Comments on: hope

By: lnt4665f

lnt4665f — Tue, 09 Dec 2008 11:55:07 +0000

Buy LCD TV For Christmas - http://www.squidoo.com/samsunglnt4665f

By: Jennifer Green

Jennifer Green — Fri, 05 Dec 2008 18:15:36 +0000

I’m chiming in as a (formerly lurking) return on the blogging investment.
I’ve been reading gapingvoid since 2005. I saw Hugh’s post about the Dell mini and it registered with me because I was reading his post on my Asus Eee PC (linux version)…which means I’m already a convert to a lot of the mini’s features.
Thing is, while I liked the price of my Asus linux machine, I miss some of the familiarity of my Windows programs…so I’m inclined to want a Window version of this little machine I love.
Enter Hugh — someone I’m even facebook friends with even though there’s not been a need to build a strong acquaintance there among his 1,000s of fb friends — and he introduces the Dell mini into my awareness.
Because I like reading Hugh’s take on things — and I’m already inclined to want a product like the mini — I hop over to Dell’s site where I could reasonably well find info on the Dell mini. End result, I’m teed up for the Dell mini when it’s time to make my next notebook purchase within the next 6 months. My buying decision is made. All Dell has to do is keep doing what it’s doing so it doesn’t lose me.
End of case study…

By: richardatdell

richardatdell — Thu, 04 Dec 2008 05:13:17 +0000

Bob (and Jason too) Interesting perspective about where the passion is, and how it manifests itself. I do think you are seeing Dell’s passion becoming increasingly obvious, like bringing art and tech together to personalize products, new improved interfaces and some great new products like the mini. Indeed, there are also passionate Dell insiders blogging, tweeting and finding their way around the web connecting with people like you. I hope gradually more people will hear and see that too. In the meantime, you raised some interesting thoughts.

By: Jason

Jason — Thu, 27 Nov 2008 04:56:00 +0000

Hugh,
Bob’s got a point here, clearly there are brilliant people within Dell. Why not focus on bringing out their voices and letting them talk with you about what is brilliant and amazing about their company — how they live on the edges?

By: David Everitt-Carlson

David Everitt-Carlson — Wed, 26 Nov 2008 09:08:37 +0000

Ok, I’m going on record as one who’s not totally in love with the flat colours that have been appearing in the cartoons lately. Yes, I know there must be a marketing angle here, but there was something in the spare B&W that was pure, distinctive and blaringly communicative, that sure worked for me. Call me an old fuddy-duddy or just used to the old and scared of the new?
I recently changed my whole blog layout from a black background to a lighter yellow so that readers don’t have to read “reverse” type in hopes that my retention rate for new readers will be higher. I put a poll on the blog about the new colour scheme and so far the new colours are running neck and neck with the option “Try again dumbo”. So much for my SEO.

By: Bob Blakley

Bob Blakley — Wed, 26 Nov 2008 06:26:20 +0000

Brian's comment seems positive on its face but it seems to me to strike at the heart of what's wrong with Dell: the company keeps the passion and the soul INSIDE the machine. Apple (for example) succeeds by showing, if not the soul, at least the passion on the OUTSIDE - not just in their ads but literally in the shapes, colors, and interfaces of their products. And, of course, Brian's post raises the question "Why did Brian have to wait for Hugh to blog Dell? Why didn't all Dell's passionate insiders blog themselves first - or if they did, why isn't anyone listening?"

By: RichardatDELL

RichardatDELL — Tue, 25 Nov 2008 22:50:00 +0000

Hi Brian Bailey
Thank you for the perspective and thoughts…not to mention the trip to the Dell website and checking things out. We appreciate it all.
By the way, Dell is a company of people, not big and soulless. Sure, its big but its also full of souls who care, are listening and learning from customers like you every day. We work hard to constantly get better, based on direct feedback from folks like you. In fact, we are even pretty tough on ourselves sometimes, wanting to be perfect…but we are not.…we are just people like you.
But, we are focused on always getting better. And that means we want to deliver great tech (ok…some difficult names and product feature lists) that allows you (and people like you around the world) to use tech to do what you want, while also connecting with each other.
Big task? sure. perfect? nope. Working hard? yup. Hear you? For sure.
And, thanks again for checking out the Mini as well as the feedback!! Hugh tells me the Mini is good machine

By: Jeff

Jeff — Tue, 25 Nov 2008 21:10:19 +0000

Brilliant..! Add as business card offering option…

By: Terri in Tokyo

Terri in Tokyo — Tue, 25 Nov 2008 20:59:52 +0000

great comment about the effect of your work with Dell. I’m thinking about how to approach another large company here in Japan: my focus is on creating video and audio stories of their internal staff to share with various outside constituents.
I was thinking of the idea ‘social media you can (at least partially) control’ because I know that’s important to them. But emphasizing the effect is a better focus.
and I think the graphic is excellent and scary.

By: Michael

Michael — Tue, 25 Nov 2008 17:53:37 +0000

Thanks for the smile. I’m sure Shepard Fairey would smile too.

By: Liz

Liz — Tue, 25 Nov 2008 17:29:19 +0000

It would look great on a T-shirt. A note from my kids more monsters please. Great work.

By: Hamish

Hamish — Tue, 25 Nov 2008 15:28:12 +0000

Hey! That’s a brilliant series Hugh, like it.

By: ugh

ugh — Tue, 25 Nov 2008 09:33:35 +0000

Yikes, these color ones are awful. Just loses something in the translation. Barf.

By: deliriousgirl

deliriousgirl — Tue, 25 Nov 2008 07:39:02 +0000

HAAA! Yep, that is me!

By: BonnieL

BonnieL — Tue, 25 Nov 2008 06:46:58 +0000

Ok Hugh — now let’s see a series for the anti-social
media specialist.
bonnieL