December 23, 2009

if your boss tells you, “our brand must speak with one voice”, quit.

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“My boss won’t let me” is a terri­ble excuse for not get­ting on with buil­ding your own per­so­nal glo­bal mic­ro­brand, within the con­fi­nes of your job. A good boss wants her emplo­yees to have their own sense of sove­reignty and des­tiny. Why on Earth would you tole­rate a boss that didn’t?

I once had a boss who didn’t like the fact that I had a blog. Espe­cially when I blog­ged about stuff that was rela­tive to our industry. Yeah, “Our brand must speak with one voice” was his idea. Yes. I know.

Actually, the rea­lity was, HE wan­ted to be “The One Voice”. He wan­ted all the cre­dit, and all the rewards. He didn’t mind me put­ting words into his mouth– stuff I had writ­ten– so long as the outside world gave him all the cre­dit. But he didn’t want me in any other role, other than sub­ser­vient, nowhe­res­vi­lle wage slave. He fought tooth and nail to keep me from ever beco­ming a rain­ma­ker inside the com­pany, something he wan­ted all for himself.

I left the job a few months later. I was glad to leave, frankly.

The story actually has a happy ending. To deflect some of the heat the boss was currently giving me, I deci­ded to stop blog­ging about our industry for a while. I deci­ded ins­tead to write about a dif­fe­rent sub­ject altogether.

Not sure what to write about, I just dug into my past expe­rien­ces and star­ted wri­ting a series of blog posts on the sub­ject of crea­ti­vity, from what I had lear­ned from all those years of car­too­ning. This series ended up being read online by a lot of peo­ple, and then went on to become my first book, “IGNORE EVERYBODY”, which went on to become a busi­ness bestseller.

Last time  I chec­ked, my for­mer boss’ situa­tion hasn’t chan­ged much. He’s still hac­king away in buzzword-infested medioc­rity, his “speak with one voice” shtick still being com­ple­tely dis­re­gar­ded by anyone who mat­ters in the industry.

Scha­den­freude…

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17 Responses to “if your boss tells you, “our brand must speak with one voice”, quit.”

  1. Ross Hudgens says:

    Good roll you’re on recently. This and the “fight like hell” post were a nice return to the qua­lity stuff you had put out for a long time, but I had felt for a while there that a lot of your stuff had gone soft/lost some flavor.

    Here’s to more in 2010.

  2. Andres B says:

    Heh, Scha­den­freude is a dish bet­ter ser­ved imme­dia­tely :-)
    (Make it a cartoon!)

  3. Caroline says:

    Love, love, love this. Biding my time amid “buzzword-infested medioc­rity” right now, but kee­ping my eyes on the prize (not sure exactly what that is yet). I get my knuc­kles wrap­ped every few weeks for not falling in line…

  4. Caroline says:

    BTW, that great NY NY piece reminds me of the large mural that used to be behind the bar at the Gra­mercy Park Inn pre-renovation.

    I used to say, “I work in publishing to sup­port my NY habit.”

  5. josef says:

    Great story…I had somewhat simi­lar story with a boss in one of the schools I was teaching. Qui­ting felt so good.
    Thanks
    Josef

  6. Ric says:

    The temp­ta­tion to gloat is almost overwhel­ming … :)

  7. Ahh, the Karma of it all. 50 pounds is a lot.

    Com­pa­nies should help their peo­ple build their careers. If they aren’t pas­sio­nate about their pre­sent job then help them move on. Both sides will be hap­pier. The com­pany can find someone that truly loves the work and the emplo­yee can find the work that he truly con­nect with.

  8. Hamed says:

    Good Post. I have been strug­gling with my boss recently too. I feel like m not able to do what I want and anything I do gets stuck in his mail and never reaches the right per­son. Your post has given me some ins­pi­ra­tion adn direction..:)

  9. aprces says:

    The style of wri­ting matches “ingore every­body” very much. Very often we need more than one head.

  10. Love your NY NY piece. I live on Canada’s west coast (Vic­to­ria, BC). We spent nine days in NYC last fall. Had an awe­some time and would love to come back again.

    Can relate to the com­ments about your for­mer boss as well, and I’m currently on a simi­lar jour­ney to find something bet­ter. What I do 9 to 5 is beco­ming less and less rele­vant and my life outside of work inc­rea­singly more fulfilling.

  11. tucola says:

    This struck a chord.

    It seems to me that when large orga­ni­sa­tions are deci­ding who gets to have a voice and how the orga­ni­sa­tion is going focus out­ward pre­sen­ta­tion of exper­tise, there are three things at play: a) what’s good for the busi­ness, b) what’s good for the boss and c) what’s good for you.

    Only a) is sup­po­sed to mat­ter. But funny how, given it’s the boss making the deci­sions, a) often appears to coin­cide with b), whe­reas coin­ci­dence bet­ween a) and c) seems to be much less common.

    So you end up with ten unsung heros wor­king like hell behind the sce­nes in an attempt to make one per­son look like an infa­lli­ble genius to the outside world. The ten peo­ple are kept at it by being told that if they work hard and keep their heads down, one day the orga­ni­sa­tion might let one of them be the ‘genius’.

    I have been very inte­res­ted in hea­ring your thoughts and those of others as to whether this para­digm is the best way to run a busi­ness, and cer­tainly as to whether it is the best way to to run one’s life!

  12. Mark Essel says:

    Hahaha, fan­tas­tic tale Hugh. The Scha­den­freude was well ear­ned. There’s nothing petty about exer­ci­sing your per­so­nal free­dom to create.

  13. […] to this, i found just a cou­ple of days ago a great post from Hugh McLeod’s site tit­led: If your boss tells you, “our brand must speak with one voice”, quit. I once had a boss who didn’t like the fact that I had a blog. Espe­cially when I blog­ged about […]

  14. […] on his own and was expres­sing it. It remin­ded me of com­mu­ni­ca­tion poli­cies in orga­ni­sa­tion and a post recently on gaping void tit­led “If your boss tells you ‘our brand must speak with one voice’, […]

  15. […] if your boss tells you, “our brand must speak with one voice”, quit.December 24, 2009 — this reminds me of my time at Apple: http://epeus.blogspot.com/2003/08/how-i-emailed-myself-into-job-and.htmlSkyDrive Explo­rer Mounts Your Sky­Drive in Win­dows Explo­rer [Downloads]December 24, 2009 […]

  16. Toff says:

    The last copo­ra­tion I wor­ked for had a pos­ter on the wall directly in front as you wal­ked in the door. It sta­ted “Pro­ces­ses are the Key to Suc­cess”. I regret­ted not grab­bing that pos­ter, since it repre­sen­ted everything that pis­sed me off about cor­po­ra­tions. Never mind all of the crea­tive peo­ple who made the com­pany suc­ceed des­pite the bad mana­ge­ment deci­sions. The com­pany wan­ted Lem­mings with a stan­dar­di­zed pro­cess. Brilliant!

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