February 28, 2010

random thoughts on being an entrepreneur


[The “I’m Not Delu­sio­nal” print, for sale on the gallery…]

Ran­dom thoughts on being an entre­pre­neur. [Ori­gi­nally pos­ted January, 2007]

I wouldn’t say I was an autho­rity on entre­pre­neurship, cer­tainly not in the same lea­gue as peo­ple like Fred Wil­son or Jason Cala­ca­nis. That being said, the last cou­ple of years haven’t been too shabby, either. With that in mind, here are a few thoughts I have on the sub­ject, in no par­ti­cu­lar order. The list, by the way, is far from com­plete– I’ll pro­bably be adding to it soo­ner than later etc.

1. Everything takes three times lon­ger than it should. Espe­cially the money part.
2. The best way to get appro­val is not to need it.
3. Peo­ple want what they can’t have. In fact, that’s pretty much all they do want.
4. Once you become an entre­pre­neur, you find the com­pany of non-entrepreneurs a lot har­der to be around. You’ve seen things they haven’t; the wave­lengths alter, it’s that sim­ple.
5. In a world of over-supply and com­mo­di­fi­ca­tion, you are no lon­ger paid to supply. You’re being paid to deli­ver something else. What that is exactly, is not always obvious.
6. Word of mouth is the best adver­ti­sing medium of all. The best word of mouth comes from dis­rup­ting mar­kets.
7. Peo­ple buy your pro­duct because it helps fill in the narra­tive gaps in their lives.
8. You can either be chea­pest or the best. I know which one I pre­fer.
9. Some peo­ple think that once they secure ven­ture fun­ding, their pro­blems will be over. Wrong. That’s when your pro­blems REALLY begin.
10. It’s bet­ter to be under­fun­ded than over­fun­ded.
11. If an ave­rage guy in a bar can unders­tand what you do for a living, chan­ces are you’re half­way to beco­ming a com­mo­dity.
12. It’s easier to turn an ally into a cus­to­mer than vice versa.
13. If you’re happy in your career before the age of thirty, you’re pro­bably doing something wrong. Heck, if you’re happy in your career before the age of seventy, you’re pro­bably doing something wrong.
14. Smart, young, artis­tic peo­ple are always asking me which is a bet­ter career path, “Crea­ti­vity” or “Money”. I always ans­wer that it doesn’t mat­ter. What mat­ters is “Effec­tive” and/or “Inef­fec­tive”.
15. Write the follo­wing on a piece of paper, have it fra­med, and stick it on your office wall: “Have you hug­ged your cus­to­mer today?”
16. Peo­ple will always, always be in the mar­ket for a story that reso­na­tes with them. Your pro­duct will either have this qua­lity or it won’t. If your pro­duct fails this test, quit your job and go find something else. Just making the pro­duct inc­re­men­tally chea­per or bet­ter won’t help you.
17. Pro­ducts are idea ampli­fiers. The mole­cu­les and/or bytes are secon­dary.
18. Peo­ple remem­ber the qua­lity long after they’ve for­got­ten the price. Unless you try to rip them off.
19. Mar­kets serve entre­pre­neurs bet­ter if the lat­ter can keep the for­mer under­sup­plied. Over­supply is the kiss of death.
20. I per­so­nally know a for­mer CEO who, once he attai­ned con­trol of the com­pany, ran an EXTREMELY pro­fi­ta­ble busi­ness into the ground in less than two years. From a mar­ket cap of $100 million to ZERO, just like that. Why? Short ans­wer: He loved being “The” CEO, but he didn’t much care for being “a” CEO.
21. In terms of beco­ming an entre­pre­neur, pro­bably the most use­ful thing I lear­ned in the last twenty years was how to enjoy my own com­pany for long stretches of time.
22. One suc­cess­ful entre­pre­neur I know well has a won­der­ful qua­lity, namely that he never, ever com­pa­res him­self to other peo­ple. He just does his own thing, which actually ser­ves him rather well. Just because his com­pe­ti­tor has bought him­self a big­ger motor boat, doesn’t mean he feels the need have a big­ger motor boat. This qua­lity helps him to build his busi­ness the way he sees fit, not the way the motor boat peo­ple see fit.
23. Run­ning a star­tup is full of extreme ups and downs. Which is why so many suc­cess­ful and happy entre­pre­neurs I know lead such nor­mal, sta­ble, ungla­mo­rous, “boring”, family-centered lives. Somehow they need the lat­ter in order to balance out the for­mer. Extra-curricular drama looks great in the tabloids, but that’s all it’s ulti­ma­tely good for.
24. MBAs are con­di­tio­ned to use their brains in much the same way as sex wor­kers are con­di­tio­ned to use their geni­tals. Nice work if you can get it.
25. Bill Gates may have a million times more money than me, but he isn’t going to live a million times lon­ger than me, watch a million times more sun­sets than me, make love to a million times more women than me, drink a million times more fine wines than me, lis­ten to a million times more Beetho­ven String Quar­tets than me, nor sire a million times more chil­dren than me. Human beings don’t scale.
26. F. Scott Fitz­ge­rald once wrote, “There are no second acts in Ame­ri­can lives.” F. Scott was a drun­kard and a fool.

"Hugh's Daily Cartoon" Newsletter. A new cartoon sent out every weekday morning to your inbox [RSS version here.]. A wee chuckle to start your day off right etc.

87 Responses to “random thoughts on being an entrepreneur”

  1. Loved these. Espe­cially 2,3,5, and 7.

  2. Yet another thing you have writ­ten that makes me feel like I am going to cry or throw up, but in a good way. Fuc­king awe­so­me­tas­tic. That is all.

  3. Yes! I just wrote down “Have you hug­ged your cus­to­mer today?” and pos­ted it on my wall, as you sug­ges­ted. Bri­lliant, and so overlooked!

    And #4 is oh so true! that and #7 really hit home. You rock my dear! :)

    And you deserve a hug too. *hugs*

  4. Andy says:

    Usually when I see a list that invol­ves entre­pe­neurship I’m ready to click the little X on the tab in Fire­fox, but I actually really enjo­yed rea­ding this, great article.

  5. Shama Kabani says:

    Hugh  — Great stuff. = )

    espe­cially loved 1, 18, 25, 26

    Hope to see you at SXSW this year!

  6. greg says:

    This car­toon needs to be a cube gre­nade or a seri­graph. please.

  7. Jen says:

    Got this link form a friend, wow I love my friend more now. You sum­med up so much of what I have thought from time to time and explai­ned so many things I didn’t rea­lize but kinda knew. Thanks.… May the world go the way of crea­tive peo­ple in busi­ness and life.

  8. […] words from my pal Hugh. Many more where that came from…he’s on a roll of […]

  9. Re “You can either be chea­pest or the best. I know which one I prefer.”…

    That is pri­ce­less and Apple’s busi­ness model. Unfor­tu­na­tely too many artists and entre­pre­neurs com­pete on price alone. A fool’s game. Tons of wis­dom in this post!!!

  10. Ross Hudgens says:

    I disa­gree with this one:

    “13. If you’re happy in your career before the age of thirty, you’re pro­bably doing something wrong. Heck, if you’re happy in your career before the age of seventy, you’re pro­bably doing something wrong.”

    Seems like you’re only appl­ying this to your own cir­cums­tance. Don’t know how this pos­sibly could be right otherwise.

    • Jo-Anne says:

      This was the only one that didn’t ring true for me either, but then I guess it depends on your defi­ni­tion of “happy”.

    • Yes its for his own cir­cums­tance, as an entre­pre­neur. If you’re happy and con­tent, your busi­ness will get stale and then suf­fer. You need to be vigi­lant, not comfortable.

  11. Mariah says:

    #7 could the best thing you have ever written.

    #24 leads me to believe you don’t know much about sex work.

  12. #25 adden­dum: Human beings don’t scale… yet.

    see also: Ray Kurz­weil, Sin­gu­la­rity, Char­les Stross

  13. GL Hoffman says:

    Hi Hugh…nice list. As a serial entre­pre­neur myself, I did the same thing and wrote STARTUP, 100TIPS TO GET YOUR BUSINESS GOING.
    It is not for sale but if any of your rea­ders want a FREE pdf of my 100 tips, they can just email me.
    Good work, I am a fan.

    • It’s great, I reques­ted it and I had an imme­diate res­ponse from author. After I done rea­ding the book I must say — well done. The book is very neat, writ­ten in crea­tive way, yet sim­ple to unders­tand and I believe it is a must-have daily remin­der for anyone who want to suc­ceed in star­ting up new busi­ness ideas.

      Thank you Mr. Hoff­man for this com­pli­men­tary best gift of my day.

      P.S. I mostly like points 2, 14 and 25 of the main post. Great stuff! :o )

    • Vinoo Robert says:

      @Hugh McLeod
      Great stuff, food for thought, Hugh! Frankly most of it runs true, thanks for the same. Rea­ding it for the third time and never boring, got it the first time from Avi­nash Kaushik, the web analy­tics Guru and your friend :-) Thanks once again!

      @Hoffman
      Would love to read your start up tips too:-) Mail it please!

  14. Once again, exce­llent and to the point, Hugh.

    Loving — 1, 2, 15, 16.

  15. Joe Oviedo says:

    Awe­some Post! Back to earth and a great remin­der.. great way to finish the week and to start the next! Take care! =D

  16. Arun says:

    Every one of these is a gem of wis­dom. No: 7 takes the cake actually :)

  17. G says:

    Words from the wise! Excellent!

  18. Toby Martini says:

    Really great, suc­cinct messages.

    I want to just grab the whole thing and post in on my blog and claim owe­nership! (and no, I won’t)

    But, maybe I’ll go write about the way it touched me and I’ll point peo­ple back here to get a dose of the original.

    Thanks for the ins­pi­ra­tion today!

    Cheers!
    Toby

  19. […] While I was there I ran across this article: ran­dom thoughts on being an entrepreneur […]

  20. […] ran­dom thoughts on being an entre­pre­neur | @gapingvoid – Some of my favou­ri­tes: 7. Peo­ple buy your pro­duct because it helps fill in the narra­tive gaps in their lives. 5. In a world of over-supply and com­mo­di­fi­ca­tion, you are no lon­ger paid to supply. You’re being paid to deli­ver something else. What that is exactly, is not always obvious. 11. If an ave­rage guy in a bar can unders­tand what you do for a living, chan­ces are you’re half­way to beco­ming a com­mo­dity. 16. Peo­ple will always, always be in the mar­ket for a story that reso­na­tes with them. Your pro­duct will either have this qua­lity or it won’t. If your pro­duct fails this test, quit your job and go find something else. Just making the pro­duct inc­re­men­tally chea­per or bet­ter won’t help you. 21. In terms of beco­ming an entre­pre­neur, pro­bably the most use­ful thing I lear­ned in the last twenty years was how to enjoy my own com­pany for long stretches of time. […]

  21. […] 25. Bill Gates may have a million times more money than me, but he isn’t going to live a million times lon­ger than me, watch a million times more sun­sets than me, make love to a million times more women than me, drink a million times more fine wines than me, lis­ten to a million times more Beetho­ven String Quar­tets than me, nor sire a million times more chil­dren than me. Human beings don’t scale. via gapingvoid.com […]

  22. Kbow says:

    Like:
    18. Peo­ple remem­ber the qua­lity long after they’ve for­got­ten the price. Unless you try to rip them off.

    7 sounds ‘cool’ but is such an overs­ta­te­ment. True of some pro­ducts, but not all (or even most) imo.

  23. Heidi says:

    What a fan­tas­tic list! Love so many of them but #21 really hits home today: In terms of beco­ming an entre­pre­neur, pro­bably the most use­ful thing I lear­ned in the last twenty years was how to enjoy my own com­pany for long stretches of time.

  24. Tyson says:

    hugh– love love love this– thanks for sha­ring. As an entre­pre­neur, this is so comforting,rewarding, satisf­ying, exci­ting to read.…

  25. As usual…so damn real and just down to busi­ness. Loved it…of course. Thanks again for sha­ring. You Da Man!

  26. Being an entre­pre­neur still sucks less on the Suc­ko­me­ter than being an emplo­yee. At least that’s what I think.

  27. Chris Harmon says:

    Num­ber 4 hit home with me. Now I have got to move out of my subdivision.

  28. Lisa Hickey says:

    One com­men­ter said “num­ber 7 is an overs­ta­te­ment”. Pre­ci­sely – they are all overs­ta­te­ments. That’s why they work. When you’re an entre­pre­neur, you have to take that gigan­tuous step that says “I am going to keep doing everything bet­ter.” Rather than lear­ning *what* the truth is, learn “when* it is. You’ll never have the exactly right infor­ma­tion, but you’ll learn how to use the infor­ma­tion you have when you need it the most.

    Thanks Hugh. “Fuc­king awe­so­me­tas­tic” is a pretty good coin of the phrase for what this is.

  29. YourNetBiz says:

    I could not stop rea­ding — this was one of those rare posts for me. Thanks for com­mit­ting your thoughts to paper and sha­ring them with us.

    Best,
    Ana Hoffman/Your­Net­Biz

  30. Jen H says:

    As an Entre­pre­nuer about to relaunch her com­pany under a new name, so many of these ring true. I am glad I am not the crazy one, non-entreprenuers are! @jenehanson

  31. Megan says:

    I have copied and pas­ted #6,7,15 & 16 into my word pro­ces­sor so I can print them out and stick them somewhere pro­mi­nent… Great list — thanks!

    Yours,
    Megan

  32. […] ran­dom thoughts on being an entre­pre­neur | gaping­void (tags: ***** entre­pre­neurship busi­ness ins­pi­ra­tion stra­tegy life star­tups work advice gaping­void howto) […]

  33. Very hum­bling and true.

  34. Hi Hugh,
    Great list. Like a mar­ke­ting guru (who’s name I for­get) once said: ‘Peo­ple don’t buy 1/4″ drills, they buy 1/4″ holes’.

    Great work. Keep it up,

    Adrian

  35. Tasha says:

    Doesn’t sound like the kind of cha­llenge I’d be inte­res­ted, but I’m really happy it works for you. Howe­ver, don’t count your­self out of the whole brain/creativity usage. I’m pretty sure I’ve seen you use both over the course of your entre­pre­neurship. Chin up, brave one!

  36. Gretchen says:

    Really enjo­yed your ran­dom thoughts …very insight­ful. Only one I didn’t quite unders­tand: #24. Who are you refe­rring to in “nice work if you can get it”? Is “you” the entre­pre­neur or the MBA?

  37. Kristin says:

    Hugh–

    This is good stuff.….especially #25. Great remin­der that it’s easy to for­get the fundamentals.

    Keep wri­ting! Be well.…

  38. […] I’m on Twit­ter. A Tweet leads me to a blog post writ­ten by Hugh McLeod. On the blog – some great quo­tes about entre­pre­neurship. One in par­ti­cu­lar, stri­kes a chord: […]

  39. […] can no lon­ger craft their own sto­ries but must learn how to let con­su­mers craft sto­ries for them.  Hugh Mac­leod recently blog­ged “Peo­ple will always, always be in the mar­ket for a story that reso­na­tes with […]

  40. Girlnextdoor says:

    You really made everything so clear!!!
    I’m going to print this up and post it on my desk.

  41. Well, Hugh,

    Now I know what my life looks like. From the outside.
    Kick-ass-a-licious.

    Fin.

  42. […] 5, 2010 by they­call­me­bim­boss Got the below off gapingvoid.com. I couldn’t agree more. LOL Check it out. He’s got some great […]

  43. Mark says:

    Awe­some post. Solid stuff.

    Re: #26: I actually think Fitz­ge­rald was saying something pretty deep about the collec­tive Ame­ri­can psyche of the 1920’s, not defi­ning indi­vi­dual limi­ta­tions. He may have been a drun­kard (well, WAS a drun­kard), but I’d be a little more care­ful before thro­wing casual epi­taphs like “fool” at a colos­sus like Fit­ge­rald, espe­cially based on a misun­ders­tan­ding (or at least mis­re­pre­sen­ta­tion) of one of his (actually pretty bri­lliant) statements.

    Neverthe­less, it got me to com­ment, and I applaud the intent with which you wrote #26, to wit: yes, we can rein­vent our lives. Cool.

    • Jill Elswick says:

      Hi Mark!

      I don’t claim to unders­tand Fitzgerald’s quote. I thought Ame­rica was known as the place where peo­ple *could* rein­vent them­sel­ves. We give peo­ple — or they take — second chan­ces. If they’re suc­cess­ful, we may not like them, but we grud­gingly admire them. We revere success.

      I think Hugh’s com­ment about Fitz­ge­rald being a “fool” was meant for shock appeal and a touch of humor at the end of the article. A little play­ful hero-bashing is healthy. :-)

      Jill

  44. Vickie says:

    Great list, Hugh! I par­ti­cu­larly like #s 4, 10, 22 and 26. Thank you!

  45. […] It was the idea that there was no per­fect spaghetti sauce, just per­fect spaghetti sau­ces. As Hugh Mac­Leod says: Pro­ducts are idea ampli­fiers. The mole­cu­les and/or bytes are […]

  46. These are really great ideas and they should all be put to work… this is the dif­fi­cult part!

    Regards from Mexico.

    JM

  47. I agree with you, I believe! Could it become pro­ba­ble to be able to get your site trans­la­ted directly into Ger­man? English is my own second language.

  48. Most exce­llent.

    One thought to add — To suc­ceed is to keep moving.

    Jus­tin

  49. […] ran­dom thoughts on being an entre­pre­neur | gapingvoid […]

  50. […] ladies if you’re into shoes take a look at http://www.soleenvie.com and let us know what you think of the con­cept http://bit.ly/bigQQ3 3 days ago ran­dom thoughts on being an entre­pre­neur | gaping­void March 11, 2010, 2:52 pm Filed under: Unca­te­go­ri­zed via gapingvoid.com […]

  51. […] post: Ran­dom Thoughts on Being an Entre­pre­nur is one of my all time favou­ri­tes.   It ins­pi­red me to go back through my end­less pages of notes […]

  52. […] Ran­dom thoughts on being an entre­pre­neur I wouldn’t say I was an autho­rity on entre­pre­neurship, cer­tainly not in the same lea­gue as peo­ple like Fred Wil­son or Jason Cala­ca­nis. That being said, the last cou­ple of years haven’t been too shabby, either. Source: Gaping Void […]

  53. Forouzani says:

    I like your ran­dom thoughts — I tend to agree with most of them.

  54. […] So much so, I am thin­king of buying a copy, unless you want to make an awe­some dona­tion. His ran­dom thoughts on being an entre­pre­neur is something all artists should read. Is it delu­sio­nal to think as an arts entre­pre­neur that I can […]

  55. […] Ran­dom Thoughts on Being An Entre­pre­neur Funny! – on GapingVoid.com […]

  56. Human beings don’t scale.

    Love it, love it, love it. Thank you!!! :D

  57. […] Ran­dom Thoughts on Being An Entre­pre­neur Funny! – on GapingVoid.com […]

  58. […] Ran­dom Thoughts on Being an Entre­pre­neur | Gaping­void (Link) […]

  59. […] your delu­sions, per­haps? He’s not delu­sional, he’s an entre­pre­neur, as ins­pi­red by this car­toon. We all are in some sense, and it’s vital to find that bal­ance bet­ween life and art. Dennis […]

  60. Kim Smith says:

    What an insight­ful look into the life of an entre­pre­neur! I could see myself (or my situa­tion) in so many of these obser­va­tions. I just had to chuc­kle at seve­ral of them, as they are so real – and let’s face it, nothing is more funny than real life!

    Thanks for the great post!

  61. deborah says:

    I’m a poet and a mar­ke­ter. Love. This. Post. Thanks for sha­ring the wis­dom and humor.

  62. […] ran­dom thoughts on being an entre­pre­neur (February 28, […]

  63. So sin­cere and dead on! Cant believe I didn’t see it till now — nee­ded it all of March and am now ins­pi­red!! Thanks again Hugh!

  64. Vijay says:

    Great thoughts.

    I sug­gest to read Chanakya’s prin­ci­ples of Economics.

    Regards

  65. […] 3) Hugh Macleod’s Ran­dom Thoughts on Being an Entre­pre­neur: http://gapingvoid.com/2010/02/28/random-thoughts-on-being-an-entrepreneur-2/ […]

  66. garrett says:

    A friend poin­ted this post out to me a while back; I enjoy coming back to it and re-reading it time to time. I never felt com­pe­lled to com­ment until tonight, but just wan­ted to say thanks for the inspiration.

    Best,
    –g

  67. […] here, you may want to subsc­ribe to my RSS feed. Thanks for visiting!Hugh Mac­Leod sha­res a list of ran­dom thoughts on being an entre­pre­neur – a sim­ple list of twenty-six ins­pi­ra­tio­nal tit­bits on busi­ness, posi­tio­ning and […]

  68. […] For more inte­res­ting thoughts on being an entre­pre­neur – you might want to check this article out. […]

  69. barricas says:

    es bueno encon­trar gente que cuel­gue sus infor­ma­cio­nes y opi­nio­nes en blog y foros, is good that per­son attack his opi­nion and infor­ma­tion in blog, best regards from spain, barri­cas, barri­les de roble, venta de barri­cas, barri­cas usadas

  70. […] sour­ced from Mitul, Gaping Void, Appli­cant, and Busi­ness Pun­dit (which iro­ni­cally was from a story tit­led, 15 Rea­sons Not To Be […]

  71. […] you further need to know more about entre­pre­neurship, read “Ran­dom Thoughts on Being an Entre­pre­neur” and “Rede­fine Entre­pre­neurship” in […]

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