more thoughts on social objects

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Anyone who has heard me speak publicly lately will know that I’m currently very focu­sed on the “Social Object” idea, which I was tur­ned onto by Jaiku’s Jyri Enges­trom. Here’s some more thoughts on the sub­ject, in no par­ti­cu­lar order.
1. The term, “Social Object” can be a bit heady for some peo­ple. So often I’ll use the term, “Sha­ring Device” ins­tead.
2. Social Net­works are built around Social Objects, not vice versa. The lat­ter act as “nodes”. The nodes appear before the net­work does.
3. Gran­ted, the net­work is more power­ful than the node. But the net­work needs the node, like flo­wers need sun­light.
4. My ove­rall mar­ke­ting the­sis inva­riably asks the ques­tion, “If your pro­duct is not a Social Object, why are you in busi­ness?“
5. Yes­ter­day at the Dar­den talk I explai­ned why geeks have become so impor­tant to mar­ke­ting. My defi­ni­tion of a geek is, “Some­body who socia­li­zes via objects.” When you think about it, we’re all geeks. Because we’re all enthu­sias­tic about something outside our­sel­ves. For me, it’s mar­ke­ting and car­too­ning. for others, it could be cellpho­nes or Scotch Whisky or Apple com­pu­ters or NASCAR or the Bos­ton Red Sox or Bhud­dism. All these act as Social Objects within a social net­work of peo­ple who care pas­sio­na­tely about the stuff. Wha­te­ver industry you are in, there’s some­body who is gee­ked out about your pro­duct cate­gory. They are using your pro­duct [or a competitor’s pro­duct] as a Social Object. If you don’t unders­tand how the geeks are socia­li­zing– con­nec­ting to other peo­ple– via your pro­duct, then you don’t actually have a mar­ke­ting plan. Heck, you pro­bably don’t have a via­ble busi­ness plan.
6. The Apple iPhone is the best exam­ple of Social Object I can think of. At least, it is when I’m trying to explain it to some­body unfa­mi­liar with the con­cept.
7. The Social Object idea is not roc­ket science.
8. How do you turn a pro­duct into a Social Object? Ans­wer: Social Ges­tu­res. And lots of them.
9. Pro­ducts, and the ideas that spawn them, go viral when peo­ple can share them like gifts. Exam­ple: gmail invi­tes in the early days.
10. Social Object can be abs­tract, digi­tal, mole­cu­lar etc.
11. The inte­res­ting thing about the Social Object is the not the object itself, but the con­ver­sa­tions that hap­pen around them. The Blue Mons­ter is a good exam­ple of this. It’s not the car­toon that’s inte­res­ting, it’s the con­ver­sa­tuons that hap­pen around it that’s inte­res­ting.
12. Ditto with a bottle of wine.
13. Once I get tal­king about mar­ke­ting, it’s hard for me to go more than 3 minu­tes without saying the words, “Social Object”.
14. The most impor­tant word on the inter­net is not “Search”. The most impor­tant word on the inter­net is “Share”. Sha­ring is the dri­ver. Sha­ring is the DNA. We use Social Objects to share our­sel­ves with other peo­ple. We’re pri­ma­tes. we like to groom each other. It’s in our nature.
15. I believe Social Objects are the future of mar­ke­ting.
[Writ­ten in the depar­ture lounge of Dulles Inter­na­tio­nal Airport]

Comments

  1. you are a social object :)

  2. Yet another Mas­ter­piece, Hugh. I recently watched the video of your speech in Lon­don re: “Social Objects” that Steve pos­ted on his blog a few weeks back. Very ins­pi­ra­tio­nal. Thank you!
    Cheers,
    Jason DiMambro

  3. Maggie Leber says:

    “The most impor­tant word on the inter­net is “Share”. Sha­ring is the dri­ver. Sha­ring is the DNA.“
    There may be rea­son to hope you will yet unders­tand Open Source Soft­ware. :-)
    Fun Geek His­tory Fact:
    The very first real ope­ra­ting sys­tem – for an IBM main­frame, as it tur­ned out– was not writ­ten by IBM.
    It was first deve­lo­ped by in 1956 by Bob Patrick of Gene­ral Motors and Owen Mock of North Ame­ri­can Avia­tion to imrove the usa­bi­lity of the IBM 704s their res­pec­tive com­pa­nies owned.
    As IBM sold more com­pu­ters, and more users became inte­res­ted in exten­ding and impro­ving the pro­grams, they for­med The Society to Help Avoid Redun­dant Effort, who even­tually relea­sed their work as the SHARE Ope­ra­ting Sys­tem in 1959.
    An acronym, you see…

  4. Fan­tas­tic Blog . love your cartoons.

  5. Hey Mag­gie, thanks for drop­ping by again :)
    Fear not, I get the Open Source idea… And I’m sym­pathe­tic to a lot of it. After all, >50% of the work I do is done for “free”. Makes it a lot easier to leve­rage the remai­ning http://www.gapingvoid.com/Moveable_Type/archives/000889.html

  6. Great expla­na­tion of a solid con­cept, I’m sold!

  7. As usual Hugh, some cri­ti­cal ideas suc­cinctly expres­sed. I’m not adding much to the con­ver­sa­tion, other than to note a simi­la­rity in your con­cept of the geek and Seth Godin’s snee­zer con­cept. They both seem to share a lot of the vitaal signs of the social object/shared object

  8. Well said, and here is the grea­test social object of all: http://tinyurl.com/2zxqo3

  9. very nice!

  10. http://wombatdiet.net/2007/10/24/for-microsoft-the-ow-starts-now/
    Used one of yr car­toons in this post FYI. Thanks for the laughs.

  11. Hugh,
    I love the social object con­cept. I’m not sure yet how to apply it to what we do, but I do want to share this:
    One of the most endu­ring and power­ful social objects is sports fan appa­rel. I saw this in high gear at the bar with my buddy wea­ring a Sox base­ball cap. At least half a dozen peo­ple came out of nowhere to share a live sports moment. Power­ful stuff.

  12. So true about the move­ment from search to share.
    Con­su­mers (myself inc­lu­ded) are pretty darn lazy.
    Why should we search, eva­luate and choose when someone can do it for us?

  13. Hi Hugh, I’ve been enjo­ying your car­toons for some time now. This idea of the Social Object is intri­guing to me because I’m inte­res­ted in how peo­ple inte­ract, but even more so because I’m a pain­ter. It gives me food for thought regar­ding art as a Social Object. I’ve thought about it from many angles but not in such a clear objec­tive way as this. Thanks.

  14. The social object idea is slowly coming together in my brain… I think I get it but can it be applied everywhere? What if you sell a boring but power­ful and use­ful soft­ware? What if your cus­to­mers are not known to be terribly social peo­ple? How do you take a good pro­duct with very low social mobi­lity and make it SOCIAL?

  15. How about social objects and trust… can you always trust the jud­ge­ment of those who are using social objects to build net­work nodes. What hap­pens when trust breaks down… does it damage the net­work or just the node? Are the objects of choice such as the per­so­nal invi­ta­tions trust worthy… will they spam you.…
    Going on from there you can get into an inte­res­ting dis­cus­sion over social objects and pri­vacy simi­lar to con­ver­sa­tions about face­book etc.
    The way I see it social objects can be a dou­ble edged sword, they can be good or bad depen­dent on imple­men­ta­tion, usage and ownership.

  16. I love this Social Object con­cept. It is not something that I’ve con­si­de­red before but as soon as Istar­ted rea­ding the blog it star­ted to make sense and is something I will be loo­king to incor­po­rate into my work.

  17. Anonymous says:
  18. Great stuff Hugh. At Hand­meon we’re tur­ning gifts into social objects. It’s much more fun.

  19. Loved this idea. I like also the con­ver­sion of the mun­dane pro­duct into the ama­zing one by “social ges­tu­res”. :) Rock on Hugh!
    Betsy

  20. Great con­cept. To all who have joi­ned the com­ment thread: how do you create social objects around luxury pro­ducts– those where exc­lu­sive ownership and pri­vacy are part of the buying and owning experience?

Trackbacks

  1. […] is worthy, peo­ple acti­vely try to spread it. Hugh Macc­leod calls this the “social object“. Seth calls it the “pur­ple cow“. Jac­kie Huba and Ben McCon­nell call it fostering […]

  2. […] through the cracks because occa­sio­nally cute pic­tu­res of kit­tens are going to get more votes than an inte­res­ting article about social objects. I sus­pect that when there’s less pres­sure to be popu­lar, it’s easier to explore […]

  3. […] Think sto­ries. Think rela­tionships. Think expe­rien­ces. Think social objects. Think con­ver­gence. Think […]

  4. […] ques­tions, the dis­cus­sion became less about social media, and more about what Hugh Mac­Leod calls “social objects.”  These social objects can be anything from the church atten­ded by two parishio­ners who share […]

  5. […] is the rea­son two peo­ple are tal­king to each other, as oppo­sed to tal­king to some­body else.” (Hugh McLeod) This notion brings us back down to earth in the sense that when we talk about what makes it […]

  6. […] I pre­sen­ted to TNAGS. On this second slide, I pro­po­sed that art­works need to be tur­ned into social objects, so con­ver­sa­tions can easily con­ti­nue to flow around them, exten­ding their exis­tence beyond the […]

  7. […] pro­ved to be a very suc­cess­ful chan­nel for the dis­tri­bu­tion of social objects (after Hugh Mac­Leod). Most of the time these social objects were not con­tent desig­ned by the cam­paign but con­tent that […]

  8. […] Stand-out – it is dif­fe­rent and so it should stand out (a little) among a pile of boring cor­po­rate cards. As Hugh Mac­Leod – a pio­neer in repur­po­sing busi­ness cards – would say, it crea­tes a social object […]

  9. […] Visual Con­tact Mana­ge­ment, it helps you uti­lize all of your weak ties and helps you see how your social objects define your social net­work And now that I think about is, here is the ori­gi­nal ins­pi­ra­tion for the […]

  10. […] Pro­vi­ding, rec­rui­ting and cul­ti­va­ting lea­dership during the course of diverse con­ver­sa­tions orbi­ting the organization’s social objects. […]

  11. […] face­book groups having tens of millions of fans. I like to explain this pre­mise by borro­wing one of Hugh MacLeod’s con­cepts – that of a social object. A bunch of peo­ple have a sha­red inte­rest – once you give […]

  12. […] I  am graphic artist that loves beau­ti­fully desig­ned web­si­tes and well exe­cu­ted social media stra­te­gies. I am as exci­ted about face­book as i am about buil­ding or fixing web­si­tes.  I love the term “social objects” […]

  13. […] second side of social search, typi­cally more appli­ca­ble to mar­ke­ting, is one of “social objects.” Social objects may con­sist of Face­book entries, You­Tube videos, blog posts, comments, […]

  14. […] bene­fit for the peo­ple follo­wing these twit­ter hand­les; in smarty-pants lan­guage, there was a social object that com­pe­lled con­ver­sa­tions. For brands that are won­de­ring how to build up a social media […]

  15. […] doesn’t recog­nize as the abi­lity to share as an adver­ti­sing and mar­ke­ting method – the social objects desc­ri­bed by Hugh Mac­Leod. The con­tent industry “has a Chic­ken Little pro­blem,” he […]

  16. […] Once you’ve attrac­ted the right cus­to­mer, what seeds and fer­ti­li­zer are you pro­vi­ding this cus­to­mer to ena­ble the spread? (Hint: think in terms of social objects. My thoughts on Social Objects: HERE; the always-worth-reading Hugh MacLeod’s thoughts: HERE). […]

  17. […] the Men­tor belie­ves would appre­ciate and unders­tand the mes­sage behind what Hugh terms the ‘social object‘ that is the […]

  18. […] One thing that’s clear, is that the more digi­tal inva­des phy­si­cal, the more oppor­tu­nity for mea­ning­ful inte­rac­tion, posi­tive enga­ge­ment, and power­ful story­te­lling. Just think how much we love our objects. And just think how much we love social media. This is both, together. Talk about social objects… […]

  19. […] share with you? Also, doesn’t it really bother you that these ser­vi­ces are desig­ned to let us socia­lize using their objects […]

  20. […] More thoughts on social objects by @GapingVoid […]

  21. […] you heard of the social objects, these take back­ground cen­ter stage and neces­sary for con­nect to […]

  22. […] why I pro­bably won’t. The con­cept behind the app is a little like gue­ri­lla thea­ter meets social object. In the deve­lo­pers’ own words:  It alerts mem­bers to each other’s pro­xi­mity and gets […]

  23. […] If you have con­tent, then you have to wrap con­tact around it - a Jane Aus­ten Book Club will do it – As Hugh says make it into a Social Object […]

  24. […] Lady Gaga’s 36 inch heels. Or Hugh MacLeod’s “social objects.” Or George Lucas and his ori­gi­nal “Star Wars.” Or Seth Godin and The Red […]

  25. […] gurus and experts have an inc­re­di­ble knack for laying down the rules. They write blog posts. They write books. They create handy lists of pro­ven for­mu­las and […]

  26. […] do you feel com­pe­lled to for­ward them to a friend? Do you hear a call to action? Where is the social object that we can use, and help […]

  27. […] Visual Con­tact Mana­ge­ment, it helps you uti­lize all of your weak ties and helps you see how your social objects define your social net­work And now that I think about is, here is the ori­gi­nal ins­pi­ra­tion for the […]

  28. […] And, as Hugh Mac­leod is fond of saying… If your pro­duct is not a Social Object, why are you in business? […]

  29. […] as analy­tics, font hos­ting, ad ser­vi­ces, and the many wid­gets, “Like” but­tons, and assor­ted social objects we libe­rally sprin­kle around our […]

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