more thoughts on social objects

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Anyone who has heard me speak publicly lately will know that I’m currently very focused on the “Social Object” idea, which I was turned onto by Jaiku’s Jyri Engestrom. Here’s some more thoughts on the subject, in no particular order.
1. The term, “Social Object” can be a bit heady for some people. So often I’ll use the term, “Sharing Device” instead.
2. Social Networks are built around Social Objects, not vice versa. The latter act as “nodes”. The nodes appear before the network does.
3. Granted, the network is more powerful than the node. But the network needs the node, like flowers need sunlight.
4. My overall marketing thesis invariably asks the question, “If your product is not a Social Object, why are you in business?”
5. Yesterday at the Darden talk I explained why geeks have become so important to marketing. My definition of a geek is, “Somebody who socializes via objects.” When you think about it, we’re all geeks. Because we’re all enthusiastic about something outside ourselves. For me, it’s marketing and cartooning. for others, it could be cellphones or Scotch Whisky or Apple computers or NASCAR or the Boston Red Sox or Bhuddism. All these act as Social Objects within a social network of people who care passionately about the stuff. Whatever industry you are in, there’s somebody who is geeked out about your product category. They are using your product [or a competitor's product] as a Social Object. If you don’t understand how the geeks are socializing- connecting to other people- via your product, then you don’t actually have a marketing plan. Heck, you probably don’t have a viable business plan.
6. The Apple iPhone is the best example of Social Object I can think of. At least, it is when I’m trying to explain it to somebody unfamiliar with the concept.
7. The Social Object idea is not rocket science.
8. How do you turn a product into a Social Object? Answer: Social Gestures. And lots of them.
9. Products, and the ideas that spawn them, go viral when people can share them like gifts. Example: gmail invites in the early days.
10. Social Object can be abstract, digital, molecular etc.
11. The interesting thing about the Social Object is the not the object itself, but the conversations that happen around them. The Blue Monster is a good example of this. It’s not the cartoon that’s interesting, it’s the conversatuons that happen around it that’s interesting.
12. Ditto with a bottle of wine.
13. Once I get talking about marketing, it’s hard for me to go more than 3 minutes without saying the words, “Social Object”.
14. The most important word on the internet is not “Search”. The most important word on the internet is “Share”. Sharing is the driver. Sharing is the DNA. We use Social Objects to share ourselves with other people. We’re primates. we like to groom each other. It’s in our nature.
15. I believe Social Objects are the future of marketing.
[Written in the departure lounge of Dulles International Airport]

Comments

  1. you are a social object :)

  2. Yet another Masterpiece, Hugh. I recently watched the video of your speech in London re: “Social Objects” that Steve posted on his blog a few weeks back. Very inspirational. Thank you!
    Cheers,
    Jason DiMambro

  3. Maggie Leber says:

    “The most important word on the internet is “Share”. Sharing is the driver. Sharing is the DNA.”
    There may be reason to hope you will yet understand Open Source Software. :-)
    Fun Geek History Fact:
    The very first real operating system–for an IBM mainframe, as it turned out– was not written by IBM.
    It was first developed by in 1956 by Bob Patrick of General Motors and Owen Mock of North American Aviation to imrove the usability of the IBM 704s their respective companies owned.
    As IBM sold more computers, and more users became interested in extending and improving the programs, they formed The Society to Help Avoid Redundant Effort, who eventually released their work as the SHARE Operating System in 1959.
    An acronym, you see…

  4. Fantastic Blog . love your cartoons.

  5. Hey Maggie, thanks for dropping by again :)
    Fear not, I get the Open Source idea… And I’m sympathetic to a lot of it. After all, >50% of the work I do is done for “free”. Makes it a lot easier to leverage the remaining http://www.gapingvoid.com/Moveable_Type/archives/000889.html

  6. Great explanation of a solid concept, I’m sold!

  7. As usual Hugh, some critical ideas succinctly expressed. I’m not adding much to the conversation, other than to note a similarity in your concept of the geek and Seth Godin’s sneezer concept. They both seem to share a lot of the vitaal signs of the social object/shared object

  8. Well said, and here is the greatest social object of all: http://tinyurl.com/2zxqo3

  9. very nice!

  10. http://wombatdiet.net/2007/10/24/for-microsoft-the-ow-starts-now/
    Used one of yr cartoons in this post FYI. Thanks for the laughs.

  11. Hugh,
    I love the social object concept. I’m not sure yet how to apply it to what we do, but I do want to share this:
    One of the most enduring and powerful social objects is sports fan apparel. I saw this in high gear at the bar with my buddy wearing a Sox baseball cap. At least half a dozen people came out of nowhere to share a live sports moment. Powerful stuff.

  12. So true about the movement from search to share.
    Consumers (myself included) are pretty darn lazy.
    Why should we search, evaluate and choose when someone can do it for us?

  13. Hi Hugh, I’ve been enjoying your cartoons for some time now. This idea of the Social Object is intriguing to me because I’m interested in how people interact, but even more so because I’m a painter. It gives me food for thought regarding art as a Social Object. I’ve thought about it from many angles but not in such a clear objective way as this. Thanks.

  14. The social object idea is slowly coming together in my brain… I think I get it but can it be applied everywhere? What if you sell a boring but powerful and useful software? What if your customers are not known to be terribly social people? How do you take a good product with very low social mobility and make it SOCIAL?

  15. How about social objects and trust… can you always trust the judgement of those who are using social objects to build network nodes. What happens when trust breaks down… does it damage the network or just the node? Are the objects of choice such as the personal invitations trust worthy… will they spam you….
    Going on from there you can get into an interesting discussion over social objects and privacy similar to conversations about facebook etc.
    The way I see it social objects can be a double edged sword, they can be good or bad dependent on implementation, usage and ownership.

  16. I love this Social Object concept. It is not something that I’ve considered before but as soon as Istarted reading the blog it started to make sense and is something I will be looking to incorporate into my work.

  17. Anonymous says:
  18. Great stuff Hugh. At Handmeon we’re turning gifts into social objects. It’s much more fun.

  19. Loved this idea. I like also the conversion of the mundane product into the amazing one by “social gestures”. :) Rock on Hugh!
    Betsy

  20. Great concept. To all who have joined the comment thread: how do you create social objects around luxury products– those where exclusive ownership and privacy are part of the buying and owning experience?

Trackbacks

  1. [...] is worthy, people actively try to spread it. Hugh Maccleod calls this the “social object“. Seth calls it the “purple cow“. Jackie Huba and Ben McConnell call it fostering [...]

  2. [...] through the cracks because occasionally cute pictures of kittens are going to get more votes than an interesting article about social objects. I suspect that when there’s less pressure to be popular, it’s easier to explore [...]

  3. [...] Think stories. Think relationships. Think experiences. Think social objects. Think convergence. Think [...]

  4. [...] questions, the discussion became less about social media, and more about what Hugh MacLeod calls “social objects.”  These social objects can be anything from the church attended by two parishioners who share [...]

  5. [...] is the reason two people are talking to each other, as opposed to talking to somebody else.” (Hugh McLeod) This notion brings us back down to earth in the sense that when we talk about what makes it [...]

  6. [...] I presented to TNAGS. On this second slide, I proposed that artworks need to be turned into social objects, so conversations can easily continue to flow around them, extending their existence beyond the [...]

  7. [...] proved to be a very successful channel for the distribution of social objects (after Hugh MacLeod). Most of the time these social objects were not content designed by the campaign but content that [...]

  8. [...] Stand-out – it is different and so it should stand out (a little) among a pile of boring corporate cards. As Hugh MacLeod – a pioneer in repurposing business cards – would say, it creates a social object [...]

  9. [...] Visual Contact Management, it helps you utilize all of your weak ties and helps you see how your social objects define your social network And now that I think about is, here is the original inspiration for the [...]

  10. [...] Providing, recruiting and cultivating leadership during the course of diverse conversations orbiting the organization’s social objects. [...]

  11. [...] facebook groups having tens of millions of fans. I like to explain this premise by borrowing one of Hugh MacLeod’s concepts – that of a social object. A bunch of people have a shared interest – once you give [...]

  12. [...] I  am graphic artist that loves beautifully designed websites and well executed social media strategies. I am as excited about facebook as i am about building or fixing websites.  I love the term “social objects” [...]

  13. [...] second side of social search, typically more applicable to marketing, is one of “social objects.” Social objects may consist of Facebook entries, YouTube videos, blog posts, comments, [...]

  14. [...] benefit for the people following these twitter handles; in smarty-pants language, there was a social object that compelled conversations. For brands that are wondering how to build up a social media [...]

  15. [...] doesn’t recognize as the ability to share as an advertising and marketing method – the social objects described by Hugh MacLeod. The content industry “has a Chicken Little problem,” he [...]

  16. [...] Once you’ve attracted the right customer, what seeds and fertilizer are you providing this customer to enable the spread? (Hint: think in terms of social objects. My thoughts on Social Objects: HERE; the always-worth-reading Hugh MacLeod’s thoughts: HERE). [...]

  17. [...] the Mentor believes would appreciate and understand the message behind what Hugh terms the ‘social object‘ that is the [...]

  18. [...] One thing that’s clear, is that the more digital invades physical, the more opportunity for meaningful interaction, positive engagement, and powerful storytelling. Just think how much we love our objects. And just think how much we love social media. This is both, together. Talk about social objects… [...]

  19. [...] share with you? Also, doesn’t it really bother you that these services are designed to let us socialize using their objects [...]

  20. [...] More thoughts on social objects by @GapingVoid [...]

  21. [...] you heard of the social objects, these take background center stage and necessary for connect to [...]

  22. [...] why I probably won’t. The concept behind the app is a little like guerilla theater meets social object. In the developers’ own words:  It alerts members to each other’s proximity and gets [...]

  23. [...] If you have content, then you have to wrap contact around it - a Jane Austen Book Club will do it – As Hugh says make it into a Social Object [...]

  24. [...] Lady Gaga's 36 inch heels. Or Hugh MacLeod's "social objects." Or George Lucas and his original "Star Wars." Or Seth Godin and The Red [...]

  25. [...] gurus and experts have an incredible knack for laying down the rules. They write blog posts. They write books. They create handy lists of proven formulas and [...]

  26. [...] do you feel compelled to forward them to a friend? Do you hear a call to action? Where is the social object that we can use, and help [...]

  27. [...] Visual Contact Management, it helps you utilize all of your weak ties and helps you see how your social objects define your social network And now that I think about is, here is the original inspiration for the [...]

  28. [...] And, as Hugh Macleod is fond of saying… If your product is not a Social Object, why are you in business? [...]

  29. [...] as analytics, font hosting, ad services, and the many widgets, “Like” buttons, and assorted social objects we liberally sprinkle around our [...]

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