Archive for the ‘Seth Godin’ Category

January 17, 2013

Seth Godin and Me on Intrepid Radio

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v.is.for.vulnerable

Thanks to Todd Sch­nick and for having Seth Godin and I on his Intre­pid Radio Pod­cast.

We star­ted off tal­king about the children’s book Seth and I made together, “V Is For Vul­ne­ra­ble”, but the con­ver­sa­tion went way beyond that.

Seth, as always, was his very lucid self. As always, he’s pushing us to raise our game in the mea­ning­ful” and “crea­ting art” departments.

My big takea­way was, that in spite of Seth being very suc­cess­ful and well-known in my circ­les, he really isn’t trying to reach “Every­body”, just the small few who are ready to hear it. It’s easy to think that every­body digs Seth’s mes­sage, that’s not actually true. Most peo­ple just aren’t ready.

But that’s OK. Though Seth fans are a defi­nite mino­rity, the good news is, that’s still enough peo­ple to make a huge impact.

We can all learn something from that…

Todd’s Show Notes:

1. “If Dr. Seuss wrote a book that would make a middle mana­ger cry, that is what we set out to do.”

2. It is about being hope­ful and brave again, like we were as children.

3. Making art is about being vul­ne­ra­ble to the world.

4. “If it is cer­tain to work, it’s not inno­va­tion. And if it is not inno­va­tion, than it is not art.”

5. Too many orga­ni­za­tions are afraid to say to the world “This might not work…” And that fear holds most back from crea­ting art.

6. “Fai­lure is something I look for­ward to, because it shows me I’ve got­ten to an edge.”

7. “Work is love.” Or at least it should be.

8. Imba­lance makes good things hap­pen, and makes real, honest con­nec­tion pos­si­ble. And it’s that fee­ling of almost falling from imba­lance, that you really begin to start fee­ling alive.

9. Hard work vs. Doing something that is hard, risky, meaningful.

10. How peo­ple apply “one-buttock pla­ying” to their daily lives.

11. Hugh and Seth dis­cuss the crea­tive pro­cess in how they crea­ted this book.

12. “Surround your­self with peo­ple who are on a journey…and help them make that jour­ney with more gusto. And to make more of a ruckus.”

13. Mat­te­ring, is more impor­tant than focu­sing on quality…And mat­te­ring, is doing something that can­not be specified…

Hope you enjoy. Thanks!

[Find out more about Seth here.]

December 21, 2012

My First Children’s Book… which isn’t really a Children’s Book

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Deca­des ago, before my first car­toons were ever published, I had this idea that my first published work would be a children’s book.

That didn’t hap­pen, of course. After years in the car­too­nist game, my first children’s book was only just published this month. “V Is For Vul­ne­ra­ble”. Check it out.

Though actually, it’s not a children’s book. It’s really a book for entre­pre­neurs, fien­dishly dis­gui­sed as a children’s book.

But Shhhhhhhh! Don’t tell anybody.

This is what I wrote in the dedication:

These dra­wings are dedi­ca­ted to my nephews and nie­ces, all five of them. May these words reso­nate with you one day, and God For­bid that they never do. Lots of Love from Uncle Hugh :)

I meant every word to them, I assure you.

Heck, and it isn’t even my book, not really. My friend Seth wrote the thing, it was all his idea. I just illus­tra­ted it, long after the really hard work was already done.

That being said, I’m very proud of the work nonethe­less. And even more proud that Seth chose me for the job.

There are many les­sons about the nature of work, love and enter­prise, that we are neglec­ting to teach our children…

… at our peril.

This must change, if we are to thrive long-term.

Hope­fully this is a step in the right direc­tion. Kudos to Seth for wri­ting it, and to y’all for sup­por­ting it. Thank you.

July 6, 2012

Seth Godin’s office

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[Thanks to Seth Godin for sen­ding in these two pho­tos: First, him­self sit­ting under­neath the “Dip” piece (he added the speech bub­ble him­self) and then a “gaping­void Wall” he has in his office of some of the the work I’ve done for him over the years. VERY Cool.]

[From yesterday’s newsletter:]

In 2007, when Seth Godin asked me to draw some car­toons for his little mas­ter­piece, The Dip, I had no idea that an eighty-page book could touch so many peo­ple, so pro­foundly. If you haven’t read it, you must– and you can get a copy here.

Given the sim­ple, yet power­fully insight­ful les­sons of the book, I thought, “Wouldn’t it be great for all of us Dip-fans out there to have all the car­toons inside a sin­gle han­ging frame?” Something that would be a bit of a remin­der — in the moments when you really need one?

It was so obvious, and Seth has them han­ging above his desk [see above].

And yes, you can buy the car­toons indi­vi­dually as well, 11 x 14 prints on the main gaping­void Seth page as well.

My books aren’t long, either, for simi­lar rea­sons. It was The Dip that really cla­ri­fied that for me.

June 29, 2012

“Linchpin” or The Magic Success Unicorn: You decide.

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Today in the news­let­ter we intro­du­ced four new “Linch­pin” prints, based on, of course, Seth Godin’s semi­nal book, Linch­pin.

[UPDATE: Big thanks to Seth for blog­ging it ear­lier today!]

Seth’s work is kind of like my own… Not every­body gets it, which is OK, because there are PLENTY of peo­ple who do.

And that’s a great place to be. Far bet­ter than wai­ting around for The Magic Suc­cess Uni­corn (i.e. the big idea that every­body gets) to show up.

Thanks again to Seth. It’s was an honor to draw them, seriously…

[Check out the prints in gapingvoid’s very own Seth gallery etc.]

June 5, 2012

The Seth Print (Hope you like Purple!)

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[Me hol­ding it etc.]

[Close-up of the cow]

[My sig­na­ture at the bottom.]

[Extreme close-up.]

[Seth’s sig­na­ture]

[Me and Seth sig­ning the prints, July, 2009.]

PURPLE COW

[Visit the gallery here to purchase the print and/or view other prints from the gaping­void “Seth Godin” series etc.]

This is my most ambi­tious print pro­ject to date, The “Pur­ple Cow” edi­tion. [Click here to see the backs­tory, click here to see the ori­gi­nal 2009 promo etc.]

The book that first tur­ned me on to Seth Godin’s work was, no sur­prise, “Pur­ple Cow”.

It was a big Ah-Ha! moment for me. This enor­mous fee­ling of “Yes! Finally! This is the kind of space I want my career to live in!” That fee­ling, FINALLY arti­cu­la­ted, after years in the career-hell desert. It was very liberating.

And so one day I deci­ded to pay tri­bute to that fee­ling, by crea­ting a hand-drawn Pur­ple Cow print.

I figu­red, there’s got to be peo­ple out there who were as affec­ted by that book as I was, so why not create something to cele­brate that? It’s a very ico­nic book among my friends, so why not make an actual icon out of it? It was a no-brainer, really.

Basi­cally, it’s the cover of the book, all drawn by hand, with my all-over squiggly style. It’s the lar­gest print I’ve ever done, and it’s pretty intense.  It also came with Seth Godin’s bles­sing (Thanks, Seth!)- it goes without saying, I wouldn’t have gone ahead without that.

One more thing: Of all the prints I’ve done, it’s the har­dest one to cap­ture via pho­to­graphy; pos­ting on the Inter­net really doesn’t give it jus­tice. That’s OK, that’s kinda what keeps it spe­cial, too.

Hope you like pur­ple ;-)

UPDATE: Seth left a kind com­ment below: “There’s one on the wall of my office. It’s even coo­ler than Hugh says it is.” Thanks, Seth!

[Visit the gallery here to purchase the print and/or view other prints from the gaping­void “Seth Godin” series etc.]

 

 

May 1, 2012

“I’m sorry my last book was so long, but I didn’t have time to write a short one”

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[Click on image to acti­vate ani­ma­tion etc.]

This is one of the coo­ler “Social Object Fac­tory” mini-projects we’ve done lately– a little ani­ma­ted Gif for Seth Godin’s lovely little book, Poke The Box.

[Yes. I know. We didn’t use my dra­wing style this time. The Fac­tory is really about Social Objects, not about Hugh etc.]

One thing Seth and I always had in com­mon, is that we both believe in wri­ting short books. My per­so­nal rule is: All my books have to be short enough to be read on a plane ride bet­ween Miami and New York. And they are.

A book that makes you feel hope­fully really ins­pi­red and really exci­ted, that you close and put away satis­fied, just as they’re drop­ping the lan­ding gear, coming into La Guar­dia. It’s sim­ple enough goal to aim for; cer­tainly a lot less delu­ded than “Write the next ‘Sun Also Rises’ or ‘Ulysses’”.

Seth talks about his “short for­mat” phi­lo­sophy some more in a bri­lliant post, “Tracts and Books”:

The Com­mu­nist Mani­festo is 80 pages long. Cer­tainly long enough to make an impact.

It has never taken me beyond a hun­dred pages to be per­sua­ded. Sure, there are times when the pages after page 100 help me pile on, give me more depth and unders­tan­ding. But a hun­dred (and usually fifty) is enough to get under my skin.

Or to steal hea­vily from George Ber­nard Shaw, “I’m sorry my last book was so long, but I didn’t have time to write a short one”.

It’s dirty little sec­ret that most of my business-book author friends (and I have more than a few) will freely admit off the record: Most busi­ness books are lucky if peo­ple read more than the first hun­dred pages.

So why write more than a hun­dred pages? You tell me…

It’s never quite that sim­ple, of course. There are as many ways to write a book as there are authors. If you want to spend the next seven years teaching junior college in order to be able to write the next Great Ame­ri­can Novel in your spare time, that works too, go for it.

But if you’re just trying to get ideas to spread– if it’s the ideas that actually mat­ter, not the book itself– I’d pay atten­tion to what Seth is up to, very carefully.

Like I’ve said many times before about Media, we’re now living in the era of #Chea­pEasy­Glo­bal. And thanks to that, I do honestly believe, it’s never been a more exci­ting time to be a writer.

Make of that what you will.

April 17, 2012

The new hardback copy arrived…

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Look what my publishers just sent me. The first hard­back copy of “Free­dom Is Blog­ging In Your Under­wear”  [Kindle ver­sion here]. Awwww.… I’m so happy!

I love the pur­ple cover… it’s  kinda appro­priate:  It was after rea­ding Seth Godin’s “Pur­ple Cow” that the idea of wri­ting books occu­rred to me. “That looks like fun, I can do that, I want a piece of that” etc.

The book is a love let­ter to the blog, of sorts. I think blog­ging mat­ters, I think having your own piece of online real estate THAT YOU OWN YOURSELF (not Twit­ter, not Face­book, not Goo­gle+ etc), on YOUR OWN SERVER that YOU pay for, is impor­tant. But it’s an idea that’s kinda been lost in recent years. BLOGGING MATTERS.

So I wrote a book about it.…

 

May 1, 2011

The Future Of Publishing: What Really Matters

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Radio Lito­pia has a TERRIFIC audio inter­view with my friend, Seth Godin, on the future of publishing,  and how his latest enter­prise, The Domino Pro­ject, is attemp­ting to embrace it.

Seth’s take on the future of publishing is simi­lar to what I’ve been saying for a while: “The book doesn’t mat­ter. The con­ver­sa­tion matters.”

A book, as an object, has no inhe­rent, objec­tive power. Which is why it’s so hard to pre­dict bes­tse­llers, why you can’t judge a book by its cover.

The REAL power of a book comes from lots of peo­ple rea­ding it and, MORE impor­tantly, peo­ple tal­king about it.

Or as Mark Earls would say, what makes any object REALLY  inte­res­ting (in this case, a book) is how it chan­ges the human inte­rac­tion around it, not the actual object itself.

Again, “The book doesn’t mat­ter. The con­ver­sa­tion matters.”

But this has always been the case.

A famous author has always been a glo­bal mic­ro­brand. A publisher’s power has always been in its abi­lity to pro­vide a plat­form for the author, not in its abi­lity to chop down trees and create prin­ted paper products.

And an author’s power has always been in her abi­lity to affect human inte­rac­tion through her wri­tings, not in some magi­cal, superhu­man quality.

And of course, all the Inter­net has done is make these truths even more self-evident than they already were.

“The book doesn’t mat­ter. The con­ver­sa­tion mat­ters.” That, my friends, is the future of publishing. The actual media– be it Kindle, iPad, hard­pack, paper­back, wha­te­ver– is irrelevant.

And if your publisher doesn’t really get that, then find another one. Seriously.

PS: Seth men­tions me about eight minu­tes into it as a case study of what he’s tal­king about (Thanks, Seth!).

[Check out my two books here etc.]

November 18, 2010

small is the new big

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This car­toon was sent out today in the news­let­ter. The idea was ins­pi­red by the book by my friend, Seth Godin.

Read Seth’s ori­gi­nal 2005 blog post on the sub­ject. It’s con­si­de­red a classic.

We live in HUGELY exci­ting times. You do know that, right?

July 8, 2010

jeremy’s purple cow

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Wow. Jeremy Schoe­ma­ker took the best photo of the Pur­ple Cow print I’ve seen so far…

March 28, 2010

remember who you are: seth godin

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[This is the first of a series of guest blog posts, based around the “Remem­ber Who You Are” riff I’m always going on about. Today’s post comes from my friend and men­tor, Seth Godin, the great mar­ke­ting author.]

For­get who you are

When most peo­ple say, “remem­ber who you are,” what they’re really saying is, “remem­ber who we think you are, remem­ber who you were born to, don’t ove­rreach, wait your turn, don’t get uppity.”

They rarely mean it the way Hugh means it. Hugh, I think, is saying that you are who­me­ver you decide to be. That’s a sta­te­ment of asto­nishing auda­city, one that could only be said by an artist and unders­tood by one as well.

I have no illu­sions about the mobi­lity of our society. While it is far more fle­xi­ble and open than some socie­ties in the past, there are huge impe­di­ments to ente­ring a dif­fe­rent class.

And yet…

And yet art in all its forms belies that. Art, whether it’s the dra­wing art that Hugh does or the busi­ness art that a great Wall Street tra­der does or the cus­to­mer ser­vice art that Tony Hsieh at Zap­pos espou­ses… that sort of art isn’t limi­ted by social boun­da­ries. When you con­nect and change another human being, when you create upside whe­re­ver you go, then who you are is deci­ded by you, not by them.

Let’s change the man­tra, then, from “remem­ber who you are,” to “decide who you are.”

Decide to be the gene­rous, change-making, sca­rif­ying, deligh­ting, over-the-topping drea­mer you’re capa­ble of being.

–Seth Godin

[Down­load the high-res “remem­ber Who You Are” pos­ter here.]

February 8, 2010

the new seth godin “linchpin” prints: available at the gapingvoid gallery

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[The “Linch­pin” Series– avai­la­ble over on the gaping­void Gallery etc.]

Last month my friend and men­tor, Seth Godin relea­sed his lon­gest and pro­bably most impor­tant book, “Linch­pin”. I inter­vie­wed him about it here.

To cele­brate the book, Seth let me design a port­fo­lio of four fine art prints, ins­pi­red by the book, entit­led “The Linch­pin Series”. You can go check out over on the gaping­void Gallery here.

What else is there to say? Seth wrote a great book. Like I said in my review on Ama­zon,

And Seth then cha­llen­ges us, the rea­ders, to become linch­pins our­sel­ves. To make the leap. To become artists. To do emo­tio­nal work, wha­te­ver the sac­ri­fice may be. It’s our choice, and it’s our bur­den. Seth won’t be there to catch us if we fall, but to become the peo­ple we need to be even­tually, well, we pro­bably wouldn’t want him to, anyway.

Con­gra­tu­la­tions, Seth. You have pen­ned a real gem of a book here. Rock on.”

I basi­cally wan­ted to create a set of prints– “Cube Gre­na­des” — to go on the office wall, as Linch­pin “Idea-Souvenirs” to kick the vie­wer in the pants. “Remem­ber Who You Are” and all that.

I hope you’ll pay the gallery a visit. Meanwhile, you can check them out below as well.

Thanks, Seth! I had a lot of fun dra­wing these. Rock on.

LIFE IS TOO SHORT (Linch­pin 1)

Life is too short not to do something that mat­ters, not to become a “Linch­pin”. I know it, you know it, we all know it, so let’s stop futzin’ around at get on with it. Like Seth says, “Decide”.

INSANE ASYLUM (Linch­pin 2)

Why do peo­ple become what Seth Godin calls “Linch­pins”? Beca­sue to not do so would drive us crazy. Even­tually we have no choice. And we’ve all been in worse pla­ces– when you know you’re capa­ble of doing great things, being in “The Zone”, but every exter­nal mar­ker out there indi­ca­tes other­wise– that you’ll never get to do the “life’s best work” that you’re capa­ble of. That your career will be nothing but drud­gery and abuse, in exchange for what seems an inc­rea­singly mea­ger paycheck.

And after being there long enough, the deci­sion to become a Linch­pin even­tually beco­mes an easy one. But it can take time.

ALL ARTISTS ARE ENTREPRENEURS (Linch­pin 3)

By Seth’s defi­ni­tion, an artist is not just some per­son who mes­ses around with paint and brushes, an artist is some­body who does (and I LOVE this term) “emo­tio­nal work.”

Work that you put your heart and soul into. Work that mat­ters. Work that you gladly sac­ri­fice all other alter­na­ti­ves for. As a wor­king artist and car­too­nist myself, I know exactly what he means. It’s not what you do, it’s the way that you do it.

THIS IS IT (Linch­pin 4)

It’s easy to tell some­body to get into The “Linch­pin” Zone. Much har­der to live it. But fight like hell to get there, regard­less, every frig­gin’ day, or else you’ll never make it.

You know you’re capa­ble of doing great things, being in “The Zone”, but every exter­nal mar­ker out there indi­ca­tes other­wise– that you’ll never get to do the “life’s best work” that you’re capa­ble of. That your career will be nothing but drud­gery and abuse, in exchange for what seems an inc­rea­singly mea­ger paycheck.

Yeah, it’s a pain­ful place to be. But it doesn’t last fore­ver, not if you don’t give up. Not if you don’t suc­cumb to all the over­pri­ced, “treadmill-enabling”, exter­nal mar­kers of suc­cess– fancy hou­ses, cars, schools, vaca­tions and “stuff” that you can’t really afford, that you don’t really need nearly as much as the guy in the next cubicle says that you do.

THE LINCHPIN PORTFOLIO: ALL FOUR FOR $200.

What a deal, what a steal etc.All four, 11“x14” each, pro­per archi­val paper, inks and prin­ting tech, all hand-signed by me, for the price of a moderately-OK-but-not-great meal for two in Manhat­tan. And of course, for hard­core Seth fan­boys, there’s the “Pur­ple Cow” print from early 2009.

January 21, 2010

linchpin: ten questions for seth godin

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[N.B. The “Ten Ques­tions” archive is here.] [To read other people’s reviews, go to the Linch­pin Squi­doo page.]

My friend and men­tor, Seth Godin has a new book out: “Linch­pin: Are You Indispensable?”.

As has become a regu­lar habit with his last cou­ple of books, to cele­brate the launch I asked him ten ques­tions, which he kindly ans­we­red below.

LINCHPIN: TEN QUESTIONS FOR SETH GODIN.

1. HUGH: OK, let’s get it over with– What is a “Linch­pin”? What is the book about?

SETH: You’re a linch­pin, Hugh. So are all those crazy peo­ple we can’t live without, peo­ple who bring art to work, peo­ple who reach out, make a con­nec­tion, cause change to hap­pen. The linch­pin is the per­son who is indis­pen­sa­ble, because they refuse to become an interchan­gea­ble part, someone who merely follows the manual. In the hard­ware store, the linch­pin is a light­weight little piece that holds the wheel to the axle. Very dif­fi­cult to live without.

2. In your book, Pur­ple Cow, your mes­sage was “Everyone’s a Mar­ke­ter, now.” In All Mar­ke­ters are Liars, the mes­sage was, “Everyone’s a Story­te­ller, now.” In Tri­bes, it was “Everyone’s a Lea­der, now.” In Linch­pin, the mes­sage sur­pri­sed me: “Everyone’s an Artist, now”. Tell us about your thesis.

Artist doesn’t mean pain­ter or car­too­nist or playw­right. Artist means someone willing to stand up, stand out and make change. In a sta­ble envi­ron­ment, we worship the effi­cient fac­tory. Henry Ford or even David Gef­fen… feed the machine, keep it run­ning smoothly, pay as little as you can, make as much as you can. In our post-industrial world, though, fac­tory worship is a non star­ter. Cheap cogs are worth what they cost, which is not much. In a chan­ging envi­ron­ment, you want peo­ple who can steer, inno­vate, pro­voke, lead, con­nect and make things hap­pen. That’s my the­sis. This is a new revo­lu­tion, and just as Marx and Smith wrote about the indus­trial revo­lu­tion, I’m wri­ting about ours.

3. A key term you used throughout the book was “Emo­tio­nal Labor”. Please explain what that is, and why that mat­ters to anyone wishing to become a Linchpin.

It’s emo­tio­nal labor to insist that your publisher leave the sexy and dirty bits in your last book, even though it cer­tainly would have been easier to take them out. It’s emo­tio­nal labor to move to Texas even though it might be easier to just hang out with friends. It’s emo­tio­nal labor to do the work even when you don’t feel like it. Mostly, I’m tal­king about doing the dif­fi­cult work of brin­ging your very best self to each inte­rac­tion, because to do other­wise is a mor­tal sin.

4. Obviously, we’re not all artists, in the stric­test sense of the word. I’m a pro­fes­sio­nal artist myself, and even I don’t much like using that term. But here’s Seth, trying to bust the defi­ni­tion of “Artist” wide open. I get the fee­ling this was not you trying to rede­fine the term in order to create con­tro­versy for the sake of being cle­ver, but you are trying to cha­llenge peo­ple to think about their work dif­fe­rently, to make them think about WHAT EXACTLY has to hap­pen, for them to become a Linch­pin. Yes?

Well, what should we call these peo­ple, these linch­pins? I mean, we have a word for a pain­ter who merely does deri­va­tive work: a hack. But what do we call a cus­to­mer ser­vice rep or an insu­rance adjus­ter or lands­cape archi­tect that chan­ges the game, that ele­va­tes each inte­rac­tion and that takes enor­mous emo­tio­nal and pro­fes­sio­nal risk with their work? I think they need a name, so I stole one. I call them artists.

5. One thing I find inte­res­ting about the book (and all your other ones, as well) is that you don’t offer any easy ans­wers. You never say, “This is where the world is hea­ded, and this is how WE ARE going to make it work”. Your shtick is more, “This is where the world is hea­ded, and this is what YOU have to think about, if you don’t want to be tho­roughly crushed.” And yet I still see peo­ple asking you, “Please tell me what to do to incor­po­rate your kind of new, groovy thin­king, WITHOUT ME having to change my life or my modus ope­randi in an way wha­tsoe­ver. Please show me where the auto­pi­lot but­ton and the cruise con­trol are” etc. Do you find that frus­tra­ting? Is it hap­pe­ning more as your work gets more well known? Less?

Frus­tra­ting isn’t really the right word. I think it was sad at first, because it’s almost like the Wizard of Oz… Dorothy had the power all along, right? But now I view it as an oppor­tu­nity. It’s so temp­ting to start dra­wing maps for peo­ple. It makes them happy and it makes me feel smart. But resis­ting that temp­ta­tion is the right thing to do, because once someone does it on their own a few times, they become uns­top­pa­ble. Watching that change occur is one of the high­lights of my pro­fes­sio­nal life. And in fact, every great teacher I’ve ever known seeks the same outcome.

6. If I had to desc­ribe your typi­cal wri­ting style (of which I am a huge fan, of course), I’d call it “Dryly unders­ta­ted, humo­rous, street­wise and lucid”. This book somewhat sur­pri­sed me. It seems to have a more angry and more emo­tio­nal tone than your pre­vious books. Was that just me? Is your wri­ting style beco­ming angrier in gene­ral, or did the inhe­rent sub­ject mat­ter in the book just get you more riled up than usual?

It’s not angry, Hugh. It’s urgent.

I don’t think most peo­ple rea­lize the pre­ca­rious nature of our current situa­tion, how close we are to the edge, and how little time we have to get our act together.

7. I’ve known you for a little while; we met right around the time that Pur­ple Cow came out in 2003. Back then to me you were this arti­cu­late, enter­tai­ning and suc­cess­ful entre­pre­neur, who had just writ­ten this cool busi­ness bes­tse­ller. Then more books came out and I star­ted seeing this more “author” sen­si­bi­lity emer­ging. You obviously enjo­yed wri­ting the books, and you obviously liked seeing peo­ple rea­ding them and liked hel­ping make change hap­pen. But in this last year or so, I’ve seen your shtick become more “rab­bi­ni­cal” i.e. it seems you’ve got­ten more inte­res­ted in teaching peo­ple– youn­ger peo­ple espe­cially. Like you no lon­ger care so much about your own suc­cess and “affec­ting change” your­self, but are more inte­res­ted in teaching peo­ple how to become suc­cess­ful and affect change them­sel­ves. Am I close? Are you evolving?

I hope we’re all evol­ving. I think my mis­sion is the same as it has been since that day on the canoe dock in 1978 when I deci­ded it would be very cool indeed to help peo­ple achieve more than they thought they could. What has chan­ged is my awa­re­ness of how the sys­tem pushes peo­ple like me to be manual wri­ters. Publishers and others really want to give the mar­ket what it wants, and what it wants are Dum­mies books and fast easy change (Hey! It’s been a year… let’s elect a new sena­tor!). Even now, the sin­gle best way to get a lot of blog traf­fic is to post a list of Ten Ways to… and make sure you men­tion Ron Paul, Apple Com­pu­ter and the inhe­rent dif­fe­rence bet­ween men and women. Try it, it works.

So I’ve expe­rien­ced the feed­back you get when you draw a map, and it’s nice, but the real win is hel­ping peo­ple draw their own. To see the world as it is. That’s a lot more dif­fi­cult. Peo­ple need glas­ses, not a map.

8. I saw this in your last book, Tri­bes, and I see again it Linch­pin. Though I’m sure there are tons of peo­ple who would pre­fer it if they were, your books are not ins­truc­tion manuals. You’re not telling peo­ple what to “Do”. You’re telling peo­ple to “Decide”. A subtle dif­fe­rence, but it’s an impor­tant one. Please tell us more.

Oh, I don’t think it’s subtle at all. I think it’s a HUGE dif­fe­rence. We hate to decide. We avoid deci­ding. We hide from it.

Once someone deci­des, they almost always suc­ceed (unless they want to win an Olym­pic medal or some other ridi­cu­lous prize awar­ded to just a few). The deci­sion is the hard part, but we spend pre­cious little time on it.

9. We have a mutual friend in New York, Fred, who is a tre­men­dously suc­cess­ful ven­ture capi­ta­list. But as anyone who knows him well will tes­tify, his suc­cess has diddly-squat to do with love of money and all its trap­pings, and everything, EVERYTHING to do with the fact that, quite simply, he utterly loves what he does. He just ADORES waking up every mor­ning and clic­king his heels on his way to work. I grew up in a pretty stan­dard, middle class cor­po­rate family. Back in my parent’s day, “loving” your job was con­si­de­red almost a taboo; something inhe­rently detri­men­tal to long-term per­so­nal career suc­cess, and the suc­cess of the com­pany team. But there seems to be an underl­ying mes­sage in Linch­pin that THAT THIS HAS ALL CHANGED. That if you don’t love your job, not only will you be a mise­ra­ble wreck the rest of your life, but hey, you’re less likely to be suc­cess­ful in busi­ness, as well. Care to elaborate?

The ama­zing thing is that in every job, every one, there are peo­ple who hate it and peo­ple who love it. There are clock watchers on Sand Hill Road. There are peo­ple bus­sing tables at a cof­fee shop who race to work each day. The job is irre­le­vant, pretty much. It’s the decision.

Fred does great work as a VC because his moti­ves are trans­pa­rent, his judg­ment is exce­llent and he keeps his pro­mi­ses. All three are essen­tial for him to love his job, and he does. Since he’s not willing to trade that joy for a few bucks, he sticks to his prin­ci­ples. And, here’s the cool irony, the more he does that, the more money he makes!

10. Of all the books you’ve writ­ten (and I love them all), this seems to be your most cha­llen­ging. Your pre­vious mes­sa­ges– Everyone’s a Mar­ke­ter, Everyone’s a Story­te­ller, Everyone’s a Lea­der etc– though com­pe­lling enough, somehow seem far easier to digest com­pa­red the sim­ple mes­sage in Linch­pin: “Love what you do, or fail.” Why do you think that idea is STILL so dif­fi­cult for so many peo­ple? Do you expect this book to be as well recei­ved as your pre­vious ones? Does it matter?

If you had asked me four weeks ago, I would have been a happy pes­si­mist. Happy because I wrote pre­ci­sely the book I wan­ted to write, regard­less of the con­se­quen­ces. I was lite­rally ready for almost every one to hate it. And a pes­si­mist because I’m pushing peo­ple awfully hard with this one.

But you didn’t ask me four weeks ago, you asked me today. And today is a few weeks after 2000+ of my rea­ders made a dona­tion and got a review copy and WOW. They get it. It’s wor­king. It’s resonating.

My work is done here, as the saying goes. To unleash something like this on the world, to go out this far on a limb and have peo­ple sup­port you and embrace you and run with it… it’s the most ama­zing feeling.

Thanks, Hugh, for giving me something to write about and for sho­wing us all a way to live. We can’t do it without you.

[The best way to sup­port gaping­void is to sign up for the “Daily Car­toon” News­let­ter.]

July 16, 2009

home again

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[Me and Seth sig­ning the silksc­reen…]
Got back to West Texas last night after almost a week on the road. A quick visit to Sili­con Valley for the Techc­runch Party, then an equally brief visit to New York.
I was on the East Coast mostly to co-sign the Pur­ple Cow print with Seth Godin.
That was a great after­noon, visi­ting his office in Westches­ter County. He’s a seriously inte­res­ting guy. We tal­ked a lot about all sorts of things…
Other high­lights were the #NYCt­wee­tup- about 50 peo­ple came. Secondly, I got to meet my edi­ting team at Penguin/Portfolio for the first time. They seem very happy with how the book is doing, so it was all good.

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[Update: Galley­cat, the publishing blog, also cove­red the print sig­ning:]

Hugh Mac­Leod (right) became Internet-famous by dra­wing car­toons on the back of busi­ness cards and publishing them online at his Gaping Void blog. Along the way, he gai­ned some valua­ble insights into mar­ke­ting and crea­ti­vity which he also hap­pily sha­red with rea­ders; that was enough to attract the atten­tion of the Port­fo­lio imprint at Pen­guin Group, which recently published MacLeod’s first book, Ignore Every­body.
Now, one of MacLeod’s friends (and ins­pi­ra­tions) hap­pens to be Seth Godin — if you’ve been rea­ding Galley­Cat long enough, you know we’re right there with him on that — and back in April, Mac­Leod drew a ver­sion of the cover to Godin’s Pur­ple Cow (on a much big­ger sur­face than a busi­ness card). “To me the book, as a totem, as an icon, repre­sents a huge shift in thin­king that came along, almost unin­vi­ted, back in the early 2000’s,” Mac­Leod emai­led Godin shortly after. “The dra­wing repre­sents [to me] my own abi­lity to inter­na­lize it.” By the end of the month, he was taking orders for limited-edition prints which he flew into New York City ear­lier this week to sign along­side Godin. The pre-order price for the prints was $495, but if you want one now, it’ll set you back $1,100.

[Backs­tory: About Hugh. Twit­ter. News­let­ter. Book. Inter­view One. Inter­view Two. Limi­ted Edi­tion Prints. Pri­vate Com­mis­sions. Cube Gre­na­des.“EVIL PLANS”.]

June 7, 2009

purple cow pic

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[A pic­ture of me hol­ding up one of the Pur­ple Cow prints. They look UTTERLY AMAZING in real life…]

[etc: About Hugh. Inter­view. News­let­ter. Book. Limi­ted Edi­tion Prints. Pri­vate Com­mis­sions. Cube Gre­na­des. Hugh­train.]

April 30, 2009

a marketing 2.0 icon

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[The Pur­ple Cow print. 39“x28”]

A few days ago, with the bles­sing of Seth Godin, I announ­ced the Pur­ple Cow Print. Here are some more of my thoughts, in no par­ti­cu­lar order:

1. I wan­ted to create an icon for the world I currently live in. The internet-enabled, Mar­ke­ting 2.0 world. Seth’s 2003 book, “Pur­ple Cow” see­med to sum up that world for me best. Tur­ning into a print i.e. an ico­nic ver­sion of the world he spoke about, was a no-brainer. You walk into somebody’s office and see that print on their wall, you have no doubt wha­tsoe­ver which world­view he’s alig­ned to.
2. I lear­ned this while mar­ke­ting wine: What’s inte­res­ting is not the liquid in the bottle, or what vine­yard it came from, but the con­ver­sa­tions that hap­pen around it. Same with art. I wan­ted to make a print that HAD NO CHOICE but to start a con­ver­sa­tion. A con­ver­sa­tion about what? Not the work of art per se, but what the thing that the icon repre­sents– the ideas in the book.
3. It’s the big­gest print I have made so far: 39x28”. That’s BIG for a print. That’s a lot of pur­ple.
4. Though I used “Web 2.0″ tech to mar­ket it, in many ways the print was a sta­te­ment AGAINST what Web 2.0 seems to have been evol­ving into these last cou­ple of years… a place where the shiny new tools seem to mat­ter A LOT MORE to peo­ple than the objects peo­ple were buil­ding WITH the shiny new tools.
5. Though I’m really, really unbe­lie­vably happy with the num­ber of pre-orders we have got­ten so far, I believe the print will be A LOT MORE inte­res­ting to A LOT MORE peo­ple once they see it han­ging on other people’s walls. Once they see the mole­cu­les with their own eyes. Once THE REAL con­ver­sa­tions begin. The cen­tral the­sis to Seth’s book is “Be Remar­ka­ble”. I went all meta and used his book design as a star­ting point to create something remar­ka­ble myself.
6. Some­body asked me recently if the way I mar­ke­ted my prints [i.e. via Web 2.0] was part of the art­work itself? Well, I believe that all art is infor­med by its social dimen­sion, inc­lu­ding the com­mer­cial bit. The fact that you bought the print off a blog, rather than from a tra­di­tio­nal art gallery, does indeed inform the story behind it. But you can just as easily take that theory so far. In the end, it’s made of paper and hangs on a wall. Theory can be a dis­trac­tion. some­ti­mes.
7. One of my great car­too­nist heroes, Char­les Schultz, once said, “If I were bet­ter at dra­wing, I’d make pain­tings. If I were bet­ter at wri­ting, I’d write books. So ins­tead I draw car­toons”. That’s exactly how I feel about my own work. I don’t see my work han­ging in the Louvre any time soon. What I do see, howe­ver, and what gets far more inte­res­ting to me with time, is how peo­ple use my work fro their own ends, for hel­ping them find their own sense of pur­pose. Seth’s book, or this print, won’t change your life. ONLY YOU will change your life. It’s only the job of the artist or wri­ter to maybe give you a nudge in the right direc­tion.
8. I am insa­nely gra­te­ful to Seth Godin for allo­wing me to run with this idea. He rules. Thank you, Seth!
[Check out The Pur­ple Cow print over at gapingvoidgallery.com.]

 

April 28, 2009

the new gapingvoid print: the purple cow “totem”: pre-order $495

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[UPDATE: A pic­ture of me hol­ding up one of the Pur­ple Cow prints. They look UTTERLY AMAZING in real life…]

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[“Pur­ple Cow” Printer’s Proof, pho­to­graphed straight on. Dimen­sion: 39“x28”, Click on image to enlarge etc.]

[Update: Seth Godin blogs about the prints here.]

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[The ori­gi­nal design. Click on Image to Enlarge etc]
A cou­ple of weeks ago I pos­ted a new car­toon, basi­cally a re-working of the front cover of my friend and men­tor, Seth Godin’s semi­nal 2003 mar­ke­ting book, “Pur­ple Cow”. Like I told Seth in an e-mail:

It has occu­rred me many times recently, that one rea­son MANY, MANY peo­ple in the world are currently suf­fe­ring during this current recession/crisis/whatever, is simply because they didn’t follow the advice in Pur­ple Cow.
That’s a bit sim­plis­tic, I know, but it still has a ring of truth too it.
ALL your books are great, but Jeeze, Pur­ple Cow is the one that really got under my skin, which is really what ins­pi­red the big dra­wing I did. To me the book, as a totem, as an icon, repre­sents a huge shift in thin­king that came along, almost unin­vi­ted, back in the early 2000’s. The dra­wing repre­sents [to me] my own abi­lity to inter­na­lize it.
You and I both somehow mana­ged to find a way to currently live in this Pur­ple Cow/Hughtrain world now, that we wrote about 5+ years ago. But now I see that same world sud­denly arri­ving for millions of peo­ple… and it’s cold & scary for a great many of them.
Which is why I now think peo­ple now need to read Pur­ple Cow more than ever…

I read Seth’s book right about the same time I really star­ted to “get” this whole blog­ging and Web 2.0 thing. Pur­ple Cow was almost ico­nic to me.
Which is why it was easy for me to envi­sage it as an icon.
So with Seth’s bles­sing, I tur­ned this icon into lite­rally ANOTHER icon– a very large, pur­ple, ico­nic, fine art print. A “Totem”, as it were. Like Seth said on his blog, when he first announ­ced the print ear­lier today:

Totem poles have been around for a long time, because they work. We need a place to tell our sto­ries, and a remin­der of what to talk about.

On a pro­fes­sio­nal level, the stuff Seth talks about in Pur­ple Cow is still very rele­vant. Be remar­ka­ble, Ever­yone is a mar­ke­ter etc.- is what to me, Web 2.0 was all about. It WASN’T about yak­king on end­lessly about the latest shiny object or the latest crazy web-celeb stunt. It was about get­ting inte­res­ting ideas, pro­ducts and ser­vi­ces out to mar­ket a lot more cheaply, quickly and easily than it ever was before before. THAT’S WHAT EXCITED ME.
And that’s what this “Totem” is ALSO all about.
The print will be co-signed by both me and Seth. A limi­ted edi­tion of 380.
You can a pre-order one below for $495.00 below by making $150 Pay­Pal depo­sit. This offer is open only to the first 100 peo­ple who res­pond. Once they’re in pro­duc­tion, you can purchase one at the retail price of $1,100.00 over at The gaping­void Gallery, my new e-commerce web­site that launched offi­cially today.
Seth and I are plan­ning on having some sort of “Sig­ning Party” in mid-June up in New York City, to sign the prints live. If you’re in town, I hope you can make it.
Thanks, Seth, this is going to be insa­nely great!
[The Small Print:]
1. The pre-order price is $495.00 for the first one hun­dred peo­ple who order. Once the prints have been co-signed by both me and Seth, the price reverts back to retail i.e. $1,100.00
2. It will be a limi­ted edi­tion of 380 seri­graphs, plus artist’s proofs.
All prints will be co-signed and dated by both me and Seth.
3. The prints will be ship­ped out circa July 1st, 2009, soon after the NY print party.





[Click on Pay­Pal $150 Depo­sit]
4. To secure your pre-order, please use the Pay­Pal but­ton above to make a $150 depo­sit. The Pay­Pal form will ask you for all your details [inc­lu­ding your pre­fe­rred ship­ping address], which of course we’ll have for our records. Why are we asking for a depo­sit? To weed out the spam­mers, fla­kes and trolls out there [This is the Inter­net, after all], lea­ving only com­mit­ted buyers in the mix. No other rea­son.
5. When asked for your details, please inc­lude your real name, not just your busi­ness name. The ship­per won’t deli­ver it other­wise.
6. We’ll email you a Pay­Pal form for the outs­tan­ding invoice once the art­work is prin­ted, pac­ked and ready for ship­ping.
7. We’ll be prin­ting these to the same high stan­dards as always i.e. top-of-the-line inks and paper, approx 39″ x 28″ in dimen­sion. Please note this print is quite lar­ger than the ear­lier edi­tions, so make sure you free up plenty of wall space!
8. Ship­ping & hand­ling [approx $45 USA, $65 abroad] is not inc­lu­ded in the price. The buyer is also res­pon­si­ble for any Cus­toms & Excise outside the USA. We ship them rolled, pro­tec­ted in tis­sue paper, in extra sturdy, 5-inch mai­ling tubes. If you insist on having it ship­ped flat, we can cer­tainly do that for you, but it costs extra and the risk of ship­ping damage is far higher.
9. If you have any ques­tions, please feel free to drop me an email at gapingvoidprints@gmail.com, and either Laura or me will hap­pily ans­wer them.
10. Thanks, as always, for your love and support!

April 1, 2009

the purple cow cartoon

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[Click on Image to Enlarge etc]
This dra­wing was ins­pi­red, of course, by my friend, Seth Godin’s semi­nal book, “Pur­ple Cow”..
I always loved both the words and the design of the book. This is my tri­bute to it.
The book came out in 2003. Since then it’s chan­ged a lot of lives for the bet­ter, inc­lu­ding mine. Since then its DNA has buried itself deep inside Mar­ke­ting Theory everywhere. Long may it con­ti­nue to do so…

October 8, 2008

“tribes”: ten questions for seth godin

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10 Ques­tions For Seth Godin
My friend and men­tor, Seth Godin has a new book out, “Tri­bes”. As has become a regu­lar gaping­void tra­di­tion, to cele­brate the launch I e-mailed Seth 10 ques­tions, which he kindly ans­we­red below. Rock on.

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1. For the bene­fit of gaping­void rea­ders not yet fami­liar with your work [all 14 of them], let’s get the main sch­piel over and done with: From your pers­pec­tive, what is “Tri­bes” about?
It explains why top-down, buzz-driven media is the past, not the future.
The world has always been orga­ni­zed into tri­bes, groups of peo­ple who want to (need to) con­nect with each other, with a lea­der and with a move­ment. The pro­ducts, ser­vi­ces and ideas that are gai­ning currency fas­ter than ever are ones that are built on a tribe.
Barack Obama has one, John McCain tried to co-opt one. Arianna Huf­fing­ton has built the most popu­lar blog in the world around one. Har­ley David­son and Apple are tita­nic brands for the very same rea­son. They sell a chance to join a group that mat­ters.
The punch­line is that the only way to lead a tribe is to lead it. And that means that mar­ke­ting is now about lea­dership, about cha­llen­ging the sta­tus quo and about con­nec­ting peo­ple who can actually make a dif­fe­rence. If you can’t do that, don’t launch your site, your pro­duct, your non-profit or your career.
I’d argue that you unders­tand how to tap into this need, Hugh. Lots of peo­ple don’t like your work – screw them, we don’t like them any­way. The peo­ple who do like, who find that it reso­na­tes… it’s likely that we’ll like each other. You lead us to a place we want to go.
2. Your semi­nal bes­tse­ller from a few years ago, “Pur­ple Cow”, made the asser­tion that “Ever­yone is a Mar­ke­ter”. Though this would now be con­si­de­red pretty stan­dard doc­trine for mar­ke­ting geeks Everywhere, at the time I remem­ber it see­ming a pretty radi­cal, new, cha­llen­ging thought. In Tri­bes, it seems to me you’ve upped the ante by asser­ting that “Ever­yone is a Lea­der”. Care to ela­bo­rate?
Sure. The idea that ever­yone is a mar­ke­ter is still hard for a sur­pri­singly large num­ber of orga­ni­za­tions. Non pro­fits (most of them) don’t see the world that way. Neither do tra­di­tio­nal fac­to­ries or many other busi­nes­ses. But it’s so clearly true, I don’t even have to out­line here how the pro­duct is the mar­ke­ting, how the ser­vice is the mar­ke­ting, how every human being who touches something is doing mar­ke­ting.
Well, if we go a giant step for­ward and rea­lize that it is for and about the tribe, that tri­bes – con­nec­ted, moti­va­ted groups of peo­ple – are the engi­nes of growth, then it seems clear to me that what mar­ke­ting means today is lea­dership. If you’re boring or staid, no one will follow you. Why would they?
3. Anyone who knows you would con­si­der you a lea­der, in your own uni­que way. And the same could be said for a lot of the peo­ple you per­so­nally hang out with. But it seems to me that this book was not writ­ten for those type of folk, but for peo­ple who have yet to really con­si­der them­sel­ves as lea­dership mate­rial. It seems to me that the main thrust of the book is about trying to get them to make the leap from “Follo­wer” to “Lea­der”. Is there any truth in that?
Ever­yone isn’t going to be a lea­der. But ever­yone isn’t going to be suc­cess­ful, either.
Suc­cess is now the domain of peo­ple who lead. That doesn’t mean they’re in charge, it doesn’t mean they are the CEO, it merely means that for a group, even a small group, they show the way, they spread ideas, they make change. Those peo­ple are the only suc­cess­ful peo­ple we’ve got.
So the cha­llenge is: your choice.
4. As you well know, I’m fas­ci­na­ted with mar­ke­ting, both for myself and for my clients. Loo­king over my work from the last cou­ple of years, I inc­rea­singly see mar­ke­ting [by that I mean, GOOD mar­ke­ting] as a func­tion of LANGUAGE and NARRATIVE. In other words, the art of mar­ke­ting is figu­ring out a way to talk to peo­ple in the mar­ket in a man­ner they SIMPLY HAVE NOT been tal­ked to before. And then when I’m rea­ding your book, I keep thin­king that, SO MUCH of being a lea­der is simply pro­vi­ding peo­ple with a good narra­tive to explain their actions. In other words, it’s far easier to lead if [A] You’ve got a great story that’s easy for you to share and [B], more impor­tantly, you have a good story that is EASY for other peo­ple to share.
So much tra­di­tio­nal mar­ke­ting is built around the idea of “Merit” i.e. good qua­lity, good pri­ces etc. But the older I get, I keep asking myself, “What’s the story here? What’s the REAL story that peo­ple are GENUINELY going to want to tell other peo­ple?” Do you see Story­te­lling as a form of Lea­dership? How about vice versa?

In All Mar­ke­ters Are Liars, my point was that peo­ple buy sto­ries, not stuff, and it’s sto­ries that spread, not stuff. An iPod made by Gar­min wouldn’t be an iPod, would it? It’s the story and the affect and the whole aura that makes it worth $200.
I think you’ve hit the issue on the head. Lea­ders tell sto­ries. Gandhi or King or Che or yes, Rush Lim­baugh. They tell sto­ries. The sto­ries mat­ter and the words mat­ter. Of course OF COURSE the pro­duct has to live up to the story, the ser­vice has to be there, the story has to be true. But no story, not idea, no mar­ke­ting.
5. We all have dif­fe­rent things that moti­vate us, that gets us out of bed in the mor­ning. Some peo­ple want money, some peo­ple want power, some peo­ple want fame and applause. You seem very dri­ven “To Affect Change”, both on an indi­vi­dual level, and collec­ti­vely within com­pa­nies. Where does that drive come from? Were you born with it, or has it just grown with you over the years? Is it something that is still cons­tantly evol­ving? If so, how?
It used to be a curse, but now I’m get­ting used to it.
I’m pretty impa­tient with things that are as they are ins­tead of as they could be. I’m impa­tient with peo­ple who grum­ble and settle and then get old and die. I’m ener­gi­zed by peo­ple who see things dif­fe­rently and make chan­ges hap­pen. We’re all so lucky, what a sin to waste it.
6. When I finished rea­ding “Tri­bes” I was both stun­ned and deligh­ted in equal mea­sure to see my name cited in the Ack­now­led­ge­ments sec­tion as an influence in the crea­tion of the book [Thanks!]:

“Years ago, Hugh Mac­Leod, the world’s most popu­lar ins­pi­ra­tio­nal busi­ness car­too­nist (who knew you could do that for a living?), drew a car­toon (his most popu­lar one ever) with the cap­tion, ‘The mar­ket for something to believe in is infi­nite’- as soon as I read it, I knew I wan­ted to write a book about that idea.”

Well, I cer­tainly have some ideas about what that car­toon means to me, though I’d be curious to hear your indi­vi­dual take on it. What it says to you, per­so­nally. Thoughts?
That was the second title I had in mind for the book. And I was going to inc­lude the image itself, but then it sho­wed up all over the web and so…
The point imho is this: You can’t drink any more bott­led water than you already do. Or buy more wine. Or more tea. You can’t wear more than one pair of shoes at a time. You can’t get two mas­sa­ges at once…
So, what grows? What do mar­ke­ters sell that sca­les?
I’ll tell you what: Belief. Belon­ging. Mat­te­ring. Making a dif­fe­rence. Tri­bes. We have an unli­mi­ted need for this.
7. Your books and blog posts seem to have one thing in com­mon, they seem to be get­ting shor­ter and shor­ter with every pas­sing year. I have no pro­blem with that; I think peo­ple genui­nely pre­fer short reads, over long ones. For peo­ple aspi­ring to publish their own books one day, what advice would you give them re. deci­ding on a book’s length?
Try to write a book or a blog post that can’t pos­sibly be any shor­ter than it is.
8. I think aspi­ring wri­ters have a lot of roman­tic illu­sions about “The life of an author”, which have little to do with the actual hard-nose rea­lity of the publishing busi­ness. What do you think are the har­dest les­sons for a first-time author to learn?
Books are sou­ve­nirs that hold ideas. Ideas are free. If no one knows about your idea, you fail. If your idea doesn’t spread, you fail. If your idea spreads but no one wants to own the sou­ve­nir edi­tion, you fail.
Book publishers don’t make authors suc­cess­ful (cla­ri­fi­ca­tion: 175,000 new authors a year, 300 become suc­cess­ful because of publishers). Authors make them­sel­ves suc­cess­ful by ear­ning the pri­vi­lege of having a plat­form, by crea­ting ideas that spread, and yes, by buil­ding a tribe. (Harry Pot­ter anyone?)
9. You’re a busy guy. Besi­des wri­ting books, you have paid spea­king gigs, your blog to keep up, and your various start-ups and busi­nes­ses to manage. When do you find time to write the actual books? Do you have a regu­lar set time for wor­king on it [first thing in the mor­ning, say], or do you just somehow find the time whe­ne­ver?
I don’t set out to write books. I don’t make time for them. They just force them­sel­ves on me. If I resist, the idea makes me mise­ra­ble until I write it down.
I can go three or six months or lon­ger with nothing, and then an entire book just sort of appears. If I have to grind it out, I’m not going to write it. That’s not true for ever­yone, but that’s what works for me.
10. You’ve been publishing your books for about a decade now. Obviously, in that time period there’s been a lot of chan­ges in the world. But for the sake of sim­pli­city, let’s narrow the field down a bit, to the “Pur­ple Cow”, new-marketing world you’ve been hap­pily resi­ding in. What’s the big­gest change you’ve seen in this brave new world, since Pur­ple Cow and Idea­Vi­rus first hit the books­to­res?
There’s no doubt that the big­gest change is that most smart peo­ple now rea­lize that the world has chan­ged.
When I star­ted, I was wor­king in a sta­tus quo, sta­tic world, where the future was expec­ted to be just like the past, but a little slee­ker.
Now, chaos is the new nor­mal. That makes it easier to sell an idea but a lot har­der to sound like a crackpot.

January 22, 2008

meatball sundae [part two]

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Recently I did an inter­view of Seth Godin about his new book, “Meat­ball Sun­dae”. As Seth desc­ri­bed it:

Meat­balls are com­mo­dity pro­ducts, built in a fac­tory, adver­ti­sed all over. Stuff we need. All the same. Ave­rage pro­ducts for ave­rage peo­ple. Unre­mar­ka­ble, but impor­tant. The back­bone of our world so far.
The sun­dae is the new mar­ke­ting. Blogs and Face­book and goo­gle and crowd­sour­cing and all the stuff that we get exci­ted about. It works great if you’ve got a social object or a pur­ple cow. But put the sun­dae on a meat­ball and…

There’s a pas­sage in the book that really got me thin­king, all to do with ice cream:

Willie Wonka isn’t dead, but he’s bald
In the heart of the newly hip Union Square neigh­borhood in New York City is a brand-new land­mark: Max Bren­ner [Cho­co­late by the Bald Man]. Max (I’m told that’s not his real name) pur­por­tedly runs a chain of inc­re­dibly expen­sive cho­co­late cafés based in Aus­tra­lia. He’s got almost a dozen shops there, with other out­lets in Israel, Sin­ga­pore, and the Phi­lip­pi­nes. The chain is pro­fi­ta­ble and gro­wing fast.
This is the place to come if you want to order the Warm Cho­co­late Soup, which comes with crunch cho­co­late waf­fle balls, straw­be­rries, and marsh­ma­llows and costs ten dollars. Or, for the ambi­tious, The Cho­co­late Mess, which is a warm cho­co­late cake eaten with spa­tu­las straight from the pan, with a moun­tain of whip­ped cream, ice cream scoops, cho­co­late chunks, tof­fee cream, warm cho­co­late sauce, and pos­sibly, tof­fee bana­nas. It’s $12.75 for one per­son or $37 for four.
Max’s is pac­ked, with lines of up to thirty minu­tes for a table. And most tables are filled with adults, not kids.
Just down the street from a Max’s, you’ll find the much more rea­so­nably pri­ced Sun­daes and Cones ice cream shop, which is pretty much empty.
Why?
If I want something ordi­nary, then it bet­ter be cheap. I can get cheap and ordi­nary by the gallon at Costco. On the other hand, today’s spoi­led con­su­mer is willing to pay almost anything for the exc­lu­sive, the note­worthy, and the indul­gent.
Sun­daes and Cones isn’t cheap and it isn’t expen­sive. The ice cream is deli­cious, but not revo­lu­tio­nary. They sell a good ice cream cone at a fair price. And that’s no lon­ger enough.

A cou­ple of days ago I wrote Seth the follo­wing e-mail:

Sud­denly the thought occurs to me, that perhaps there’d be fewer ‘Meat­ball Sun­daes’ out there if the Web 2.0-consultant-guru types spent less time trying to sell luc­ra­tive, hot-fudge-and-whipped-cream con­sul­tancy gigs to the meat­ball fac­to­ries.
[Ice Cream Metaphor:] The thing that made Tho­mas and English Cut work so well was, well, he’s not selling meat­balls. He’s not even selling Bas­kin Rob­bins. Heck, he’s selling something that makes even Ben & Jerries look kinda down­mar­ket. And the hot fudge I bring to the table ain’t too shabby, either. On a good day, at least ;-)
Your pas­sage in the book about the two ice cream shops in Union Square was totally correct. The trou­ble is, too many peo­ple are loc­ked into the mass-market, neither-cheap-nor-remarkable brac­ket, so they’re not ready to lis­ten to you pro­perly yet.
I love your ideas, you know that, but I’m gues­sing it may take twenty, thirty, even fifty years for “Society” to fully absorb the brunt of your mes­sage. Luc­kily you have loads of smart, book-buying peo­ple out there who do get it…
We live in inte­res­ting times.

Seth wrote back to me the following:

THAT is the entire point of the book.
Phew! Someone got it!

Twenty years? Fifty years? Which is why Seth says what he’s tal­king about is not evo­lu­tio­nary, but revo­lu­tio­nary. Make of it what you will…

January 4, 2008

meatball sundae: ten questions for seth godin

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I’ve just got done finishing my friend, Seth Godin’s new book, “Meat­ball Sun­dae”, which his publishers kindly sent me a com­pli­men­tary copy. I loved it. It was just great. Seriously.
As is our usual cus­tom, I sent him ten ques­tions [shown in ita­lics], which he ans­we­red. Rock on.
1. For the bene­fit of gaping­void rea­ders: What’s a Meat­ball Sun­dae?
Meat­balls are com­mo­dity pro­ducts, built in a fac­tory, adver­ti­sed all over. Stuff we need. All the same. Ave­rage pro­ducts for ave­rage peo­ple. Unre­mar­ka­ble, but impor­tant. The back­bone of our world so far.
The sun­dae is the new mar­ke­ting. Blogs and Face­book and goo­gle and crowd­sour­cing and all the stuff that we get exci­ted about. It works great if you’ve got a social object or a pur­ple cow. But put the sun­dae on a meat­ball and…
But the book is not so much a nega­tive rant about the com­bi­na­tion that DOESN’T work as much as it is a rea­li­za­tion that we are in the midst of a revo­lu­tion, the new indus­trial revo­lu­tion, one that chan­ges the two basic rules of busi­ness of the 1900s: Fac­to­ries and adver­ti­sing. Now, neither one mat­ters so much. That’s the big­gest change any of us has ever seen. What you going to do about it?
2. I may be wrong, but this book kinda reminds me of another book of yours, “Free Prize Inside”, in that a big part of its sch­tick seems tar­ge­ted to peo­ple already wor­king in [large] orga­ni­za­tions. Am I the only one who’s spot­ted that?
Here’s my cha­llenge: I want to change things. Some­ti­mes, the best way to do that is to reach out to com­mit­ted indi­vi­duals and give them some ideas to run with. On the other hand, big chan­ges, sea chan­ges… those hap­pen in lar­ger orga­ni­za­tions with leve­rage. So, my books have sort of struck a balance, some­ti­mes empha­si­zing one more than the other. In this case, it’s clear that the dige­rati ‘get’ what’s going on with the new mar­ke­ting. But we’re frus­tra­ted. I wrote this book to help us out. The phrase, “meat­ball sun­dae” is desig­ned as a rall­ying cry, something to sneer at in a big mee­ting.
The book, in other words, is a tool.
3. There is a myth that all a wri­ter has to do is sit at his key­board, crank out some chap­ters, send them over to his publishers, maybe do an edit or two, and then wait for the checks to arrive. But as we’ve tal­ked about before, there’s so much more to being a book author than just the book. Would you care to ela­bo­rate?
I think it’s pos­si­ble, and for some peo­ple, even desi­ra­ble to write a book the way you said. That might be a nice break! I view the book as the sou­ve­nir, the appro­pria­tely pri­ced arti­fact of the idea. But it repre­sents just a piece of fruit on the whole tree. The blog­ging and spea­king and most of all, the end­less con­ver­sa­tions are the real work, the real craft and the part that I love to do. Even if books didn’t exist, I’d still do the rest of it.
4. As “Brand Seth” keeps on gro­wing, how do find dea­ling with the “public” side of things? “Seth as Social Object”? Is it get­ting har­der?
Face­book is pretty much the only hassle right now. I joi­ned to check it out, but I don’t use it, and I end up disap­poin­ting a lot of peo­ple I don’t ‘friend’. I should just turn it off, I guess. (Once you friend someone, I figure, you really owe them quite a bit of inte­rac­tion). Other than that, the cha­llenge for all of us (not just me) is to make appro­priate pro­mi­ses. Per­mis­sion mar­ke­ting goes both ways. If you hold your­self out there, at some level you’re giving peo­ple per­mis­sion to con­tact you, to ask for things, to con­verse. I try to have bright lines (no con­sul­ting, no boards, no inves­ting) so I don’t mis­lead peo­ple.
The thing is, I really enjoy the inte­rac­tions. I just worry about over­pro­mi­sing and unde­li­ve­ring.
5. The fact that blog­ging chan­ged your book wri­ting style over time is well docu­men­ted. Has anything come down the pike recently that’s affec­ted your blog­ging style?
I have to be care­ful that I don’t watch the track­backs and stum­bles too clo­sely. If I did, I’d write nothing but short posts about blog­ging!
6. A lot of your books seem to be con­ti­nua­tions of con­ver­sa­tions you star­ted with your semi­nal book, “Pur­ple Cow”. Meat­ball Sun­dae I’d say would qua­lify, as would “Free Prize Inside” and “All Mar­ke­ters Are Liars”. But then your last book, “The Dip”, was about something rela­ti­vely unre­la­ted. Do you find your­self, as an author, often fee­ling pulled in two dif­fe­rent direc­tions?
I worry about Neal Stephen­son and I worry about Robert Par­ker.
Snowc­rash and Dia­mond Age were bri­lliant books, semi­nal stuff that actually chan­ged the world. That gave Neal the power to pretty much write what he wan­ted, but what he wants to write, it turns out I don’t want to read. I think he lost a great oppor­tu­nity and I feel the loss.
Robert Par­ker hit it big with Spen­ser novels, but every one is so simi­lar, I can’t remem­ber which ones I’ve read and which ones I haven’t.
I don’t want to be in either camp. So, I write what’s impor­tant to me, I write what I think will reach an audience and I write what I think will cause change. I honestly don’t worry a bit about sales. The selling of the book is just a tool to spread the idea to peo­ple who like buying a book.
7. With your book wri­ting, your spea­king gigs, Squid­doo and the myriad of cool free stuff you like to put other there on the inter­net, you’re a very busy guy. Because you’ve got so much going on, do you ever find that some­ti­mes you don’t have enough time to fully inves­ti­gate all the cool stuff you like to write about? Seems to me an author, if he wants to be suc­cess­ful, has really got to learn how to multi-task. Dis­cuss.
Actually, I’m a multi-tasker who dis­co­ve­red that he could get away with it by being an author!
The web is like crack for someone with ADD, I’ll tell you that.
Jim Collins is the guy to go to if you went serious research and depth. I’m the guy who noti­ces things.
8. A com­mon com­plaint I hear is, most busi­ness books say everything they need to say within the first two chap­ters, with the rest being filler. You seem to like figh­ting this trend tooth and nail. Has it been an easy fight?
It’s a lot easier now, I’ll tell you! I won’t take full cre­dit for the great busi­ness book diet, but for anyone who ever slog­ged through Michael Por­ter, I think you owe me one.
The last ves­tige of this is some of the second-tier book publishers who insist on books being long, orga­ni­zed, boring, vet­ted by peer revie­wers and tire­some. They won’t last so long, I think.
9. With the advent of cer­tain Web 2.0 media coming along in 2007– Face­book, etc, sud­denly the “Blog­ging is Dead” meme keeps pop­ping up all over the place. I think they’re kind of mis­sing the point. You?
Who the hell knows what ‘blog­ging’ means? Peo­ple say, “that’s not a blog because” it doesn’t have com­ments or because it has three authors or because it’s got video or who knows what… What’s a book? a blog? a speech? Who knows?
I think it’s enti­rely pos­si­ble that the ego-driven, comment-driven water-cooler blog is being repla­ced by Face­book and Twit­ter. I don’t think, not for one second, that the inhe­rently clo­sed com­mu­ni­ties of social net­works are a repla­ce­ment for the idea-driven blog desig­ned to be read by sur­fers, stran­gers and the mas­ses.
10. Besi­des the fact that you pretty much OWN the word, “Remar­ka­ble”, I think if there’s one big idea you’ve got­ten across to me, it would have be the fact that yes, when you think about it, Mar­ke­ting is one of the most power­ful things we human beings have ever inven­ted, and yes indeed, it can be a force for good. Is perhaps one of the rea­sons the web attracts you is, it’s a place that vali­da­tes this idea more quickly than other parts of the busi­ness world?
If I had real talent, I’d pro­bably be a com­pu­ter pro­gram­mer (what I stu­died, but fai­led to unders­tand, in college). Pro­gram­mers need com­pu­ters and com­pi­lers because without them, they can’t see if the pro­gram works. The web is a giant com­pi­ler for mar­ke­ters. You can expe­ri­ment here for less money, in less time, than anywhere else. If Al Gore hadn’t inven­ted it, I’d be seriously bum­med out.
[Seth’s Amazon.com page, for all his books can be found here.]

 

May 16, 2007

only talented people

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[One of the car­toons I did for Seth Godin’s new book, “The Dip”.]
Zaka­mundo left the follo­wing com­ment here:

Hugh, you say “there are some seriously smart, good peo­ple wor­king [at Mic­ro­soft] who yes, can still change the world for the bet­ter”.
You may well be right. But the ques­tion that the recent court action poses, and the ques­tion that the com­ments on this thread sug­gests, and the ques­tion that even you appear defen­sive on, is this:
Can these peo­ple change Mic­ro­soft for the bet­ter?
Now it might be that Mic­ro­soft is great, and peo­ple don’t rea­lise it — then ‘all’ MS needs is a good and con­sis­tent mar­ke­ting exer­cise. But it is a big cor­po­ra­tion, and its inten­ded audience (um, almost ever­yone?) will have per­cep­tions with sig­ni­fi­cant iner­tia. And thats assu­ming MSFT can stay on-message all the time — can they aspire to match the impact and values of Apple’s mar­ke­ting for ins­tance?
Or it might be that Mic­ro­soft as a cor­po­ra­tion is pos­ses­sed by a cor­po­rate cul­ture that gene­ra­tes exter­nal beha­vior that is jea­lous of others, patro­ni­sing to its clients and bull­ying to those sma­ller. In which case the exter­nal audience’s per­cep­tions are roo­ted in rea­lity, and the Blue Mons­ter crowd have a pro­blem on their hands.
I spent 15 years wor­king in invest­ment ban­king (deri­va­ti­ves trading) — full of hugely inte­lli­gent, focus­sed peo­ple. Some were great, and really did want to effect posi­tive change from within. What I found fas­ci­na­ting, and somewhat depres­sing, was the lon­ge­vity and all-pervasiveness of the cor­po­rate cul­ture — dif­fe­rent at each of the 3 ins­ti­tu­tions I wor­ked for, but per­sis­tent at each one.
One exam­ple I can give : I too tried to change orga­ni­sa­tions from within, and was a major spon­sor of the ‘new’ com­mu­ni­ca­tion tools of wikis, chat and blogs at the most recent bank that emplo­yed me. Huge amounts of my mana­ge­ment time and effort went into this, and yet each time I took my foot off the gas, the use of these tools would eva­po­rate. There was a rather obvious lack of overt senior mana­ge­ment sup­port for the use and dis­tri­bu­tion of these tools, and that com­pany is still stuck in the email age.
The way cor­po­rate life works is that change needs to come from the top down, as well as the bot­tom up. Feve­rish acti­vity in the middle is at risk of being was­ted. I think it is a plea­sant diver­sion to dream of a bet­ter, fai­rer worlds, with cor­po­rate char­ters drawn up as a res­ponse to Clue­train mani­fes­toes, but my expe­rience and obser­va­tion is that it’s just not how it works. Am more than happy to be pro­ved or per­sua­ded other­wise.
Sorry for the rant,
Z

Here’s my reply:

No worries about the rant. That’s what the blo­gosphere is for ;-)
I disa­gree with you, though, at least par­tially. I think small chan­ges can lead to big chan­ges. Though exactly how is not always imme­dia­tely obvious from the onset [And we have thou­sands of years of mytho­logy– everything from Homer, to Jesus, to King Arthur, to Star Wars– telling us the exact same thing].
What I like about the Blue Mons­ter [and what I’ve liked from the very begin­ning] is that nobody owns the con­ver­sa­tion– Not me, not MSFT, not the anti-MSFT crowd, not the media. It has a life of its own– which is what keeps it inte­res­ting…

[This entry has been added to the Blue Mons­ter series.]

 

May 14, 2007

kings and pawns

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[One of the car­toons I did for Seth Godin’s new book, “The Dip”. Read Guy Kawasaki’s exce­llent inter­view of Seth for more details etc.]

April 12, 2007

the dip

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Con­grats to my friend, Seth Godin on the release of his new book, “The Dip”. Also, thanks to his publishers, Port­fo­lio for sen­ding me com­pli­men­tary copies of the book and the audio CD.
Hmmm.… the car­toons in it look somewhat familiar.

March 20, 2007

the soy luck club

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When I was in New York recently I paid my first visit to the Soy Luck Club, which I was tur­ned on to by my favo­rite pas­sage in my favo­rite Seth Godin book, “All Mar­ke­ters Are Liars”:

The Authen­ti­city of the Soy Luck Club
My num­ber one han­gout in New York is a hard-to-find little cof­fee shop run by Vivian Cheng. The Soy Luck Club has fast, free inter­net access, orga­nic oat­meal coo­kies, soy sha­kes and really good tea. They’ve got com­for­ta­ble chairs, a great staff and just the right sort of atmosphere.
Most peo­ple on the street walk right on by and don’t even notice the Club. Others, though, pause, take a quick look at the menu and the layout and peo­ple inside and then walk in as though they own the place. They’ve figu­red out — almost ins­tantly — that this is their sort of place. The frame of Vivian’s story matches their world­view and they’re sold before they even order anything.
How does she do it? I know Vivian well enough to tell you that it’s not an inten­tio­nal gam­bit on her part. The lus­cious pres­sed whole wheat bagels with banana and soy but­ter aren’t on the menu because she’s trying to trick someone into thin­king the place is healthy and funky. It’s there because Vivian likes it and is proud of it.
For­tu­na­tely for Vivian she doesn’t live in India­na­po­lis. In India­na­po­lis, she wouldn’t be able to run a thri­ving busi­ness that so beau­ti­fully matches her sen­si­bi­li­ties. But in this neigh­borhood of New York, it’s per­fect.
The Soy Luck Club is authen­tic in every way because it reflects who Vivian is and what sort of place she’d like to hang out in. So, how does she grow?
She could try to grow by per­sua­ding peo­ple who don’t care about ambience and healthy foods and fluffy couches that this place is bet­ter than Star­bucks. She could grow by per­sua­ding peo­ple to eat more soy so they don’t have a heart attack. Neither approach stands a chance of wor­king. Peo­ple don’t want to change their minds.
Ins­tead, Vivian is gro­wing by reaching out to com­mu­ni­ties that will choose to pay atten­tion, to indi­vi­duals who have a world­view that will embrace the story she’s trying to tell. A block away, the Equi­nox health club gives out dis­count cards to the Soy Luck Club. The assump­tion (a correct one) is that peo­ple notice a dis­count card if it’s given to them by someone they trust. Even bet­ter, peo­ple who pay good money to work out in the middle of the win­ter are sig­ni­fi­cantly more likely to want to believe in a story of healthy nutri­tion right around the cor­ner. So it grows.
Of course, Vivian will really have a home run once her loyal cus­to­mers start telling sto­ries to their friends — friends who might not share the world­view but are eager to do something that others are doing, eager to hang out at a place belo­ved by their best friends. That’s how Star­bucks suc­cee­ded and how the Soy Luck Club will as well.

As a mar­ke­ter, I think there’s more use­ful stuff in that one pas­sage than there is in most entire mar­ke­ting books out there. So for the bene­fit of my rea­ders, I’m re-publishing it. Thanks to Seth for kindly giving me per­mis­sion.
P.S. Yes, the bagels do rock.