Archive
Categories

humanity is our ultimate competitive advantage

  Nobody fondly remembers their hospital or medical practice because of all the shiny new equipment. Some doctors and nurses are remembered simply because they really CARED. Because they had EMPATHY. Because they gave more...

the light within

  The Three Kings followed the Star of Bethlehem. Of course, it’s just a tale. The real star is the light within us. That is the star we must follow, not some miracle stellar body...

fear not

  What is it about the Angel Gabriel’s visit to the Virgin Mary that sticks with us, enough that Christians are still telling the story to their children, two Millennia later? I’m not sure what...

beauty is everywhere

  Anne Frank wrote in Diary of a Young Girl “Where there is hope, there is life.” It fills us with fresh courage and makes us strong again. Where there is life, there is beauty....

everything matters

One of the most insidious things you can to do is to think that an effort is ‘good enough’. That book report, design, invite, plan, etc. A culture of “good enough” is a culture of mediocrity,...

happy patients

Newsflash: Mindset and environment directly affect medical outcomes. Of course, all medical people know this, or at least, have it in the back of their mind somewhere. But by putting the idea of patient happiness...

psychological sharpnel

    When a company culture is in peril, you can tell. You can tell by all the needless psychological warfare flying around the place. People act more weirdly when they’re unhappy and/or desperate, what...

business is change

  Business is a liquid state. We get in trouble when we think it’s a solid state. Ergo, business is in a constant state of flow. The question is, are you?...

beauty is connection

  It’s amazing how in business, so many words are completely misused. When I say, “misused”, I mean, when what people say is 180-degrees opposite of what they actually do in practice. For example, when...

invent the future

There used to be a time when a person could make a fine living, not by creating anything, but just by pushing pieces of paper around. Those days, thankfully, are gone. These days, you’re either creating something interesting...

with gratitude

  The idea of “gratitude as duty” was shoved down my throat from a very early age. When I was a little boy I was told by my school masters on a constant basis about how...

thank you for you

  Sometimes the simplest tasks are the hardest. Like writing an email that just says thank you without gushing, seeming insincere, creepy, etc. It’s especially hard when we spend our lives writing some esoteric stuff that...

honest feedback is hard

  Sure, this cartoon has a counter-intuitive side to it- people often do the “I’m just being honest” thing in order to justify expressing their contempt. That being said, honest feedback at work is pretty...

talk! communicate!

  It’s amazing how in business, so many words are completely misused. When I say, “misused”, I mean, when what people say is 180-degrees opposite of what they actually do in practice. For example, when...

leaders

  Some companies just want the people at the top being leaders. Other companies aren’t so narrow minded, they expect all levels to be able to take a leadership position, where possible. I know which...