the global microbrand: 10 questions for seth godin

smallis673.jpg
Seth Godin and I had a recent e-mail exchange. I asked him ten ques­tions:
1. QUESTION: Your latest book, “Small Is The New Big”, is not a narra­tive or a the­sis in any sense, but a collec­tion of your favo­rite wri­tings from your blog and your old Fast Com­pany column. A collec­tion of synapse-firings, the way I see it. Is it impor­tant to you to have your work “immor­ta­li­zed” on paper? Do you find the inter­net and maga­zi­nes just too ephe­me­ral, and wan­ted to crea­ted something more “las­ting”? Or was it just simply because, as you say, you wan­ted your ideas to reach beyond the blo­gosphere?

ANSWER:
It’s impor­tant not to unde­res­ti­mate the totem value of a book. The same way a white lab coat makes a pla­cebo more likely to be effec­tive (or a witch doctor’s hat for that mat­ter), a book deli­vers an impact that a blog can’t.
While there’s cer­tainly some ego in wan­ting your thou­sands of posts not to disap­pear, there’s also a real desire on my part to give my exis­ting rea­ders the abi­lity to taunt their co-workers by han­ding them a book ins­tead of emai­ling them a link. If my job is to make change, I need to use the best tools that are avai­la­ble.
It’s also hard to read a blog at the beach.
I want to be clear about something I just dis­co­ve­red though – that there IS a theme. The title really cap­tu­res what the book is about. I’ve been ama­zed that revie­wers (pro­fes­sio­nal and pro-am) have see­med to find something that I didn’t when I was busy wri­ting it… that acting small, trea­ting peo­ple like peo­ple, chan­ging like an indi­vi­dual, not an orga­ni­za­tion… these are attri­bu­tes that are essen­tial now, and they’re on every page of the book. I think I pic­ked the right riff for the title.
2. QUESTION: As a car­too­nist, I find myself quite sur­pri­sed that very few of the more pro­mi­nent blog­gers out there are in the “Arts”. It seems we have lots of busi­ness thin­kers, tech­no­lo­gists, entre­pre­neurs, con­sul­tants etc, but why do we have so sur­pri­singly few film­ma­kers, playw­rights, nove­lists, musi­cians, pain­ters etc at the top of the pyra­mid? I have a few theo­ries myself as to why this is, but may I ask what may be your take on it?
ANSWER: They’re coming, for sure. Pos­tsec­ret is one of the three most popu­lar blogs in the world. I think mains­tream artists are rarely the first to embrace a new medium (silksc­ree­ning, for exam­ple, took a long time to get its Andy Warhol), but they’re coming. It’s going to be a new gene­ra­tion of artists that embrace the nature of the medium, and they’re just get­ting star­ted.
3. QUESTION: Let’s ima­gine, for wha­te­ver rea­son, you had deci­ded not to start blog­ging, and keep on exc­lu­si­vely wri­ting books ins­tead. How dif­fe­rent do you think your career would be today?
ANSWER: My books would be lon­ger, more appre­cia­ted by cri­tics and less popu­lar. I’d have note­books filled with unfi­nished sen­ten­ces and peo­ple wouldn’t mail me ber­muda shorts. Thanks for the shorts, by the way, I love them.
What your rea­ders already rea­lize is that blogs aren’t just a way to waste time at work. It’s a big shift, a change for a gene­ra­tion.
4. QUESTION: From what I can tell, you make a pretty good living from your books and public spea­king gigs. One could inte­lli­gently argue that you don’t really need to set up other enter­pri­ses– Squid­doo etc– in order to main­tain your current stan­dard of living. But you do so any­way. So assu­ming I am correct [I may not be, but hey, it’s not like it’s any of my busi­ness either way], that you’re not doing these enter­pri­ses pri­ma­rily for the money, what do you think moti­va­tes you to inc­rease your wor­kload in this man­ner?
ANSWER: It’s not a wor­kload! Look, there are 8 million millio­nai­res in the USA. Why do these peo­ple go to work every day? Why not down­size appro­pria­tely and just sit on the beach? Because they’re too smart. They rea­lize that the pur­pose of living isn’t to bake in the sun until you die. I write and speak and expe­ri­ment because that’s what I do. I’m thri­lled to have the chance to do it every day. Any day I’m not thri­lled, I’ll stop.
As a result of the trans­pa­rency of blog­ging, a lot of peo­ple have rea­li­zed, almost as an aside, that peo­ple do what they love to do. It’s just now you get to see it on your screen. Some­ti­mes those things appear to have no finan­cial incen­ti­ves (rai­sing gold­fish) and some­ti­mes they do. But let’s be clear… unless you work for Gold­man Sachs or are selling drugs on a street cor­ner in Topeka, you’re almost cer­tainly not in this, wha­te­ver this is, for the money.
Most of the time, for most peo­ple, in most indus­tries, it’s not REALLY about the money.
5. QUESTION: A lot of peo­ple read your books and speak highly of them. But is there any par­ti­cu­lar part of your body of work that you think is misun­ders­tood by a sur­pri­singly high per­cen­tage of your rea­ders?
ANSWER:I’m not sur­pri­sed that a per­cen­tage (not so big, though) of peo­ple who read my books use them and mis­cons­true them to jus­tify their own stra­te­gies. Per­mis­sion Mar­ke­ting is not about spam­ming peo­ple just by clai­ming you have “per­mis­sion.” And a Pur­ple Cow isn’t pur­ple because you think it is… it’s up to the mar­ket. But in gene­ral, I’d say that the ideas are tra­ve­ling pretty well.
On the other hand, my brie­fer riffs, cryp­tic blog posts and such, get me in trou­ble all the time. I make assump­tions about peo­ple unders­tan­ding my train of thought and my tone of voice, and I got caught. I’m trying to walk a fine line bet­ween cla­rity and pithi­ness.
6. QUESTION: Of all your books, which one would you rew­rite, if the publishers would let you?
ANSWER: I wish I had another shot at “Sur­vi­val is Not Enough”. I’m not sure how I would change it, but I think it’s a very strong book, and it wasn’t a total fai­lure.
7. QUESTION: I know for a fact that you ins­pire a lot of blog­gers. Could you name a few of the blog­gers who ins­pire you?
ANSWER: Joi Ito got me star­ted. You cha­llenge me regu­larly to rethink the limits. Tom Peters reminds me that I don’t work hard enough.
I also read dozens of blogs a day, inc­lu­ding: acleareye.com, Joel on Soft­ware, Brand Autopsy, Boing­boing, Spring­wise, Buzz­machine, Pre­sen­ta­tion Zen, Guy Kawa­saki, Kathy Sie­rra, Fred Wil­son, Rick Segal, etc.
Most of my ins­pi­ra­tion, though, comes from wal­king down the street, or wor­king with the gang at Squi­doo or rea­ding my email every day. It’s so easy for a blog­ger to try to be like other blog­gers, merely because there’s so much input avai­la­ble. Resist!
8. QUESTION: If you’re a mar­ke­ter, I believe that thri­ving in the old, top-down “TV-Industrial Com­plex” era, as you call it, and thri­ving in your new world of “Per­mis­sion Mar­ke­ting” and “Idea Viru­ses” require com­ple­tely dif­fe­rent skill sets. So although you may sell a lot of books, do you ever get frus­tra­ted that your ideas are slow to reach the peo­ple who pro­bably could use them the most? [AFTERTHOUGHT: Pos­si­ble title for a future blog post: “The best ideas are always last to reach the peo­ple who need them the most.” Yes? No? Maybe?]
ANSWER: I’m asto­nished at how long it takes an idea to fil­ter from the early adop­ters to the mas­ses. What sort of per­son just read the Da Vinci Code or just dis­co­ve­red the iPod? I was stan­ding in a nice store in a nice suburb and heard one 25 year old explain to a 30 year old what gmail was… it’s so easy to assume that ever­yone already gets it.
9. QUESTION: Was your even­tual tran­si­tion from busi­ness entre­pre­neur to wri­ter a long-held ambi­tion of yours, or did it evolve slowly, perhaps almost hap­pe­ning by acci­dent?
ANSWER: I wrote my first book in 1986… at first, I enjo­yed the entre­pre­neu­rial nature of pac­ka­ging books – the barrier to entry was tiny, the publishers gave you the small stake you nee­ded, and if it wor­ked, you could run with it. In fact, it was just like blog­ging, except it cost more. I have no doubt at all that if there had been blogs in 1986, I would have skip­ped a whole bunch of inter­me­diate steps along the way.
Five years from now, there are going to be at least 2,000 (maybe 20,000) free­lan­cers who have tur­ned blog­ging into a tech­ni­que to leve­rage a suc­cess­ful media busi­ness. First in have a head start.
10. QUESTION: Last year I asked you what effect having a blog has had on your book wri­ting career. Would you mind repea­ting your ans­wer here, for the bene­fit of my rea­ders?
ANSWER: A year ago, I told you that blogs had killed my inte­rest in wri­ting books, because they relie­ved the pres­sure of ideas buil­ding up. My blog got me quick, good feed­back and made it easy to spread ideas without resor­ting to a dying industry.
Since then I’ve lear­ned that books reach a dif­fe­rent popu­la­tion in a dif­fe­rent way. I really need to do both. Live and learn!
11. BONUS QUESTION: What is your defi­ni­tion of a “glo­bal mic­ro­brand”? And do you con­si­der your­self to be one?
ANSWER: A “glo­bal mic­ro­brand” is a little like a jumbo shrimp, I guess.
Brand is an old-fashioned word that was inven­ted for mar­ke­ters who couldn’t mea­sure con­nec­tions bet­ween peo­ple. Brand is a collec­tion of notions and hints and desi­res and wisps that allow a con­su­mer a short­cut when thin­king about an orga­ni­za­tion, pro­duct or even a per­son. So, I don’t really know Sum­ner Reds­tone, but he has a brand, at least in my mind (scary thought).
The thing about these short­cut and pla­cehol­der ideas is that they are always slightly inac­cu­rate, dif­fe­rent for dif­fe­rent peo­ple and not as sub­ject to mani­pu­la­tion as most mar­ke­ters would like. As a result, tal­king about them as a mono­lith is silly.
So, if you’re a brand, Hugh, then I’m a brand. But we’re peo­ple, too, and our only option is to paraph­rase the great grou­pies of the 60s and reply, “I’m with the brand.”

Comments

  1. another post that i loved rea­ding — thanks.
    i feel very strongly a need to com­ment on ques­tion num­ber 2. there is a another fun­da­men­tal, basic rea­son why artists do not blog. they are busy making art!
    most artists have to work pretty hard to turn their craft. if they ARE well-known, they also MUST par­ti­ciapte in a public life (the kind where you actually phy­si­cally min­gle with the public), in addi­tion to wor­king long days.
    if not well-known yet, they must work all day at a paying job and then work all night at art.
    peo­ple who invest in artists want to see, touch, and be with the ARTIST — the artist’s thoughts are not as mar­ke­ta­ble, as say, seth grodin’s, until they are tur­ned into art.
    let’s face it, blog­ging takes time and energy. many artists just can’t spare it.

  2. I have two arty blogs: a poetry one and a dance one. I would con­si­der myself a poet but not a dan­cer, in the sense that I don’t know much and I don’t intend to be a pro­fes­sio­nal dan­cer, ever. Both are small, espe­cially the poetry one (few rea­ders, few links). I think some of the rea­sons why there are so few of us and why we have such small blogs is your often-mentioned “the rea­der wants to know what’s in it for them”. I mean, we do things that not a lot of peo­ple care about. Hai­kus, as much as I like them, aren’t going to change the world or anyone’s bank balance.
    In this I see a dif­fe­rence in my two blogs. Even though the dance one makes it clear that I am not an expert and that all I say are my very jud­ge­men­tal opi­nions, and it is in Spa­nish only which limits rea­dership, it has twice as many rea­ders as the other one (older and bilin­gual). There are peo­ple out there who want me to review their semi­nars, recom­mend their teachers, give them advice, or simply give them com­ment space so that they can flame if they feel like it. There’s money, self-esteem, and pres­tige involved.

  3. Nice inter­view with Seth whose wri­tings and videos are always worth stop­ping what you are doing to read/watch.
    As an artist who attempts to blog, I find a real con­flict of inte­rests about what I should be blog­ging about, and what I feel peo­ple are inte­res­ted in. If I con­cen­trate on my art, it feels “bogus” (although I am free to admit that it’s pro­bably my own inse­cu­rity there). If I talk about what is hap­pe­ning in the art world, it’s extre­mely dif­fi­cult to not sound too much like a Guar­dian art cri­tic. The area that I feel most com­for­ta­ble blog­ging about is where art meets tech­no­logy, and there does seem to be sites out there doing OK on that score (http://www.we-make-money-not-art.com and http://www.coolhunting.com) although I agree its a drop in the ocean com­pa­red to all the tech sites.

  4. “but why do we have so sur­pri­singly few film­ma­kers, playw­ri­tes, nove­lists, musi­cians, pain­ters etc at the top of the pyra­mid?“
    Whoah. this is freaky. I just did a visual last night that shows dif­fe­rent levels of blog­gers in a kind of “human pyra­mid“
    http://darmano.typepad.com/logic_emotion/2006/08/levels_of_influ.html
    And good inter­view. It’s a remin­der that peo­ple still like to read books. Though, to Seth’s point about taking blogs to the beach, I actually did just that on my sum­mer vaca­tion — using my mobile phone. Then again, I have blog addic­tion issues.

  5. Hugh, I com­ple­tely agree with your obser­va­tion in ques­tion #2. I am wor­king on a pro­ject that goes in that direc­tion. Launch plan­ned for Novem­ber, let me know if you are inte­res­ted to have a sneak peak a cou­ple of weeks before. I would love to have your feed­back. It is not about tech­no­logy though, but you gave me some ins­pi­ra­tion and I will you back the cre­dit…
    tls

  6. Nicely done Hugh. I remem­ber rea­ding one of Seth’s early books, published in 1995 (it’s on the book­self next to me now) called “Wis­dom, Inc.; 26 Busi­nes Vir­tues that turn ordi­nary peo­ple into extraor­di­nary lea­ders.” I dis­co­ve­red Seth via his work with Jay Con­rad Levin­son and Gue­ri­lla Mar­ke­ting. I would encou­rage peo­ple to go back and read Seth’s books before he became popu­lar. It’s inte­res­ting to see his thin­king at that time.

  7. Playw­right is not spe­lled playwrite.

  8. Seth always makes me feel so far behind the curve.
    My hope is to somehow find a way to make my work rele­vant in a world gone won­der­fully mad.
    “If at first the idea is not absurd, then there is no hope for it.” — Albert Einstein

  9. i got an art blog
    30dayartist.com

  10. Hugh,
    I star­ted my inter­net life while at art college. I’ve been blog­ging as an artist for years, for the last two and a half at blog.ivanpope.com
    I’m also an inter­net entre­pre­neur — I find the two go very well together, but not so much at the same time. I always thought artists should blog, that it is so rare to hear the real voice of an artist unme­di­ta­ted by media and mana­ger. I star­ted my artist blog to talk about my life as an artist.
    Since I star­ted it I’ve seen many artists start to blog, but so many of them miss the point somewhat. A few are bri­lliant. And we’ll see lots more of this as we just learn to let go a little …

  11. Exce­llent inter­view.
    On Q2, if you click on my name you’ll find a Web Net­work Maga­zine stuf­fed with playw­rights, Sha­kes­pea­rean actors, nove­lists, artists and others of this ilk, all wri­ting blogs. There are also tech­no­lo­gists, entre­pre­neurs, con­sul­tants etc. I think the artists are pro­bably more than a little technophobic.

  12. I’m a musi­cian and I have a blog. It’s true though that most of my peers (in the UK any­way) don’t have blogs. Bli­mey, half of them don’t even have web­si­tes! So often I hear the age old excu­ses of hating tech­no­logy and not be able to “work” com­pu­ters.
    Unfor­tu­na­tely unless you get sig­ned to a record com­pany who’s gonna pay for and imple­ment a web­site for you, musi­cians are going to have to get to grips with this.
    Having said that, even if your record com­pany takes care of the tech­no­logy for you you’re still gonna have to write blog entries your­self. Besi­des, it’s fun.

  13. There’s not much “art” traf­fic out there yet, so some artist blog­gers will have two blogs, then find ways to use tech­no­logy to talk about art, or art to talk about tech­no­logy.
    My abs­tract artist inter­view blog:
    http://www.knowingart.com/
    My more techy blog:
    http://www.ferodynamics.com/
    Marshall Spon­der runs http://www.webmetricsguru.com/
    He also blogs at
    http://www.artnewyorkcity.com/
    I chec­ked out Seth Godin’s Pur­ple Cow book. The cover caught my eye. There’s a few good quo­tes, and I’m sure he’s inte­lli­gent, but the wri­ting stinks. I wouldn’t want my name on a book so badly writ­ten. He should read more before he opens his mouth and makes a fool of him­self. Blog buzz and a cool cover can’t save a book that essen­tially s_cks.

  14. Hugh MacLeod says:

    PJ, I strongly disa­gree with you about Seth’s wri­ting abi­lity. Tech­ni­cally, I think he’s bri­lliant [whether you like his sub­ject mat­ter is another story, but that’s not his pro­blem]. Sorry you don’t feel the same.

  15. thanks for this H. Great discussion.

  16. Thanks for a great inter­view! Nan

  17. With regards to Ques­tion #2:
    I’m so glad someone has brought up this issue. It’s true — too few artists are blog­ging, or should I say effec­ti­vely blog­ging. A good exam­ple of an effec­tive blog would have to be Keri Smith’s (http://www.kerismith.com/blog/). She’s an accom­plished illus­tra­tor and wri­ter, and defi­ni­tely ans­wers the reader’s ques­tion “What’s in it for me”. She pours her heart out in every post, get­ting inten­sely per­so­nal, revea­ling her crea­tive pro­cess, her doubts, her frus­tra­tions. She gets loads of traf­fic AND com­ments. By being honest and unfil­te­red, rea­ders can relate. Her audience is pro­bably mostly artists, so it pro­bably doesn’t gene­rate illus­tra­tion gigs, but I bet it boosts sales of her books on creativity.

  18. I disa­gree re Q2. There are lots and lots of artists out there who blog — take a look at the blogs on the blo­groll on my main blog “Making a Mark” (http://makingamark.blogspot.com ) and then the blo­grolls on theirs etc. One of the great things about blog­ging for artists is that peo­ple who tend to work on their own deve­lop a com­mu­nity of their peers who unders­tand the nature of the pro­cess and look at their work and maybe com­ment on it.
    What’s inte­res­ting about artists blog­ging is the dif­fe­rent way peo­ple choose to do it. From the pain­ting a day peo­ple (like Julian Merrow Smith and Duiane Keiser) — who just post an image and a link to where you can buy it (recently cove­red by artic­les in tne New York Times and USA Today res­pec­ti­vely) to those who write about the pro­cess or the crea­tive spark along­side the image — and those who cap­ture epi­so­des in ima­ges as well as words — such as in my second blog Tra­vels with a Sketch­book in… (http://travelsketch.blogspot.com).
    And if you look at Squi­doo you should see that there are rather a lot of arts orien­ted lens — although whether you can find them all easily using the main search faci­lity has been the topic of a recent exchange bet­ween me and Mr Godin! ;)

  19. Gene­raly its goood site.

  20. Gene­raly its goood site.

  21. Gene­raly its goood site.

  22. addic­tion hydrocodone

  23. g’day guy,
    I doubt there’s a busier per­son on squi­doo… but I’ll send this to you any­way because I saw your offer on squi­doo & ended up here…
    The Squi­dOf­fer thing is a won­der­ful idea & obviously still very new… So I’ve crea­ted this
    http://www.squidoo.com/CreateAGreatSquidooOffer/
    and am hoping that other offer crea­tors might want to add to the dis­cus­sion of how the offers could be even bet­ter…
    I hope you have time to come & check it out
    cheers,
    mikey

Are you ready to work with us?

Get More Info

Testimonials

His work acknowledges the absurdity of workaday life, while also encouraging employees to respond with passion, creativity, and non-conformity...   MacLeod’s work is undeniably an improvement over the office schlock of yore. At its best, it’s more honest, and more cognizant of the entrepreneurial psyche, while still retaining some idealism.

The New Republic
Lydia Depillis

Last year my State of the College address was 76 slides loaded with data. This year it was 14 cartoons that were substantially more memorable.

Len Schlesinger
Former President, Babson College

Hugh MacLeod is a genius.  Genius.

Seth Godin
Best Selling Author

In moments of indecision I glance at the wall for guidance.

Brian Clark
@copyblogger
 
  • The New Republic
  • Len Schlesinger
  • Seth Godin
  • Brian Clark
prevnext