February 10, 2007

day nine: road trip notes

cathgatwick887.jpg
[Cath, Stormhoek’s PR Ninja in front of the “Big Love” dis­play at the Gat­wick store.]
Nine days down, five more to go. Here are some thoughts, in no par­ti­cu­lar order:
1. So far the best moment for me was mee­ting one of the Tesco store mana­gers, who told me the “Big Love” bott­les were selling like hot­ca­kes. If the pro­duct ain’t moving, it doesn’t mat­ter how “cool” this film pro­ject is etc. Of course, this was only anec­do­tal evi­dence, but it’s bet­ter than a slap in the face. And the bott­les have only been on the shel­ves less than a week.
2. I very much doubt that this film pro­ject will end on the 14th of February. What we’ve lear­ned these last few weeks from making these films, and how it affects our mar­ke­ting [and for how much, let’s not for­get that] has been been fan­tas­tic. Per­so­nally, it’s nice for me to see The Hugh­train wor­king in action, with real pro­ducts in real sto­res, as oppo­sed to just online & theo­re­ti­cal. Colin, the films’ direc­tor has done an ama­zing job. Though the poor guy is get­ting pretty sleep depri­ved. Edi­ting in the mor­ning, fil­ming in the after­noons and eve­nings… it takes its toll.

3. New Mar­ke­ting Para­dox: Vul­ne­ra­bi­lity Equals Strength.
JP explains it bet­ter than I can.
4. I accept the fact that yes, these wee films shall not be seen by tens of millions of peo­ple, like your ave­rage Brad Pitt block­bus­ter. It’s OK. I rec­kon that if we make them inte­res­ting enough, they shall be seen even­tually by tons of peo­ple, espe­cially [ESPECIALLY!] our com­pe­ti­tors. Believe it or not, I’m actually a big fan of our com­pe­ti­tors. Why? Because expe­rience has taught me, if you can get your com­pe­ti­tors tal­king about you, they sud­denly trans­form them­sel­ves into your most power­ful and effi­cient adver­ti­sing medium. Thanks, Guys! [Look, I told you I was evil, OK?]
5. It’s been hard hoo­king up with blog­gers on the road. Our sche­dule keeps chan­ging, due to the rea­li­ties of edi­ting a film from a hotel room and dea­ling with all the PR oppor­tu­ni­ties that sud­denly land on our plate without war­ning. I’ve met quite a few so far, who I shall hope­fully get the chance to write about later [There’s JUST NOT ENOUGH HOURS in the day. Ouch.]. Though I will say, I was espe­cially touched by Robert Bruce tur­ning up yes­ter­day in New­bury. Robert’s a South Afri­can expat, and I was very touched by his telling me that the Stormhoek mar­ke­ting we’re doing is a very good thing for South Africa in gene­ral. S.A. was so iso­la­ted for so many years [I lived there as a boy, btw. My very first memo­ries are from there.], and for it to pros­per in the future it has to keep reaching out, har­der, bet­ter, chea­per and fas­ter than the next guy. Appa­rently he sees Stormhoek as a good metaphor for all this.
6. Nice thought from Tim Cla­gue, a blog­ging film­ma­ker who I met on the Bour­ne­mouth leg of the trip:

What does this all mean? How did wine get lin­ked to car­toons and then lin­ked to the film industry? OR is it just the case that we must move out of our boxes and rea­lise our pas­sion and our skills are trans­fe­rra­ble. Perhaps in the future we will divide peo­ple not by industry or job role but by approach.
Perhaps.

7. Making a docu­men­tary and mar­ke­ting have one thing in com­mon: What you begin with bears very little resem­blance to what you end up with. Expec­ting the unex­pec­ted seems to be 90% of the game.
8. More.
9. Later.

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10 Responses to “day nine: road trip notes”

  1. Bill Olen says:

    I love your insight — New Mar­ke­ting Para­dox: Vul­ne­ra­bi­lity Equals Strength! Thanks for pos­ting the notes.

  2. Robert says:

    Hugh, Colin and Cath,
    Very much enjo­yed mee­ting you three at New­bury Tesco. Not the best of venues for a first time meet n chat but I guess we could have done worse than the dis­coun­ted CD/DVD gon­dola!
    I espe­cially enjo­yed ini­tially bum­ping into this trio as Hugh was pushing a tro­lley through the store with Cath sat in it (and a very tasty ex Dur­ba­nite she is too), while Hugh mono­lo­gued to camera. It was a sight to behold.
    For me as an expat Namibian/SAFFER, it is essen­tial that S Africa con­ti­nues to reach out and rec­laim its right­ful place within the glo­bal com­mu­nity.
    The strug­gle to escape the siege men­ta­lity deri­ved of the cul­tu­ral and eco­no­mic iso­la­tion years during apartheid must con­ti­nue still. Ever­yone in South Africa was affec­ted and still are suf­fe­ring. Inno­va­tion was repres­sed as a result. Sec­ret deals with Ame­rica and UK were made howe­ver we still had to ask rela­ti­ves in UK to send us videos of Match of the Day!!
    But now S Africa has a new breed to lead the way for­ward. Inno­va­tors like Mark Shutt­le­worth, musi­cians like David Kra­mer and Johnny Clegg with busi­nes­ses like Nando’s and Stormhoek together with ordi­nary peo­ple at Jo’burg like Cham­pers who is com­ple­tely enga­ged in the fight against HIV/AIDS, will see S Africa re-emerge from the years of eco­no­mic, social and cul­tu­ral repres­sion. Their deter­mi­na­tion and dedi­ca­tion will suc­ceed and pull the country and imme­diate regions to suc­cess.
    Thanks to peo­ple like this busi­ness card car­too­nist called Hugh Mcleod, more and more South Afri­can pro­ducts will get to be stoc­ked in sto­res world­wide and will, (not perhaps or maybe) take up more pro­mi­nent posi­tions on the super­mar­ket gon­do­las.
    SA export reve­nues will help fund research into AIDS, pay for AIDS pre­ven­tion pro­gram­mes, build water wells for the drought stric­ken areas, build schools to edu­cate the chil­dren and create bet­ter fun­ded social pro­gram­mes for all com­mu­ni­ni­ties in S Africa.
    I tip my hat to you Hugh. May I call you the next time New­bury fete has a super­mar­ket tro­lley race?!
    Kind regards
    Robert

  3. John Dodds says:

    Approach is abso­lu­tely the basis of “seg­men­ta­tion” — we are allied not by age or any other sim­plis­tic (industry-friendly) deli­nea­tor, but by our pas­sio­nate res­ponse to others. The coro­llary is that brand mes­sa­ges can­not be impo­sed, they can only be offe­red up for accep­tance and con­fir­ma­tion, so it is cru­cial that they come from the heart.

  4. You know, that last com­ment by Robert actually made me even more inte­res­ted in Stormhoek.com. Or at least the Stormhoek story.
    Reve­nues help fund AIDS research? Hmm, inte­res­ting…
    Eh. Oh wait. You meant South Afri­can Export Reve­nues help fund AIDS research. Sorry, my bad. But still food for thought, tho…
    Per­so­nally as a citi­zen of the world I can’t wait for Mark Shutt­le­worth’s Ubuntu Gang to fix bug No.1, so that we here in Indo­ne­sia can com­for­tably use guilt-free soft­ware (aka. Free in both Price and Free­dom) in day-to-day busi­ness pro­duc­ti­vity without being loo­ked upon by the gene­ral busi­ness com­mu­ni­ties as idea­list wac­kos so like, go SA :)

  5. Simon Tzu says:

    Dear Hugh,
    I think its pretty iro­nic that you say you’ve been touched by a South Afri­can expat’s sup­port for Stormhoek as in my expe­rience Stormhoek does not seem very inte­res­ted in South Afri­cans. Cer­tainly not as a mar­ket to sell wine to! We can’t get it here.
    Neither you nor Jason from Stormhoek have replied when I asked about your suppl­ying the wine at the Digi­tal Free­dom Expo ( http://digitalfreedom.uwc.ac.za ) at the Uni­ver­sity of the Wes­tern Cape in Cape Town South Africa.
    I mean its the geek din­ner to end all geek din­ners with Les­sig, Wales, Bhe­len­dorf and others plus a good per­cen­tage of South Afri­can geeks there. Is it just that you are not con­si­de­ring South Africa as a mar­ket at all?
    regards,
    Simon

  6. hugh macleod says:

    Hey Simon,
    1. As far as I know, Stormhoek is avai­la­ble in SA.
    2. You sent me that e-mail when I was on the road, living on 3 hours of sleep a night and UNDER tre­men­dous pres­sure. So sorry if I was a bit slow repl­ying to e-mails.
    3. Jason has been on the road for the last two weeks as well, with exc­ru­cia­tingly long days in Ame­rica, Aus­tra­lia and South Africa. So ditto for him.
    4. We’re plan­ning another road trip in South Africa as we speak.
    5. You have the nerve to pimp your own con­fe­rence on my blog while trying to give me a dres­sing down. Nice one.

  7. Simon Tzu says:

    Heh! Mea culpa, It was pretty cheeky. You’re a dif­fi­cult man to con­tact though I’ve been fai­ling for years — perhaps email was just not the right medium…
    I’ve not seen Stormhoek out here — it would be great if info on where we can get it was put on the Stormhoek blog.
    Are you coming out for the SA road trip (You should its REALLY beau­ti­ful here)? If so I pro­mise to buy you a beer & fill you in on the state of SA adver­ti­sing, PR, clue­train, web 2.0 & the SA blo­gosphere when you’re in Cape Town.
    regards,
    Simon

  8. Tim Clague says:

    More evi­dence of this ‘moving out of a box’ idea at the Ber­lin film fes­ti­val. No one was ‘fit­ting’. Even into a natio­na­lity. Its all fallen apart — great!

  9. robert says:

    Simon Tzu,
    Hey okie, roer jou gat and drive out to Welling­ton. Make it a field trip for stu­dies and the 27 Din­ner in April. Go see the vine­yard and ASK nicely for a tas­ting. You might get lucky and walk out with a bottle or more!
    Make the inqui­ries and go. It’s a nice drive. If you don’t have trans­port let me know and I’ll see what I can orga­nise for you from here.
    Take the inia­tive and help sti­mu­late the domes­tic mar­ket. Make it hap­pen.
    Mooi bly
    Robert