November 13, 2007

“microsoft repositions to kick ass”

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Eric Kar­ja­luoto has an exce­llent post on what he would do, if he were given the task of re-branding Microsoft:

I’d ask the team at Mic­ro­soft to ask some blunt ques­tions about who they really are. I don’t mean the bullshit “mis­sion sta­te­ment” res­pon­ses here either; I’m tal­king bru­tal honesty. From a periphe­ral stand­point, my nutshell res­ponse to this situa­tion would be something like, “We’re the most power­ful com­pu­ting force on the pla­net, and we’re acting like a bunch of sissies.”

I find two lines in the last para­graph very telling:

Of course, none of this is going to hap­pen. Mic­ro­soft is still a behe­moth, and it’s not as though they are asking for my opinion.

And here, of course, is an oppor­tu­nity for Mic­ro­soft to prove Eric wrong. Let’s see if anyone inside Red­mond sends him an e-mail. This for me goes back to what JP Ran­gas­wami said a wee while ago:

Peo­ple want Mic­ro­soft to change. That is the essence of what made the Blue Mons­ter such a hit, it was a way of peo­ple outside Mic­ro­soft telling peo­ple in Mic­ro­soft of the intense need for change…

The more I get to know Mic­ro­soft, the truer this seems to be, both inside and outside the com­pany.
[Thanks to Leah for the pointer.]

 

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10 Responses to ““microsoft repositions to kick ass””

  1. Razi Shaban says:

    You might want to fix the mailto: link if you truly want anyone to email him..

  2. hugh macleod says:

    Razi, I truly don’t want to send him an army of spam­bots, either ;-)

  3. lisa says:

    I am truly offen­ded for the first time by your scrip­pled curse at Jesus.
    It’s not funny and I don’t get it, sorta like I don’t get what you gra­nola heads are trying to do with a soft­ware com­pany called mic­ro­soft.
    It’s not a social move­ment, it’s a com­pany. DUH. The more “move­ment, and cau­ses” you throw at mic­ro­soft, the more you look like a bunch of losers.
    Why don’t you get to wor­king on something bri­lliant and then mic­ro­soft may notice you, until then you are just was­ting your gra­nola head brain­cells on nothing.

  4. Seth E says:

    I won­der, is there a name for liking/loving a com­pany enough that when they screw up, ins­tead of going somewhere else, you BEG them to change. Kind of screws up the basic pre­mise of capitalism,no? Not cri­ti­ci­zing it, though, I cer­tainly do it a lot too, but I wasn’t sure if there’s a word for it. I think ‘brand loyalty’ doesn’t apply here.
    BTW, ‘gra­nola head’??

  5. Tom says:

    “Scrip­pled?”

  6. Granola Head says:

    “Now the bas­tard won’t fuc­king leave.“
    Plus he’s deman­ding 10% of my salary.

  7. Carman Pirie says:

    Lisa may be on to something. I like gra­nola. I like the car­toon. Clearly, Lisa’s crac­ked the Jesus-hating code… ;-)
    ++++
    For what it’s worth Lisa, here’s a link to purchase some of my favo­rite gra­nola: http://www.amazon.com/Natures-Path-Organic-Granola-11 – 5-Ounce/dp/B000FBL8GO
    enjoy.

  8. I’m an MS FTE.
    Lisa, I’m sure you are a very bright per­son, but in some res­pects you are repre­sen­ta­tive of the cor­po­rate iner­tia that has out­las­ted its use­ful­ness.
    MS makes great pro­ducts and offers truly great vision and solu­tions. If I didn’t believe that, I’d be gone.
    What Hugh and others (and I dare to put myself in that cate­gory) are TRYING to do is change the way that Mic­ro­soft rela­tes to its cus­to­mers, because
    1. the cus­to­mer expec­ta­tions have chan­ged so dra­ma­ti­cally
    2. the means for com­mu­ni­ca­tion with (not TO!!) them has chan­ged
    3. and our oppor­tu­ni­ties for buil­ding a foun­da­tion for the next 30 years are so great, but we need to do the heavy lif­tin now.
    Right now, much of our direc­tion is due to momen­tum from pre­vious suc­ces­ses. That runs out even­tually.
    Sta­tus quo is easier…in the short-term. Hugh’s a visio­nary and some­ti­mes that makes you unpo­pu­lar w/the defen­ders of the sta­tus quo.

  9. Andrew Peek says:

    A story…
    I once applied to Mic­ro­soft (I had wor­ked there pre­viously as a coop). I used my most acces­si­ble email address in my appli­ca­tion — a gmail address. My Director-level con­tact, who was pre­pa­red to put in a good word, asked me to switch the email. I asked if it wasn’t more impor­tant for the inter­vie­wer to inquire “why” I used gmail (mar­ke­ting? luck? bene­fit?)?
    My con­tact told me (in not-so-many words) I was too cocky, too self-absorbed and he pro­bably wouldn’t be making that recom­men­da­tion any­more. I told my con­tact, “If I didn’t truly care about hel­ping your orga­ni­za­tion, I would have obli­ged, and chan­ged my email. But I do care… a lot”.
    We haven’t spo­ken since. But I have.

  10. John says:

    Andrew,
    Sounds like your con­tact was a typi­cal com­pany butt kis­sing bureauc­rat. To paraph­rase P.T. Bar­num, there’s a cock­suc­ker born every minute.