July 26, 2006

“whatever marketing becomes will start, I believe, as a technology trend.”

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I totallly agree with Doc’s recent com­ment:

Wha­te­ver mar­ke­ting beco­mes will start, I believe, as a tech­no­logy trend.

Bri­lliant. [Doc’s blog is here.]
As I’m fond of saying, when peo­ple in the adver­ti­sing busi­ness ask me where my disaf­fec­tion with that industry comes from, I tell them to do the math:
The Cue­train wasn’t writ­ten by a Leo Bur­nett emplo­yee.
Mova­ble Type wasn’t inven­ted by McCann’s.
RSS wasn’t inven­ted by JWT.
Robert Sco­ble doesn’t work for Fallon.
Tech­meme wasn’t inven­ted by Saatchi’s.
Adver­ti­sing peo­ple are sup­po­sed to be in “the idea busi­ness”. But none of the ideas that have exci­ted me in the last 5 years or so have come from Madi­son Ave­nue. Not one. Zero. Zilch. Nada.
Why do you think that is?

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29 Responses to ““whatever marketing becomes will start, I believe, as a technology trend.””

  1. thinkjose says:

    Big ideas tend to come from indi­vi­duals and peo­ple who have little to lose by taking a big risk. Madi­son Ave­nue has a lot to lose if they try something new… power to the peo­ple, long live the little man with the big idea, and mad props to the crack­pot who will become a hero tomo­rrow.
    I hope that I always fall squa­rely into the crack­pot cate­gory.
    thnx Hugh

  2. matthew says:

    i think it’s very telling that ALL of those com­pa­nies you lin­ked to had web­si­tes that made exten­sive use of flash (actually, 4 out of 5 had full flash interfaces)

  3. John Dodds says:

    Everything starts as a tech­no­logy trend — it always has done and always will do.

  4. dawbie says:

    I think if you are a techy-type those are the type of trends YOU will notice first. I’m not knoc­king you or anyone else…we all have our focus.

  5. Great post.
    Why do I think that is? Because, although the future may be built on the shoul­ders of the past, the future doesn’t neces­sa­rily grow out of a linear chan­nel. And these days, chan­nels are perhaps more ephe­me­ral than ever.
    So if you want to know where the next good radio show will come from, dont neces­sa­rily go asking radio folks. Ask someone who can rea­lize alot of influen­ces around them, and who hap­pens to decide on radio as a channel.

  6. Because you are onto­lo­gi­cally indis­po­sed to Madi­son Avenue…

  7. David Burn says:

    Den­nis nai­led it.

  8. thinkjose says:

    Big ideas tend to come from indi­vi­duals and peo­ple who have little to lose by taking a big risk. Madi­son Ave­nue has a lot to lose if they try something new… power to the peo­ple, long live the little man with the big idea, and mad props to the crack­pot who will become a hero tomo­rrow.
    I hope that I always fall squa­rely into the crack­pot cate­gory.
    thnx Hugh

  9. David says:

    Spea­king of “borrow,” I ran across a fas­ci­na­ting con­cept in beta at http://www.borrowme.com.
    The next ebay – exten­ded, this will the plat­form that will grow my business…

  10. Adver­ti­sing agen­cies and the peo­ple that work for them have a ves­ted inte­rest in main­tai­ning the sta­tus quo of the mass media method of mar­ke­ting.
    They spend their idea cyc­les there.
    They spend their idea cyc­les on how to make their rather large mar­ke­ting bud­get clients happy.
    They spend their idea cyc­les on win­ning mea­nin­gless awards.
    They dis­like accoun­ta­bi­lity.
    They are not really inte­res­ted in gro­wing the busi­ness.
    They think adver­ti­sing is mar­ke­ting.
    They think mar­ke­ting starts at the end when it really starts at the beginning.

  11. herb says:

    when was adver­ti­sing res­pon­si­ble for crea­ting RSS, Movea­ble Type or Scob­ble?
    I’m not defen­ding adver­ti­sing, i agree adver­ti­sing needs bet­ter work these days…but within the con­text of its means.
    As an exam­ple, does an agency create RSS or does an agency figure out how to use the new RSS as a chan­nel to reach/engage/talk/awareness for pro­duct to a con­su­mer?
    what are the “ideas” you think ad agen­cies are res­pon­si­bile for?

  12. David Burn says:

    Lance,
    You seem to know a lot about adver­ti­sing, or the world of adver­ti­sing as depic­ted on this site.
    I like accoun­ta­bi­lity, I like gro­wing a busi­ness, and never once have I thought adver­ti­sing and mar­ke­ting are the same thing.
    Perhaps there’s yet another gene­ra­li­za­tion that puts abe­rrant admen like me in their pro­per place.

  13. DeanG says:

    What ideas HAVE they been res­pon­si­ble for?
    Besi­des novel ad-placement..

  14. The ini­tial link doesn’t work but I’ve follo­wed through to Doc’s place. Sorry mate — a crock of shit — nothing new here at all. No inno­va­tion. I’ll post on this at my place later today but I fail to see the argu­menrt and what it means for busi­ness. (Yes I know — clue­less accoun­tant type)
    Your Madi­son Ave argu­ment is dis­con­nec­ted to my (fee­ble) mind but I’ll figure that one in the hours to come.
    PS — tis about time we had a ‘dis­cus­sion’ n’est pa?

  15. riddle m'ree says:

    Oh dear. Hard to know where to start the edu­ca­tion of one who has so little unders­tan­ding of mar­ke­ting.
    Do you have a favo­rite TV pro­gram Hugh? Sure you do. Adver­ti­sing money allows the net­work to make that pro­gram. No-one’s going to stop watching their favo­rite pro­gram — or the ads in it — any­time soon. Glo­bally, more than 3bn peo­ple watch TV. There are fewer than 100,000 ACTIVE (weekly posts or more) blog­gers. Do the math. And rea­lise that you’re a little, well, slow to grasp some fun­da­men­tals. Your site is full of empty rhe­to­ric — I for one follo­wed a blind lead, and I won’t be back.

  16. hugh macleod says:

    What’s your pro­blem, Den­nis? I just told you how I felt. Are you telling me I’m fee­ling something else? ;-)

  17. hugh macleod says:

    Hey Riddle, if you know so much about mar­ke­ting, why don’t you show us how it’s done? Start a blog. Dazzle us with your insights and per­so­nal case stu­dies.
    But I’m gues­sing you can’t. Because of your job. Can’t afford to get fired and all that. Whatever.

  18. rachel says:

    I always thought adver­ti­sing was just about selling things. I’ve never got the impres­sion that adver­ti­sers want to invent or create a big idea to change the world, they just talk about new ideas to sell things. Sin­gle mis­sion — do something just new enough or dif­fe­rent enough (or with some clients, just the same enough) to con­vince the client that this agency is the one that can help improve sales.

  19. Dennis H says:

    Hi Hugh: I don’t have a pro­blem but do take issue with peo­ple who pre­sent the obvious as ‘new.’ Not you — Doc in this case. But I will con­fess to being in ‘cur­mud­geon mode’ at the moment :)

  20. Anonymous says:

    Ad agen­cies didn’t invent the prin­ting press, nor
    the tele­vi­sion either.
    What is scary is that ad agen­cies didn’t invent “spon­so­red” web sites either. Why didn’t Nikes’ ad agency sug­gest that Nike build and main­tain a sports sta­tis­tics web site free for all visi­tors?
    Why don’t car com­pany ad agen­cies build and main­tain car infor­ma­tion sites.
    No, all they can manage is “viral ads” whose effec­ti­ve­ness is impos­si­ble to mea­sure and may never reach peo­ple who are buying.

  21. Riddle says:

    Hehe. I’m reti­red, Hugh. No job to worry about. I reti­red at 38, after my part­ners and I sold our com­pany to Omni­com. I mostly spend time get­ting to be a bet­ter under­wa­ter pho­to­grapher diving off Maku­nu­fushi in the Mal­di­ves. it’s a lot more rewar­ding than hust­ling cheap wine to scrape a hard buck, brother. You think you’re the future, but you’re already his­tory. Rupe will own your ass before you know it.

  22. Can I say I agree? Not saying that PR is doing a phe­no­me­nal job in the blo­gosphere, but look at when mar­ke­ting and adver­ti­sing try to work in social media. It tends to be those two dis­ci­pli­nes that get it wrong.

  23. hugh macleod says:

    Riddle, con­grats on your suc­cess. Good luck with your pho­tos.
    Still, if we’re on the sub­ject of “rewar­ding”, if what you’re doing [and have done] is as rewar­ding as you say it is, I have the fee­ling that you would have phra­sed your two pre­ce­ding com­ments dif­fe­rently. Just a hunch.
    Nor would you be was­ting pre­cious time with some soon-to-be-history blog­ger. Again, just a hunch.
    But yeah, it sure sounds good on paper. Wel­come to Madi­son Avenue.

  24. Cri­ti­ci­sing adver­ti­sing for not coming up with RSS is as silly as cri­ti­ci­sing Holly­wood for not making bet­ter bur­gers.
    Ads peo­ple are in the busi­ness of the crea­tive pre­sen­ta­tion of con­cepts and pro­ducts, not in the busi­ness of making new tech­no­lo­gies. They are affec­ted by new tech­no­lo­gies — RSS now, tele­vi­sion in the 50’s — but they don’t make them.
    A bet­ter com­pa­ri­son would be how adver­ti­sing com­pa­res with TV pro­gramme makers.

  25. Riddle says:

    Your hunches are as wrong-headed as your “analy­sis”. I visi­ted your site after a con­ver­sa­tion with an ex-colleague, where we dis­cus­sed what hap­pens to peo­ple who can’t cut it in adland. He said: “They become patho­lo­gi­cally embit­te­red. Like THIS guy”. And for­war­ded me your site URL. (yes, it’s someone you know). But I digress. To the ori­gi­nal point: “blog­ging” is a media chan­nel, and a mino­rity one at best. Most blogs are the equi­va­lent of a self-important adolescent’s diary. Most will wither on the vine. Peo­ple don’t have con­ver­sa­tions in bars about a great blog, the way they have con­ver­sa­tions about that ama­zing Guin­ness ad. The few blogs that have a valid com­mer­cial focus (not yours, inci­den­tally) will be assi­mi­la­ted by the News Corps of this world. And you, my friend, will start no revo­lu­tion, change no mar­ke­ting para­digms — because you con­fuse the chan­nel or deli­very sys­tem, with the con­tent, or mes­sage. I’ve was­ted too much time with you already, because your kind will never unders­tand.
    Saw a titan trig­ger­fish today. Beau­ti­ful species.

  26. hugh macleod says:

    “Most will wither on the vine. Peo­ple don’t have con­ver­sa­tions in bars about a great blog, the way they have con­ver­sa­tions about that ama­zing Guin­ness ad.“
    This exlains why Omni­com paid you the big bucks [so you say, nudge-nudge wink-wink, under­wa­ter pho­to­graphy nudge-nudge]. Too funny.
    Secondly, I’m not sure if I’m the embit­te­red one ’round here. Hope­fully the fishies [nudge-nudge] will cheer you up a wee bit. Good luck with it.

  27. disappointed says:

    Should we not also cri­ci­cise the adver­ti­sing industry for not inven­ting sli­ced bread, the space shuttle, peni­ci­llin, the prin­ting press… and in fact any use­ful inven­tion? Bad, bad ad peo­ple. How lazy. Shame on them for not being in the busi­ness of tech­no­logy inven­tion, and not… advertising.

  28. darrell says:

    agree, but:
    a decade ago, 4 let­ters: HHCL