January 30, 2007

the stormhoek branding exercise

zzzzzz7654256.jpg
Over at Stormhoek, we’ve been mes­sing around inter­nally with what we call “Bran­ding Exer­ci­ses”. Basi­cally, we’re trying to nail down in wri­ting what the Stormhoek brand repre­sents and stands for. It’s still very much a work in pro­gress, but here are some ini­tial, strictly non-definitive thoughts of mine. Any­body else have any ideas? Thanks.

1. We’re a small South Afri­can vine­yard. We make the best South Afri­can wine for the money, end of story.
2. We believe in punching above our weight. In this regard, we’ve been pretty for­tu­nate. We’re known for trying out rela­ti­vely “out there” mar­ke­ting ideas. We do that for a rea­son. When you are a small com­pany in a rela­ti­vely iso­la­ted part of the word, thou­sands of miles away from your main cus­to­mer base, you frankly have no other choice.

3. We believe that even a small com­pany like ours can change the world, even in a small way.
Why shouldn’t a small wine com­pany in South Africa see large inter­na­tio­nal com­pa­nies like Goo­gle and Mic­ro­soft as their com­pe­ti­tion? Why should the battle only be con­fi­ned to other small South Afri­can vine­yards? It makes no sense.

4. “It’s not what you do, it’s the way that you do it.”
There’s more to life than wine. Sure, we love wine, we love making it, but it’s a big world out there. We try to make allies not just with other wine geeks, but with other inte­res­ting peo­ple trying to do ama­zing things. This is why we’re so drawn to the inter­net. That’s where pas­sio­nate peo­ple inva­riably head for.
5. On one level, we take our­sel­ves very seriously. On another level, we try to keep a sense of humor about it all. We try to “keep it real”, which is another way of saying, we try to keep it inte­res­ting, as much for our­sel­ves as anyone else.

6. We believe the wine busi­ness can use a good kick in the pants.
We cer­tainly try to do our part. Bur­ying one­self in the usual blan­ket of wine clichés to us is not a via­ble mar­ke­ting stra­tegy. With hun­dreds of thou­sands of vine­yards out there, and only so many dis­tri­bu­tion chan­nels avai­la­ble, you face two stark choi­ces: Either rise above the clut­ter, or face a life­time of misery and woe.
7. We live in extre­mely inte­res­ting times. The inter­net has chan­ged everything. Our story is proof of that. Get with the pro­gram or recon­cile your­self to entre­pre­neu­rial obli­vion.
8. It’s just wine, Peo­ple. Sure, we make exce­llent pro­duct. But let’s not get too carried away. At the end of the day, even the best Bor­deaux is just fer­men­ted grape juice. What’s more inte­res­ting to us is the con­ver­sa­tions peo­ple have over a bottle of wine. There’s a human ele­ment to all this we find utterly mys­te­rious and fas­ci­na­ting.

9. You only live once, and not for very long.
Try to make a dif­fe­rence while you’re here. It isn’t just about the money, and it sure as heck isn’t about making “a good pro­duct at a good price”. It’s about doing something that mat­ters. It’s about doing something that reso­na­tes with both your­self and the peo­ple you care about.
10. We humans are inc­re­di­ble beings. Doing something that con­ti­nually reminds us of this sim­ple, basic truth is where the real fun is.

"Hugh's Daily Cartoon" Newsletter. A new cartoon sent out every weekday morning to your inbox [RSS version here.]. A wee chuckle to start your day off right etc.

11 Responses to “the stormhoek branding exercise”

  1. Bill Olen says:

    You could say,“We’re hac­kers in how we make our wine, and open source in how we do our mar­ke­ting.” But you’ve cove­red the bases pretty well.

  2. niti says:

    that’s the thing, isn’t it? its just wine #8, yet it isn’t. why do I want a bottle? I was thin­king about it and it is because of the whole cool quo­tient of what you’re doing with it online, with the labels, the blog­ging the tour etc. its the brand mys­ti­que, the story that you’re telling in non ver­bal ways through so many touch­points — the label, the pos­ters, the tour etc etc
    loo­king for­ward to seeing what you come up with next

  3. john says:

    Too many ideas. Keep it down to three or four.

  4. robert says:

    And why men­tion the size of the vine­yard? Fact is size don’t mat­ter or so my women keep remin­ding me!
    Just state what you do and do well. Pro­duce excep­tio­nal wine at outra­geously low prices.

  5. “a good pro­duct at a good price“
    It is a chi­lling phrase…I wish that pro­duct makers would just say, “I want to make a *great* pro­duct.” Period. The world would be a bet­ter place.
    I’m thin­king I should take a drive out to Welling­ton (I’m in Cape Town) and meet the guys from Stormhoek.

  6. hugh macleod says:

    If “Just state what you do, and do well” was enough, pretty much every­body I know would be reti­red and living in the French Riviera by now. You? ;-)

  7. robert says:

    You mean there is no grand vista of lush green Stormhoek vines stretching across the dusty and sparse Klein Karroo hills and valleys for as far as the eye can see? Heehee!
    What’s inside the bottle is what counts and over­co­mes any per­cep­tion or mis­pla­ced thoughts about estate size. In my opi­nion, the wine you have launched onto the world stage and onto millions of resau­rant and home din­ner tables, braais, pic­nics, Hen­ley Regatta and cosy fire­side inter­lu­des has a thri­lling taste that trans­cends geo­graphy.
    It’s out of this world.
    But you are correct — leve­rage anything and create a posi­tive. I didn’t want to give Stormhoek the sym­pathy vote for being small! They are now big. You made sure of that. And well done you.

  8. Jay says:

    Fun­da­men­tally, selling wine or books or fancy suits is selling stuff peo­ple don’t need. This is one of Seth’s points in Small is the New Big.
    Peo­ple don’t need wine any­more than the peo­ple I’m selling to need the books I’m publishing.
    They need air and food and, pro­bably, com­pa­nionship. So it seems to me the ori­gin of your mar­ke­ting cam­paign is something like…“We know you don’t need us or our wine. Brought to you with cheek, gla­mour and the underdog’s fight…“
    I don’t need this wine. I don’t drink. But I do want to be asso­cia­ted with pro­ducts that evoke hip­ness and real­ness and humor. So when Stormhoek beco­mes avai­la­ble for purchase in our tiny, snows­wam­ped mid­wes­tern ham­let, I shall buy it for all my wine quaf­fing friends because I want to.

  9. robert says:

    “I don’t need this wine. I don’t drink. But I do want to be asso­cia­ted with pro­ducts that evoke hip­ness and real­ness and humor. So when Stormhoek beco­mes avai­la­ble for purchase in our tiny, snows­wam­ped mid­wes­tern ham­let, I shall buy it for all my wine quaf­fing friends because I want to.“
    Well hey fella, that the spi­rit! Sounds good to me as somone who does not drink either. I think Big Love needs to be purcha­sed. Some for giva­ways and some to keep as a momento of this cam­paign that Hugh has crea­ted and mana­ged so inc­re­dibly well. Bas­tard. I hate suc­cess­ful people!!!

  10. Tracy says:

    I think peo­ple really res­pond to the story, the narra­tive behind the label.
    Just like in any great story, we want to care about will­ful, pas­sio­nate “cha­rac­ters” with a clear goal. We want to unders­tand the moti­va­tion of the peo­ple invol­ved. What dri­ves them to be uni­quely the best at what they do (wha­te­ver that best thing is) and why?

  11. james says:

    Superb. If only I could get some of my clients to unders­tand some of these tenets, par­ti­cu­larly No. 8. You’ve taken on a mons­ter task here, trying to build a brand in the wine busi­ness, which is noto­riously short on brands — or at least it gets very niche very quickly. There is no shor­tage of wine­ma­kers who have tired the ‘cool’ bran­ding thing — Mad­fish, Fat Bas­tard, Bulldog’s Piss On Nett­les and so on. The big cha­llenge is in making it more mea­ning­ful than just a hip name and label — making Stormhoek into something more — a brand which truly ‘kicks the wine busi­ness in the pants’. As I’m sure you know, arguably the most power­ful per­son in the wine busi­ness in the UK — the head of Beers, Wines & Spi­rits at Tesco — hea­vily cri­ti­ci­sed the wine industry last year for its lack of crea­ti­vity and inno­va­tion, obser­ving that they nee­ded to edu­cate the cus­to­mer. I hope that Stormhoek will be more than just a ‘cool’ label — in fact I’m sure it will be. But it’s a big job — good luck!