Archive for the ‘The Global Microbrand’ Category

January 27, 2010

global microbrand case study: the lights jerky company

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I’m happy to report that The Lights Jerky Com­pany, based in my home­town of Alpine, Texas, has finally got­ten their new web­site up.

What can I say? It’s the best store-bought jerky I’ve ever had. Locally, it’s really popular. Glenn Short, the owner, sells it in all the bars, con­ve­nience sto­res and super­mar­kets in the Far West Texas area.  He’s a great guy and he really puts his heart and soul into it. And peo­ple can tell…

Glenn and I meet up about once a week or so for beers…

All you jerkyheads can order it here in one, three and five pound boxes.

Seriously, Guys, this stuff is the bomb. A glo­bal mic­ro­brand in the making? I hope so.

[Disc­lo­sure:] The new web­site was desig­ned by Outhink, the same folk who rede­sig­ned gapingvoid.com a few months ago.  I recom­men­ded them to Glenn etc.

September 16, 2009

what’s your coping mechanism?

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lums0909Lum’s Bar­be­cue, Junc­tion, Texas. This is where I nor­mally stop for lunch when I drive bet­ween Alpine and Aus­tin. Just over halfway.

That smoker’s been there over 3o years, they tell me. And the guy who smo­kes the meat has been there even longer.

One more rea­son to love living out here.

Peo­ple were quite sur­pri­sed when I moved out to Alpine, nearly two years ago. They had got­ten used to me being from New York or London.

But I had always ima­gi­ned ending up somewhere like here even­tually. It was just a case of wai­ting for both the Inter­net and the ol’ art career to reach a cer­tain cri­ti­cal mass. When that day finally arri­ved, the move hap­pe­ned rather quickly.

And it could not have hap­pe­ned at a bet­ter time. In the last few months busi­ness has got­ten a lot more hec­tic. For rea­sons still unc­lear to me, the pri­vate com­mis­sions just star­ted coming in fas­ter and fas­ter. Why now, I won­der? I don’t think I cold have coped with it nearly as well, living in a big city.

As I’m fond of saying, Suc­cess is more com­plex than Fai­lure. This quiet, pared-down, ungla­mo­rous, low-maintenance West Texas life in the high desert seems to be my way of dea­ling with it.

What’s your coping mechanism?

[Backs­tory: About Hugh. E-mail Hugh. Twit­ter. News­let­ter. Book. Inter­view One. Inter­view Two. EVIL PLANS. Limi­ted Edi­tion Prints. Pri­vate Com­mis­sions. Cube Gre­na­des.]

September 15, 2009

evil plans & english cut

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[Tho­mas Mahon]

I’m currently wor­king on the English Cut case-study for my upco­ming book, “Evil Plans”.

EnglisCut.com was a blog I star­ted with a Savile Row tai­lor, Tho­mas Mahon, back in January 2005. The enter­prise pro­ved tre­men­dously suc­cess­ful– enough that the story has been retold many times in maga­zi­nes, blogs, bes­tse­lling books and natio­nal media. Three years ago in Lon­don I gave a talk all about it– I thought it was now worth re-publishing the accom­pan­ying blog post I wrote at the time. Enjoy:

[Ori­gi­nally published here, Sep­tem­ber 21, 2006.]

I’m spea­king today at the “Social Net­work Tools & Their Busi­ness Appli­ca­tion” con­fe­rence in Lon­don. The title of my talk is: “Case Study: Using Blogs to Create a Glo­bal Micro-Business”. I’ll be tal­king about English Cut, and how it trans­for­med Tho­mas’ tai­lo­ring busi­ness and edu­ca­ted his cus­to­mers.
The story of how Tho­mas, myself and later, New York PR maven Dave Par­met star­ted wor­king together was won­der­fully re-told in Naked Conversations:

Mac­Leod says he “star­ted filling Mahon’s head with Clue­train and blog­ging stuff,” and slowly Mahon got inte­res­ted. “We star­ted thin­king that if Mahon could talk about tai­lo­ring on a blog about the same way that Seth Godin talks about mar­ke­ting, then the peo­ple who care will see it. Mahon wouldn’t try to sell suits on the blog. Ins­tead, he would show his know­ledge and love of the craft. He would explain the labor, and mate­rials invol­ved and why the cost of each suit was jus­ti­fied.” The idea was that the peo­ple who cared either about suits or how a mas­ter crafts­men crea­tes them would find their way to the site.

My father remar­ked to me the other day, “I bet you had no idea in the begin­ning that the blog would work as well as it did, eh?“
True, I had no idea. But loo­king back, we had a few things going for us.

1. A great pro­duct. Tho­mas is one of the best tai­lors in the world. His suits REALLY ARE that good. If we were just selling com­mo­di­fied drek, I doubt if anyone would’ve paid much atten­tion.
2. A uni­que story. When he star­ted, Tho­mas was the only Savile Row tai­lor wri­ting a blog, and this gave him a uni­que voice in the blo­gosphere. This fue­lled the inte­rest. Had mas­ses of tai­lors already been blog­ging, it would’ve been much har­der for his own uni­que “idea-virus” to spread. The first-mover advan­tage rule still applies.
3. Pas­sion & Autho­rity. Tho­mas has both in spa­des. That’s what kept peo­ple coming back. That’s what built up trust. That’s what tur­ned his rea­ders into cus­to­mers. Which is why “Share what you love” is the best advice there is.
4. Con­ti­nuity. He kept at it. He didn’t expect the blog to trans­form his for­tu­nes over­night. As I’m fond of saying, “Blogs don’t write them­sel­ves”. Based on our expe­rience, if you want blogs to trans­form your busi­ness, I’d say give your­self at least a year.
5. Focus. It was always about the suits. It was never about what he had for break­fast, Tech­no­rati rank or frothy gos­sip about other blog­gers.
6. Tho­mas spoke in his own voice. Tho­mas is a straight­for­ward, affa­ble fellow, and the voice on the blog is the same as the voice you meet in real life. He never tried to mis­re­pre­sent him­self on his blog, nor try to create some over-glamorized image of his pro­fes­sion. He just told it like it is. And peo­ple res­pon­ded well to that. As he once put it, “We’re so lucky we don’t have to create the brand out of thin air. We just tell the truth and the brand builds itself.“
7. Sove­reignty. The only peo­ple we had to please were the two of us. No bos­ses or outside inves­tors to keep happy. Bos­ses and inves­tors like gua­ran­tees, but there aren’t any.
8. We were both broke when we star­ted. Had we had mas­ses of money at the begin­ning, we would have had a lot more options on how to get the word out. In all like­lihood, these options would have been a lot more expen­sive and not nearly as effec­tive. Some­ti­mes lack of capi­tal is a defi­nite advantage.

A blog is a great way to build one’s own per­so­nal “glo­bal mic­ro­brand”. As the Job-For-Life no lon­ger exists, as the value of the social “posi­tion” ero­des and the value of the “pro­ject” takes its place, per­so­nal brand deve­lop­ment beco­mes far more impor­tant to one’s career. Blogs are a good place to start.
Hey, if a Savile Row tai­lor can do it, what’s your excuse?

[Backs­tory: About Hugh. E-mail Hugh. Twit­ter. News­let­ter. Book. Inter­view One. Inter­view Two. EVIL PLANS. Limi­ted Edi­tion Prints. Pri­vate Com­mis­sions. Cube Gre­na­des.]

September 13, 2009

the twenty

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[A car­toon I did for Debo­rah Schultz back in 2007.]

Yes­ter­day on Twit­ter, I wrote:


“There are roughly 20 peo­ple in your space who mat­ter. They’re either rea­ding your blog, or they’re not.”

 

I don’t know what industry you work in, but I do know that the num­ber of peo­ple who “own the con­ver­sa­tion” in your space is very, very small.

When I wor­ked with English Cut, a Savile Row tai­lor [$5000 hand-made suits], the num­ber was about twelve. When I wor­ked with Stormhoek in the UK wine busi­ness, the num­ber was pro­bably even sma­ller [80% of the wine sold in the UK is from the same four or five large super­mar­ket chains].

And by the time we were done, all the peo­ple who mat­te­red to us in both these busi­nes­ses were rea­ding our blogs. We saw to it. We made sure it hap­pe­ned. We made sure “the con­ver­sa­tion” was inte­res­ting enough that they really had no choice.

I would sug­gest that right this minute, you make a list of the twenty or so peo­ple in your space who mat­ter. Then ask your­self, who on this list is actually rea­ding your stuff, actually follows what you’re up to, actually knows that you exist?

If most of the peo­ple on the list are rea­ding you, the others will follow. If they’re not, then you’ve got a wee bit of a mar­ke­ting problem.

But at least now you know what that pro­blem is…

[UPDATE:] I like what Gary Wal­ter said in the com­ments below:

This […] goes right along with my phi­lo­sophy of life. I nee­ded the remin­der though. As my blog has got­ten more popu­lar, I’ve found myself wri­ting to the exten­ded audience. Howe­ver, if I’m not wri­ting to/for my core, then nothing I write is worth the elec­trons that carry it.

Exactly.

[Backs­tory: About Hugh. E-mail Hugh. Twit­ter. News­let­ter. Book. Inter­view One. Inter­view Two. EVIL PLANS. Limi­ted Edi­tion Prints. Pri­vate Com­mis­sions. Cube Gre­na­des.]

global microbrand: best made axes

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bestmadeaxeco001Seth Godin and John T. Unger, two voi­ces I lis­ten to very care­fully, recom­men­ded me this Glo­bal Mic­ro­brand, inde­pen­dently of each another: Best Made Company.

Best Made make cus­to­mi­zed axes. Like it says on their webpage:

NOTHING WITHOUT AN AXE:

Every high-rise condo, luxury office, exe­cu­tive suite, ranch house, and farms­tead must have an axe in it. We know that axes shouldn’t only be in the hands of lum­ber­jacks: anyone and ever­yone should have an axe in their name. Put it in your cubicle, give it to your niece as a gra­dua­tion pre­sent, or your dad for father’s day (or bet­ter yet mom for mother’s day), bring it to the com­pany pic­nic, carry it to the door next time Jehovah’s Wit­ness come knoc­king, or just lean it up against your living room wall and admire. An axe is indis­pen­sa­ble and sublime, the epi­tome of self-reliance and inde­pen­dence, a per­fect design object, a time­less instrument.

I swap­ped emails with one of the company’s foun­ders, Graeme. Turns out he and his busi­ness part­ner, Peter, like myself, spent their tee­nage sum­mers canoe-tripping up in Northern Onta­rio, where believe me, a good axe is both an indis­pen­sa­ble and highly reve­red piece of kit. So that’s where the love comes from.

I’ve held one of their axes in my own two hands– beau­ti­fully made, lovely to hold and to look at.
Good luck to these folk, I say…

September 12, 2009

my next book’s title: “evil plans: and 39 other keys to building a global microbrand”

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[Backs­tory: About Hugh. E-mail Hugh. Twit­ter. News­let­ter. Book. Inter­view One. Inter­view Two. EVIL PLANS. Limi­ted Edi­tion Prints. Pri­vate Com­mis­sions. Cube Gre­na­des.]

It’s been almost four years since I first pos­ted “The Glo­bal Mic­ro­brand Rant”:

A small, tiny brand, that “sells” all over the world.

The Glo­bal Mic­ro­brand is nothing new; they’ve exis­ted for a while, long before the inter­net was inven­ted. Ima­gine a well-known author or pain­ter, selling his work all over the world. Or a small whisky dis­ti­llery in Scot­land. Or a small cheese maker in rural France, whose pro­duce is expor­ted to Paris, Lon­don, Tokyo etc. Ditto with a vio­lin maker in Italy. A clas­si­cal gui­tar maker in Spain. Or a small English firm making $50,000 shotguns.

[…]

Frankly, it beats the hell out of com­mu­ting every mor­ning to the cor­po­rate glass box in the big city, something I did for many years. Just so I could make enough money to help me for­get that I have to com­mute every mor­ning to the cor­po­rate glass box in the big city.

There are thou­sands of rea­sons why peo­ple write blogs. But it seems to me the big­gest rea­son that dri­ves the blog­gers I read the most is, we’re all loo­king for our own per­so­nal glo­bal mic­ro­brand. That is the prize. That is the tic­ket off the tread­mill. And I don’t think it’s a bad one to aim for.

As I’ve been wor­king on my next book, EVIL PLANS, it sud­denly occu­rred to me, THIS is what I’ve been doing all along with gaping­void these last eight years– trying to build my own glo­bal mic­ro­brand, and trying to help others do the same.

Like my old French buddy, Lau­rent Haug told me while we were sip­ping beers in Geneva, not long after I’d writ­ten the Glo­bal Mic­ro­brand Rant:

“You nai­led, it, Man. You’re set for life.”

“What do you mean?”

“The Glo­bal Mic­ro­brand. You coi­ned the term, now you own that conversation.”

“So what’s the big deal?”

“Every­body wants one, Hugh. That’s what we’re all cha­sing after.”

Lau­rent had a point. Loo­king back, it seems so gla­ringly obvious now…

Eureka. EVIL PLANS just got slightly more evil. Rock on.

[Bonus Link:] “Ten Thou­sand Peo­ple: The Anti­dote To ‘Cha­sing Gigs’”.

June 5, 2009

social object: the “dream big” bumper stcker

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[Click on image to enlarge etc.]
If you walk around Alpine, Texas (my current home), you might start seeing the “Dream Big” bum­per stic­kers everywhere, the ones I made for Stormhoek.
Alpine only has about 6,000 peo­ple. We’ve dis­tri­bu­ted around 1,000 bum­per stic­kers so far. Plan to do many more. Do the math.
Why can’t a small town in west Texas “Dream Big”? Ditto for a small winery in South Africa.
“Dream Big, Alpine, Texas” isn’t roc­ket science. But it seems to reso­nate with folk.
Yes, the bum­per stic­ker is a “social object”.
Watch this space…

April 30, 2009

putting the “global” into “global microbrand”

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For years now, I’ve been rif­fing on “The Glo­bal Mic­ro­brand”, something I’ve always wan­ted to create for myself:

A small, tiny brand, that “sells” all over the world…The Glo­bal Mic­ro­brand is sus­tai­na­ble. With it you are not behol­den to one boss, one com­pany, one cus­to­mer, one local eco­nomy or even one industry. Your brand deve­lops rela­tionships in enough dif­fe­rent pla­ces to where your per­ma­nent address beco­mes almost irrelevant.

And from what became gla­ringly obvious early on, a lot of my fellow blog­gers had the same idea. To which I’ve always said, “Hurrah!”:
So then the next ques­tion is, when does your mic­ro­brand become TRULY glo­bal? Where is the tip­ping point?
Your guess is as good as mine, it really all depends on your defi­ni­tion of “glo­bal”. Although this blog has had rea­ders from all over the pla­net for many years, most of my actual, paid busi­ness over time has come from the UK and Ame­rica. So it never felt THAT glo­bal to me.
Then last week I ship­ped an order of sig­ned prints to a client in Bra­zil…
And then today, some­body from Main­land China purcha­sed a Pur­ple Cow print. We’re tal­king “Main­land”. Not Hong Kong. Not Tai­wan. Main­land.
Something inte­res­ting is hap­pe­ning, I can feel it…

April 24, 2009

signing prints in miami

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[The “Agen­ciaC­lick” prints being sig­ned and num­be­red…]
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[The “Wolf vs Sheep” prints, freshly sig­ned and num­be­red…]
I’m in Miami for the wee­kend, mainly here to sign some more prints and do some more dra­wing…
Drawn in Alpine, Texas. Prin­ted in NYNY. Sig­ned in Miami. Sold all over the world, via the Inter­net. A glo­bal mic­ro­brand, if ever there was one…

March 20, 2009

john t. unger, artist and global microbrand

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One of John T.‘s “Great Bowls Of Fire”.
From March, 2006:

Chris Carfi points to John T. Unger, an artist and regu­lar gaping­void com­men­ter who has used his blog and the glo­bal mic­ro­brand idea to carve out a nice wee career for him­self (for more money than his last day job paid him, I has­ten to add).
Go read John T’s take on it here. Very uplifting.

John and his girl­friend left Alpine, Texas this mor­ning. We hung out and drank beer, and I got to take him to my favo­rite Mexi­can place in town, Alicia’s. Since I first wrote about him a a few years ago, we’ve become great friends.
John’s chec­king out Texas. He’s had enough of Michi­gan win­ters. He’s loo­king to buy land down here and build another stu­dio for his sculp­ture. Alpine is on his short list of pos­si­ble loca­tions.
I may have coi­ned the term, “Glo­bal Mic­ro­brand”, but John has actually lived it to the full. Now it’s my turn to play catch-up. Rock on.

February 24, 2009

signing the bluetrain prints…

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[Me sig­ning the “Blue­train” prints ear­lier this eve­ning…]
Dear Crazy, Deran­ged Fools,
Ok, so that’s the Blue­train edi­tion sig­ned. Tomo­rrow I take them to the art packer’s, in order for them to be pac­ked flat and ship­ped via UPS to their new owners.
From here in Alpine, Texas, to Lon­don, Hong Kong, Bos­ton, Paris, New York, Aus­tin, Seattle… all 100% ena­bled by our little, evil friend, The Inter­net. This is EXACTLY what I meant when I tal­ked about The Glo­bal Mic­ro­brand, back in 2005. All hap­pe­ning for me now etc.
For those of you who have orde­red one, please expect to receive an embed­ded Pay­Pal but­ton in an email from me, during the next cou­ple of days. We were first wai­ting to see much an actual print weighs when fully pac­ked, so we’d know how much to charge y’all for ship­ping. Thanks.
Yes, it has its com­pli­ca­ted moments, but it’s all very exci­ting… I hope y’all feel like­wise.
Thanks Again for Your Love And Sup­port,
Yours in Crazy, Deran­ged Foo­lish­ness,
Hugh Mac­Leod
[PS: Check out the latest limi­ted edi­tion coming out: “We Need To Talk”.]
[PPS: Sign up for The “Crazy, Deran­ged Fools” News­let­ter here…]

February 23, 2009

second gapingvoid print in the works, or, why i’m not going down the gallery route

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[“We Need To Talk”]
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[“1 Corinthians 13″]
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[“SMS Impor­tant Thoughts”]

[UPDATE: Please e-mail me at gapingvoidprints@gmail.com if you want to pre-order, Thanks.]

Well, the plan is to start sen­ding out the Blue­train prints this week. It took a while to get the right fine art prin­ter in place, and get the silk screens just right. For those who are unfa­mi­liar with the pro­cess, we chose the somewhat labor-intensive pro­cess of silk scree­ning, so I had to proof the edi­tion and make sure each image was per­fect. Any­way, they are being flat pac­ked (ship­ping tubes could damage the print if peo­ple wan­ted to store them long-term) and hope­fully ship­ped late this week
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[“Blue­train”]
Here are some notes on the next Edition:

1. Above are the three con­ten­ders for the next limi­ted edi­tion– “We Need To Talk”, “1 Corinthians 13″, and “SMS Impor­tant Thoughts”. The one that rings the most bells win, so let’s hear your com­ments below, Thanks.
2. Like last time, it’ll be a sig­ned, Limi­ted Edi­tion of eighty-five, plus some artist proofs. Once they’re gone, they’re gone.
3. This edi­tion will retail for $400 apiece. Like last time, we’ll be offe­ring a dis­count to those peo­ple who pre-order before the actual prin­ting– $150 off– so $250 each [Plus ship­ping & hand­ling]. Except this time there’s an added sti­pu­la­tion– only peo­ple who have sig­ned up to my Crazy Deran­ged Fools News­let­ter will be able to pre-order. So if you’re a CDF mem­ber, please be watching your email inbo­xes in the next few days, or feel free to sign up now, Thanks.
4. The print will be silk scree­ned on pH neu­tral, French-made, archi­val paper– just as The Blue­train was. Dimen­sions will be pro­por­tio­nal to the ima­ges above with the rec­tan­gu­lar ones being about 25“x36”.
5. If you have any spe­ci­fic ques­tions or issues about the edi­tion, I have set up a new email address to handle all the print-related busi­ness: gapingvoidprints@gmail.com. Please address all que­ries and/or issues there, Thanks.
6. WHY THESE PRINTS RETAIL FOR ONLY $400.00 When the Blue­train went up for sale, a num­ber of peo­ple men­tio­ned that they thought it was too cheap. Lots of peo­ple think that ‘good’ art needs to be expen­sive. That used to be true. We are all used to the idea that the web can make things more effi­cient and cost effec­tive, but there are few pro­ducts where this is more true than with art. Here’s why:
The art mar­ket is set up where there are ‘artists’, ‘publishers’ and ‘galle­ries’. As expec­ted, ever­yone along the way needs to make a mar­gin. The artist gets paid for his image, the publisher finan­ces and con­tracts for the prin­ting, and then mar­kets the prints to galle­ries. It is a ‘char­ming’ 19th Cen­tury sys­tem. Unfor­tu­na­tely, everything gets very expen­sive. Quickly.
We’ve cho­sen to self-publish, and sell through the blog, even though I have been approached by many galle­ries over the years. I just don’t think that peo­ple who want to collect my work should have to pay for publishers mar­gins, high real estate pri­ces in trendy neigh­borhoods, gallery emplo­yee pay­rolls, free wine for the hangers-on, mar­kups on the fra­ming etc. All of these things jack the pri­ces up.
Next thing you know, ins­tead of paying $400 for a print, you’re paying $1500-$2000. Go hang in Chel­sea [Manhat­tan] if you don’t believe me. Sure, fine art is tra­di­tio­nally expen­sive– it’s a luxury item after all, an indi­ca­tor of sur­plus wealth etc– but with the Inter­net now so evol­ved, does it have to be this way? I’m not just tal­king about the old– fashio­ned, “We pas­sed the savings onto you” angle. It’s more like, since you’ve inves­ted in my work, I owe it to you guys to do my dam­ne­dest to see that your invest­ment pays off over the long-term. And that’s more likely to hap­pen at $400, than at $2000; do the math. Even if you’re never going to sell it, even if you got it at a steal, kno­wing that it’s worth far more than you paid for it makes you feel far bet­ter than the alter­na­tive. Of course it does.
Is self publishing risky? Sure it is. Am I plan­ning to sell my work for far more than $400 in the long run? Of course. But, I do know that [A] there is nothing like a good deal and [B] the folks who sup­port me early on will, in the full­ness of time, be very happy that they did.
7. Yes, I will admit, taking the plunge into the art busi­ness is a nerve-wracking expe­rience. Crazy, Deran­ged and Foo­lish, I know. I don’t care, frankly. I’ve wor­ked damn hard for many years to get to this point. Fuck ‘em if they don’t like it.

As Always, thank you for your love and sup­port. Rock on.
[PLEASE LEAVE YOUR VOTE IN THE COMMENTS BELOW. THANKS.]

February 20, 2009

crazy, deranged fool: founder’s brewing, grand rapids, michigan

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To bring you truly great beer,
we have focu­sed our efforts to one sim­ple pursuit…ignore mains­tream.
We brew the beer we want to drink.
In this pur­suit we have found lower effi­cien­cies, higher cost, less yields and sma­ller mar­ket share. This may seem like an unsound busi­ness model, but in our pur­suit for big­ger and bet­ter beer we have dis­co­ve­red a sub­cul­ture of mic­ro­bre­wery afi­cio­na­dos. Peo­ple like you, who enjoy beers that push the enve­lope of creativity.

That sounds like Crazy, Deran­ged Foo­lish­ness to me.
Thanks to Craic for the link, and for his most exce­llent blog post, “Crazy, Deran­ged Fools: Grand Rapids Hall of Fame”. Rock on.

December 22, 2008

the global microbrand riff continues

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For the grea­ter part of the last decade, I have been using the inter­net to build what I’m fond of calling, “The Glo­bal Mic­ro­brand”.

A small, tiny brand, that “sells” all over the world.
The Glo­bal Mic­ro­brand is nothing new; they’ve exis­ted for a while, long before the inter­net was inven­ted. Ima­gine a well-known author or pain­ter, selling his work all over the world. Or a small whisky dis­ti­llery in Scot­land. Or a small cheese maker in rural France, whose pro­duce is expor­ted to Paris, Lon­don, Tokyo etc. Ditto with a vio­lin maker in Italy. A clas­si­cal gui­tar maker in Spain. Or a small English firm making $50,000 shotguns.

Here are some more thoughts, in no par­ti­cu­lar order of impor­tance:

1. I think in many ways, the artist is the ulti­mate glo­bal mic­ro­brand.
She just does her thing from whe­re­ver; if she’s any good and for­tune favors her work, her stuff is sud­denly being seen, read or heard all around the world, without her having to leave her stu­dio too much. Nice work if you can get it.

2. The good news is, so far it’s gone extre­mely well for me.
The bad news is, it has taken me fore­ver to this point. Bet­ter late than never, I sup­pose.
3. I’ve had the most suc­cess hel­ping to build Glo­bal Mic­ro­brands for other peo­ple, most notably, English Cut and Stormhoek. The idea that I should start appl­ying what I know about this world to my own, com­mer­cial pro­ducts, didn’t really kick in till ear­lier this year. Though busi­ness has been busy enough so far [and get­ting busier by the day], it’s still a strange fee­ling for me. Seems like it’s easier to pro­mote other people’s stuff than one’s own stuff. You don’t take it so per­so­nally, somehow.
4. Being an artist has three main com­po­nents– 1. Making the actual work 2. Run­ning the busi­ness and 3. Pro­mo­ting the busi­ness. It’s REALLY hard to do all three at the same time. It’s EQUALLY hard to find peo­ple who can take over some of the duties and res­pon­si­bi­li­ties of 2 and 3. Good peo­ple who actually know what they’re doing are rare and expen­sive.
5. I made my best work when I was rela­ti­vely cold, hungry and des­pe­rate. This kind of expe­rience tends to make one very una­po­lo­ge­tic, years later, when the “suc­cess” even­tually arri­ves.
6. Having a glo­bal mic­ro­brand is not about being “famous”. It’s about having a serious, almost tribe-like con­nec­tion with a num­ber of peo­ple who want to buy into what you’re doing. If you’re selling $5000, hand-made suits like Tho­mas Mahon, that num­ber only needs to be a hun­dred or so. If you’re selling $20 books or music CDs, that num­ber needs to be much lar­ger. I’m somewhere in the middle, because my work has a lot of price points– from the $16.29 price tag of my upco­ming book, to the x-hundred-dollar prints I’m wor­king on, to the five-figures I plan to sell my large pain­tings for [Yes, I’ve already been offe­red that for “Desert­Manhat­tan”, even though it’s still far from com­ple­tion]. Somewhere early on I deci­ded 10,000 peo­ple for me was the magic num­ber. I may be wrong on that, though…
7. I don’t believe in over­night suc­cess [mainly because it has yet to hap­pen to me, or anyone I know]. I believe on buil­ding my “tribe”, one per­son at a time. I also think that having a defi­nite num­ber in mind re. how large you want your tribe to be, is extre­mely help­ful.
8. Results may vary depen­ding on who you are and what you’re selling, but I have always found it easier to find one tribe mem­ber willing you give you $1000, than it is to find 1000 tribe mem­bers willing to give you one dollar. The down­side to that is, the more expen­sive and exc­lu­sive your pro­duct, the har­der it is to scale further. Somewhere in there lies the sweet spot. If you find it, let me know.
9. You see this a lot, in the blo­gosphere par­ti­cu­larly: Peo­ple with great pro­ducts but no tribe to speak of [Daniel Edlen of Viny­lArt fame springs imme­dia­tely to mind], and peo­ple with large tri­bes, but no real com­pe­lling pro­duct to speak of. Again, it’s all about fin­ding the sweet spot.
10. I didn’t really start buil­ding my tribe till I was well into my thir­ties, when blogs and Web 2.0 came along. It was a medium “I just got” right away. Man, how I wish the inter­net came along twenty years soo­ner; it would’ve made my life a lot easier in those early days.
11. Though I didn’t have the term for it back then, back in college I always knew a “Glo­bal Mic­ro­brand” was what I wan­ted even­tually. I always knew I was never cut out to be the cor­po­rate, office-worker kinda guy. I gave the lat­ter an honest try, and it was a com­plete disas­ter. Like I said, bet­ter late than never.
12. If your Glo­bal Mic­ro­brand suc­ceeds, it’s not because of the brand’s func­tio­na­lity per se, it’s because what you’re doing gives the end user something to believe in. To me, that’s always been pretty obvious, some folk still find it a dif­fi­cult idea to pro­cess.
[UPDATE: Just added this blog post to “Evil Plans”.

September 29, 2008

desertmanhattan update

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[A rough idea of how I’m hoping “Desert­manhat­tan” will turn out, can­ni­ba­li­zed from “Fred 44″. 4x8 feet, pen­cil, acry­lic and ink on can­vas. Click on image to enlarge etc.]
Over the last week, I’ve been divi­ding my time bet­ween finishing the book manusc­ript and get­ting star­ted on Desert­manhat­tan.
My head is all over the place at the moment; I thought I should write down some of my thoughts, just to gain some cla­rity for myself:
1. I’ll be damn glad to have the book out of the way. It’s been a long, four-year road. I feel a com­bi­na­tion of glo­riously happy and ela­ted, and utterly bur­ned out from the whole thing.
2. While I was wor­king on Desert­manhat­tan, the fee­ling that “This is what I ought to be doing; this what I was born to be doing,” kept swe­lling up inside me. And you know what? This totally terri­fied me. What if I gave up everything to do this, and sud­denly nobody cared? Sud­denly nobody wan­ted to buy my work, and I ended up pen­ni­less and rui­ned?
3. Pain­tings don’t scale. Even if I could sell the pain­tings for huge amounts of money [It seems a dis­tinct pos­si­bi­lity, after some of the back-channel con­ver­sa­tions I’ve had with poten­tial patrons of the enter­prise], it would still mean wor­king my butt off and making no more than an ave­rage, second-tier attor­ney. It doesn’t always seem to add up.
4. The artist doesn’t deter­mine the price of the work. The re-sale value of a price deter­mi­nes the price of the work. If the per­cep­tion exists that the work will be sig­ni­fi­cantly more valua­ble in five or ten years, pain­tings are easy to sell. Without this per­cep­tion, it’s dam­ned hard to sell a pain­ting, even if the poten­tial cus­to­mer falls in love with it.
5. An artist is about as good exam­ple of a “Glo­bal Mic­ro­brand” as you can get. I have a few artist friends out here in West Texas. On one hand, they totally get the idea. On the other hand, it’s an idea that seems to totally terrify them. It always struck me as funny how peo­ple want to be artists, yet they don’t want to be mar­ke­ters. To me that’s like wan­ting to be a pro foot­ball pla­yer, yet not wan­ting to keep in shape. Nice work if you can get it.
6. “I don’t need a gallery; I have a blog.” I’ve been approached by a few gallery owners over the last cou­ple of months about doing a show. So far the con­ver­sa­tions have gone nowhere. So far I’ve yet to meet a gallery who can sell a pain­ting bet­ter than my blog can. Galle­rists talk a lot; they’re not quite so fond of put­ting down finan­cial gua­ran­tees in wri­ting.
7. The artist I admire the most, in terms of taking the internet-enabled “glo­bal mic­ro­brand” idea and run­ning with it, is my good friend, John T. Unger. Four years of blog­ging later, and he can’t make his “Great Bowls of Fire” fast enough. Though a lot of the ideas he uses he first got from rea­ding my blog, unlike me, he actually applied them and took them to the fric­kin’ sky. Well done, John.
We’ve been tal­king a lot over the last cou­ple of months about this new art phase of mine. His advice has been inva­lua­ble.
8. Just as I was thin­king about all this selling-art-online stuff, one of my Twit­ter follo­wers, @corkymc turns me onto the blog of a very talen­ted, young Aus­tra­lian artist, Hazel Doo­ney. Though she was already con­si­de­red very suc­cess­ful for an artist under the age of 30, two years ago she deci­ded to pack in the gallery sys­tem and just do her “dia­lo­gue” with her audience directly online. She’s got some strong views on the sub­ject, which I approve of:

Ine­vi­tably, this leads to another ques­tion, also always the same: what’s the role of the gallery in this envi­ron­ment? And, as always, I argue that it doesn’t have one. Or as I put it in Art Is Moving: “It deser­ves to die. It’s an anach­ro­nism that’s out­li­ved it’s use­ful­ness. I think there is still a role for indi­vi­dual cura­tors or even ‘show pro­du­cers’ but they need to work in a more indi­vi­dua­li­sed, spe­cia­list way within a net­wor­ked ‘vir­tual’ para­digm …“
To be more pre­cise, I still see value in public exhi­bi­tions and ins­ta­lla­tions but not pro­du­ced, pro­mo­ted or mana­ged in the way they are today – the same way they have been for a hun­dred and fifty years – by dithe­ring, tech­no­lo­gi­cally inept, socially aspi­ra­tio­nal and unad­ven­tu­rous com­mer­cial ‘bricks and mor­tar’ gallerists.

I’ll be watching what she has to say in the future with great inte­rest, to be sure.
9. It took me a few years of blog­ging my car­toons, before I finally accep­ted the idea that my audience would always come mainly from rea­ding my blog, and not from being published in the news­pa­pers, maga­zi­nes, books etc. Even though I have a book coming out in June, I still believe this is the case– just because I’m now an “author”, doesn’t mean the day-to-day rea­lity has chan­ged very much.
10. And now I’m rea­li­zing that if I want to sell pain­tings, I don’t need a gallery, I can just do it all online. Nor do I need cri­ti­cal appro­val from the art esta­blish­ment– the media, the cura­tors and the cri­tics. I can just do it all myself, if that’s what I indeed do want. It’s a great fee­ling, sure, but it’s a new one. Taking its time to really sink in.
11. My pater­nal grand­father was a Scot­tish High­land “crof­ter”. He lived on a “croft” i.e. a very small hol­ding of land, where he rai­sed sheep and grew pota­toes. I used to spend my sum­mers there as a boy. We were very close.
Crof­ting is a good life, but not a very finan­cially rewar­ding one. It’s very self-sufficient, though. The inte­res­ting thing for me loo­king back, is that crof­ters never did “just one thing”. Every day they had something else going on. One day it might be sheep. The next it might be a job wor­king on the roads for the local coun­cil. I knew one crof­ter who drove the mail van. Another who ran the local post office. They would do their jobs, but after work they’d still have their sheep, cows and pota­toes to attend to.
As my dad is fond of remin­ding me, I seem to have inhe­ri­ted the crof­ting men­ta­lity. I DON’T like waking up in the mor­ning and doing the same thing every day. I LIKE having all these dif­fe­rent balls in the air– car­too­ning, pain­ting, con­sul­ting, wri­ting, mar­ke­ting, blog­ging etc. Sure, part of me would like nothing bet­ter than just “reti­ring to the desert and making pain­tings”, but another part of me likes all the run­ning around in dif­fe­rent direc­tions. And all this run­ning around DOES get tiring, I can tell you that. Some­ti­mes I LOVE the fee­ling of being cons­tantly overwhel­med. Other times I utterly des­pise it.
12. Something in me is chan­ging. I came out to live in the West Texas desert for a rea­son. I’m just begin­ning to find out what that rea­son may be. Some­ti­mes I can clearly see what the rea­son is; other times it pro­ves more elu­sive.
13. It’s a good life. It really is.

August 23, 2008

the ticket off the treadmill

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It’s been almost two years since my “Glo­bal Mic­ro­brand Rant”:

Frankly, it beats the hell out of com­mu­ting every mor­ning to the cor­po­rate glass box in the big city, something I did for many years. Just so I could make enough money to help me for­get that I have to com­mute every mor­ning to the cor­po­rate glass box in the big city.
There are thou­sands of rea­sons why peo­ple write blogs. But it seems to me the big­gest rea­son that dri­ves the blog­gers I read the most is, we’re all loo­king for our own per­so­nal glo­bal mic­ro­brand. That is the prize. That is the tic­ket off the tread­mill. And I don’t think it’s a bad one to aim for.

Though a lot of the per­so­nal details have chan­ged since then, it still holds up pretty well.
That’s one of the main rea­sons I star­ted this web­site, back in the day. I saw it as a tic­ket off the tread­mill. Not exactly sure how it all hap­pe­ned, but for the most part, my evil plan wor­ked.
I’ve noti­ced that buil­ding a Glo­bal Mic­ro­brand, whether you’re a tech con­sul­tant or a maker of hand-built gui­tars, is a lot like lear­ning how to teach one­self to be a car­too­nist i.e. you need the same three basic ingre­dients: Talent, sta­mina and dis­ci­pline.
Like any good Kung Fu mas­ter will tell you– There are no sec­rets. There is no magic for­mula. Just a lot of hard work.

March 16, 2008

cartoon archive, redirect

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Mea Culpa. Something scre­wed up with the code, inco­rrectly lin­king to this page. If you’re loo­king for the Car­toon Archive, please go here, Thanks.

February 6, 2008

leo burnett and microsoft

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My old adver­ti­sing buddy, Dave Everitt-Carlson, who star­ted wor­king at Leo Bur­nett in Chi­cago the very same day as me, count­less years ago, just wrote a book about his expat adven­tu­res in Asia. One pas­sage really got my attention:

During my time in Korea it was rela­yed to me that Bur­nett Chi­cago had a shot at the Mic­ro­soft adver­ti­sing account. Having crea­ted icons for some of the most pro­mi­nent brands in his­tory, Marl­bo­rough, Kellogg’s, McDonald’s and the Kee­bler Brands to name a few, it see­med only natu­ral that Bur­nett would desire the Mic­ro­soft name in their sta­bles, not to men­tion the billings.
As the story goes, Bill Gates visi­ted the agency and was trea­ted to a pitch owing to the spi­rit of P.T. Bar­num. Crea­tive teams sho­wed story­boards, sang songs and put on a show extraor­di­naire, in kee­ping with the finest Bur­nett tra­di­tions. After the pitch Mr. Gates was repor­tedly trea­ted to the cus­to­mary agency tour, replete with aisle upon aisle of pris­tine offi­ces loo­king more like those of a Japa­nese bank than an Ame­ri­can crea­tive powerhouse.
At the end of his tour I was told he exc­lai­med, “Exce­llent pre­sen­ta­tion gent­le­men, but as I see it, you don’t use com­pu­ters and that would make it impos­si­ble for you to unders­tand my business.”

I wasn’t at that pre­sen­ta­tion, nor can I tes­tify to the vera­city of what Mr. Gates said, but it would’ve been would’ve been early 1990s [My office still boas­ted a wor­king IBM typew­ri­ter back then]. One world ending, a new world just begin­ning, and the peo­ple caught in the middle not liking either side of the deal, much.
And now many I’ve spo­ken to are won­de­ring if Mic­ro­soft is having the same pro­blem I saw Leo Bur­nett having all those years ago. As fond as I am of the groovy cats in Red­mond, hey, I was also fond of Leo Bur­nett once, and still am. Appa­rently Bur­nett has done very well these last few years by finally unders­tan­ding that their busi­ness, like their clients, was now glo­bal, not Ame­ri­can Mid­wes­tern. Rock on.
It’s easy to say in a mee­ting, “The world is chan­ging, and we need to change with it”. And just as easy to get every­body in the mee­ting to agree with it. What’s har­der is what hap­pens after ever­yone has left the room. When ever­yone has to worry about kee­ping their jobs.
Per­so­nally I am hoping Mic­ro­soft carries on hap­pily for the next thirty years. Two things have to hap­pen, as far as I can see:
1. Like the Blue Mons­ter says, Mic­ro­soft has to get bet­ter at telling their story. In the grand scheme of things, that’s actually not dif­fi­cult, once you’ve REALLY deci­ded to do that.
2. Microsoft’s current sch­tick is, “Unless we can get 75% plus of the world’s com­pu­ter users buying our pro­duct, we’re not inte­res­ted.” I think if they could change their sch­tick to, “Unless we can get 75% of the world’s com­pu­ter users LOVING our pro­duct, we’re not inte­res­ted,” I think they will do just fine.
I know, I know, if the lat­ter were easy…
This is why I’m watching the recent Mic­ro­soft offer to buy Yahoo with great inte­rest. To me, this is not just about “Search” and “Taking on Goo­gle”. Like I told Dave Winer after rea­ding his won­der­ful post on the sub­ject, “The thing that might save MSFT long-term is a mas­sive infu­sion of Sili­con Valley DNA. That’s why I think they’re offe­ring Yahoo the $40billion.“
All com­pa­nies, no mat­ter what the size, have a their own, uni­que cock­tail of four dif­fe­rent forms of capi­tal– Finan­cial, Inte­llec­tual, Tech­ni­cal and Cul­tu­ral. Mic­ro­soft is rela­ti­vely fine with the first three. But in the next few years, it’s with Num­ber Four that the really BIG pro­blems AND BIG oppor­tu­ni­ties will show them­sel­ves.
[Update:] Another Bur­net­ter I knew back then just e-mailed me: “I wasn’t at the mee­ting either, but the story you refe­rence is the story I heard.”]

[Disc­lo­sure: I con­sult occa­sio­nally for Mic­ro­soft, like I am for this upco­ming Office Developer’s Con­fe­rence next week.]

 

December 23, 2007

so what’s all this new marketing stuff, anyway?

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Some peo­ple call it “The New Mar­ke­ting”. Some peo­ple call it “Mar­ke­ting 2.0″. Wha­te­ver name you care to give it, I get asked about it a lot. Here are some ran­dom thoughts, in no par­ti­cu­lar order.
1. “The New Mar­ke­ting” came about because of two uns­top­pa­ble for­ces: [A] The inven­tion of the inter­net and [B] the begin­ning of the demise of what Seth Godin calls the “TV-Industrial Com­plex”. Thanks to the inter­net, as Clay Shirky famously sta­ted in 2004, “the cost and dif­fi­culty of publishing abso­lu­tely anything, by anyone, into a glo­bal medium, just got a whole lot lower. And the effects of that inc­rea­sed pool of poten­tial pro­du­cers is going to be vast.” While this was going on, large com­pa­nies found out that peo­ple were star­ting to ignore their ads. We have too many choi­ces, too many good choi­ces, and we’ve got­ten too good at igno­ring mes­sa­ges.
2. Seth Godin is quite rightly the world’s most res­pec­ted wri­ter on mar­ke­ting. That being said, a lot of peo­ple haven’t heard of Mark Earls yet. They’re both friends of mine, so I don’t want to com­pare them too much. Seth is a mas­ter of taking com­pli­ca­ted ideas and pre­sen­ting them in a way that any Ave­rage Joe can unders­tand. Mark is more of a Mar­ke­ting Geek’s geek. His stuff makes uncom­for­ta­ble rea­ding for anyone in mar­ke­ting who hasn’t been stretching him­self lately.
3. The most impor­tant asset in The New Mar­ke­ting is “having something worth tal­king about”. This makes cer­tain mar­ke­ting peo­ple squea­mish. A lot of us grew up in an era of flashy com­mer­cials for rather unins­pi­ring pro­ducts, and something in our DNA makes us believe that’s the pro­per way to go about things.
4. If I had one big insight from the last year, is how The New Mar­ke­ting has everything to do with how your pro­duct or ser­vice acts as a “Social Object”. Kudos to Jyri Enges­trom for tur­ning me on to it.
5. My second big insight from this year was lear­ning that, even with a fairly every­day pro­duct, you can create social objects simply by using your pro­ducts to make social ges­tu­res. That’s what we did with Stormhoek. The mes­sage wasn’t, “Here’s why you should buy our wine”. The mes­sage was, “We think you’re kinda cool, and we like what you’re doing. We’d like to be part of it, somehow.” And much to everyone’s sur­prise, it wor­ked rather well.
6. Blogs were the big story for 2005. You­Tube for 2006. Face­book for 2007. What’s the big story for 2008? I have no idea. Nor do I think it mat­ters. For the big story, really, is always going to be the same. Web­si­tes comes and go, but “Cheap, Easy, Glo­bal, Hyper­lin­ked Media” will be with us fore­ver, save for Nuc­lear Holo­caust.
7. A lot of what fuels The New Mar­ke­ting is quite simply, the most impor­tant word in the English Lan­guage: “Love”. It’s hard to get someone to read your web­site if you’re not pas­sio­nate about your sub­ject mat­ter.
8. I’m trying to train myself to avoid “Mic­ros­mo­sis” i.e. mis­ta­king of a mic­ro­cosm for the entire cos­mos. If you got all your news from blogs, you’d be for­gi­ven for thin­king that there are just two phone com­pa­nies– Apple and Nokia. But Sony, Moto­rola, LG and Sam­sung sell a lot of pho­nes, too. Just not to our friends.
9. My Defi­ni­tion of “Web 3.0″: Lear­ning how to use the web pro­perly without it taking over your life. I’m not hol­ding my breath.
10. Why is it so hard to explain The New Mar­ke­ting to large com­pa­nies? Because the peo­ple who work there are simply not pre­pa­red to relin­quish the idea of con­trol. Live by metrics, die by metrics etc.
11. I find all this more inte­res­ting when I don’t take it too seriously. Like all things inter­net, it’s far too easy to get carried away.
[UPDATE:] Robert Sco­ble lea­ves an inte­res­ting com­ment:

Friends are going to be the big story in 2008. Here’s a post about why it’s wrong that I’m a gate­kee­per bet­ween my friends and you.

November 25, 2007

“important announcement” from gapingvoid

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After I found myself per­ma­nently exi­led from the adver­ti­sing busi­ness in late 2004, I found myself with only a sin­gle, unpaid gig remai­ning i.e. this web­site, gaping­void.
Luc­kily this unem­plo­yed phase didn’t last long. Sure, I had a month or two of being poor and des­pe­rate, but then English Cut came along, then Thin­gamy, then Stormhoek, then the con­sul­ting, then the Blue Mons­ter, then the paid spea­king gigs. Within two years or so I had tur­ned the ship around quite nicely.
But somehow gaping­void got lost in the mix. Even though the plan has always been to keep gaping­void at the very epi­cen­ter of what I do, in the last 18 months or so it see­med to get inc­rea­singly pushed to the mar­gins.
I guess that’s not sur­pri­sing. With so much going on it’s hard to make a small car­toon blog [with equally small adver­ti­sing reve­nues] the main focus of one’s busi­ness.
But of course, without gaping­void, my own per­so­nal glo­bal mic­ro­brand, the other stuff would never have been pos­si­ble. The­rein lies the rub.
The last three years has been without ques­tion the most exci­ting period of my career, but My God, it has stretched me thin. I’m worn out.
So this last week I’ve been telling peo­ple I work with, I’m chan­ging the game plan. I’m going back to basics. From now on buil­ding “the gaping­void brand” will become my first prio­rity. Yes, I will still be wor­king with the same peo­ple and pro­jects I’m wor­king with now, in much the same way, but in a much less invol­ved capa­city.
Time to regroup. Indeed.
I’m thin­king now would be a good time to thank every­body who reads gaping­void on a regu­lar basis. Without you, the last three ama­zing years would never have hap­pe­ned.
Thanks, Every­body. You guys rock.

November 19, 2007

london geek dinner with hugh macleod and robert scoble, december 7th, 2007

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[This is just a rumor at the moment…]
[Scobleizer.com]
[Bonus Link] Great post on Mic­ro­Bran­ding from John­nie Moore:

“It’s all an expe­ri­ment.“
My own take on mic­ro­bran­ding is to rea­lise that small stuff mat­ters. Too many brands try to bash us over the head with their fixed pro­po­si­tions, values sta­te­ments, idea­li­sed lifesty­les etc etc. (And we’re just their cus­to­mers, think what it’s like for peo­ple who work there.)

November 18, 2007

the global microbrand, revisited

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It’s been just over two years since I wrote “The Glo­bal Mic­ro­brand Rant”:

There are thou­sands of rea­sons why peo­ple write blogs. But it seems to me the big­gest rea­son that dri­ves the blog­gers I read the most is, we’re all loo­king for our own per­so­nal glo­bal mic­ro­brand. That is the prize. That is the tic­ket off the tread­mill. And I don’t think it’s a bad one to aim for.

It was yesterday’s post, “Mic­ro­Mar­ke­ting on Mic­ro­Me­dia” that got me thin­king about the GMB again. Here are some more ran­dom thoughts, some more ori­gi­nal than others:
1. The good news about blogs is that they’re very power­ful. The bad news is that they’re very time con­su­ming. So no won­der in the last two years we’ve seen so many other kinds of “Cheap, Easy, Glo­bal Media” spring up– Twit­ter, Face­book, You­Tube etc etc.
2. I will be fre­quently quo­ting this line from Clay Shirky until the day I die: “So for­get about blogs and blog­gers and blog­ging and focus on this — the cost and dif­fi­culty of publishing abso­lu­tely anything, by anyone, into a glo­bal medium, just got a whole lot lower. And the effects of that inc­rea­sed pool of poten­tial pro­du­cers is going to be vast.” I’ve been pro­mi­sing myself to write Clay for a while, asking him to ela­bo­rate on “Vast”. I have a few ideas. You?
3. Blogs may not be around in ten years. Face­book may not be around in 10 years. What WILL be around, howe­ver, is the afo­re­men­tio­ned “Cheap, Easy, Glo­bal Media”. The lat­ter is never going away, save for a nuc­lear holo­caust. Whoe­ver said “Blogs are just a fad” back in the early days was mis­sing the point. It was NEVER about blogs. It was about something far more “vast”.
4. Beware on beco­ming a “Vapor­Guru”. This is the term I use for peo­ple who don’t seem to do very much except write in their blogs and speak at con­fe­ren­ces [i.e. Peo­ple like me. Exactly!]. Not that what they have to say isn’t always use­ful, it’s just that it’s a very crow­ded mar­ket. Secondly, their pers­pec­tive often tends to be that of an obser­ver, not that of some­body who has actually gone ahead and “actually done it”. Which is why I stick so dog­gedly to the wine trade. No mat­ter what they may say about me on Tech­meme, peo­ple are always going to want to uncork a bottle.
5. We’re still wai­ting for the Blog­ging Mes­siah. And we always will be. Doc Searls came pretty close a cou­ple of times, though.
6. Again, I’ll say it one more time: Blog­ging is just the tip of the Clue­train ice­berg. And it wasn’t the tip that sunk the Tita­nic.
7. Type “GlobalMicrobrand.com” into your brow­ser and see where it takes you.
8. I con­si­der The Blue Mons­ter a Glo­bal Mic­ro­brand. One that has been adop­ted [but not assi­mi­la­ted *cough*] by a Glo­bal Mac­ro­brand i.e. Mic­ro­soft. Both feed the other. Cul­tu­ral Sym­bio­sis. Rock on.
9. In retros­pect, over time I haven’t writ­ten enough about the GMB as perhaps I should have. Pro­bably because, like I said in my ori­gi­nal post, none of it is roc­ket science. It’s really just a case of just doing it. The only other advice I can offer is, keep rea­ding the blogs that you admire and learn from them.
10. I plan to be thin­king more about The Glo­bal Mic­ro­brand sch­tick for the next wee while, and hope­fully wri­ting more on the sub­ject. If you have any thoughts or links you think could help me out, please feel free to send them my way. Thanks.
11. [Saving the best for last:] The ques­tion isn’t, “How do you turn your blog into a via­ble busi­ness model?” The ques­tion is, “How do you turn a via­ble busi­ness model into your blog?“
[Update: Dr. Mani, a Children’s Heart Sur­geon, muses about The Glo­bal Mic­ro­brand. Nice to see when folk with “real jobs” also start thin­king about this stuff, as oppo­sed to the usual sus­pects etc.]
[Update:] Just got an e-mail from Terry Rock:

I think this is why you haven’t tal­ked much about the Glo­bal Mic­ro­brand: [See
the 10th slide: Make Sand­wiches [don’t just take orders]].
Since I saw Merlin’s pre­sen­ta­tion online, that’s been the man­tra in our
micro-organization: stop taking orders and start making sand­wiches.
You don’t build a glo­bal mic­ro­brand tal­king about buil­ding a glo­bal
mic­ro­brand.

Terry T. Rock, PhD
Pre­si­dent & CEO
Cal­gary Arts Development

I added the empha­sis on his last sentence.

October 27, 2007

thoughts on de-commodification

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Some ran­dom thoughts on “De-Commodification”, in no par­ti­cu­lar order:
1. Last year I did the above t-shirt design for an adver­ti­sing buddy of mine in Chi­cago. He’s no lon­ger at DDB, but what the heck.
2. Being in the $10 wine busi­ness, “De-commodification” is a sub­ject dear to my heart. One thing the world is not short of is… vast lakes of unsold wine.
3. When I hit a cer­tain age, I also lear­ned the hard way that the the world was not short of thirty-something jour­ney­man adver­ti­sing crea­ti­ves, either. Nothing like fee­ling a com­mo­dity one­self, to pique one’s inte­rest in de-commodification. Heh.
4. You know the phe­no­me­non when a com­pany gets too big and too rich, and the next thing you know, the middle-manager poli­tics take over? Starts suc­king the life blood out of the com­pany? The start of ine­vi­ta­ble and per­ma­nent dec­line? Know what I mean? The more time I spend on this side of the pond, the more I think this com­pany alle­gory applies to these Uni­ted Sta­tes, as well.
5. Last week I was on the phone to an old friend of mine, a guy in his late for­ties, who was born and bred in Michi­gan, and is living there now. He was telling me about his uncle, who, about four deca­des ago, got his highschool sweetheart preg­nant. So ins­tead of going off to college, he found him­self with a new wife, a child on the way, and an assembly-line job at Gene­ral Motors. But even though this situa­tion clip­ped his wings con­si­de­rably, he still ended up having a nice life in the end, with a home, a big yard, two cars, a steady paycheck, wee­kends fishing or hun­ting deer, and vaca­tions in Hawaii every year or so. “The days where a blue collar guy like my uncle could have a nice life without doing much,” my friend said, “those days are gone. Gone fore­ver.“
And in the back of my mind, I’m thin­king the same is star­ting to hap­pen to white collar guys more and more, as well. But it’s not quite out in the open yet. Society’s not quite ready to have that con­ver­sa­tion.
6. The best way to off­set one’s own com­mo­di­fi­ca­tion is to build one’s own per­so­nal “glo­bal mic­ro­brand”, irres­pec­tive one own emplo­yer. “Brand You”, as the great Tom Peters called it way back in 1997. A good blog works about as well as anything. And no, you don’t have to be an A-Lister. Just look at what peo­ple like James Gover­nor or Tho­mas Mahon are doing.
7. I wish I could think of a bet­ter term than “De-Commodification”. It’s an unwieldy word.

January 29, 2007

the global microbrand rant 2

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[Bonus Video Link: Loic Le Meur inter­vie­wing Jeff Jar­vis at Davos recently.]
I sup­pose one of my semi­nal “blog­ger” expe­rien­ces was follo­wing Jeff Jar­vis’ thoughts on what he calls “Explo­ding Media” over the last cou­ple of years.
For all its ama­zing insight, the first thing you have to unders­tand about the Explo­ding Media thread is that it isn’t roc­ket science. To quote Clay Shirky:

“So for­get about blogs and blog­gers and blog­ging and focus on this — the cost and dif­fi­culty of publishing abso­lu­tely anything, by anyone, into a glo­bal medium, just got a whole lot lower. And the effects of that inc­rea­sed pool of poten­tial pro­du­cers is going to be vast.”

Yes, it really is that sim­ple. And Jeff was one of the first peo­ple who [A] really unders­tood it and [B] was able to explain it to large amounts of ordi­nary peo­ple.
Jeff gave up his career as a heavy­weight big-media exec a cou­ple of years ago in order to start up a busi­ness hel­ping big media com­pa­nies bet­ter unders­tand this brave new world he and Shirky talk about.
And from what I can tell, he’s done a damn fine job of it.
My favo­rite recent line of his: “I say media com­pa­nies must turn from owning con­tent to ena­bling net­works”.
A worthy goal; it cer­tainly gives one’s brain something to chew on, although I’m not sure if it’s rea­lis­tic, to be honest.
Sure, if some­body like say, Time War­ner wants to help sort out my social thing, bless ‘em, though I’m not con­vin­ced they could do a bet­ter job than much sma­ller, focu­sed com­pa­nies like Six Apart or Word­Press, not to men­tion count­less other blog­gers I know per­so­nally. And the lat­ter don’t have a board of direc­tors, nor vast armies of sha­rehol­ders, cele­bri­ties and emplo­yees to keep fed and wate­red.
Basi­cally, I’m not con­vin­ced this “top-down evo­lu­tion of old media into new media” story, howe­ver fas­ci­na­ting it is to watch, is really all that use­ful to the ave­rage blog­ging sch­moe, trying to make a living in the here and now.
Sure, it might be con­si­de­red “news” to some that Time War­ner now allows its Tom Cruise publi­city nug­gets to be dis­tri­bu­ted via RSS. Or that one of their com­pa­nies, AOL bought out the Weblogs Inc net­work [the lat­ter being a com­pany I have nothing but admi­ra­tion for]. Or that The Guar­dian in the UK has embra­ced blogs in force. But how does the ave­rage per­son take that infor­ma­tion, and turn it into cash to feed his family? And do it yes­ter­day?
Whe­reas, com­pare that to one self-employed guy I know [who shall remain name­less], who isn’t even on the Tech­no­rati 1000, yet every Movable-Type-powered blog post he wri­tes, on ave­rage, nets him $25,000-$50,000 in new busi­ness. What can I say? The lat­ter, what I call “The Glo­bal Mic­ro­brand”, in terms of my own sel­fish needs and ambi­tion, is a far more power­ful and use­ful an idea to me.
I’m not dis­sing Jeff or what he’s doing. Far from it. He’s one of my top-ten or so “must reads”. But I’m not always con­vin­ced that the peo­ple he is paid to help are all that rele­vant to the Glo­bal Mic­ro­brand space.
I guess that’s OK. “Sixty million blog, sixty million busi­ness models” etc.
Just let’s say, as the blo­gosphere matu­res and more high-profile peo­ple start making the big money [e.g. Arring­ton, Cala­ca­nis et al], and big media com­pa­nies start embra­cing Web 2.0 tech­no­logy in all sorts of ways, sure, it makes for enter­tai­ning rea­ding, and it’s a good thing all round to be hap­pe­ning, but neither should we for­get the little guy doing extraor­di­nary things, quietly away in the cor­ner. And utterly trans­for­ming his career in the pro­cess. The lat­ter is to me where the real action is. In terms of pure sel­fish eco­no­mic need, this is where more peo­ple are most likely to suc­ceed.
We live in inte­res­ting times.

[Glo­bal Mic­ro­brand Archive is here.]

[UPDATE: You’ll unders­tand where Jeff Jar­vis is coming from far bet­ter if you watch the Loic & Jeff video, lin­ked above. Thanks also to Loic. Great stuff.]

January 8, 2007

the thingamy manifesto

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Well done to Sig, for wri­ting The Thin­gamy Mani­festo, which is all to do with a new gene­ra­tion of enter­prise soft­ware he’s wor­king on i.e. Thin­gamy. He also inc­lu­des a ton of links, poin­ting to where these ideas are dis­cus­sed in grea­ter detail.
The mani­festo has ele­ven points. Here’s a tas­ter:

1. The Orga­ni­sa­tio­nal Hie­rarchy is kaput — as sin­gle pur­pose exe­cu­tor of the Busi­ness Model it requi­res reor­ga­ni­sa­tion every time you need to get bet­ter, an utterly futile exer­cise most of the time. Replace it.
2. Mana­ging is a waste of time. Lea­dership I need, get­ting out of bed in the mor­ning I can do myself.
3. Legacy soft­ware models the “way we always did things” — usually a model from the days of paper, quills and desks. Model rea­lity ins­tead.
4. Tree-structures are faulty. “Where it resi­des” is only two dimen­sio­nal and sui­ta­ble only for pla­ces. Use tags and any other means to enhance the know­ledge and make fin­ding easier.

Thanks, Sig!
[Disc­lo­sure: I have a small stake in Thin­gamy.]
[Mani­festo sub­mis­sion gui­de­li­nes are here.] [Mani­festo archive is here.]

January 2, 2007

introducing tittin rinde

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Tit­tin, Sigurd’s wife is a won­der­ful artist. And now she has her own blog.
Besi­des that, if I had to list the top 12 grea­test meals I ever had, I rec­kon 2 or 3 of them would’ve been sit­ting at Tittin’s table. Of course, she was hel­ped along a bit by being down in the South of France, where the local fare REALLY IS that good.
Another Glo­bal Mic­ro­brand in the making, perhaps?

antibes…

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[An aerial pho­to­graph of Port Vau­ban in Anti­bes, via this post on the Fen­der­kic­ker blog.]
Last August I wrote about wan­ting to spend more time in Anti­bes. So far that hasn’t hap­pe­ned, but I’m not too worried. It’s all con­tin­gent on cer­tain sta­ges of the Thin­gamy pro­ject reaching cri­ti­cal mass.
Sigurd tells me this cri­ti­cal mass is not that far away, so I’m fee­ling inc­rea­singly exci­ted about the pros­pect of get­ting down there more often. Espe­cially with it being so dull, cold and rainy here in Lon­don all week.
[Bonus Link:] Accor­ding to Fen­der­kic­ker, this yacht’s masts are too tall to go through the Panama Canal, even with the new exten­sion coming in.
[Disc­lai­mer:] Yes, I have a stake in both Thin­gamy and Fen­der­kic­ker. And in suits and wine. Life is good.
[Note to Self:] I won­der if there’s anything else I need to add to my Glo­bal Mic­ro­brand portfolio?

December 29, 2006

blogging delivers five-fold increase in stormhoek sales in less than two years?

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It’s been a busy year for Stormhoek.
Decem­ber 29th, 2005 [one year ago exactly]: “Blog­ging Dou­bled Stormhoek Sales In Less Than Twelve Months.“
When I first star­ted wor­king with Stormhoek in May, 2005, they were trac­king about 50,000 cases sold per year. By year’s end that figure had dou­bled to 100,000. Right now we’ve dou­bled again, to just over 200,000 cases a year. By Second Quar­ter 2007 we’re on sche­dule to be trac­king around 250,000 cases ship­ped per year.

So that’s loo­king like a five-fold inc­rease in sales in less than two years. And it wouldn’t have hap­pe­ned without the blo­gosphere, which is at the very epi­cen­ter of everything we do. Thanks, Every­body!

And on to 2006:
January 10th: “So what comes after The Clue­train? Com­pa­nies gladly and willingly allo­wing them­sel­ves to be actually chan­ged by The Clue­train. But don’t hold your breath.“
January 17th: Decan­ter Maga­zine picks up on the “Blog­ging Dou­bles Sales” story.
January 28th: An exec at one of our lar­gest cus­to­mers, a super­mar­ket chain, refers to all this blog­ging stuff as “Cha­troom Rub­bish”. I believe he’s modi­fied his opi­nions since then. Just a tad.
February 11th: Stormhoek launches the “100 Din­ners” idea. Basi­cally, we con­vince peo­ple to throw their own geek din­ners all around the Uni­ted Sta­tes, and blog about it. Stormhoek sup­plied the wine. Though the story never really broke into the mains­tream media [that would’ve been nice], it got a lot of atten­tion within the US wine trade, which was very good for us.
February 26th: The Stormhoek blog­ging story makes it into The Daily Tele­graph, one of the big natio­nal UK papers.
April 10th: I launch the gaping­void wid­get, band­width spon­so­red by Stormhoek.
April 29: I announce the first Stormhoek car­toon labels, to be drawn by myself. You can see the results of my efforts here.
May 1st. The very first US Stormhoek Geek Din­ner is held in San Anto­nio. I design my first set of limi­ted edi­tion prints for the occa­sion.
May 16th: Stormhoek gets a really nice write-up in wine.co.za, a very influen­tial web­site in in the South Afri­can wine world.
May 17th: Stormhoek wins its first major trade award. The Drinks Busi­ness’ “Best Con­su­mer Cam­paign 2006″.
June 5th: Spent the day in Lon­don, sig­ning the first batch of Stormhoek “puppy” litho­graphs, which went on to become a very suc­cess­ful series.
June 27th: “The Stormhoek Guide to Wine Blog­ging”. This got prin­ted up as wee boo­klets, as trade press inserts. I loved this pro­ject.
June 29th: Stormhoek has become “The Offi­cial Wine of Sili­con Valley Alcoho­lics”, accor­ding to Valley­wag.
July 7th: Jason and I make our first attempt at video pod­cas­ting, with a little help from John­nie Moore and Lloyd Davis.
July 7th: Stormhoek makes a big appea­rance in Chi­cago.
July 19th: Stormhoek dis­co­vers “Ooze” aka “Objects of Socia­bi­lity”.
July 25th. Rob Lane wri­tes “The Stormhoek Song”.
August 5th: I publish my very first Stormhoek car­toon label.
August 10th: I sign my first batch of Techc­runch party litho­graphs.
August 15th: “It isn’t just about the mar­ke­ting.” Stormhoek Pino­tage wins a seriously major wine award.
August 18th: The litho­graphs make a huge splash at the big Techc­runch Party in Sili­con Valley.
August 25th: Stormhoek is now avai­la­ble in SF and Sili­con Valley.

August 31st:
The Techc­runch prints start appea­ring on e-Bay. Pri­ces start excee­ding $175. Yowza.
Sep­tem­ber 27th: Stormhoek launches the “Siren” series, our more upmar­ket wine, con­cei­ved by crowd­sour­cing the blo­gosphere.
Octo­ber 6th: Stormhoek Siren spon­sors the Hallam Foe blog­gers’ din­ner. My favo­rite UK blog­gers got see a rough cut of the movie and meet the direc­tor, my old pal, David Mac­ken­zie.
Octo­ber 18th: 1,000 litho­graphs were made for the Techc­runch UK launch party.
Octo­ber 26th: Tom Raf­tery asks me all about Stormhoek, for the it@cork pod­cast.
Octo­ber 30th: I create the “Blue Mons­ter” design for Mic­ro­soft. This is pro­bably my favo­rite Stormhoek pro­ject so far, espe­cially as it seems to have got­ten a lot of trac­tion inter­nally in Red­mond.
Novem­ber 17th: Stormhoek and myself make it on to AdAge.com’s “Mar­ke­ting 50″. I know industry awards are usually a bit sus­pect, but this one meant the world to me.
Novem­ber 24th: Stormhoek crea­tes “The Thresher Virus”. Within a week it has made the natio­nal news.
Decem­ber 13th: The Mic­ro­soft “Blue Mons­ter” litho­graphs arrive. Microsoft’s Steve Clay­ton was well plea­sed.
[Update:] This post got a men­tion on Tech­meme. Interesting…

September 6, 2006

off to glasgow

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I’m off to Glas­gow today for a while, to work on the Hallam Foe pro­ject. I’ll be there a lot for the next cou­ple of months.
And after that? Who knows.
As the inter­net gets more power­ful, geo­graphy gets less of an issue.
I like Den­nis Howlett’s set-up. His blog dri­ves his busi­ness; the lat­ter he runs online from his home in a small Spai­nish town. Where a good meal, washed down with plenty of wine costs about $20.
The older I get, the more I like this type of “Glo­bal Mic­ro­brand” busi­ness model.
Which is why I’m so obses­sed with the con­cept. You get to a cer­tain age, and it’s no lon­ger about the money. It’s about sove­reignty. To paraph­rase Napo­lean, I can always win back lost terri­tory. But a second of time, never.

August 26, 2006

the global microbrand: 10 questions for seth godin

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Seth Godin and I had a recent e-mail exchange. I asked him ten ques­tions:
1. QUESTION: Your latest book, “Small Is The New Big”, is not a narra­tive or a the­sis in any sense, but a collec­tion of your favo­rite wri­tings from your blog and your old Fast Com­pany column. A collec­tion of synapse-firings, the way I see it. Is it impor­tant to you to have your work “immor­ta­li­zed” on paper? Do you find the inter­net and maga­zi­nes just too ephe­me­ral, and wan­ted to crea­ted something more “las­ting”? Or was it just simply because, as you say, you wan­ted your ideas to reach beyond the blo­gosphere?

ANSWER:
It’s impor­tant not to unde­res­ti­mate the totem value of a book. The same way a white lab coat makes a pla­cebo more likely to be effec­tive (or a witch doctor’s hat for that mat­ter), a book deli­vers an impact that a blog can’t.
While there’s cer­tainly some ego in wan­ting your thou­sands of posts not to disap­pear, there’s also a real desire on my part to give my exis­ting rea­ders the abi­lity to taunt their co-workers by han­ding them a book ins­tead of emai­ling them a link. If my job is to make change, I need to use the best tools that are avai­la­ble.
It’s also hard to read a blog at the beach.
I want to be clear about something I just dis­co­ve­red though – that there IS a theme. The title really cap­tu­res what the book is about. I’ve been ama­zed that revie­wers (pro­fes­sio­nal and pro-am) have see­med to find something that I didn’t when I was busy wri­ting it… that acting small, trea­ting peo­ple like peo­ple, chan­ging like an indi­vi­dual, not an orga­ni­za­tion… these are attri­bu­tes that are essen­tial now, and they’re on every page of the book. I think I pic­ked the right riff for the title.
2. QUESTION: As a car­too­nist, I find myself quite sur­pri­sed that very few of the more pro­mi­nent blog­gers out there are in the “Arts”. It seems we have lots of busi­ness thin­kers, tech­no­lo­gists, entre­pre­neurs, con­sul­tants etc, but why do we have so sur­pri­singly few film­ma­kers, playw­rights, nove­lists, musi­cians, pain­ters etc at the top of the pyra­mid? I have a few theo­ries myself as to why this is, but may I ask what may be your take on it?
ANSWER: They’re coming, for sure. Pos­tsec­ret is one of the three most popu­lar blogs in the world. I think mains­tream artists are rarely the first to embrace a new medium (silksc­ree­ning, for exam­ple, took a long time to get its Andy Warhol), but they’re coming. It’s going to be a new gene­ra­tion of artists that embrace the nature of the medium, and they’re just get­ting star­ted.
3. QUESTION: Let’s ima­gine, for wha­te­ver rea­son, you had deci­ded not to start blog­ging, and keep on exc­lu­si­vely wri­ting books ins­tead. How dif­fe­rent do you think your career would be today?
ANSWER: My books would be lon­ger, more appre­cia­ted by cri­tics and less popu­lar. I’d have note­books filled with unfi­nished sen­ten­ces and peo­ple wouldn’t mail me ber­muda shorts. Thanks for the shorts, by the way, I love them.
What your rea­ders already rea­lize is that blogs aren’t just a way to waste time at work. It’s a big shift, a change for a gene­ra­tion.
4. QUESTION: From what I can tell, you make a pretty good living from your books and public spea­king gigs. One could inte­lli­gently argue that you don’t really need to set up other enter­pri­ses– Squid­doo etc– in order to main­tain your current stan­dard of living. But you do so any­way. So assu­ming I am correct [I may not be, but hey, it’s not like it’s any of my busi­ness either way], that you’re not doing these enter­pri­ses pri­ma­rily for the money, what do you think moti­va­tes you to inc­rease your wor­kload in this man­ner?
ANSWER: It’s not a wor­kload! Look, there are 8 million millio­nai­res in the USA. Why do these peo­ple go to work every day? Why not down­size appro­pria­tely and just sit on the beach? Because they’re too smart. They rea­lize that the pur­pose of living isn’t to bake in the sun until you die. I write and speak and expe­ri­ment because that’s what I do. I’m thri­lled to have the chance to do it every day. Any day I’m not thri­lled, I’ll stop.
As a result of the trans­pa­rency of blog­ging, a lot of peo­ple have rea­li­zed, almost as an aside, that peo­ple do what they love to do. It’s just now you get to see it on your screen. Some­ti­mes those things appear to have no finan­cial incen­ti­ves (rai­sing gold­fish) and some­ti­mes they do. But let’s be clear… unless you work for Gold­man Sachs or are selling drugs on a street cor­ner in Topeka, you’re almost cer­tainly not in this, wha­te­ver this is, for the money.
Most of the time, for most peo­ple, in most indus­tries, it’s not REALLY about the money.
5. QUESTION: A lot of peo­ple read your books and speak highly of them. But is there any par­ti­cu­lar part of your body of work that you think is misun­ders­tood by a sur­pri­singly high per­cen­tage of your rea­ders?
ANSWER:I’m not sur­pri­sed that a per­cen­tage (not so big, though) of peo­ple who read my books use them and mis­cons­true them to jus­tify their own stra­te­gies. Per­mis­sion Mar­ke­ting is not about spam­ming peo­ple just by clai­ming you have “per­mis­sion.” And a Pur­ple Cow isn’t pur­ple because you think it is… it’s up to the mar­ket. But in gene­ral, I’d say that the ideas are tra­ve­ling pretty well.
On the other hand, my brie­fer riffs, cryp­tic blog posts and such, get me in trou­ble all the time. I make assump­tions about peo­ple unders­tan­ding my train of thought and my tone of voice, and I got caught. I’m trying to walk a fine line bet­ween cla­rity and pithi­ness.
6. QUESTION: Of all your books, which one would you rew­rite, if the publishers would let you?
ANSWER: I wish I had another shot at “Sur­vi­val is Not Enough”. I’m not sure how I would change it, but I think it’s a very strong book, and it wasn’t a total fai­lure.
7. QUESTION: I know for a fact that you ins­pire a lot of blog­gers. Could you name a few of the blog­gers who ins­pire you?
ANSWER: Joi Ito got me star­ted. You cha­llenge me regu­larly to rethink the limits. Tom Peters reminds me that I don’t work hard enough.
I also read dozens of blogs a day, inc­lu­ding: acleareye.com, Joel on Soft­ware, Brand Autopsy, Boing­boing, Spring­wise, Buzz­machine, Pre­sen­ta­tion Zen, Guy Kawa­saki, Kathy Sie­rra, Fred Wil­son, Rick Segal, etc.
Most of my ins­pi­ra­tion, though, comes from wal­king down the street, or wor­king with the gang at Squi­doo or rea­ding my email every day. It’s so easy for a blog­ger to try to be like other blog­gers, merely because there’s so much input avai­la­ble. Resist!
8. QUESTION: If you’re a mar­ke­ter, I believe that thri­ving in the old, top-down “TV-Industrial Com­plex” era, as you call it, and thri­ving in your new world of “Per­mis­sion Mar­ke­ting” and “Idea Viru­ses” require com­ple­tely dif­fe­rent skill sets. So although you may sell a lot of books, do you ever get frus­tra­ted that your ideas are slow to reach the peo­ple who pro­bably could use them the most? [AFTERTHOUGHT: Pos­si­ble title for a future blog post: “The best ideas are always last to reach the peo­ple who need them the most.” Yes? No? Maybe?]
ANSWER: I’m asto­nished at how long it takes an idea to fil­ter from the early adop­ters to the mas­ses. What sort of per­son just read the Da Vinci Code or just dis­co­ve­red the iPod? I was stan­ding in a nice store in a nice suburb and heard one 25 year old explain to a 30 year old what gmail was… it’s so easy to assume that ever­yone already gets it.
9. QUESTION: Was your even­tual tran­si­tion from busi­ness entre­pre­neur to wri­ter a long-held ambi­tion of yours, or did it evolve slowly, perhaps almost hap­pe­ning by acci­dent?
ANSWER: I wrote my first book in 1986… at first, I enjo­yed the entre­pre­neu­rial nature of pac­ka­ging books – the barrier to entry was tiny, the publishers gave you the small stake you nee­ded, and if it wor­ked, you could run with it. In fact, it was just like blog­ging, except it cost more. I have no doubt at all that if there had been blogs in 1986, I would have skip­ped a whole bunch of inter­me­diate steps along the way.
Five years from now, there are going to be at least 2,000 (maybe 20,000) free­lan­cers who have tur­ned blog­ging into a tech­ni­que to leve­rage a suc­cess­ful media busi­ness. First in have a head start.
10. QUESTION: Last year I asked you what effect having a blog has had on your book wri­ting career. Would you mind repea­ting your ans­wer here, for the bene­fit of my rea­ders?
ANSWER: A year ago, I told you that blogs had killed my inte­rest in wri­ting books, because they relie­ved the pres­sure of ideas buil­ding up. My blog got me quick, good feed­back and made it easy to spread ideas without resor­ting to a dying industry.
Since then I’ve lear­ned that books reach a dif­fe­rent popu­la­tion in a dif­fe­rent way. I really need to do both. Live and learn!
11. BONUS QUESTION: What is your defi­ni­tion of a “glo­bal mic­ro­brand”? And do you con­si­der your­self to be one?
ANSWER: A “glo­bal mic­ro­brand” is a little like a jumbo shrimp, I guess.
Brand is an old-fashioned word that was inven­ted for mar­ke­ters who couldn’t mea­sure con­nec­tions bet­ween peo­ple. Brand is a collec­tion of notions and hints and desi­res and wisps that allow a con­su­mer a short­cut when thin­king about an orga­ni­za­tion, pro­duct or even a per­son. So, I don’t really know Sum­ner Reds­tone, but he has a brand, at least in my mind (scary thought).
The thing about these short­cut and pla­cehol­der ideas is that they are always slightly inac­cu­rate, dif­fe­rent for dif­fe­rent peo­ple and not as sub­ject to mani­pu­la­tion as most mar­ke­ters would like. As a result, tal­king about them as a mono­lith is silly.
So, if you’re a brand, Hugh, then I’m a brand. But we’re peo­ple, too, and our only option is to paraph­rase the great grou­pies of the 60s and reply, “I’m with the brand.”

April 19, 2006

abusive editors and meagre paychecks

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Oh Jeez, here we go.

“Can Blogs Make Money?”
in The Wall Street Jour­nal.

Blogs have a lot of buzz, but there’s still con­si­de­ra­ble debate about whether that can trans­late into pro­fits.
While many blogs remain little more than ama­teur dia­ries, seve­ral blog­gers have tried to par­lay their online ram­blings into bran­ded busi­nes­ses. One, Jason Cala­ca­nis, co-founded Weblogs Inc., a net­work of blog­ging sites that was acqui­red last year by AOL. Mr. Cala­ca­nis has been an outs­po­ken pro­po­nent of blogs as busi­ness vehic­les, arguing that qua­lity con­tent can drive enough traf­fic to attract adver­ti­sers.
But long­time Inter­net entre­pre­neur Alan Mec­kler is skep­ti­cal. Mr. Mec­kler, who is chief exe­cu­tive of Jupi­ter­me­dia Inc., belie­ves that some blogs may achieve a mea­sure of suc­cess, but doubts most blogs will be able to gene­rate mea­ning­ful profits.

Sure, it’s lovely to see Jason making all that money from Weblogs Inc [Full disc­lo­sure: I’m a big Jason Cala­ca­nis fan­boy], but Mssrs. Cala­ca­nis and Meckler’s debate just revol­ves around the argu­ment that the only way to make money via blogs is through adver­ti­sing, and only for a lucky few.
The other major way to make money with the blog­ging plat­form is to use it to mar­ket your Glo­bal Mic­ro­brand, like Tho­mas did with English Cut. That to me is far more use­ful to far more peo­ple, yet it gets no men­tion in the Jour­nal article.
As I’m fond of saying, blogs are good for making things hap­pen indi­rectly etc.
But jour­na­lists seem to have a pro­blem get­ting their head around it. “Indi­rectly” is too foreign to them. They’re too used to living in the “directly” uni­verse:
Wake up. Com­mute to office. Write stuff. Take abuse from Edi­tor. Collect mea­gre paycheck. Go home. Com­plain to long-suffering spouse about abu­sive Edi­tor and mea­gre paycheck. Go to bed, sleep, wake up and repeat etc.
That’s not what blog­ging is about, Guys. Blog­ging, at its best, is about freeing your­self from that crap.
[Bonus link:] The neu­ros­cience behind Robert Scoble’s new blog­ging policy.

April 16, 2006

aldo coffee

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Aldo Cof­fee in Pennsyl­va­nia is a fine exam­ple of a glo­bal mic­ro­brand:

Aldo Cof­fee Co. is a new, Italian-style cof­fee bar and cafe loca­ted just south of Pitts­burgh in the beau­ti­ful, vibrant com­mu­nity of Mount Leba­non, PA.
Aldo Cof­fee Co. ser­ves up the South Hills’ richest espresso and fine cof­fees and teas, all from the award-winning Inte­lli­gen­tsia Cof­fee Roas­ters. We fea­ture espresso made with Intelligentsia’s renow­ned Black Cat Blend ™.

I’d be inte­res­ted in fin­ding out if and how their blog is hel­ping their busi­ness. Seriously.
Secondly, if any of y’all know of any good GMB’s, your own or some­body else’s, please feel free to share by lea­ving a com­ment below. Or even bet­ter, add it to the GMB list I just set up on the wiki. Rock on.

March 10, 2006

john t. unger, artist and global microbrand

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One of John T.‘s “Fire­pits”.
Chris Carfi points to John T. Unger, an artist and regu­lar gaping­void com­men­ter who has used his blog and the glo­bal mic­ro­brand idea to carve out a nice wee career for him­self (for more money than his last day job paid him, I has­ten to add).
Go read John T’s take on it here. Very uplifting.

February 17, 2006

the hotbizz report

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Joe Cha­puis has an impres­si­vely pro­fes­sio­nal, business-related video pod­cast called “The Hot­bizz Report.“
I was very hono­red that he devo­ted one of his pod­cast to tal­king about “The Glo­bal Mic­ro­brand”. Thanks, Joe!

February 16, 2006

the magic middle

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A groovy article in The Guar­dian about David Sifry and Tech­no­rati.

“This is one of those things that I think is fun­da­men­tally dif­fe­rent about Tech­no­rati,” com­pa­red to Goo­gle or Yahoo, he says, since it is based on “unders­tan­ding peo­ple and unders­tan­ding time” — not just on sta­tic links bet­ween web pages.

Meanwhile, in David’s recent “State of the Blo­gosphere, Part 2″, he makes an inte­res­ting obser­va­tion:

The Magic Middle is the 155,000 or so weblogs that have gar­ne­red bet­ween 20 and 1,000 inbound links. It is a realm of topi­cal autho­rity and sig­ni­fi­cant pos­ting and con­ver­sa­tion within the blogosphere.

I hap­pen to agree with that. The very top blogs [The “A-List”] will start collec­ti­vely resem­bling old media more and more, as the money invol­ved for doing so gets more sig­ni­fi­cant. But the Magic Middle [call it the B-List, if you will] will be the realm of the glo­bal mic­ro­brand.
This is because the real story of blog­ging, the big story, is not about blog hie­rarchies and blog ine­qua­li­ties. The real story goes back [yet again] to something Clay Shirky said a while ago:

So for­get about blogs and blog­gers and blog­ging and focus on this– the cost and dif­fi­culty of publishing abso­lu­tely anything, by anyone, into a glo­bal medium, just got a whole lot lower. And the effects of that inc­rea­sed pool of poten­tial pro­du­cers is going to be vast.

[Nice follow up from Fer­nando Gros:]

It�s in this magic middle that we are seeing a brea­king out of exis­ting dis­cour­sive struc­tu­res. It is here where the small church, the local edu­ca­tor, the niche busi­ness are able to find a new glo­bal mar­ket without depen­ding up on the exis­ting hie­rachies and gate­kee­pers. This is the really encou­ra­ging news for sma­ller blog­gers. This is where the blo­gosphere is hel­ping us break the tryanny of loca­lism. This is the inte­res­ting news.
It is also where I would like to see us ask theo­lo­gi­cal ques­tions. Ins­tead of being in thrall to power, to A-lists and to top –down hie­rachies, maybe we should start by loo­king at what is going on in this magic middle.

January 31, 2006

lift notes

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For my pre­sen­ta­tion at LIFT, I’ll be citing the follo­wing links:
The Hugh­train. ““THE MARKET FOR SOMETHING TO BELIEVE IN IS INFINITE.“
The Glo­bal Mic­ro­brand. “There are thou­sands of rea­sons why peo­ple write blogs. But it seems to me the big­gest rea­son that dri­ves the blog­gers I read the most is, we’re all loo­king for our own per­so­nal glo­bal mic­ro­brand. That is the prize. That is the tic­ket off the tread­mill. And I don’t think it’s a bad one to aim for.“
The Stormhoek Meme. “Blog­ging as a mar­ke­ting tool is easier when you think of it as a che­mi­cal catalyst, not as a ham­mer and nail.” [Bonus Link: The Stormhoek blog­gers wiki page.]
English Cut. “How to create a glo­bal mic­ro­brand on a taco-stand bud­get.” A Savile Row tai­lor starts a blog.
“The Porous Mem­brane.” Why cor­po­rate blog­ging works.
“Bern­bach was Wrong.” The best adver­ti­sing is not “Word Of Mouth”, but “Dis­rup­ting Mar­kets”.
Blog­gers Intro. “Rather than just ratt­ling off a laundry list what to do, ins­tead I’m going to give you a list of blog­gers who I rate highly. Read them reguarly, and after a while you should dis­co­ver why what they do works so well.“
[NOTE TO SELF:] A lot of mar­ke­ting peo­ple seem to be hoping for a pro­ven blog­ging method that is (A) inven­ted by some­body else, (B) easy to repli­cate, © easy to imple­ment, and (D) easy to sell to their boss. Good luck.
[FURTHER READING:]

[KOOL-AID:] “Naked Con­ver­sa­tions on a Bus.” Kathy Sierra’s mar­ve­llous post on why blog­ging works.
[KOOL-AID WITH EXTRA SUGAR:] Robert Scoble’s “Cor­po­rate Blog­ging Mani­festo”.
[KOOL-AID WITH EXTRA SUGAR AND STEROIDS:] The Clue­train Mani­festo. The book that star­ted it all.
[FOOD FOR THOUGHT:] Seth Godin’s “Small Is The New Big”.

My pre­sen­ta­tion is Fri­day at 10.40am.

January 5, 2006

global microbranding etc.

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Inte­res­ting article by Millio­niare Socia­lite:
“Diver­gent means of buil­ding a glo­bal mic­ro­brand.“

Option 1. “Mic­ro­bran­ding by stra­te­gic aggre­ga­tion.“[“This is what I like, isn’t it cool?”]
Option 2. “Mic­ro­bran­ding by rela­tive mar­ket enga­ge­ment.” [“This is what I do, isn’t it cool?”]

Frankly, I think you’re bet­ter off going with the lat­ter. Unless of course, you’re The Manolo.
[Bonus Link:] Millio­naire Socialite’s Grea­test Hits.

December 15, 2005

horse bliss

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Horse Bliss. A real horse whisperer/trainer/cowboy star­ted a blog all about riding hor­ses pro­perly.

A sec­ret recipe to hor­se­manship is to create curio­sity. Rather than you approaching the horse try dra­wing it towards you. This may take time depen­ding on the hor­ses� con­di­tio­ning. Hor­ses that have not been expo­sed to human inte­rac­tion or have had nega­tive encoun­ters with humans may let the fear drive them away more than a horse that has been hand­led huma­nely by humans.

Here’s a guy in Colo­rado living in a trai­ler, who has about a dozen or so cus­to­mers, doing the glo­bal mic­ro­brand thing.
I believe that having a good pro­duct and a well-written blog is a fairly easy way to ful­fil one’s poten­tial, howe­ver you define it. That’s what a glo­bal mic­ro­brand is all about. It doesn’t have to be big. It just has to be worth tal­king about.
I think it’s exci­ting. I think we live in very exci­ting times.

November 26, 2005

recommended reading

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I’m in Stockholm, teaching a crash course in blog­ging to some stu­dents.
Rather than just ratt­ling off a laundry list of what to do, ins­tead I’m going to give you a list of blog­gers who I rate highly. Read them reguarly, and after a while you should dis­co­ver why what they do works so well.
1. Jeff Jar­vis. A for­mer jour­na­list, Jeff is best known for his com­men­ta­ries on the chan­ging face of the media busi­ness. Very little hap­pens in this space that Jeff doesn’t notice, soo­ner than most.
2. Robert Sco­ble. The chief blog­ger at Mic­ro­soft. He also co-authored an exce­llent book on cor­po­rate blog­ging with Shel Israel, called “Naked Con­ver­sa­tions”. What’s most inte­res­ting about him is the affect his blog has on the inter­nal Mic­ro­soft cul­ture, ver­sus the “exter­nal con­ver­sa­tion”. This has all to do with what I call “The Porous Mem­brane”.
3. Doc Searls. A great visio­nary. Co-authored “The Clue­train Mani­festo”, the semi­nal book on how the inter­net will affect mar­kets, and huma­nity in gene­ral.
4. Seth Godin. Pro­bably the most dis­tinc­tive voice on mar­ke­ting in the blo­gosphere.
5. Loic Le Meur. French entre­pre­neur and Euro­pean head of Six Apart, the blog soft­ware com­pany.
6. Fred Wil­son. New York ven­ture capi­ta­list. Wri­tes enga­gingly about this most mys­ti­fied of busi­nes­ses.
7. Jason Cala­ca­nis. He just sold his blog­ging com­pany, Weblog­sInc to AOL for a small for­tune. Fast-talking an highly opi­nio­na­ted, the one thing you can’t call him is “boring”.
8. Tom Coa­tes. Pro­bably the most res­pec­ted blog­ger in the U.K., and right­fully so.
9. English Cut. The blog of my busi­ness part­ner, Tho­mas Mahon. Tho­mas is arguably one of the top dozen tai­lors in the world, and works on Savile Row. Last January I con­vin­ced him to start a blog, which totally trans­for­med his busi­ness within only a few months. He’s my best case study for crea­ting what I call the “Glo­bal Mic­ro­brand”.
10. Manolo the Shoe Blog­ger. Manolo Loves the Shoes!
11. Tech­no­rati. This is a web­site that tracks “con­ver­sa­tions” in the blo­gosphere. If you have a blog, I’d make sure you’re sig­ned up with them.
12. What soft­ware to use: This blog is powe­red by Mova­ble Type. I like it. Other soft­ware that I rate highly is Type­pad and Word­Press.
13. [Bonus Link:] Robert Scoble’s blo­groll. Yes, he reads a lot of them.
[AND IN OTHER NEWS:] Looks like one of my wee car­toons just made Page Two of the New York Times Busi­ness Sec­tion. Rock on, Bud­get Rent-A-Car and B.L. Och­man.

November 8, 2005

golden micro-geese

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Jeff Jar­vis has a nice post here on the Apple iPod now being the latest form of adver­ti­sing media.
Jeff has a phrase he likes to use called “Explo­ding Media”. This means media whose audience is frag­men­ting very quickly.
And with media explo­ding, old-style media com­pa­nies are implo­ding. As Jeff explains in his com­ment sec­tion:

I think cer­tain old-media com­pa­nies are indeed implo­ding. News­pa­per com­pa­nies are having a bad time… NBC ain�t happy.
Time War­ner stock isn�t moving for a rea­son (he said unhap­pily since he still owns the shit-on-a-certificate): cable will shrink v. the inter­net; maga­zi­nes are stag­nant; AOL is hot again only com­pa­red to how deathly cold it was�
Some will be smart. Some will be stu­pid. Media as a whole will expand and explode and that doesn�t mean that the old pla­yers will or won�t be pla­ying in the future.
Everything is up for grabs. And that�s why it�s so dam­ned much fun to watch.

Jeff, it’s more than just fun to watch. It can be extre­mely pro­fi­ta­ble to watch. With the inter­net, you can adver­tise your pro­duct on a glo­bal level without nee­ding to feed the cof­fers of Time War­ner or NBC. For pen­nies on the dollar. As Clay Shirky said last year:

So for­get about blogs and blog­gers and blog­ging and focus on this — the cost and dif­fi­culty of publishing abso­lu­tely anything, by anyone, into a glo­bal medium, just got a whole lot lower. And the effects of that inc­rea­sed pool of poten­tial pro­du­cers is going to be vast.

Of course, Big-Mediaville not too happy about it. Their gol­den goose is tur­ning rusty before their eyes.
But what’s far more inte­res­ting to me is how small busi­nes­ses, in their millions, can now move in and fill the gap, fin­ding their own “Glo­bal Mic­ro­brand”. Their own gol­den micro-geese.

October 21, 2005

english cut and american growth

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English Cut just wrap­ped up its third, and by far its most suc­cess­ful U.S. visit. Poor Tom and Lucy are exhaus­ted. Heh.
While he was there, Tom was inter­vie­wed by Businessweek’s Stephen Baker, for an upco­ming pod­cast. He was also inter­vie­wed by Public Radio’s “Mar­ket­place” for an upco­ming seg­ment. Full cre­dit goes to our PR man in New York, Dave Par­met for set­ting those up.
Meanwhile, yes­ter­day English Cut was briefly men­tio­ned yes­ter­day in the same breath as The Manolo Shoe Blog­ger (one of my favo­rite blogs) in The Guar­dian. I was so happy. [You can see the print ver­sion here. Thanks to Phag­nat for scan­ning it.]
The Manolo, of course, is an anonymously-written cha­rac­ter blog based on the famous shoe desig­ner, Manolo Blah­nik.
So it turns out the real Manolo’s press sec­re­tary isn’t too plea­sed with her good emplo­yer being paro­died, as writ­ten here in the Lon­don Times:

It�s a good thing that I chec­ked with Les­ley, Manolo Blahn�k�s trus­ted press sec­re­tary and right-hand woman, that Manolo, sorry Mr Blahn�k (she calls him this), isn�t in fact the same Manolo who desc­ri­bed John Galliano in his online blog as a �freaky little fashion troll�, or cap­tio­ned a pic­ture of Hugh Hef­ner loo­king old in a Hawaiian shirt with the words �someone call the coro­ner�. That Manolo, says Les­ley, is an impos­tor, some guy in New York who is obses­sed with shoes and uses the pseu­donym �Manolo the Shoe­blog­ger� to launch his bitchy sar­to­rial bombs.

If English Cut ever got around to buying adver­ti­sing, would we buy space in a maga­zine? A new­pa­per? TV and Radio? No way. It would be a blo­gad on the Manolo Shoe Blog. No ques­tion.
The amu­sing thing is, a cer­tain tai­lor I know (I won’t say who) used to cut suits for the real Manolo Blah­nik, back in his Ander­son & Shep­pard days. Small world.
Yep, so there’s been plenty of English Cut stuff hap­pe­ning recently. That’s always the case when Tom’s in Ame­rica.
The good thing is, we’re not trying to com­pete with the desig­ner labels. Let them worry about the fac­to­ries in China, the $40K maga­zine ads, the cele­brity free­bies, the poli­tics invol­ved with get­ting Bloomingdale’s to carry their lines, their ever-more hollow methods of trying to con­vince the une­du­ca­ted that their stuff is the real deal.
In Ame­rica, the com­mon per­cep­tion (and an erro­neous per­cep­tion, in my opio­nion) is that the Ita­lians make the world’s best suits. We’ve crea­ted a niche for peo­ple who beg to dif­fer. We’ve crea­ted a niche for peo­ple who are anti the gene­ric glo­ba­li­sa­tion of fashion.
And Ame­rica is easy for us. You turn up, you attend to your appoint­ments, you sell some suits, you return to England a few days later, you make the suits, a few months later you get back on a plane, you try the finished suits on your cus­to­mers, and you keep repea­ting the pro­cess.
Whether we sell twenty suits or two hun­dred on a sin­gle U.S. tour, it takes about the same time i.e. 7 – 10 days. Then it’s just a ques­tion of get­ting back to England and get­ting the suits made in time for the next trip.
But when the Lon­don busi­ness gets busy, things are far more dis­rup­tive. Sud­denly Tom is spen­ding half his time on the Lon­don train (a four hour jour­ney), going back and forth bet­ween Savile Row and his tai­lo­ring stu­dio here in Cum­bria, sta­ying over­night in a hotel. In short, the Lon­don selling pro­cess doesn’t scale as well, and at least when it gets busy, it seriously delays his U.S. deli­very sche­dule.
So the imme­diate plan is for English Cut to spend more time buil­ding our trade in the USA, and less time worr­ying about the other mar­kets, inc­lu­ding Lon­don.
Of course, we’ll still keep a regu­lar foothold on Savile Row. Tom is a Savile Row tai­lor, and needs to be there, period. But that doesn’t mean that’s where all the busi­ness’ growth has to come from.
Ah, the joys of crea­ting a Glo­bal Mic­ro­brand. I highly recom­mend it.

gravestone

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[Bonus Link:] Nice wee quote from Think­Jose:

The Glo­bal Mic­ro­brand is so much more than being self-employed or even put­ting your­self on the web. It is all about fin­ding the one thing that makes you dra­ma­ti­cally dif­fe­rent, that one story that you can tell bet­ter than any one else. The beauty is that we all have that power to do one thing really well and gather an audience that is loo­king to hear that story.
As the glo­bal audien­ces become more savvy on fin­ding the one niche they are loo­king for, and the web 2.0 tools make it easier to find that one indi­vi­dual, the Glo­bal Mic­ro­brand will become more and more powerful.

October 11, 2005

the global microbrand rant

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[UPDATE: My “Glo­bal Mic­ro­brand” archive is here. Thanks.]
Since I first used the term here in Decem­ber of last year, I have been totally besot­ted with the idea of “The Glo­bal Mic­ro­brand”.
A small, tiny brand, that “sells” all over the world.
The Glo­bal Mic­ro­brand is nothing new; they’ve exis­ted for a while, long before the inter­net was inven­ted. Ima­gine a well-known author or pain­ter, selling his work all over the world. Or a small whisky dis­ti­llery in Scot­land. Or a small cheese maker in rural France, whose pro­duce is expor­ted to Paris, Lon­don, Tokyo etc. Ditto with a vio­lin maker in Italy. A clas­si­cal gui­tar maker in Spain. Or a small English firm making $50,000 shot­guns.
With the inter­net, of course, a glo­bal mic­ro­brand is easier to create than ever before. A com­mer­cial sign maker in New England. Or a sheet metal entre­pre­neur in the U.K.
And with the advent of blogs this was no lon­ger just limi­ted to peo­ple who made pro­ducts. We saw that any ser­vice pro­fes­sio­nal with a bit of talent and something to say could spread their mes­sage far and wide beyond their imme­diate client base and local mar­ket, without nee­ding a high-profile name or the good­will of the mains­tream media. Peo­ple like Jen­ni­fer Rice, John­nie Moore and Evelyn Rodri­guez come to mind.
But it’s not just limi­ted to cot­tage indus­tries. The great Tom Peters talks about “Brand You”, a per­so­nal brand that trans­cends your orga­ni­sa­tion or job desc­rip­tion. The grand-daddy of this space is pro­bably Robert Sco­ble, who may work full-time for Mic­ro­soft, but whose brand is much, much lar­ger than any job desc­rip­tion they could give him; that’s worth far more than anything they’re ever likely to pay him.
Once I crea­ted my own fled­gling glo­bal mic­ro­brand (i.e. via this weblog) I star­ted hel­ping other peo­ple do the same. A bes­poke Savile Row tai­lor. A Mas­ter Jewe­ler. A small vin­yard in South Africa. It was something I really wan­ted to know about. It was pro­fes­sio­nally the most com­pe­lling idea I had ever come come across. I was hoo­ked.
Of course, “The Glo­bal Mic­ro­brand” is not con­cep­tual roc­ket science. You don’t need a Nobel Prize in order to unders­tand the idea. What exci­tes me about it is the fact that I now live in a small cot­tage in the English boo­nies, and career­wise I’m get­ting a lot more done than when I lived in a large apart­ment in New York or Lon­don, for a fifth of the overheads. For one fif­tieth of the stress levels.
This year I’ve been spen­ding a lot of time in Lon­don. Any more than 2 – 3 days down there I start fee­ling really stres­sed out. For years I thought it was just me. No, actually, ever­yone down there is really stres­sed out. It’s just con­si­de­red nor­mal. And the same applies in all the other big cities I know well.
I was tal­king to a friend on the phone about this yes­ter­day.
“There’s only two ways to deal with life in the big city,” he says. “Alcohol and high pri­ces. Immer­sing your­self in high rent, luxury items, trendy, over­pri­ced cock­tail bars, flashy res­tau­rants, tall leggy blon­des who don’t give a damn about you, just to act as a buf­fer zone bet­ween you and the abyss.“
“Which you pay a lot for,” I say.
“Which you pay a hell of a lot for,” he says.
It seems to me a lot of peo­ple of my gene­ra­tion are loc­ked into this high-priced cor­po­rate, urban tread­mill. Sure, they get paid a lot, but their overheads are also off the scale. The minute they stop tap­dan­cing as fast as they can is the minute they are crushed under the wheels of com­merce.
You know what? It’s not sus­tai­na­ble.
Howe­ver, the Glo­bal Mic­ro­brand is sus­tai­na­ble. With it you are not behol­den to one boss, one com­pany, one cus­to­mer, one local eco­nomy or even one industry. Your brand deve­lops rela­tionships in enough dif­fe­rent pla­ces to where your per­ma­nent address beco­mes almost irre­la­vant.
With English Cut, both Tho­mas and I are selling $4000 suits to Ame­ri­cans, Cana­dians, Aus­tra­lians, Euro­peans, Asians, Arabs etc. Neither one of us cares much for the high-maintenance lifestyle. Sure, we tra­vel all over seeing clients and spea­king at con­fe­ren­ces, but the day-to-day is far more low key. We go to the pub twice a week, we go to the local cheap-and-cheerful Chi­nese res­tau­rant once a week, we have dumb hob­bies we like to do, like taking the sail­boat out on the wee­kend, or dra­wing wee car­toons. We both drive second hand cars and pay cheap-as-hell rent.
Again, it’s not roc­ket science. But as long as we keep blog­ging, avoid high overheads and keep making the best suits in the world, nobody can take it away from us.
And the same prin­ci­ple applies to the other pro­jects I work on.
Frankly, it beats the hell out of com­mu­ting every mor­ning to the cor­po­rate glass box in the big city, something I did for many years. Just so I could make enough money to help me for­get that I have to com­mute every mor­ning to the cor­po­rate glass box in the big city.
There are thou­sands of rea­sons why peo­ple write blogs. But it seems to me the big­gest rea­son that dri­ves the blog­gers I read the most is, we’re all loo­king for our own per­so­nal glo­bal mic­ro­brand. That is the prize. That is the tic­ket off the tread­mill. And I don’t think it’s a bad one to aim for.

August 10, 2005

nobody genuinely wants to hand over their hard-earned money to lawyers and consultants

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(click on image to enlarge etc.)
Paul Hat­ton over at Hard Dia­mond talks about a watch he was comis­sio­ned to design.

This watch is made of 18ct white gold, with an 18ct rose gold face, and is step­ped at the sides. As it was for a woman, and a cele­bra­tion, I chose to set the ends of the watch with pink, yellow and blue sapphi­res, and white dia­monds. As it was her 50th birth­day, I also deci­ded to high­light the 50th minute.

Just so you know, I receive a small com­mis­sion for every piece of jewelry that sells via Hard Dia­mond. I sup­pose if I wan­ted to go into the jewelry busi­ness, I could.
We’ll see. Right now it inte­rests me less as a money spin­ner, and more of a good exam­ple of how blogs are the pre­fect medium for buil­ding a “Glo­bal Mic­ro­brand”.
Hard Dia­mond and English Cut have an added advan­tage over other busi­ness blogs, in that they actually sell stuff peo­ple actually want. Peo­ple actually do want fine jewelry and clothes, and in my expe­rience it seems that if they can afford it, they don’t mind spen­ding the money.
Other pro­fes­sions– law­yers, accoun­tants, con­sul­tants, mar­ke­ting sch­moes etc– they may have embra­ced the blo­gosphere more avidly than the tra­di­tio­nal crafts­man, but in many ways their job is har­der.
Because nobody genui­nely wants to hand over their hard-earned money to law­yers and con­sul­tants [believe me, as a mar­ke­ting con­sul­tant, I know]. We just hap­pen to live in a world where it has become a pai­ned neces­sity.
We’ll see how this beje­we­lled story unfolds. Watch this space.

August 9, 2005

husband & wife

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Yes­ter­day I found this rather char­ming hus­band & wife busi­ness blog:

Together Misty and Bill make your com­pu­ters, hard­ware, soft­ware, net­work, Inter­net, email, web­site, and blog work like magic.

What got my atten­tion was they seem to have taken the “Glo­bal Mic­ro­brand” con­cept on board rather seriously.
It’s cool to see. In the last six months I’ve dealt with cus­to­mers from all over the pla­net, the amount of indi­vi­dual natio­na­li­ties would easily exceed a dozen, maybe two. I find it remar­kably libe­ra­ting.
Thanks Misty and Bill for the kind words. Hope it works for you.

July 21, 2005

global microbrands etc

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From Trend­watching: The Nou­veau Niche.

Con­su­mers are more indi­vi­dua­li­zed than ever, expec­ting every good, ser­vice and expe­rience to be addres­sing their uni­que and oh so impor­tant sel­ves. Gone are the tra­di­tio­nal demo­graphic seg­ments, the dis­tinct con­su­mer clas­ses: this is all about being MASTERS OF THE YOUNIVERSE. Gone too are the days when, as Busi­ness­Week so elo­quently put it; “the ideal was not merely to keep up with the Jone­ses, but to be the Jone­ses.” In a NOUVEAU NICHE world, where the demise of ins­ti­tu­tions and their sti­fling con­ven­tions has unloc­ked latent hyper indi­vi­dua­li­za­tion, where it is all about ‘me’ (for bet­ter or worse), where being spe­cial will lend con­su­mers sta­tus, to be mass is now every consumer’s night­mare. Wit­ness GRAVANITY, wit­ness MASSCLUSIVITY. Even the few mass objects of desire that still manage to unite large groups of con­su­mers — iPods, Nokia hand­sets, or the Mini Coo­per — are likely to be cus­to­mi­zed and per­so­na­li­zed the moment they leave the warehouse, web­site or store.
Con­su­mers are also more expe­rien­ced than ever. They expertly cut through the crap, ignore adver­ti­sing, and know which qua­lity and price levels are fair. They acti­vely hunt for the best of the best, [my ita­lics] and the best of the best is often NOT mass. (The only mass they’re willing to put up with is the stuff they don’t really care about and can get on the cheap at Aldi or Wal­Mart). As Chris Ander­son, author of the exce­llent Long Tail article points out, the only rea­son mass used to equal ‘hit’, had to do with the now out­da­ted per­cep­tion that if something sells well, it must cer­tainly be good.

Yep, I can relate. Last February (before English Cut had taken off) I wrote:

We have gone beyond the tip­ping point. We are not blog­ging because it’s cool or hip. It’s now mostly about sur­vi­val.
We have ente­red an age where anyone who wants to make a living above mini­mum wage will have to get used to the idea of buil­ding and owning their own “glo­bal mic­ro­brand”. If you’re not blog­ging already, I would start. Seriously.

Re. All this sort of stuff I like to write about– blogs, English Cut, The Hugh­train, Seth Godin and his Pur­ple Cow, the slow death of Madi­son Ave­nue and Big Media, The Clue­train, etc etc:
It’s all con­nec­ted. In the last week or so English Cut got e-mails from peo­ple wan­ting appoint­ments, from all over: Dubai, Japan, San Fran­cisco, Washing­ton, Atlanta, New York, India, etc.
It’s all about The Glo­bal Mic­ro­brand. English Cut is my way of expres­sing it. But had it not been suits, had I not had a friend who was a Savile Row tai­lor, it would’ve been something else.

April 7, 2005

post-hughtrain

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Thanks, Brian, fot the lovely post. I hope you won’t begrudge me pos­ting it here in its enti­rety:

How Does Your Glo­bal Mic­ro­brand Grow?
Take one savvy tai­lor in the UK. Niche the offe­ring. Niche it again. Mix one manic, disaf­fec­ted drea­mer as mar­ke­ting ins­ti­ga­tor. Fold one open-to-happenstance PR type in NYC. Drop crumbs along the way.
Yield one mid­night reader/writer in Loui­siana, who, against all odds, knows the value offe­red by said English tai­lor, who only a few months ago made the counter-intuitive move to take to the Intar­Web.
Fla­tearth? I’d call it NowTime.

The Hugh­train was all about adver­ti­sing and bran­ding. As I was hol­ding down an adver­ti­sing job when I wrote it, that’s not sur­pri­sing.
“Post-Hughtrain” is slightly dif­fe­rent. Post-Hughtrain is all about buil­ding what I call a “Glo­bal Mic­ro­brand”.
Three things things trig­ge­red this evo­lu­tion.
1. The bit­ter emp­ti­ness and eco­no­mic unfea­si­bi­lity of being just one more semi-desperate mar­ke­ting evan­ge­list sch­muck with a “new exci­ting” mar­ke­ting sch­piel nee­ding to be sold to the usual aspiring-corpses-corporate-numpties. Snake Oil? Perhaps. I pre­fer Mono­so­dium Glu­tame as the metaphor.
2. Wor­king with English Cut, obviously.
3. A let­ter I wrote a cou­ple of months back to Doc Searls. Hugh­train was all about “Smar­ter Con­ver­sa­tions”. Post-Hughtrain is about “The Smar­test Con­ver­sa­tion”, which to me is what English Cut is all about. Go read the letter.

January 20, 2005

this is why blogging matters

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In a recent gaping­void post, Jon made an inte­res­ting com­ment about the effect of glo­ba­li­sa­tion on the Holly­wood enter­tain­ment industry:

Oddly enough, many of the peo­ple who do get out of the adver­ti­sing busi­ness and into the movie busi­ness, spend most of THEIR time trying to figure out how to make enough money in the busi­ness to get OUT of the crea­tive BUSINESS alto­gether.
It’s an enter­tai­ning merry-go-round in itself.
And we see the “crea­tive” jobs get­ting outsour­ced in the film and tele­vi­sion busi­ness as well. From hiring Cana­dian, Ger­man, Czechos­lo­va­kian, or whatever-ian direc­tors, pro­duc­tion desig­ners, edi­tors or what have you in order to qua­lify their pro­duc­tions for foreign tax breaks or even bet­ter, foreign invest­ment in the pro­duc­tions them­sel­ves — it is a part of living in the “glo­bal eco­nomy.“
Unfor­tu­na­tely, glo­bal eco­nomy often = local pain. Espe­cially in cases where tech­no­logy (in the motion pic­ture busi­ness, came­ras, sta­ges, etc.) or even locale “hip­ness” (e.g. New York, Chi­cago for ad execs) become the rea­sons for doing busi­ness in a spe­ci­fic place. As the tools to create become more and more acces­si­ble, and obtai­na­ble, and as exo­tic loca­les become more acces­si­ble via the inter­net, it will con­ti­nue to dilute the power of the old guard talent.
What I think this means for those of us in busi­nes­ses like this, is that we need to find a way to become our own open stan­dard, glo­bal com­mo­dity or brand.

I know it sounds crazy when I talk about tur­ning gaping­void into a “glo­bal mic­ro­brand”, but this is pre­ci­sely why I’m doing it. There must be no square inch left on this earth where what I have can be taken away from me.
And I really, truly, sin­ce­rely hope you feel exactly the same way about your work.
This is why the inter­net mat­ters. This is why blog­ging mat­ters.
[FURTHER LINKS:] Tom Peters wri­tes won­der­fully on this sub­ject. Here’s a Fast Com­pany article he wrote about “Brand You”. And in a simi­lar vein, another per­son you must, must, must check out is Evelyn Rodri­guez.
[JUST NOTICED:] Tom Peters has added me to his blo­groll. Rock on!

December 27, 2004

turning the hughtrain into a global microbrand

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Though I’ve been mostly silent on it, these last weeks I’ve been wor­king on a really inte­res­ting pro­ject:
“Tur­ning The Hugh­train into a glo­bal mic­ro­brand.“
Been loo­king at ways to com­mer­cially extend The Hugh­train into mar­kets in Lon­don, Europe, Asia, the US West Coast and the US East Coast.
Suc­cess­ful? Depends who you ask. Right now it’s sprea­ding me pretty thin. I’m doing it for ZERO money. Hell, I wouldn’t even call it “Shoes­tring”. “Second-hand Den­tal Floss” would be more accu­rate.
But it’s WORKING.
There are 3 con­ver­sa­tions in the US. There are 3 con­ver­sa­tions in Europe, and there is 1 or 2 con­ver­sa­tions in Asia. Add to that, there’s about 6 con­ver­sa­tions to do with the whole cartoon-merch-publishing thing. Besi­des that, there’s a whole sea of B-List con­ver­sa­tions hap­pe­ning as well. My fin­gers are numb from wri­ting so many e-mails.
You can divide the B-List into two dis­tict cate­go­ries:

1. Here’s how we can help you.
2. Call us when you’ve got lots of money and we’ll be plea­sed to take great chunks of it away from you in exchange for doing bugger-all.

Guess which one works best for me?
As always, it’s about deli­ve­ra­bles.
The stan­dard Ad Agency biz model doesn’t work for this. Nor does the stan­dard Know­ledge Mana­ge­ment model. And yes, the “Blogs are really cool, please can we build you one and you pay us” model is pretty bloody awful, as well. Methinks the action is elsewhere.
What I’m seeing is a mas­sive dis­con­nect bet­ween the cul­tu­ral and tech­no­lo­gi­cal, bet­ween the inter­nal and the exter­nal mar­kets.
Very few peo­ple outside the blo­gosphere know what the hell I’m tal­king about. They get it in theory, but inva­riably they’ve been wor­king for too long in spe­cia­li­sed indus­tries that acti­vely dis­cou­rage seeing the big pic­ture. Too busy guar­ding their own patch to be anything other than sec­retly hos­tile.
Right now I’m using a blog and some dra­wings to impose my ideas upon the world. Soon I hope to be upgra­ding to much hea­vier arti­llery.
Much hea­vier.
(Email me: hugh at gaping­void etc.)