May 1, 2009

social proof: “where the molecules are”

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I took this pic­ture when I was in Miami, while the “Wolf vs Sheep” prints were being pac­ked and ship­ped. A cus­to­mer asked me on Twit­ter for a pro­gress report. So I sho­wed her [and all my other Twit­ter follo­wers] this photo– the print moun­ted on ship­ping card­board, as “Social Proof”.
When you’re run­ning an online busi­ness, where everything is arti­cu­la­ted via digi­tal, it’s good to offer your cus­to­mers a real-time glimpse into the real world, “Where The Mole­cu­les Are”.
This is why I ask all my cus­to­mers to please send me pho­tos. It offers ME social proof, that all this is real, that yes, my idea went all the way from con­cept, to design, to prin­ting, to ship­ping, to cus­to­mers’ walls. It’s a won­der­ful fee­ling. These are my “babies”, after all– I love seeing where they end up!
This is also why I set up a Flickr pho­tos­tream for the prints i.e to offer more “Proof”.
Proof is a good thing. Proof is my friend. The more “Proof” that is freely avai­la­ble out there, the more easy it is for some­body to trust my name, my brand and my pro­duct.
And this, of course, is also true with your business…

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5 Responses to “social proof: “where the molecules are””

  1. Daniel Edlen says:

    Very cool, glad you jum­ped on Flickr too.
    I wish more peo­ple who own my work would send me pic­tu­res. All part of that mytho­logy, pro­ve­nance, vali­dity thing. Is it real?

  2. gwalter says:

    Well said — good photo proof! Thx!

  3. hugh macleod says:

    How “real” it is depends on the per­son defi­ning “real”.
    I do know. howe­ver, that all this makes it more “real” than it was previously.

  4. so… we know they exis­ted in Miami, we know that they have arri­ved at some peo­ples hou­ses (nothing here yet) but.… what hap­pens in between?

  5. Janet says:

    That isnt mas­king tape, is it??