rackspace: why not try to rip the face off the dragon?

[Down­load prin­ta­ble ver­sion here etc.]

This is my latest car­toon from the series I’m doing for Racks­pace.

One thing that Racks­pace is very proud of is their cus­to­mer base. Both in terms of qua­lity and quan­tity. Not only do they have some really wic­ked cus­to­mers, they have lots of them.

And no, I’m not just being nice because they’re my client. Some of them ARE awe­some. A lot of ama­zing com­pa­nies that you’ve heard of and admire.

So… what’s wrong with wan­ting more where that came from?

What is wrong with wan­ting THE BEST cus­to­mer base in the world, and adjus­ting your busi­ness plan accordingly?

And what is wrong with dec­la­ring that to the fric­kin’ world?

To be honest, I don’t just see this car­toon as an inter­nal moti­va­tio­nal pos­ter wha­tsit. I also see it as a full blown adver­ti­se­ment– one that could easily go into maga­zi­nes like Wired or Inc.

What’s wrong with dec­la­ring to the world, “Here’s what we’re going after with a ven­geance”, rather than the usual “Here’s why should buy our won­der­ful pro­duct” drivel?

And the car­toon cha­rac­ter: why not make him stres­sed out and antsy– like real entre­pre­neurs are– rather than the usual happy-happy-joy-joy that most adver­ti­se­ments run with?

Why not talk to peo­ple about the ACTUAL world we live in, rather than the irri­ta­ting fan­tasy world that Madi­son Ave created?

Why the hell not?

We’re all going to be dead in 100 years. In the mean­time, why not try to rip the face off the dragon?

Exactly.

Comments

  1. Peo­ple usually res­pond to rea­lity bet­ter than a facade of real life, although the adver­ti­sing industry doesn’t seem to believe this.

    John

  2. I hate to be the party poo­per cuz I totally agree with the sen­ti­ment of this article, but one thing that stops me from saying “Here’s what we’re going after with a ven­geance”, rather than the usual “Here’s why should buy our won­der­ful pro­duct” dri­vel, is because so many com­pa­nies over­sell and under­de­li­ver. (hey, that rhy­mes :-)

    Any­ways, some peo­ple are unders­ta­ted and some are bom­bas­tic. I guess we have to decide what kind of per­son is our company.

  3. Well, I lear­ned a lot from your post although, I would say that dea­ling with cus­to­mers off line is totally dif­fe­rent from online.….…

    So what is the difference?

  4. Great work done by you guys!! Yes surely peo­ple are still not aware of the advance soft­ware and ser­vi­ces which helps to improve busi­ness ser­vice qua­lity. I will back on your blog to find some other great post like this.

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