May 25, 2009
21 Comments

I’m currently accepting new private and corporate commissions a.k.a. “Cube Grenades”. Please read on for some selected case studies, or for more background theory, read the commission archives. Thanks!gapingvoid@gmail.com.
Traditional advertising doesn’t work very well.
Sure, it tries, and tries hard, but most of the time, it fails.
It fails far worse now than it ever did during the golden era of TV or print. Those days are gone. We live in The Internet Era now.
Old, traditional advertising was all about creating messages for the media, not about creating social objects for the people using the media.
“Social Objects” is what makes the Internet work, what makes the Internet possible.
Without the social objects, there would simply be no World Wide Web.
Social objects are part of the Web’s very DNA.
In The Internet Era, an ad that isn’t first and foremost a social object, is useless waste of money. Even if we’re not talking about the Internet, per se.
Which is why I invented Cube Grenades: social objects in cartoon form, designed to star real conversations between people.
To me, Cube Grenades aren’t just about cartoons. Cube Grenades are about something far more important– they’re about doing something that creates real change between people, that creates something that actually matters to people.
Social Objects: I use cartoons. What do you use? Serious question.
1. SHIT CREEK CONSULTING

The groovy cats over at Shit Creek Con sul ting com mis sio ned me to design them their business card. After loo king at the half-dozen or so ideas I pre sen ted to them, they chose the one above.
Shit Creek are a Mic ro soft Gold Part ner. It seems a big part of their busi ness is coming in and clea ning up the mess left behind by the large tech con sul tan cies [I’m not naming any names]. So that’s the idea I ran with.
The name of their com pany implies they have a lot of atti tude. They wan ted a car toon that con ve yed this. Easy. It was a fan tas tic com mis sion and I’m very happy with the car toon they chose.
[The commission archive is here…]
2. TECHCRUNCH

For the last five years I’ve designed the poster for the annual Techcrunch Party. This is the one I did for July, 2010.
[The commission archive is here…]
3. THOUGHTWORKS

A “cube grenade” commission I just completed for Thoughtworks, the global IT consulting company.
Thoughtworks has this term, “Watermelon”, to describe a project that goes terribly wrong, that looks all well and good on the outside (green), but as the project comes to an end, turns out to be a huge ol’ expensive mess on the inside (red). I just took the idea and ran with it.
We’re going to turn this design into a 100 large framed prints, as Christmas presents for their clients. A fun little “conversation starter” to hang on their walls… which of course, is what the the whole cube grenade idea is all about. “Art With Purpose” etc.
Fun!
4. INTEL

“The processor is an expression of human potential”. Exactly.
“Silicon chip as metaphor for blank canvas.” Exactly.
So this was my idea for my client, Intel. You know, the big microprocessor company. “Silicon Chips” etc.
First I drew a wee doodle of a microprocessor, like the one above.

Then I added a tagline to the image. “The processor is an expression of human potential”.
This was my “blank canvas” to start with, as it were.
And then I started to fill said blank canvas with images. As demonstrated below:





The images themselves don’t matter per se. The fact they were drawn by me doesn’t matter, either. That’s not the point.
The point is, as always, human potential. And what Intel can do to help said human potential reveal itself.
“The processor is an expression of human potential”. Exactly.
“Silicon chip as metaphor for blank canvas.” Exactly.
Then I added the Intel logo and their tagline, “Visibly Smart”.
We printed these up as fine art prints. Then I hand-signed them at the Intel stand at the 2001 CES (Consumer Electronics Show) in Las Vegas. You can seethe photos here on Flickr.
[The commission archive is here…]
5. ORGPRENEUR.COM

[“Sacred Zombie Cow”. Click here to download free high-rez download etc.]
Thanks to David Gammel of Orgpreneur.com for the great commission. Backstory here.
A “Sacred Zombie Cow” is David’s term for an idea that still lives within an organization, that has long outlived its usefulness.
[The commission archive is here…]
6. PRIVATE COMMISSION– TARA AND REMI

Recently I completed one of my most ambitious pieces in a while– a private commission from Tara, for her boyfriend, Remi’s birthday.
Go here to check out all the photos and the complete backstory.
[Though I haven’t talked about it too much on the blog, yes, I do private commissions. Feel free to contact me at gapingvoid@gmail.com if you want to discuss further, Thanks.]
[The commission archive is here…]
7. PURINA

February, 2010 I flew to St. Louis, to give a talk at Purina, the giant pet food company that’s owned by Nestle. It was their big, annual digital summit. All their top digital marketing folk (and their top ad agency digital folk) were there.
I talked about “Social Objects”, and how I believe they are the future of marketing.
Above is the print they commissioned me to draw for them. I like how it turned out. “All products are information” refers back to something I wrote a few years ago, “The Kinetic Quality”.
How often do large, well-known companies call you up and ask you to draw a cartoon for them? Exactly. I’ve worked in the tech world for big clients before– Sun, Dell, Microsoft etc– but this is my firstcommission with a large, FMCG brand (Fast-Moving Consumer Goods). Not to mention, I’ve always held Nestle and Purina in very high regard. So naturally, I was pretty excited. Rock on.
[The commission archive is here…]
8. FIZZ

I did this cube grenade for Fizz, the well-known Word-Of-Mouth marketing agency [They did all that ground-breaking stuff for Pabst Blue Ribbon etc.].
This idea is so simple… do I really have to explain it? Exactly.
[The commission archive is here…]
9. RACKSPACE



These are three from an ongoing series of cube grenades I was commissioned to do for Rackspace, the large hosting company in San Antonio. I was hired by Rob La Gesse [he’s the same guy who hired uber-blogger, Robert Scoble], to create new ideas/messages in order to shake things up internally. So far it’s working.
[You can see the Rackspace cartoon archive here.]
[The commission archive is here…]
10. THE MONSTER IN YOUR HEAD

Jerry Colonna used to be a Venture Capitalist. He was EXTREMELY successful as a partner with Fred Wilson at Flatiron Partners. Before that, he was an investment banker on Wall Street.
Then he decided he wanted out of the business. He had made his money, he now wanted to give back. He wanted to teach.
After teaching business classes at CUNY in New York for a little while, he set himself up as a business coach. A damn good one.
“A bit like being a shrink,” he told me, “but more business-focused.”
A big part of his modus operandi is not telling people what to do with their businesses, but trying to get them over their fears of achieving that which they MUST do, if they want to become the people they one day hope to be.
“The issues my clients fear the most tend not to be the actual stuff out there– competition, cashflow, marketing,” he says, “but the worst-case imaginary scenarios. ‘The Monster Inside Their Heads’, as it were. So a central tenet to what I do is helping them to get over The Monster.”
So he commissioned me to draw a Monster-themed signed, fine-art print to give away as presents to his best customers and allies. Something to keep on the office wall as a cons tant reminder.
I was glad to do it. I’ve always got my fair share of Monsters, myself. Rock on.
[The commission archive is here…]
11. CRASHCOURSE.CA

A wee commission I did for crashcourse.ca, an education resource. Yes, I wrote the headline. Go see.
[The commission archive is here…]
12. THE ESCAPE POD

My old advertising buddy, Vinny Warren, commissioned me to draw him a Cube Grenade for his Chicago-based ad agency, The Escape Pod.
“We are not in the advertising business, we are in the decommodification business” is a line of mine that Vinny has been borrowing from me for a while now. So it seemed appropriate to design something around that.
[The commission archive is here…]
13. ZEALEAP

Tim Porthouse over at Zealeap.com commissioned this design for his company. The copy at the bottom (which I wrote) reads:
“when a business stops creating, it dies. when a business stops creating culture, it dies. business cultures are not created, they are re-created. business cultures are not created, they are co-created. without collaboration, there is no creation. a business that does not understand its own culture. does not understand its own business. culture matters. the world has gotten too interesting and too competitive to think otherwise. reality is scary. reality is wonderful.”
Cultural Transformation, Baby. That’s where it’s at these days. Exactly.
[The commission archive is here…]
14. HNI

A cube grenade I did for HNI Insurance.
A lot of HNI’s trucking clients operate with profit margins of around 2%. Ouch.
I like the cartoon just because it’s brutally in-your-face and to the point. No messing around.
Of course, the easiest way for their clients to increase their margin, is to lower their risk. Which is where HNI comes in. Ker-chiing.
[More HNI cartoons here etc.]
[The commission archive is here…]
15. AGENCIACLICK

In early 2009 I was hired by a Brazilian ad agency, agenciaclick to create a privately commissioned edition of the Cube Grenade above.
As with my other clients, they didn’t want these prints just for themselves; they wanted to give these out to their clients, as conversation starters.
“All brands are open brands? Huh? What does that mean? Do you agree with it? Why? What does “open” actually mean? What does “brand” actually mean…?” You get the picture. The same idea that made The Blue Monster so successful. Again, it wasn’t about the message, the object. It was all about the social.
[The commission archive is here…]
16. MICROSOFT: THE BLUE MONSTER

The Blue Monster was a cartoon-based “Social Object” that me and my Microsoft buddy, Steve Clayton, unleashed on the good but unsuspecting folk at Microsoft back in 2007. For those unfamiliar with it, you can find the backstory here on Google. It’s probably my best-know idea to date.
[The commission archive is here…]
17. LINE2

One of cartoons I did for the hackthephonecompany.com campaign for the client,Line2, the SF-based VoIP company.
Yeah, we went after AT&T. Naughty us.
[The Line2 cartoon archive is here.]
[The commission archive is here…]
18. RACKSPACE 2




There seems to be a conversation happening internally at my client, Rackspace. Spearheaded by people like Robert Scoble and the guy who hired him (and who also hired me), Rob La Gesse.
“Don’t be normal”.
Who wants a “normal” job, anyway?
Who wants a “normal” employer, anyway?
Who wants a “normal” life, anyway?
Exactly.
So why not say it, loud and proud?
So I drew some cartoons on the subject.
I’m thinking they’d make great recruiting posters…
[P.S. At the time of posting these on the blog, Rob hadn’t seen these cartoons yet. He lets me post my ideas “live”, without having to go through him first. THAT IS WHY I’m psyched to be working with Rob and Rackspace. Just so you know.]
[The commission archive is here…]
19. JEFF SANDQUIST

Jeff Sandquist, Robert Scoble’s old boss at Microsoft’s Channel Nine, commissioned me to design this business card for him.
He wanted a design that worked for both techies and non-techies alike. Something that made him appear both good at his job, but still a human being etc.
Fun! Thanks, Jeff!
[The commission archive is here…]
May 13, 2009
40 Comments

[Update: Essential Reading– “Work With Hugh: Everything You Always Wanted To Know About “Cube Grenades’ But Were Afraid To Ask.”]
Above is a photo that one of my friends on Twitter sent me. He basically downloaded one of my cartoons off my blog, printed it out, and stuck it outside his cube at work, for other people to see, hopefully to comment on, and hopefully, to start a conversation.
This, I believe, is where my cartoons work the best– “Cube Grenades”- small objects that you “throw” in there in order to cause some damage– to start a conversation, to spread an idea etc.

[The Blue Monster]
The Microsoft Blue Monster is probably my best-known Cube Grenade, which is why I made it into a limited edition print eventually.

Seth Godin first put his Purple Cow book into a purple milk carton for the same reason– he guessed [quite rightly, as it turned out] that people would see the carton on somebody’s desk, inquire about it, and a conversation about the marketing ideas contained in the book would be started.

[The Purple Cow print]
And the Purple Cow print was designed the same way. OK, it might be a bit big to display in a cube– you need a lot of wall space for this one– but the idea is the same– Conversations that happen around the object are more interesting than the actual object itself.
“Cube Grenades”. Exactly. Cartoons designed to affect change as “Social Objects”. Exactly.
[Check out some of my limited edition prints over at gapingvoidgallery.com.]
[Update:]
Since I posted this “Cube Grenades” idea yesterday, I’ve been giving it A LOT of thought. Here are some notes:

[More “Cube Grenades” in action. Click on image to enlarge etc.]
1. Like I said, my cartoons work best when they’re used as “Cube Grenades” i.e. small objects that you “throw” in there in order to cause some damage– to start a conversation, to spread an idea etc. But other social objects can be used as well– purple milk cartons, homemade cookies, funky mousepads, rubber toys, newspaper clippings etc. It’s the people that matter, not the object they socialize around. I don’t claim to have a monopoly.
2. Repeat After Me: Cube Grenades are Social Objects. Cube Grenades are Social Objects. Cube Grenades are Social Objects…
3. All big change in companies come from the people in the trenches, who do the actual day-to-day work. To change their behavior, you have to change the way they interact. People interact around social objects. Change the social objects, and you change the company.
4. My friend, Mark Earls once told me a story about a friend of his. The friend played a key role in the massively successful corporate turnaround recently undertaken by McDonald’s.
His friend told him, “We knew we were screwed, NOT when the nutrition and green issues started hitting the newspapers, but by the simple fact that our staff on the floor just weren’t cleaning the tables and the bathrooms like they used to. We knew THEN that our people had lost faith in our company.“
What social objects were people using, both during the company’s decline and during its turnaround? What cube grenades were being thrown about, both before and after? I bet you they weren’t the same.
5. Yes, I am fully aware that your customers are paying for the quality of the products and services your business provides, not for the quality of the cube grenades flying around your corporate headquarters. But they are all related. Everything of value that your business creates is the product of a already-existing social dynamic. Businesses are people, not machines. And people socialize around objects.
6. An Open Letter to Ad Agencies: Guys, you are NOT selling messages anymore. You are selling social objects. The work that you create will affect the cube grenades and social objects, that your clients and their customers use to interact with each other.

[More Cube Grenades. “I use them as covers for my binders strewn about my desk, to start conversations”, says the person who e-mailed me the photo. Click on image to enlarge etc.]
7. You see a guy walking out of an Apple store, looking all excited about his new Apple computer he’s carrying under his arm? Why is he so excited? Sure, he just got himself a nice-looking piece of kit, but what REALLY excites him is all of the COOL, DISRUPTIVE STUFF he’s going to MAKE with his new machine. Videos, music mixes, whatever. For his FRIENDS and his PEERS. Again, it’s the SOCIAL that makes it interesting. Apple makes cube grenades, just like the ad agencies. Just like you do.
8. People download my cartoons and stuck them on their walls by the THOUSANDS. A much smaller number spend money to buy the more expensive versions i.e. my prints. But the idea is the same i.e. a way for people to interact. As I’m fond of saying: The conversations AROUND the object are FAR more interesting than the object itself. And what is true for me is true of your product, as well. “People Matter. Objects don’t.” Exactly.
9. So when do I start charging? You can download my stuff for free, so why should you buy a print? Who says you should? I’m guessing that if one of my cartoons is meaningful enough to you, you’ll get tired of seeing it printed on the office laserprinter paper in low-resolution, getting all worn and torn, with the Scotch tape getting all yellow and crinkly. If you like the drawing enough, eventually you’ll want to upgrade. The same way, back in college, that I would upgrade to vinyl or CDs, once the cheap and nasty cassette tape of my favorite band started getting all fuzzy and worn out. The same way I gladly paid $20 to hear the band play live, rather than hear the same songs on the cassette. “Meaning Scales”. The more cube grenades I throw out there, the more meaningful interaction I create for other people, the more people will want to pay for it eventually. If I locked it all down as a cash-only transaction, it would all die a horrible death overnight.

[Privately-commissioned “Cube Grenades” i.e. limited edition, fine art prints that I did for my Brazilian client, agenciaclick. Click on image to enlarge etc.]
10. Probably the job I’m most proud of recently, is when I was hired by a Brazilian ad agency, agenciaclick to create a privately commissioned edition of cube grenades i.e. fine art prints. See photo above.
They didn’t want these prints for themselves; they wanted to give these out to their clients, as conversation starters.
“All brands are open brands? Huh? What does that mean? Do you agree with it? Why? What does “open” actually mean? What does “brand” actually mean…?” You get the picture. The same idea that made The Blue Monster so successful. Again, it wasn’t about the message, the object. It was all about the social.
11. My long-term goal is to make more privately-commissioned “Cube Grenades” for more clients like agenciaclick. It was a wonderful working experience for me, and I want to spend more time in that business. If you find this idea interesting, please feel free to e-mail me at gapingvoid@gmail.com. Thanks.
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