September 19, 2010

the idea amplifier

On Fri­day I was tal­king to Peter Sis­son, gapingvoid’s new client, the guy behind Tok­tumi and Line2.

We were tal­king about “The Cock­tail Party Rule”- what’s true at cock­tail par­ties is also true in mar­ke­ting i.e. If you want to be boring, talk about your­self. If you want to be inte­res­ting, talk about something else.

Luc­kily, Peter concurs…

The way I see it, a pro­duct is an “Idea Ampli­fier”. You have an idea about something– pho­nes or wha­te­ver– and you build a pro­duct as an expres­sion of that idea.

For exam­ple, Zap­pos’ cen­tral idea is not really about shoes per se, it’s about com­pany cul­ture and cus­to­mer ser­vice– “Deli­ve­ring Hap­pi­ness”, as its CEO, Tony Hsieh calls it.

Simi­larly, with Line2 the cen­tral idea is not about an iPhone app, it’s about, and I’m quo­ting Peter here, “What pho­nes could be”.

And what can a phone be? I’m curious to find out. I think we all are.

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6 Responses to “the idea amplifier”

  1. Ed says:

    Some­ti­mes you just want shoes.

  2. OK, you asked “what can a phone be?” Imme­dia­tely I thought:

    1. A doors­top;
    2. A paper­weight;
    3. An excuse to sit in your car ins­tead of get­ting out and socia­li­sing with other mothers in the play­ground;
    4. A homing device/GPS sys­tem for your son who’s cyc­led further than he’s sup­po­sed to;
    5. A mis­sile;
    6. A shoehorn;
    7. An excuse to talk VERY LOUDLY when stan­ding in a queue;
    8. A device for spoo­king peo­ple when you say “Hi!” right behind them and they think you’re tal­king to them;
    9. A teething ins­tru­ment;
    10. A sun-bed for a mouse (clamshell design preferred)

    But of course, these are far too obvious and passé. Now “what a phone COULD be” is a dif­fe­rent pro­po­si­tion all together! Abi­lity vs Pos­si­bi­lity … Now let me think …

  3. […] What’s true at cock­tail par­ties is also true in mar­ke­ting i.e. If you want to be boring, talk abou… Hugh McLeod’s “Cock­tail Party Rule” trifft es auf den Punkt. Eine Marke ist nur dann […]

  4. […] Mac­leod refers to this as The Cock­tail Party Rule: “what’s true at cock­tail par­ties is also true in mar­ke­ting i.e. If you want to be boring, […]

  5. […] Mac­leod refers to this as The Cock­tail Party Rule: “what’s true at cock­tail par­ties is also true in mar­ke­ting i.e. If you want to be boring, […]

  6. teeth says:

    Hi, Neat post. There’s a pro­blem along with your site in web explo­rer, could check this? IE nonethe­less is the mar­ket lea­der and a huge part of folks will pass over your great wri­ting due to this problem.

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