October 7, 2007

“if microsoft wishes to change the world, then changing themselves is also, most definitely, a big part of the equation”

bluemosterbadge%20mini.jpg
I just got the follo­wing com­ment on gaping­void:

Hugh,
Since you’re rub­bing elbows with the Blue Mons­ter, maybe you could ask him who tal­ked him into slo­wing com­pu­ters to a crawl by loa­ding Vista with DRM and those biza­rre and tor­tuous secu­rity pro­to­cols.
I know two peo­ple who have bought new com­pu­ters lately. One, the pre­si­dent of my com­pany, bought a Vista equip­ped com­pu­ter for home use. As a result, our com­pany will hang on to our old com­pu­ters as long as pos­si­ble and then con­si­der switching to Linux. True, it’s only one small com­pany, but I ima­gine this same scene is being pla­yed out everywhere.
Another friend bought a Linux machine for multi-media. He raves about the speed he gets from it because of the redu­ced clut­ter in the ope­ra­ting sys­tem.
Is mar­ke­ting a con­ver­sa­tion? Who the hell was the Blue Mons­ter lis­te­ning to when he drea­med up Vista?

Though one could easily inter­pret this as “nega­tive”, I’m star­ting to really like com­ments like this one. Why? Because the guy is cer­tainly entit­led to opi­nion, and perhaps just as impor­tantly, I know for a fact peo­ple inside Mic­ro­soft will see it the com­ment even­tually, and that it will be dis­cus­sed inter­nally. And then slowly but surely, good things will start to hap­pen.
In other words, I see these type of com­ments simply as a symp­tom of something much lar­ger going on, which my friend JP Ran­gas­wami nai­led down superbly last March:

Peo­ple want Mic­ro­soft to change. That is the essence of what made the Blue Mons­ter such a hit, it was a way of peo­ple outside Mic­ro­soft telling peo­ple in Mic­ro­soft of the intense need for change.

JP then goes on to explain the impor­tance of blog­gers in the whole equa­tion:

When a com­pany achie­ves cri­ti­cal mass in terms of “exter­nal” blog­gers, there is no lon­ger an inside or an outside. Blogs do not sup­port hie­rarchies or ver­ti­cal silos, they tend to be late­ral and net­wor­ked and and all-over-the-place. Blogs are not res­pec­ters of walls, whether inside the firm or at the firm’s boun­da­ries.
Not having an inside or an outside. That’s how tomorrow’s cus­to­mers will figure which of today’s com­pa­nies to bless.

Amen. Hence the Porous Mem­brane etc.
From some of the recent talks I’ve had with Mic­ro­soft, I’m star­ting to see more and more peo­ple inter­nally begin­ning to believe a sim­ple truth: That if Mic­ro­soft wishes to change the world, then chan­ging them­sel­ves is also, most defi­ni­tely, a big part of the equa­tion.
And yes, that last sen­tence will also apply to any other com­pany, large or small.
[Adden­dum:] Recent remark from an older techie friend of mine:

“Peo­ple who hate Mic­ro­soft are either clue­less or naive about what run­ning a busi­ness was actually like, before they were around.”

Dis­cuss.
[Rela­ted:] Inte­res­ting post by JP Ran­gas­wami about why Mic­ro­soft is buying mino­rity sta­kes in com­pa­nies, as oppo­sed to buying them outright, like they used to be in the habit of etc.

52 Responses to ““if microsoft wishes to change the world, then changing themselves is also, most definitely, a big part of the equation””

  1. John says:

    James O’Neill,
    “What’s this bollocks about ‘Con­tro­lling what hard­ware you can attach’?”
    Hey, I admit I’m no com­pu­ter expert. All I know is what I read: http://www.computerworld.com/action/article.do?command=printArticleBasic&articleId=9005047
    “…If the sys­tem detects a high-resolution out­put path on a user’s PC (i.e., a sys­tem capa­ble of moving high-res con­tent all the way to a user’s dis­play), it will check to make sure that every com­po­nent that touches a pro­tec­ted con­tent stream adhe­res to the spe­ci­fi­ca­tion. If it finds a non­com­pliant device, it can down­grade the con­tent stream to deli­ver a lower-quality pic­ture — or it can even refuse to play the con­tent at all, depen­ding on the rights holder’s pre­fe­ren­ces.”
    Or: http://www.schneier.com/blog/archives/2007/02/drm_in_windows_1.html
    “…The details are pretty geeky, but basi­cally Mic­ro­soft has rewor­ked a lot of the core ope­ra­ting sys­tem to add copy pro­tec­tion tech­no­logy for new media for­mats like HD DVD and Blu-ray disks. Cer­tain high-quality out­put paths — audio and video — are reser­ved for pro­tec­ted periphe­ral devi­ces. Some­ti­mes out­put qua­lity is arti­fi­cially degra­ded; some­ti­mes out­put is pre­ven­ted enti­rely. And Vista con­ti­nuously spends CPU time moni­to­ring itself, trying to figure out if you’re doing something that it thinks you shouldn’t. If it does, it limits func­tio­na­lity and in extreme cases res­tarts just the video subsys­tem…”
    Bullocks? I guess it depends on your defi­ni­tion of bullocks.

  2. John says:

    Oh, I for­got to add, (also from http://www.schneier.com/blog/archives/2007/02/drm_in_windows_1.html)
    “…while it may have star­ted as a part­nership, in the end Mic­ro­soft is going to end up loc­king the movie com­pa­nies into selling con­tent in its pro­prie­tary formats…not just Holly­wood, but also periphe­ral hard­ware ven­dors. Vista’s DRM will require dri­ver deve­lo­pers to comply with all kinds of rules and be cer­ti­fied; other­wise, they won’t work. And Mic­ro­soft talks about expan­ding this to inde­pen­dent soft­ware ven­dors as well. It’s another war for con­trol of the com­pu­ter market.”