Archive for July, 2007

July 31, 2007

post-geek-dinner update

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[Loic and I giving our “Thank you for coming” sch­piel to the crowd etc. Photo cour­tesy of Fran­cine Har­da­way.]
It was so lovely to see ever­yone last night. Thanks to all for coming. Hope ever­yone got home with their livers intact etc.
[Loic’s Flickr pho­tos of the eve­ning are here.] [Dan Farber’s pho­to­set.]
Hugs. Kis­ses. Smi­les. Rock on.

July 30, 2007

s.f. update

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[Evelyn hol­ding up a car­toon I drew for her. With Evelyn is her friend, Rich, who just moved here from New Orleans a week ago. Lovely guy.]
Having an extre­mely groovy Mon­day in San Fran­cisco. High­lights would defi­ni­tely have to inc­lude finally get­ting to meet the legen­dary Evelyn Rodri­guez in per­son for the first time, han­ging out over cof­fee, and tal­king about art, the uni­verse and everything.
I’m jet­lag­ged and tired. The geek din­ner is in three hours. Off to take a wee nap. Later…
[REPEAT AFTER ME: “Hugh, the lucky, lucky bas­tard got to hang out with Evelyn Rodri­guez and I didn’t. I am insa­nely jea­lous etc etc etc.”]

san francisco, monday morning

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[View outside my hotel, circa 6.30am this mor­ning.]
After many adven­tu­res, inc­lu­ding a most wel­come diver­sion in Chi­cago, I arri­ved safely at my hotel last night. Slept like a baby. All good.
Besi­des the geek din­ner with Loic tonight [not to men­tion, 115-odd other peo­ple atten­ding, Jesus], my main task for the next two days is pre­pa­ring my pre­sen­ta­tion for the key­note I’m giving at the Real Estate Con­nect SF in two days.
This is my first big key­note gig ever. So yeah, I’m pretty pre­pa­red for it, but I’m currently ner­vous as hell. I guess jit­ters at this stage are nor­mal.
At week’s end I’m hea­ding for Miami, where a geek din­ner is hap­pe­ning on the 5th. Alex is orga­ni­zing it. And I unders­tand my favo­rite Flo­rida sex bomb, Manola is coming. Hurrah!
I’m buried in work and Star­bucks for the next 24 hours or so while I get my key­note pro­perly orga­ni­zed. See you on the other side…
[As always, for anyone trying to reach me, my num­ber while in the US is 646 704 4509.]

sf update

[Sun­day Night:] My plane lan­ded in San Fran­cisco about an hour ago. At my hotel. About to go to bed. Will be online again in the morning…

July 29, 2007

downtown chicago

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[The Sears Tower and the Chi­cago Tri­bune buil­ding in the dis­tance.]
I’m han­ging out in down­town Chi­cago for a cou­ple of hours before hea­ding back to O’Hare to catch my eve­ning flight to San Fran­cisco. Mee­ting Leah Jones for lunch. [UPDATE: Leah blog­ged about our lunch date here.]
As always, for anyone trying to reach me, my num­ber while in the US is 646 704 4509.

greetings from suburban chicago

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[The view outside my hotel win­dow. Near O’Hare Air­port, about 20 miles outside of Chi­cago. I mis­sed my con­nec­ting flight to San Fran­cisco last night. Bri­tish Air­ways kindly paid for my room. Catching another flight in about 3 hours.]

July 28, 2007

greetings from heathrow airport

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This pic­ture was snap­ped about two minu­tes ago… Flying out of Lon­don in about an hour.
All going well, I’ll arrive at my hotel in San Fran­cisco around mid­night tonight.
This is not set in stone yet, but it looks like I’ll be moving out of Lon­don some­time in the next few months, and moving back to my cot­tage in the English boo­nies [Cum­bria]. Don’t have an exact date yet. Hell, it could be a cou­ple of years. See where the chips fall.
New­castle Inter­na­tio­nal Air­port is less than an hour’s drive away…
[UPDATE:] Mis­sed my con­nec­ting flight. Drag. Sta­ying over­night in Chi­cago. Hope­fully be in SF by lunch­time tomo­rrow.
It’s funny, peo­ple give blogs and blog­gers a lot of stick, but all the blog thing has ever done for me is given me lots of money, free­dom, job secu­rity, and per­so­nal sove­reignty. I often won­der if the folks giving us blog­gers stick have as much of the for­mer as I do. Often it seems to me that they don’t. The­rein lies the rub.
See y’all when I get to America.

July 27, 2007

u.s. phone number: [646] 704 4509

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Just to let you know: My plane does not arrive in SF till tomo­rrow, i.e. Satur­day night.
I was hoping to get in town in time for tonight’s Techc­runch party, but Alas!
I’m in town till the 4th of August. Then in Miami till the 8th.
If anyone’s loo­king for me there’s always e-mail or Face­book, but as always, my phone num­ber in the US is: 646 704 4509.
Loo­king for­ward to seeing every­body again…

sf geek dinner: restaurant confirmed

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This Monday’s San Fran­cisco geek din­ner with Loic and myself now stands at 108 peo­ple con­fir­med sho­wing up, with 66 “Maybe’s”. You can see every­body who’s coming here on Face­book.
The res­tau­rant can hold up to 120 peo­ple, and is char­ging us $40 per head for food, not inc­lu­ding beer, drinks etc. To make paying the tab less of a hassle, we’re asking every­body to pay in advance via Eventbrite/Paypal. You can do it here.

Date
Mon­day, July 30, 2007
Time
6:00 pm PT — 11:30 pm PT
Loca­tion:
Foreign Cinema
2534 Mis­sion Street
San Fran­cisco, CA 94110
[Goo­gle Map]

So again, if you’re coming, please regis­ter and pre-pay here at Event­brite. Hope to see you Mon­day night. Should be a great night!

July 24, 2007

“hugh’s law”

Hugh’s Law: “All online social net­works even­tually turn into a swampy mush of spam.”
Which explains why early adop­ters are always fleeing online social net­works [e.g. Lin­ke­dIn], only to join a new one [e.g. Face­book]. They’re fleeing the spam.
[For a far more lear­ned and autho­ri­ta­tive thought on the sub­ject than my own, go read Clay Shirky.]

semi-official: steve ballmer loves the blue monster

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[The Blue Mons­ter makes it down to Aus­tra­lia. Backs­tory here.]
From Steve Clay­ton:

I also had a photo oppor­tu­nity with Steve Ball­mer, Kevin Tur­ner and Jean Phi­lippe Cour­tois and took the oppor­tu­nity to hand Steve my Blue Mons­ter busi­ness card. His words — “I love it — thanks”. I didn’t quite have the gump­tion to give it to Bill :)

July 23, 2007

fresh meat!

From the “When It’s Time To Bitchs­lap The New­bie” Depart­ment. Just got the follo­wing e-mail:

My name is [*Name Witheld*], one of staff mem­bers at [*Name Witheld*], an inde­pen­dent pro­duc­tion com­pany in New York. Our digi­tal media divi­sion has just launched a new blog, and would like to link our rea­ders to yours. In exchange, we ask that to be added to your blog roll.
Here is our link. If you have any other ques­tions, please let me know.
www.[*Witheld*].tv/
Thank you,
[*Name Witheld*]

Man, it makes me all nos­tal­gic for 2002.

[UPDATE:]
The CEO of the com­pany in ques­tion lea­ves a com­ment below:

Hugh — First of all, sorry for star­ting off on the wrong foot and crea­ting a bad first impres­sion with you and your rea­ders. After more than 10 years in tra­di­tio­nal media, we are lear­ning this new way of tal­king and we’re just taking our first steps. So thanks for not biting our heads off.
Secondly, a big thank you to the folks who com­men­ted — espe­cially Rachel and Joa­quin — for poin­ting out what we did wrong and how we can go about doing it right.
Like ever­yone else, we’re lear­ning as we do and your post is a les­son for us. And this time we’ve lear­ned our les­son.
Cheers
Johnny Bos­ton
CEO Raw Digi­tal

No worries, Johnny, I assu­med it was a fairly inno­cent case of “Newbie-itus”, which is why I didn’t men­tion names or URL.
Yeah, I know, this blo­gosphere cul­ture has all these strange rules and rituals that are hard to navi­gate. Tell me about it.
But what’s inte­res­ting to me is, by lea­ving the com­ment below, you actually made your com­pany look good in the lon­ger term. Tur­ned a nega­tive into a posi­tive. This is what they mean when they say “Join the con­ver­sa­tion”. Cool. Thanks. Like I said, interesting…

techcrunch party poster

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Spen­ding the day sig­ning the limited-edition litho­graphs [1,000] for Friday’s Techc­runch party in Menlo Park, CA. They’re being being ship­ped off this after­noon.
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That’s a pic­ture of the SF penin­sula, by the way… with the blue “X” roughly indi­ca­ting where in Sili­con Valley the party is taking place [Thank you, Goo­gle­maps].
Thanks to Stormhoek for spon­so­ring it etc.

sf geek dinner, monday 30th july

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Loic Le Meur and I are thro­wing a geek din­ner on a week today on Mon­day, the 30th of July, at 6pm in San Fran­cisco.
We’re still deci­ding on a venue: Loic’s loo­king into it as we speak.
Loic has just moved to SF, and I’m in town for a week. If you’re around and fancy coming, please go sign up on the Face­book page.
Hope to see you there!
[Update:] Some really cool peo­ple are coming. Gabe Rivera, Mike Arring­ton, Robert Sco­ble, Deb Schultz, Oren Michels, Jeff Cla­vier etc. I’m so happy!
[Update:] So far 60 peo­ple have con­fir­med they’re coming. Wow. Not as many as the 200 or so who tur­ned up for Scoble’s Lon­don geek din­ner 2 years ago, but still pretty huge.

July 22, 2007

as her date…

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when you’re a jet…

From Mark Earls:

While you and I might find a gang of ado­les­cents dis­tur­bing or frigh­te­ning (and they might enjoy engen­de­ring that res­ponse in us), the truth is that they are merely doing what all humans do: gather together for safety, reas­su­rance and cooperation.

From Sigurd Rinde:

Todd­lers unders­tand lea­dership, some­body they res­pect sho­wing the way, tee­na­gers expect lea­dership while adults work bet­ter under real lea­dership and no mana­ging.
Every MBA course should have a sec­tion where the stu­dents are res­pon­si­ble for little peo­ple, in a kin­der­gar­ten, for at least a month.

[Bonus Link:] Richard Edel­man visits Ausch­witz, and wri­tes movingly about it.

July 19, 2007

dazzle

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July 18, 2007

hallam foe bloggers’ screning q&a

Back in June I orga­ni­sed a blog­gers’ scre­ning of the film, Hallam Foe.
After the scree­ning I mode­ra­ted a Q&A panel with the direc­tor, David Mac­ken­zie, the lea­ding man, Jamie Bell and the lea­ding woman, Sophia Myles. It was a good eve­ning all round.
Here’s it is, up on You­Tube:
PART 1.

PART 2

PART 3

The movie opens in the UK on August 31st, so please feel free to spread the word. Dave Mac­ken­zie is a very old friend of mine and I REALLY, REALLY REALLY want this film to be a hit. Thanks.

July 17, 2007

an increasingly exponential world

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I recently mana­ged to get my hands on some Hallam Foe sch­wag, two one-inch lapel bad­ges. Very cool.
The phra­ses, “A Little Odd” and “Com­plete Arsehole” are taken from the ori­gi­nal movie trai­ler. You can watch it here.
My spies tell me an inte­res­ting little fac­toid: It seems that the peo­ple wan­ting the “Com­plete Arsehole” badge out­num­ber the peo­ple wan­ting the “A Little Odd” badge by a HUGE mar­gin. At least ten-to-one.
Yet one more remin­der of what an inc­rea­singly expo­nen­tial world we live in. Do I pre­fer the “Com­plete Arsehole” badge over the other one? Sure. Do I pre­fer it enough to where I think it’s ten times “bet­ter” than the other one? No.
But what I think doesn’t mat­ter. To the vic­tor go the spoils. Get it right, and your idea spreads like a killer virus. Get it wrong, and watch it whither and die, even if the idea wasn’t all that bad to begin with. Life is asym­me­tri­cal. Life is unfair.
[Disclosure:The film’s direc­tor, David Mac­ken­zie is one of my oldest and dea­rest friends. A very talen­ted film­ma­ker, he also direc­ted the 2003 cult Scot­tish film, “Young Adam”.]

July 16, 2007

sign up to facebook or consign your career to the dustbin of history etc etc.

Paul Walsh gives about as com­pe­lling a case for busi­ness folk to sign up to Face­book as I’ve ever seen.
I con­cur with Paul’s case pretty much 100%, so if you’re not on Face­book yet, I’d recom­mend sig­ning up.

July 15, 2007

wake me up

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the rules have changed

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July 11, 2007

e.r.p. and social media are not the same thing, dammit

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In res­ponse to my recent post about the lines that sepa­rate ERP and social media beco­ming blu­rrier over time, my old high school friend, Hamish, who works a lot with SAP, talks about ERP and Social Media, and the place where the twain shall never meet.

In SM, the mes­sage that is recei­ved, read or wha­te­ver, is not pre-determined for any pur­pose, it could be a blog entry about how cool sun­sets are, or why LA sucks, the net­work does not care. All inter­pre­ta­tion of the mes­sage is done by the human recei­ver. The lan­guage it is writ­ten in, the con­tent, the refe­ren­ces to exter­nal events and cul­ture, are all par­sed by the human. The soft­ware is just the con­duit, or the envi­ron­ment in which the dis­cus­sion takes place, if you will.
In ERP by con­trast we have a whole load more stuff to do, as all inter­pre­ta­tion is done by the soft­ware, or more accu­ra­tely by rules writ­ten in soft­ware by a desig­ner who is not in situ to inter­vene in any ambi­guous situa­tions. Is the mes­sage a request for spare parts for a car fac­tory deli­ve­red by EDI, or is it holi­day request from an emplo­yee? At the net­work and deli­very level it is not pos­si­ble to tell. The ERP soft­ware has to have a lot of addi­tio­nal infor­ma­tion and pro­ces­sing to deter­mine this, with a cons­trai­ned and con­sis­tent data model, with spe­ci­fic pro­ces­ses that will create dif­fe­rent out­co­mes under dif­fe­rent ini­tial con­di­tions, etc. 

I’m wai­ting with bai­ted breath to hear Sigurd’s res­ponse.
[UPDATE:] Sigurd lea­ves a com­ment:

And as I said a bit ear­lier: “Actually it boils down to the defi­ni­tion of what ‘social soft­ware’ is…”
As Chad says — take the fle­xi­bi­lity and trans­pa­rency inhe­rent in SM and add struc­ture to the flows if requi­red and design so that all data and events and wha­te­ver is pro­perly cap­tu­red. Add repor­ting capa­bi­li­ties and voila SM as ERP ;)
(Have more to dis­cuss with Hamish there though as much of the rules-requirements in ERP or pro­cess sys­tems is a lef­to­ver from the good (?) old days of pen and paper inhe­ri­ted “event docu­men­ta­tion thinking” — but that would be a another story!)

July 10, 2007

power

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religion is evil

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July 9, 2007

my name is

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the virus spreads…

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MSFT’s Steve Clay­ton on the Blue Mons­ter: “This is about Mic­ro­soft on our terms — open to all and owned by the world. Rock on.”
[Meanwhile:] The groovy cats over at MSFT’s On10 have pin­ged the Blue Mons­ter story.

Bea­ring the tagline, “Mic­ro­soft: Change the world or go home,” the Blue Mons­ter repre­sents the vision and the pas­sion of the company’s emplo­yees: so pas­sio­nate about what they do, if they can’t make the world a bet­ter place, they should go home. Maybe the mons­ter is just what Mic­ro­soft needs to draw more atten­tion to the fact that, des­pite the law­yers and stockhol­ders, they, too, have pas­sio­nate emplo­yees who feel like they are chan­ging the world in a posi­tive way.

The Blue Mons­ter was refe­rred to as “Microsoft’s unof­fi­cial mas­cot.” That made my day.
[UPDATE:] The Blue Mons­ter finally makes it onto Tech­meme. Thanks, Sarah! Very cool.

ideal working conditions

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no longer angry

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all moments

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you only love me

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July 8, 2007

mean, mediocre

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July 7, 2007

just by the way

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[Bous Link:] “Con­nec­ted, Not Cha­ne­lled.” JP Ran­gas­wami: “But back to Mic­ro­soft. Maybe Hugh’s Blue Mons­ter is having an impact after all. My faith in huma­nity is slowly being res­to­red.”

untitled 070707

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pardon me

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July 5, 2007

it’s doc’s world. we just happen to live in it.

As part of this SAP report he’s wri­ting, Shel Israel inter­views Doc Searls with ten ques­tions. Totally awe­some stuff. Doc in fine form etc.

5. How has busi­ness fun­da­men­tally chan­ged because of social media? How will it change in the coming years?
The walls of busi­ness will come down. That’s the main effect of the Net itself. Com­pa­nies are peo­ple and are lear­ning to adapt to a world where every­body is con­nec­ted, every­body con­tri­bu­tes, and every­body is zero dis­tance (or close enough) from every­body else. This is the “flat world” Tom Fried­man wrote “The World is Flat” about, and he’s right. Busi­ness on the whole has still not fully noti­ced this, however. 

Rock on.

hallam foe screenings across the u.k.

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There’s a wee com­pe­ti­tion going to win free tic­kets to Hallam Foe scree­nings across the UK. Details here. I’m told the odds of actually win­ning a tic­ket are actually quite good, as they’ve got a lot of seats going.
[UPDATE: Check out the new trai­ler. Rocks.]
[New­bies: Hallam Foe is a film direc­ted by my old high school friend, Dave Mac­Ken­zie. I highly recom­mend it. Offi­cial home­page here. Blog here. In cine­mas August 31st.]

the time of the a-list is dead. thank christ. not a moment too soon.

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From Robert Sco­ble:

One trend that blog­gers don’t want to talk about? A num­ber of my blog­ging friends have seen their traf­fic go down lately. They assume that their rea­ders are off in social net­works. I think they are abso­lu­tely right.

For once I disa­gree with Robert. I DO want to talk about it. Because I actually con­cur with Robert’s the­sis. And I am utterly deligh­ted to do so.
In the past, say, from the late ‘nine­ties until the last six-twelve months or so, Blog­gers’ rea­dership grew IN PROPORTION to the social net­works that were built up around them. Hence the phe­no­me­non of the “A-List”.
But if we’re honest, loo­king back, it was always these cir­cum­ven­ting social net­works that were the really inte­res­ting part of the equa­tion. The actual blog­ger in ques­tion, less so. Even if in our celebrity-worshiping cul­ture, we some­ti­mes for­got that.
Then sud­denly, along comes stuff like Twit­ter and Face­book… et Voila! Sud­denly, social net­works start being suc­cess­fully crea­ted without the “A-Listers” having to act like “Hubs” [or “Human Social Objects”, if you want to get REALLY tech­ni­cal]. Sud­denly, the need for A-listers to arbi­trate “Who the Cool Kids are” [and who they aren’t] is rapidly and thank­fully dimi­nished.
I totally applaud this deve­lop­ment. Wha­te­ver your blog­ging stra­tegy may be, I per­so­nally believe that on ave­rage, you’re far bet­ter off going off to somewhere like Face­book and buil­ding your own social net­work with like-minded folk, based on your own collec­tive inte­rests, your own collec­tive pas­sions and own collec­tive sense of merit, than loi­te­ring around the Blo­gopshere, wai­ting for some rocks­tar like Sco­ble, Arring­ton, Cory etc to link to you… and hoping in vain that the lat­ter will somehow trans­form your life. It won’t. Just ask my blog bud­dies, Kent New­some or Seth Fin­kels­tein, who always have a sharp and and insight­ful word to say on the mat­ter.
The time of the A-List is dead. Thank Christ. Not a moment too soon.
[UPDATE:] Lovely afterthought from Rex Ham­mock:

When you set up a Face­book account, you’re not weigh­ted down with the res­pon­si­bi­lity of being a publisher or wri­ter or pun­dit or wha­te­ver it is that keeps most peo­ple from set­ting up a blog. On Face­book, you’re not a Face­boo­ker — you’re just you. You can con­nect with peo­ple based on something other than lin­king to what that per­son just observed…

[Bonus Link:] An utterly BRILLIANT post for the 4th of July: The afo­re­men­tio­ned Kent Newsome’s “Dec­la­ra­tion of Blog­ging Inde­pen­dance.”. Ha!

blue monster coffee morning, august 3rd

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The “Friends of Blue Mons­ter” are having their first cof­fee mor­ning in Lon­don, on August 3rd. See here for details. Hope to see you then!
[UPDATE:] 30 peo­ple con­fir­med so far, with another 34 “May­bes”. Rock on.

July 4, 2007

the $900 pram. wow.

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My Face­book buddy, Miche­lle Penny is trying to get the word out on her new web­site, Baby Gift UK.

Baby Gift UK is a site which helps to take the pain out of buying gifts for the new baby that has just arri­ved on the scene (and also gives some sug­ges­tions for the parents — with the slee­pless nights they have ahead, they’ll also need a bit of spoi­ling too.

What a great idea. Good luck with it, Michelle!

July 3, 2007

blue monster update

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The “Friends of Blue Mons­ter” Face­book page
now has 225 mem­bers, at time of wri­ting.
Wow. That seems like a lot. Agree? Disagree?

July 1, 2007

e.r.p. being built around social media, not the other way around?

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My friend, Shel Israel is doing some con­sul­ting work for the large Ger­man ERP soft­ware firm, SAP. To aid the cause I ans­we­red ten ques­tions about social media that he e-mailed to me. Here they are below:
1. You’ve been around the social media scene for a long time. How has it emer­ged from your pers­pec­tive?
It has emer­ged very une­venly, yet cons­tantly. Six years of blog­ging later, and I still am utterly una­ble to pre­dict what or who is going to be “the next big thing”. Will Twit­ter win? Or Jaiku? Something else? Nobody knows. A year ago MyS­pace loo­ked uns­top­pa­ble. Now there’s Face­book. Three years ago Lin­ke­dIn was all the rage. What will hap­pen to Goo­gle in 10 years? Your guess is as good as mine. Some­ti­mes it’s just easier to wait for the future to arrive on your doors­tep than to try to fore­see events.
2. Where do you think social media will be going over the next 5 – 10 years?
I think it will con­ti­nue to gra­vi­tate to where it has always gra­vi­ta­ted towards i.e. Fas­ter, Chea­per and Easier.
The most inte­res­ting thing to me recently has watching the pea­king of blogs. For a cou­ple of years there they were the big­gest story in media. Now their cul­tu­ral influence seems a lot sma­ller. Peo­ple finally figu­red out that yes, doing a blog well is actually very time con­su­ming. Not every­body wants to be Robert Sco­ble- Hell, I’m not sure if Sco­ble wants to be Sco­ble all the time, either [Joke!]. Which crea­ted a lot of oppor­tu­ni­ties for less time-consuming web pro­ducts.
This is us seeing Social Media evol­ving way from the time-guzzling “Cele­brity Model”, where peo­ple emu­late “broad­cas­ters” on a small scale, towards something that is far more use­ful to most peo­ple i.e. something that allows peo­ple to make friends and talk to their friends more easily.
This is why I find Face­book so inte­res­ting. The fact that it was inven­ted by college stu­dents doesn’t sur­prise me.
Think about it. Every college kid has a tight-knit group of friends [Think, for exam­ple, Ani­mal House or St. Elmo’s Fire}. Face­book was desig­ned from the very begin­ning to allow groups of pre-existing friends like these to com­mu­ni­cate with each other bet­ter. Quite dif­fe­rent from the “broad­cast model” of blogs. It’s more colle­giate.
3. How is social media emer­ging in the UK and EU v the US?
The UK blog­ging scene always struck me as rela­ti­vely sma­ller and gee­kier than the US scene. Brits have always struck me as more cau­tious at embra­cing the inter­net com­pa­red to the Ame­ri­cans, and I ima­gine this will con­ti­nue. That being said, the Lon­don Face­book net­work is the second lar­gest in the world, big­ger than New York’s. I’m gues­sing this means they don’t mind using social media for the FRIENDS THEY ALREADY HAVE, and are less willing to use Social Media to make new “online friends”. Then again, the French really took to blog­ging, I sup­pose because it’s an ideal medium for peo­ple with strong opi­nions– and the French do like a good, strong con­ver­sa­tions. The Ger­mans I unders­tand never took to blog­ging on the same level as the French or the Brits, howe­ver I’m told they’re really into Wiki­pe­dia– a more colla­bo­ra­tive medium that res­pects and defers to autho­rity.
I met a lot of really great blog­gers in Den­mark, the cou­ple of times I’ve been there. Really smart and pas­sio­nate. I sup­pose when you live in a very small country with few resour­ces, the incen­tive to adopt an extre­mely cheap and easy glo­bal medium is huge. Simi­lar to why it helps to learn English.
4. Let’s narrow the con­ver­sa­tion down to busi­ness. Are Euro­pean busi­nes­ses
embra­cing social media? What about just in the UK?

E-mail is a part of office life. Nobody ques­tions its func­tion [even when one has 800 unread e-mails wai­ting in one’s inbox]. We’re not quite at that stage yet with Social Media. The vibe I get from cor­po­ra­tes who ask me ques­tions at con­fe­ren­ces is not one of cer­tainly and enthu­siasm, but more of a head-scratching, “Well, every­body else seems to be doing it, this is kinda the future, so I sup­pose I should be paying more atten­tion, but…” I hear the word “But” a lot. It’s still early days. In five years time I expect to be hea­ring “But” a lot less.
5. What tools are they embra­cing? Do various cul­tu­res impact the tools that
are gai­ning in popu­la­rity?

They are embra­cing all sorts of tools. There a lot of them out there, and nobody, repeat nobody can pre­dict how much trac­tion they’ll even­tually get inside a com­pany cul­ture. So what the savvy social soft­ware engi­neer will do is try lots of things and see which snow­ball rolls all the way down the hill, rather than put all of the eggs into a sin­gle, over­si­zed bas­ket.
6. Do you see a dif­fe­rence in the way glo­bal enter­pri­ses are embra­cing
social media v. small to medium sized busi­nes­ses?

Big busi­nes­ses will always have trou­ble with anything that sub­verts hie­rarchies, for hie­rarchy is the glue that holds large orga­ni­za­tions together. Small busi­nes­ses have an easier time with blogs and what­not, for there are fewer layers to keep happy. Secondly, small com­pa­nies are for the most part pri­vate com­pa­nies. Large com­pa­nies gene­rally have public sha­rehol­ders. Dif­fe­rent rules apply.
7. What similarities/differences do you see bet­ween C-level accep­tance of
social media and mid-management?

Mid-Management is in the unfor­tu­nate situa­tion of wan­ting to “get it”, kno­wing it’s the future, whilst at the same time, they’re paid to main­tain the sta­tus quo. One thing mana­ge­ment often unde­res­ti­ma­tes is JUST HOW DISRUPTIVE social soft­ware is. I see lots of pain in that future. Hope­fully it’ll end up being worth it in the long run.
The main impact Social Media has brought to me was seeing my busi­ness model, over a period of about five years, evol­ving from a “Hie­rarchy” pri­vi­lege model to what Jon Hus­band calls a “Wirearchy” model.
I star­ted my career in the adver­ti­sing busi­ness, wor­king as a “crea­tive”. Back in the 1990s, there was very much a pyramid-shaped hie­rarchy in that industry, with “rock stars” on the top, and the “grunts” on the bot­tom. Every creative’s busi­ness model see­med to be about get­ting the rock stars to notice you. In order to get paid noti­ceably more money you had to do all the nor­mal stuff– win awards, land a job in a “sexy” agency, get your ad on to The Super­bowl etc. Ever­yone knew who the rock stars were. Ever­yone knew what they were up to. And all you could do is hope­fully one day get the oppor­tu­nity to make your mark, the same way the rock stars had– INSIDE the exis­ting pyra­mid.
Now, as a blog­ger, I feel com­ple­tely obli­vious to all that. Now I have a uni­que social net­work, kept cohe­rent with Social Soft­ware, where the busi­ness model is not about rising up some ima­gi­nary sta­tus lad­der, but “mashing up” peo­ple I know.
For exam­ple, I have peo­ple in my net­work who work in the wine busi­ness. I have peo­ple in my net­work who work for Mic­ro­soft. So maybe one day I’ll end up doing something wine-related with Mic­ro­soft. Or not.
Sud­denly I find myself without “50 peo­ple who want to take my job”, simply because what I do is uni­que to myself, uni­que to my own social net­work. It’s as uni­que as any human fin­ger­print. And the posi­tive effect is has had on my own per­so­nal sense of sove­reignty is stag­ge­ring.
So let’s say over the next, I dunno, ten, twenty, fifty years, this social net­work para­digm gets more pre­va­lent. Will we still need large com­pa­nies? Will we still be able to com­pete with all that unwieldy, energy-guzzling, cal­cif­ying cor­po­rate struc­ture? Or will everything become “a loose con­fe­de­ra­tion of skunk works”?
It’s too early to tell, of course. Ins­tead, focus on this: The main story about social soft­ware is not about how it allows you to carry out exis­ting com­pany func­tions, just more quickly and easily. It’s big­ger than that. In the future, com­pa­nies will grow around social soft­ware, not the other way around. And your client, SAP, had bet­ter be ready for this. Because it’s already star­ting to hap­pen.
8. What are the big­gest barriers to social media accep­tance in EU busi­ness?
The barriers are the same as they’ve always been. Dino­saurs have a lot of money and power. And dino­saurs don’t like dying.
9. How is social media chan­ging cul­ture?
Social media can only change the cul­ture to the extent that it can change the nature of work. Which, as it’s already star­ting to hap­pen on a huge scale, is actually quite a lot.
10. Addi­tio­nal Com­ments?
One more thought, which per­tains directly to your client. I firmly believe that the line that sepa­ra­tes social media and ERP is going to start get­ting VERY blurry, and really soon. I can see a not-to-distant future where even the lar­ger ERP solu­tions are built around social soft­ware, not the other way around. And I can see that day arri­ving in under five years. We live in inte­res­ting times.
[UPDATE:] Sigurd pipes in on Point Num­ber 10:

As soft­ware “models real life as we see it” the ERP train pic­ked up the well struc­tu­red pro­ces­ses and left the loose ends to fight for them­sel­ves. But yes­ter­day Hugh argued “that the line that sepa­ra­tes social media and ERP is going to start get­ting VERY blurry, and really soon… I can see a not-to-distant future where even the lar­ger ERP solu­tions are built around social soft­ware, not the other way around”. And I agree simply for the rea­son that they should be one, there are no rea­sons why the world puts a line in the sand bet­ween struc­tu­red and loose ends pro­ces­ses.
Actually it boils down to the defi­ni­tion of what “social soft­ware” is.
Social soft­ware “ena­bles peo­ple to ren­dez­vous, con­nect or colla­bo­rate”.
But a short cir­cuit hap­pens in our brains when we “see” what social soft­ware is using those three terms: It invo­kes the image of an open mar­ket­place or gathe­ring where the effi­ciency requi­res free­dom and little struc­ture and thus quite the oppo­site of what ERP entails.

[UPDATE:] SAP’s Tho­mas Otter pipes in about the false dis­tinc­tion bet­ween “busi­ness soft­ware” and “con­su­mer soft­ware”:

Crea­ting barriers to entry through com­ple­xity is not a via­ble stra­tegy. Crea­ting com­pe­ti­tive advan­tage through sim­pli­city and fun is. Wid­gets, mashups, tag­ging, com­mu­nity and so on are not just cute. They are fun­da­men­tal to the future of enter­prise appli­ca­tions. It isn’t just the tech­no­logy, it is the mindset. 

scoble meets the blue monster

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Heh. Robert Sco­ble has a Blue Mons­ter stic­ker on his lap­top. This pic was taken while he was wai­ting in line to get his new iPhone, so I’m told.
The stic­ker was given to him by Steve Clay­ton. Shel Israel got one, too. Steve tells me they were quite a hot com­mo­dity when he got them made, and his supply ran out very soon.
Robert’s never men­tio­ned The Blue Mons­ter on his blog, as far as I’m aware. Not in any great detail, at least. Do I find that sur­pri­sing? Not really. I can totally see how he’d much rather write more about his new job at Pod­Tech, rather than about his old job at Mic­ro­soft. But I was deligh­ted to see him joi­ning the Face­book “Friends of Blue Mons­ter” group.
I also notice the two Jaiku stic­kers. Very cool. “Social Object, Baby!”

the 1949 olivetti typewriter

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[The 1949 Oli­vetti MP1 typew­ri­ter]
Of all the hun­dreds of lec­tu­res I atten­ded in college many years ago, one stands out more than any other, one I remem­ber more than any other.
It was a lec­ture on Indus­trial Design. More spe­ci­fi­cally, it was a lec­ture on the 1949 Oli­vetti MP1 typew­ri­ter.
Basi­cally, what makes the Oli­vetti typew­ri­ter so ico­nic in the his­tory of design are those smooth, sexy, curvy lines. What the lec­tu­rer refe­rred to as “The Huma­ni­zing of the Machine”.
What makes it inte­res­ting is that these sexy, curvy lines are, unlike say, Art Deco, com­ple­tely func­tio­nal, not deco­ra­tive. Forms follows func­tion, but in a femi­nine, non-masculine way.
Before Oli­vetti, nobody thought of indus­trial design in “femi­nine” terms. Now they do. Just look at Apple and the work of Jonathan Ive.
What got me thin­king about this? Wor­king with Mic­ro­soft got me thin­king about this. I believe that if Mic­ro­soft wants to re-invent itself, if it wants to keep evol­ving, gro­wing and pros­pe­ring long-term, I keep thin­king to myself, what Oli­vetti did to the typew­ri­ter, Mic­ro­soft has to do to itself.
Exactly. “The Huma­ni­zing of the Machine”. Wel­come to The Blue Monster.