s Wine Ratings
$3 wine from Whole Foods
Buying the NY Jets
Grey Goose
$15 Super Pre­mium Gum

Thanks again for lis­te­ning.  If you are enjo­ying Gape Into The Void, please tell your friends and leave us a review on iTu­nes.  If you have any ques­tions or topics you want us to cover on the show email us at pod­cast at gapingvoid.com.

Thanks again for gaping into the void. Rock on.

March 20, 2012

Introducing The Social Object Factory– gapingvoid’s biggest announcement in years.

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Like gaping­void CEO, Jason Kor­man wrote in today’s news­let­ter:

Hugh drew today’s car­toon in con­nec­tion with a talk ear­lier this year for the mem­bers of socialmedia.org, Andy Sernovitz’s great cabal of social media heavy weights.

It’s a cute little remin­der that no mat­ter how big your busi­ness is, your busi­ness is not really all you want to be tal­king about on social chan­nels. It’s the idea of brand as plat­form. Fin­ding inte­res­ting alig­ned ideas to talk about. The cha­llenge is to create lots of cool stuff to launch into your social net­works through your brand.

Take a look at the logo on the bot­tom right of the image. It’s the logo of Social Object Fac­tory, our new little star­tup, still in beta, which is in the busi­ness of making those can­non balls. Little mor­sels of power­ful con­tent that will explode out of your social chan­nels sprea­ding mojo everywhere. YAY!!!

Yes, now you can have gaping­void cool to deli­ver to all your peeps ;-)

gaping­void has been crea­ting and evan­ge­li­zing social objects for years, for our­sel­ves, for our friends and for our clients. Now we’re tur­ning it into an offi­cial business.

Social Object Fac­tory. We help busi­nes­ses kick ass.

Feel free to click on the link to find out more. Read the mani­festo. Apply for a job. Hire us. We’re loo­king for­ward to kic­king ass with you. Rock on.

March 19, 2012

Inspire

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[This went out in the news­let­ter at the wee­kend, writ­ten by my busi­ness part­ner, gaping­void CEO Jason Korman.]

To those who don’t know us well, gaping­void just appears to be in the busi­ness of selling Hugh’s cool illus­tra­tions. Over the years, Hugh and I have gone through the often-tortuous self exa­mi­na­tion requi­red in the jour­ney of fin­ding our true pur­pose. Nearly every day asking our­sel­ves: “What can one do with a cartoon?”

Thanks to our friend, Mark Earls, we think a lot about the notion of Pur­pose Idea, and spend a lot of time hel­ping clients wrestle with the beast as well.

So, we have come up with our pur­pose, and much of it is around the idea of ins­pi­ring others.

Here is an excerpt of what we con­si­der our Pur­pose – note that it is a work in pro­gress, and always sub­ject to change as we grow, morph and rein­vent ourselves.

*We live in inc­re­di­ble times.

*Every sin­gle per­son on this earth has the capa­city to make a dif­fe­rence… the abi­lity to lead, and leave their mark.

*Every busi­ness is dri­ven by for­ces far more power­ful and pro­found than money.

*We help busi­nes­ses dis­co­ver and arti­cu­late their purpose

*We help peo­ple make a difference,

*We help lea­ders lead

*We help busi­nes­ses kick butt.

*We create social objects that trans­form orga­ni­za­tions, start con­ver­sa­tions, and spread ideas at light­ning speed.

*We live in inc­re­di­ble times, and as long as there is one per­son on this earth who does not agree, there is still work to be done.

Amen.

–Jason Kor­man

February 13, 2012

Best Twelve (or fewer) Words Wins a Signed Cube Grenade

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Daily Email Promo from Gaping­void on Vimeo.Hola, Jason here (CEO of gaping­void etc etc)… For all you gaping­void new­bies, you may not know that we publish a daily email every Tues­day – Satur­day. It always con­tains one of Hugh’s car­toons with a little narra­tive and some­ti­mes an exc­lu­sive deal on gaping­void goodies.

We’ve been pla­ying around with ani­ma­tion and the one above is a little eight-second promo that we want to use to call atten­tion to the daily email. Although it works great as is, we’d like to add some copy to it, and so, Fear­less Rea­ders, we are going to have a little com­pe­ti­tion for the best copy as jud­ged by us.

Here is how we are going to do it:

Simply sug­gest the copy to go with it, in twelve words or less. 

In other words, we need 12 words to go with the video, to explain what the story is.

The win­ner will get a free fra­med cube gre­nade of her choo­sing, sig­ned and insc­ri­bed by Hugh (a $200 value) and if you have a blog or site, we’ll link back to it AND give you a men­tion on the actual video, etc.

Nor­mally, this is the kind of things we’d do our­sel­ves, but what the heck, some­ti­mes “open source” is more fun for everybody.

Thanks, and loo­king forward!

             Jason Korman

November 14, 2011

“How To Make The Internet Squeal Like A Pig”

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[Bab­son Pre­si­dent Len Sch­le­sin­ger making the intro…]

Last Satur­day my busi­ness par­ter, Jason Kor­man and I gave a wee Q&A talk up at Bab­son College entit­led, “How To Make The Inter­net Squeal Like A Pig”, as part of their tenth annual Bab­son Enter­prise Forum. Below are the rough notes/transcription, with Jason asking the ques­tions and me doing the ans­we­ring. Thanks Again to Len for the great oppor­tu­nity, we had a blast!

[Further Rea­ding: “Why Social Objects are the Future of Marketing…”]

HOW TO MAKE THE INTERNET SQUEAL LIKE A PIG

Q. So, Make the Inter­net Squeal like a pig, what you mean by that?

If you’re going to be an entre­pre­neur these days, you’re going to have to figure out the Internet.

From the entrepreneur’s pers­pec­tive, what makes the Inter­net tick? From an entre­pre­neu­rial pers­pec­tive, what actually works?

We’ve built a tidy inter­net based busi­ness over the last ten years, b just obe­ying a few rules and they’re not easy to exe­cute, but they are easy to understand.

Q. If you were going to gene­ra­lize about these rules, what could you say?

The Inter­net is just like anywhere else– offline is just like online. Basi­cally, the ideas that spread, win. The ideas that go no where, lose.

Q. So what spreads, how do you create stuff that goes viral?

Viral is a fig­ment of people’s imagination.

The thing that spreads online, of course, is “great con­tent”. This great con­tent can either be your pro­duct itself (Huf­fing­ton Post), or con­tent about or somehow con­nec­ted to your pro­duct (37 Signals).

[Con­ti­nue Reading…]

 

September 28, 2010

how american family insurance, a $10 billion asset insurer is having a smarter conversation

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[NB: This post was writ­ten by my busi­ness part­ner, Jason Kor­man. Expect to hear more of him round here in future etc. –Hugh]

Back in the Spring, we were approached by Troy Janisch, Digi­tal Mar­ke­ting Mana­ger at Ame­ri­can Family Insu­rance about crea­ting a Cube Gre­nade that encou­ra­ged their 8,000+ emplo­yees to par­ti­ci­pate in their social media program.

Troy said that they wan­ted their 3,800+ agents to build stron­ger ties with their com­mu­ni­ties and also engage other emplo­yees who the com­pany want to have a voice and share in the new vision for the business.

AmFam has a very par­ti­cu­lar mar­ket: Local com­mu­ni­ties in eigh­teen sta­tes in the West and Mid­west, selling home and life poli­cies to middle income fami­lies. For their local insu­rance agents, com­mu­nity is everything and the stron­ger their ties, the bet­ter their busi­ness– it’s that simple.

With this in mind, the goal was to have 50% of all agents online, using at least Face­book, but hope­fully some other tools by year’s end.

If you think about it, its hard to ima­gine a more ele­gant use of tools like Face­book for buil­ding business.

On our side, Hugh’s goal was to create a ‘con­ver­sa­tion starter’ – something that would, on the face of it, explain to the digi­tally uni­ni­tia­ted (a) why they should make deve­lo­ping online con­nec­tions, a top prio­rity, and b) remind the reps what buil­ding THEIR busi­ness is really all about. The solu­tion ulti­ma­tely was two dra­wings: “Busi­ness is Con­nec­ti­vity” above, and “We’re not in the insu­rance busi­ness, We’re in the Con­nec­tion Busi­ness”, below.

A few weeks ago, I chec­ked back in with Troy to see how things were going. For Troy, he wan­ted to nudge along a Smar­ter Con­ver­sa­tion on a num­ber of fronts and had a plan that not only called for the orga­nic spread of the Cube Gre­na­des through the busi­ness, but also, one that was an overt, front and cen­ter cha­llenge to the cul­ture of the busi­ness. As Troy said, his goal was to ‘Nudge the cul­ture For­ward’ i.e. “To Change the cul­ture from Sales Orien­ta­tion to one of Cus­to­mer Orientation,”

After com­mis­sio­ning the Cube Gre­nade, AmFam, put up an exhi­bit of about a dozen of Hugh’s more ins­pi­ring works. They inc­lu­ded: Into­xi­ca­ted, X,Y,Z and the clean ver­sion of “Qua­lity”. The exhi­bi­tion was put up in a “bold loca­tion” in their head­quar­ters in Madi­son, where it would be seen by all the emplo­yees over the period it was up.

While the spread of the Cube Gre­na­des is hap­pe­ning. Peo­ple are prin­ting them out, and put­ting them on their email sig­na­tu­res, the art exhi­bi­tion really got people’s atten­tion, and not in the way that was ori­gi­nally planned.

A lot of atten­tion was focu­sed on the “Qua­lity” image, one of Hugh’s most popu­lar car­toons, and one that was redrawn in a Safe for Work mode for soft­ware giant, SAP, ear­lier this year. It seems that in Madi­son, Wis­con­sin, “Fric­king”, is not yet quite Safe for Work, so it pro­vo­ked a lot of ‘dis­cus­sion’ about the appro­pria­te­ness of the piece. Howe­ver, this was the ope­ning that Troy wan­ted. He tur­ned the con­ver­sa­tion into what the idea of “Fric­kin’ Ama­zing” means to a com­pany like Ame­ri­can Family, and ulti­ma­tely, he had is objec­tive in the crosshairs: “Cus­to­mer Service”.

As Troy says “ Nobody starts the day thin­king that they will give bad cus­to­mer ser­vice, but it’s the cul­ture that makes the dif­fe­rence as to whether it gets deli­ve­red,” he con­ti­nued, “Ever­yone says that they have Cus­to­mer Ser­vice, and many do, but Cus­to­mer Ser­vice is not simply top down, it is how ever­yone actually acts, as oppo­sed to aspi­res to act.”

And the­rein lied the rub, and the notion of having a “Smar­ter Con­ver­sa­tion” inter­nally about Cus­to­mer Ser­vice, what’s wrong with it, and how to make it “Totally Fric­kin’ Ama­xing”, and more impor­tantly, how do you create a cul­ture that sup­ports peo­ple taking the risks neces­sary to deli­ver ‘Totally Fric­king Ama­zing Ser­vice”. Crea­ting that inter­nal dia­lo­gue is not something that hap­pens by itself, but if the goal is to nudge along the cul­ture of an 8,000 per­son busi­ness, dis­rup­tion is the order of the day.

We’ll be chec­king back in with Troy to see how things are pro­gres­sing. But as Troy says, “The Con­nec­ti­vity Cube Gre­nade is about remin­ding peo­ple at HQ that the busi­ness is out in small com­mu­ni­ties, which is the heart of their busi­ness’ and whether the folks are on the front line, or in the call cen­ter in Madi­son, every voice is part of the brand, and ever­yone makes a difference.”