http://gapingvoid.com/2007/03/31/bob-the-cab-driver-update/ "cartoons drawn on the back of business cards" Sat, 21 Nov 2009 22:18:51 -0600 http://wordpress.org/?v=abc hourly 1 http://gapingvoid.com/2007/03/31/bob-the-cab-driver-update/comment-page-1/#comment-17692 Glenn (Customer Service Experience) Ross Wed, 16 May 2007 04:30:11 +0000 http://gapingvoid.com/?p=3626#comment-17692 Hugh, I heart your blog, but let me get this straight: He consistently works to earn your loyalty and, at the first mistake, you throw that relationship away? Will you give him a chance to make amends? Regards, Glenn Hugh, I heart your blog, but let me get this straight: He consistently works to earn your loyalty and, at the first mistake, you throw that relationship away? Will you give him a chance to make amends?
Regards,
Glenn

]]> http://gapingvoid.com/2007/03/31/bob-the-cab-driver-update/comment-page-1/#comment-17691 Catherine Sun, 01 Apr 2007 03:07:56 +0000 http://gapingvoid.com/?p=3626#comment-17691 Oh i love this blogpost ;0) Your last two paragraphs really made me smile Oh i love this blogpost ;0)
Your last two paragraphs really made me smile

]]> http://gapingvoid.com/2007/03/31/bob-the-cab-driver-update/comment-page-1/#comment-17690 Eolaí Sun, 01 Apr 2007 02:27:35 +0000 http://gapingvoid.com/?p=3626#comment-17690 What if Bob is the only purple cow in the herd? Do you still change when he pisses you off - or do you interact and try and do something about the issue? What if Bob is the only purple cow in the herd? Do you still change when he pisses you off — or do you interact and try and do something about the issue?

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