May 11, 2007

the social virus

holy%20business%20model222.jpg
Today I was won­de­ring to myself, how many copies of my car­toons are out there on the inter­net, on other people’s ser­vers and desk­tops? I have zero idea, but I’d be sur­pri­sed if the ans­wer wasn’t in the millions. Maybe tens of millions, who knows.
In the middle of this elec­tro­nic car­toon bliz­zard is a trail of breadc­rumbs that lead back to gaping­void. Most peo­ple check it out for a a few seconds then leave. But some will keep coming back for more. When enough of the lat­ter start reaching cri­ti­cal mass, then word starts sprea­ding about the other stuf I’m up to: Stormhoek, Mic­ro­soft etc. Somehow this has a posi­tive effect on my busi­ness, and next thing you know, my blog is not just an online diary, but an essen­tial mar­ke­ting tool.
So the car­toons are not just a form of fairly inno­cuous enter­tain­ment. From my busi­ness point of view, they ope­rate as a “social virus”.
A social virus is a sort of hybrid bet­ween a social object and an idea­vi­rus. At least for me, it’s pro­ven a most effec­tive mar­ke­ting tool.
I’m sure some­body far more cle­ver than myself could make a for­tune, desig­ning social viru­ses for other peo­ple… What do you think?

30 Responses to “the social virus”

  1. frank says:

    Quite the bon mot of the day — a car­toon bliz­zard — very evo­ca­tive. You have cer­tainly con­que­red the toon-meme as the carrier of your various virus srains. But I won­der what the incu­ba­tion period of such a strong strain really is — in your case seve­ral years to get to the level of pene­tra­tion and dis­se­mi­na­tion requi­red for effec­tive mar­ke­ting.
    It would repre­sent a medium-term invest­ment for an orga­ni­sa­tion to try to use this vec­tor for it’s ideas/products. Pro­bably the best that could be hoped-for would be spi­kes of inte­rest (OK they called them viral mar­ke­ting cam­paigns).
    The cool and inte­res­ting thing about the length of time requi­red for suc­cess is that it would take a real com­mitt­ment over time for a busi­ness to take viral/meme mar­ke­ting approach.

  2. futuregirl says:

    I think it’s funny that Uncle Fes­ter is the spo­kes­man for the Church of the Holy Busi­ness Model. I found gaping void by goo­gling “edgy blog wri­ting.” I’m actually quite sur­pri­sed that I hadn’t seen one of your car­toons before that. Now I see them everywhere. Isn’t that the way?

  3. Nigel James says:

    I think the power of what you do Hugh, is in the pas­sion and uni­que­ness of it all. A cle­ver per­son might be able to design other social viru­ses but would they be “me-too’s” and coo­kie cut­ters rather than some uni­que dis­tinc­tive glo­bal mic­ro­brand?
    You sum it up in your “how to be crea­tive” mani­festo when you say (I am paraph­ra­sing) “you could do this sketches on a card thing but I have years on you and you would be ope­ra­ting out of some bit­ter motive”
    That is something that has to come from the heart not manu­fac­tu­red in an agency boar­droom.
    Just some thoughts for you…
    Nigel

  4. Joaquín says:

    Well, peo­ple only copy and dis­tri­bute your car­toons, but are also ins­pi­red by you, I’m an exam­ple. So besi­des your busi­ness ideas, you also spread ins­pi­ra­tion, which is not bad as a bypro­duct :) I used to make t-shirts with ideas writ­ten on them; after being infec­ted by you I’ve star­ted car­too­ning, and been able to get the mes­sage across much more power­fully. Some­day I’ll make decent car­toons, thank you for that.
    As far as desig­ning social viru­ses for other peo­ple, I’m not sure if that would work; the out­come is not authen­tic and the virus would not spread for long.
    Cheers from a spa­niard living in Puerto Rico.

  5. RKR says:

    I think you are the hot­test thing next to a bikini waxing!
    To show appre­cia­tion for your enter­tai­ning car­toons (that are my daily addic­tion) I have “twit­te­red” your dot­com and given you men­tion. In a very small way, I think that makes me a “S. virus carrier” for gapingvoid.com.

  6. Anna says:

    For what it’s worth — I check in on your blog at least twice weekly and I usually have NOT A CLUE! what you are tal­king about — I know nothing about mar­ke­ting etc and don’t ever know what you mean by web 2.0. So how did I find your blog? I guess you could say — “the viral way.” I’m a rea­der of the Foe blog. Why do I stick around with your blog? The ins­pi­red, cyni­cal, yet up-beat lunacy of your car­toons — first and fore­most. And, in a weird viral kind of way — I learn through you about things apart from my world — very apart. So, yeah!, your car­toons defi­ni­tely work.

  7. rich says:

    Hugh, I have been rea­ding your blog for some time now and I can say that I am one of those you’re spea­king of. I stum­bled across one of your car­toons some time ago and had to find out where it came from, since then I check in on the blog at least twice a day. Most of what goes on in the world of gaping­void is way over my head, but i con­si­der myself to be inte­lli­gent enough fill in most of the voids (pun… inten­ded) in what I know and have lear­ned about web 2.0 and the like.
    Through your pos­tings I have found many other blogs I also enjoy chec­king out. (not­cot being one of my favo­ri­tes, found it off the Graphic Arts Meta Weblog you’re attached to). I am in graphic design and archi­tec­ture fields, it is great to see the under­ground aspect of those mar­kets through your links and pos­tings. Also, I think of myself as a wine buff and I have loo­ked all over for Stormhoek here in Michi­gan, but to no avail. I don’t doubt the wine is mag­ni­fi­cent, but I really just want a Hugh Mac­Leod bottle to show off.
    I have the cyni­cal car­toons all over my walls, peo­ple ask all the time where they come from and I am able to add to the social virus where ever I can. A few of my collea­gues who deal more with busi­ness and mar­ke­ting tell me that they have chec­ked out your Hugh­train and have really been ins­pi­red to try new things in their fields.
    Any­way, just felt like this post was direc­ted at peo­ple like me and that I would stop being the silent rea­der and let you know that the virus truely is sprea­ding and it really is wor­king.
    look for­ward to everything that is to come,
    RR

  8. What apt timing for this post! I hap­pen to have cir­cu­la­ted at least a dozen out of those millions of copies of your fan­tas­tic car­toons. And just before rea­ding today’s post, I emai­led one of your HTBC dood­les to a friend.
    You’re damn right about the viral infec­tion. The HueBug’s got me coming back to this site over and over again and has ins­pi­red me to create something too.
    Whether I make a for­tune or not, I owe a big one to you.
    Thanks Hugh!

  9. Den says:

    False modesty young fella…

  10. karl says:

    it kind of speaks to that idea of equity, brands often tal­ked about equity, as in the value they built over time, I won­der if gaping­void is an exam­ple of viral equity… if you’ve got enough social objects in cir­cu­la­tion then you are buil­ding equity. The idea that the value you derive is grea­ter that the sum of the indi­vi­dual social objects. I’ve often though that blogs build equity over time, blog posts are like small depo­sits into a bank account and after a year or so you are ear­ning a lot of inte­rest on those ideas.

  11. Stephanie says:

    Your “social virus” is effec­tive because it is real. A “com­mis­sio­ned” social virus wouldn’t have the same authen­ti­city or “voice” no mat­ter how cle­ver the mar­ke­ter.
    I have never met you but I can tell that you are real and trans­pa­rent and that is why I read your blog everyday.

  12. Mack Collier says:

    ‘Social virus’? Is that a STD?

  13. Mack Collier says:

    As for your broa­der point about how your car­toons help drive busi­ness and turn Gaping Void into a mar­ke­ting tool, I agree, but that’s way too much work for most peo­ple. Kudos to you for having the sta­mina to stick with it, and I think you’re really star­ting to see the results, but many peo­ple don’t have the time, and pro­bably even more are too lazy to try.

  14. jen of the moo says:

    I am one of those peo­ple who saw one of the car­toons and now have gaping­void book­mar­ked. I love the car­toons and the blog and check in every mor­ning before I start wor­king, to see the latest and grea­test.…
    I think that I got here ini­tially from an image search on Donald Trump’s hair, that led to Sean (a win­ner of The Appren­tice) and then to Stormhoek, and then to gaping­void. What a weird, strange trip it has been, no?
    As for the social virus idea, Elec­tro­nic Arts, the video game com­pany, expe­ri­men­ted with it, during its mar­ke­ting cam­paign for ‘Majestic’ — a mul­ti­me­dia rea­lity sus­pense game that never made it big. They had gue­ri­lla mar­ke­ters splash cryp­tic stic­kers and flyers in bars and clubs in seve­ral mar­kets, in hopes that peo­ple would be intri­gued and tell their friends.
    Mal­colm Gladwell’s book, The Tip­ping Point, del­ves a little bit into the sub­ject as well — dis­cus­sing the viral way things become fads. He explains that it doesn’t just mat­ter that peo­ple see your site, for exam­ple, they have to be the right KIND of people.….

  15. Lee says:

    I hope so.

  16. Rachel says:

    Saw you in Seattle last week, now I check your blog every day. We loved the decommoditization/social object idea and are trying to figure out a way to imple­ment it and get paid.
    If we come up with anything good (which, honestly, we will) I’ll shoot it over to ya.
    Thanks for the crea­ti­vity. You are, in fact, now lin­ked to from my blog.
    –Rachel
    p.s. loved the wine!

  17. James says:

    I’d have to say you’re dead on. All it takes is something catchy and today’s users will latch onto it like a rabid sheep and ride it til the next great thing comes along. As much as we don’t like to admit it, most of the popu­la­tion are sheep when it comes to catchy adver­ti­sing. Someone with fresh ideas could make a killing imho.
    I’ll admit, I check for Stormhoek wine here in Hawaii when I go to the store just to try it out based on your par­ti­ci­pa­tion with it. Alas, there is none.

  18. JoePampano says:

    I really love your car­toon on the busi­ness card. It shows that sim­ple ideas have always great power.
    Ps. I’m beca­ming a virus carrier uploa­ding your image an link on my pixelpage.

  19. RKR says:

    Is a “sheep social virus” com­pa­ra­ble to “Mad Cow Mar­ke­ting” disease?
    …“most of the popu­la­tion are sheep when it comes to catchy advertising”…(I agree)
    If Hugh has “sheep”, I would think the wol­ves are not far away.
    I would like to see which direc­tion the good shepherd takes his flock in the future.
    Sig­ned, Not Wea­ring Wool & Fabu­lous in Fur ;)

  20. vinny warren says:

    i think the key to the whole virus thing is authen­ti­city. and you are defi­ni­tely the most authen­tic Hugh Mcleod that i’m aware of.

  21. Don’t say that hugh! I’m already living in fear of being tar­ge­ted by word-of-mouth adver­ti­sers who pay peo­ple to go about the place chat­ting about their spe­ci­fic pro­duct… even taxi drivers!

  22. KG says:

    This is right on.
    Had this brain-flash last night, and thought I’d leave you a ques­tion: Did you ever do a car­toon for your point about “things hap­pe­ning from blog­ging INDIRECTLY”?
    I don’t remem­ber you exact words, but I see your “indi­rectly” point play out over and over, every day. Your point about this may be one of the ulti­mate zen truisms about the Web/blogging ever.
    If peo­ple don’t get your point now, if they stay in blog­ging long enough, they will.

  23. Stefanie says:

    Agreed. Plus it is a non-invasive form of Mar­ke­ting — peo­ple can explore for it ins­tead of being for­ced to look at it. An inte­res­ting approach for a public that is beco­ming more and more numb to adver­ti­sing. But, in prac­tice, the effects would be dif­fi­cult to mea­sure… com­pa­red to say… sam­pling to 1,000 peo­ple and mea­su­ring sales-lift.

  24. Chuck Nyren says:

    You’re viral because the car­toons are bri­lliant. I’d like to know why some ‘old school’ publisher hasn’t approached you for a book.
    I have my doubts about:
    a) someone being more cle­ver than you
    b) desig­ning social/marketing viru­ses out of nothing
    If there were no web, your car­toons would be in maga­zi­nes, news­pa­pers — xero­xed and mai­led in those strange, obso­lete paper-holding con­trap­tions I think are called ‘envelopes’ — and along with your copyw­ri­ting skills, you’d still be doing fine — and be well-known in the industry.

  25. Danny G. says:

    I refe­ren­ced you on AdPulp. Because I think your car­toons are genius.

  26. Darcy Moen says:

    Hugh, social viru­ses are not your ave­rage virus. Unlike most viri, the social virus only infects like min­ded indi­vi­duals, in other words, the social virus tends to spread along cer­tain genus (or genius) lines.
    Like your ‘sex and cash’ theory, and your ‘using busi­ness cards to weed out pros­pects’, not ever­yone self selects or opts into your par­ti­cu­lar line of thought.
    As you have so bri­lliantly poin­ted out, there are really two kinds of peo­ple, those who get it, and those who don’t. Those who don’t, hire peo­ple who do to ‘get it for them’ or create the illu­sion that they are ‘into the scene’.
    Thus, the rise of ‘hired gun blog­gers’, Public Rela­tions folks, Image con­sul­tants, and the like. All of these indus­tries exist so square folks can appear hip too.
    If you are not crea­tive, but have resour­ces, one can always hire someone else to be crea­tive for you. Want to look hip, be on the cut­ting edge? Easy, spend a few she­kels and con­tract it out!
    Now, all the fine win­dow dres­sing means crap when the cur­tains are pulled aside and the world sees what really is. As some major firms have found out hiring the crea­tion of false blogs to pro­mote a cer­tain agenda, as have others who have tried to create a false per­so­na­lity, or assume one that is in now way con­gruent to their rea­lity.
    So many crave ori­gi­na­lity, many try to buy it, few reward it, many feel threa­te­ned by it. You just can’t fake orgi­nia­lity. Either you are, or you ain’t.

  27. eva says:

    I got here by hea­ring about your “How to be Crea­tive” post. So well said!
    …So, yes, I pos­ted one of your car­toons in my site… and a link to your words as well… you are an ins­pi­ra­tion! Thanks.

  28. Stuart says:

    tal­king of social viruses…have you seen new ava­tars taking the blog world by storm…seems like a bit of a fad, but fun to mess around with.

  29. It’s a healthy virus that makes peo­ple think! Ooooooo .…

  30. Ryan_dm says:

    Merhaba!
    Check this out!
    *