July 21, 2006

how to keep your meme alive

have you got a girlfriend.jpg
[Click on image to enlarge/download/print etc. Licen­sing terms here etc.]
How To Keep Your Meme Alive.
As any gaping­void rea­der will I know, I have a cou­ple of memes out there, that I’d very much like to keep alive. The car­toons and the gaping­void wid­get, Stormhoek, English Cut and Thin­gamy being the main exam­ples.
The car­toons, Thin­gamy and English Cut seem to do alright by them­sel­ves. Just keep cran­king out the good works, keep blog­ging, and the rest takes care of itself. The ideas end up sprea­ding in the right direc­tions, at their own pace.
Stormhoek, howe­ver, is dif­fe­rent. Unlike the other memes, Stormhoek is dea­ling with a very old, esta­bli­sed mar­ket that is con­tro­lled by a few very big pla­yers: the super­mar­kets, the large wine and liquor chain sto­res, Dia­geo, Cons­te­lla­tion, Gallo etc. For a small pla­yer, it’s a food chain that is almost impos­si­ble to break into.
But maybe, just maybe, by using social media, we can cir­cum­vent the esa­blish­ment and create our own inter­na­tio­nal brand. I think we can do it. As I’m fond of saying, “Why shouldn’t a small wine com­pany see Goo­gle or Apple as their com­pe­tion?” That’s what’s inte­re­ting to me. That’s why I’m invol­ved.
There’s cer­tainly a les­son here to be lear­ned from Apple. Two words: “Play­ful­ness” and “Re-invention”.
Though there’s always been a very serious side to Apple, their designs always have a play­ful side to them. Look at the old Macin­tosh. Or the New­ton. Or the iPod.
And re-invention. The rea­son we’re still tal­king about Apple, twenty-plus years after their Macin­tosh debut, is they’re always trying to re-invent what they’re brin­ging to mar­ket. And they do a superb job of it.
When the Macin­tosh “con­ver­sa­tion” gets boring, their desig­ners go back to the dra­wing board and try to bring out something to re-start the Apple con­ver­sa­tion afresh. And for the most part, it’s been wor­king. Espe­cially these last cou­ple of years.
Stormhoek’s cha­llenge [and your busi­ness’ cha­llenge, as well] is really no dif­fe­rent than Apple’s. Every time we speak to the mar­ket, it’s got to be on a higher and more enga­ging level than last time. If it’s not, then we’re dead.
Like many old indus­tries, the trou­ble with the wine busi­ness is that the poor buyers are utterly satu­ra­ted with choice. Wine lakes? Ha. Vast seas, more like. Oceans and oceans of the stuff. There are just too many good wines out there, at all price points.
So bet­ween wine buyers and sellers, there are only about 3 con­ver­sa­tions taking place:

1. Please buy our wine.
2. Please, please, please buy our wine with sugar on top.
3. I am utterly beg­ging you, for the sake of my chil­dren, to please, please, please buy our wine with sugar on top.

And the poor super­mar­ket wine buyer has to sit through these mee­tings, day after day. Enough to drive any sane mor­tal crazy, no mat­ter how much dis­count the seller is willing to offer them.
Ergo, Stoemhoek’s M.O. is threefold:

• Bet­ter wine in the bottle [which leads to bet­ter pri­ces and value etc]
• Bet­ter pac­ka­ging.
• Bet­ter “Ooze”.

If we can do that, then every time we visit the cus­to­mer [in our case, mostly super­mar­kets and wine chains] we’ll have something new and inte­res­ting to say. And less of the “sugar on top” crap.

1. Bet­ter liquid. Not exactly my depart­ment, but if Matthew Jukes’ reviews of the sau­ving­non and pino­tage are anything to go by, I’m not too worried. Seriously.
2. Every­body wants bet­ter pac­ka­ging. And if they don’t, they’re mad. We’ve been wor­king on our new stuff for almost a year. Open-Sourced it. Will have new pac­ka­ging to show the world within a few weeks, and a $2000 check writ­ten out to a gaping­void rea­der. It’s loo­king good. Rock on.
3. “Ooze”. That star­ted on the blo­gosphere, and evol­ved into sha­ring wine sam­ples with blog­gers, geek din­ners, wine litho­graphs, wine boo­klets, wine blog­ging gui­des. If these had one thing in com­mon, I’d they all had a level of trans­pa­rency and play­ful­ness. There was defi­nite a cer­tain degree of “Hey, this might be pretty cool, let’s see if it works.”
I think if lose that spi­rit, we will lose. Keep it, and we will win.

Play­ful­ness and re-invention. Smar­ter wines. Smar­ter con­ver­sa­tions. Ooze. Kee­ping the meme alive. Rock on.
[Bonus Link:] BL Och­man talks about using the gaping­void wid­get to mar­ket Stormhoek.

7 Responses to “how to keep your meme alive”

  1. I’ve beg­ged my local mar­ket to start stoc­king Stormhoek, but they don’t have it yet. Any pene­tra­tion into the Seattle area yet?

  2. jim says:

    how ’bout a link to Mr. Jukes review of the pinotage…we tried it and really enjo­yed it, but don’t have the “wine back­ground” to give it a pro­per write-up beyond “it’s good… we like it…”
    any­way, would like to read someone else’s review…

  3. jason says:

    Ster­ling, the wine will be avai­la­ble throught Wes­tern Washing­ton Beve­rage Dis­tri­bu­tors shortly. Keep haras­sing your retai­ler. Please :-)
    Jim, I can’t put my hands on a review from Matthew for pino­tage, but we won a major award this week that we will be tal­king about in a few days.
    Jason

  4. Yahaira says:

    Hugh I finally got to try the Pino­tage last night at din­ner, you can’t believe how exci­ted I was to actually see it at my wine store (South Jer­sey). I even got other peo­ple to buy it. Tas­ted great and I’ll defi­ni­tely be buying more. Funny how I wouldn’t have known about it if I didn’t read your blog or if I hadn’t recog­ni­zed your car­toons on the dis­play (I was wal­king towards the cash regis­ter with another bottle).

  5. in my view drinks com­pa­nies and com­pu­ter com­pa­nies (apple) have a few points of dif­fe­rence rele­vant to your com­pa­ri­son. How many apple macs or ipods does someone need com­pa­red with bott­les of wine? Pro­mis­cuity rather than loyalty is quite stan­dard with many drinks pro­ducts as easy avai­la­bi­lity for the next fix plays strong. (as Ster­ling Cam­den shows in the first com­ment to this post) It’s quite simi­lar to what Chris was saying about Har­ley David­son over at his blog
    http://chrislawer.blogs.com/chris_lawer/2006/07/market_and_nonm_1.html
    Some drinks brands, espe­cially spi­rits, escape this weak­ness. They release spe­cial edi­tions and they sell out; they sell them direct to a loyal group and these edi­tions never hit the super­mar­kets but they do enhance the buzz and super­ma­ket bulk edi­tions of the same brand. I s’pose making things both prac­ti­cal, real but very dif­fe­rent is the route?

  6. Geoff says:

    It is fre­quently com­men­ted that the only way to make a small for­tune in the wine industry is to start with a large one. Good luck with your ven­ture. And thanks for the cartoons.