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The Four Fatal Flaws

Nobody likes peace and harmony more than me. But you can have too much of a good thing. Too much agreement means we’re all paying attention to the same things. The same things that we...

the first step of change

Change often feels like you’re losing something. Especially when it affects something that you’re very territorial over, like your career. So by creating an image about it, we externalize the feeling. Which makes it real...

healthUX – what is success?

Believe it or not, this image was inspired by the Lord of the Rings. I sat there watching the trilogy for the millionth time on a sick day off from work. I thought about bravery and...

we all have value

  This is an easy enough idea to believe. The hard part is, getting other people to believe it. Especially if they work for you. That good news is, if you actually do believe it,...

cultural denial

What is the single biggest issue with your organization’s culture?   They say that if you want your marriage with your beloved to last, you must “love them for what they are, not obsess over...

i want to be thankful

  The results are finally in. According to former Harvard researcher, Shawn Acher in his book, “The Happiness Advantage”, happiness affects your future success, more than your success affects your future happiness. In other words, saying...

the blame game

My favorite cognitive bias is that if I’m successful, it’s because I rock, and if I fail, it was somebody else’s fault. Whatever result I get, this gives me permission to feel better about myself,...

healthUX – save lives or die trying

SAVE LIVES OR DIE TRYING written by: Jeffrey Shub, MD When we hear a young college hopeful tell us that they’re pre-med the standard response is, “DON’T DO IT”. Not to discourage them, but rather to weed...

any questions?

When the boss guy asks his team if they have any questions, he’s not looking at them, his eyes are somewhere else. Why? Because he’s already made up his mind about everything, so any questions...

how most brainstorming sessions work

  Office brainstorming sessions are a good thing, at least, they are when they work. Sadly, most of the time they fail. This is because most of the time it has a lot more to do...

i had feelings once

Once you enter the working world, the temptation is to stop caring. You know, dog eat dog, no more messing around, focus on the bottom line, and all that. Meh. That might work short-term in...

when you love something

I guess the question with this cartoon is, “Is it true?” Do you actually make it happen, or do you just talk about it, daydream about it, while the reality turns out totally different? Well,...

i was looking for a cause

  Advice to employers: If you want to attract Millennials, don’t offer them a job, offer them a cause. Millennials aren’t worried about starving to death; they’re not worried about being killed in wars or...

healthUX – bring the outside in

Health Design Today: Bring the outside in written by: Sheila Babnis Today more than any time in the history of doing business, understanding what is happening in our industries and the eco-system is essential. Health is...

what is people get to know us?

  The funny thing about consultants is, they’re all scared of the exact same thing. They’re all scared of clients discovering that what they do, just doesn’t work all that well. ​ Sure, they’re all...