June 19, 2006

in search of microsoft’s next big idea

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In a recent post I tal­ked about Mic­ro­soft not having their “Next Big Idea”.
Which doesn’t bode well for the future, if you ask me. Which I’m gues­sing is partly the rea­son their Robert Sco­ble is moving on.
Maybe I’m wrong, maybe they do have their next big idea, only I don’t know what it is. They haven’t told me yet. Or maybe, they haven’t quite around to arti­cu­la­ting to them­sel­ves yet, either. Who knows?
In the com­ments, Microsoft’s Steve Ball had a go at expres­sing it:

Your PC is a ‘Powers of 10′ mic­ros­cope you can use to study every minute detail of any sub­ject under the sun.
It is also the teles­cope you can use to dis­co­ver and inte­ract with every thought that has ever been thought, every book, lec­ture, class, pic­ture, film, play, brains­torm, equa­tion, con­tra­dic­tion, emo­tion, song, per­for­mance, con­ver­sa­tion, idea, per­son, cha­rac­ter, genius, and idiot who opts in to par­ti­ci­pate in the glo­bally con­nec­ted collec­tive cons­cious­ness.
The PC is also our pri­mary local inte­rac­tive con­nec­tion to glo­bal con­text (phy­si­cal, social, poli­ti­cal, emo­tio­nal, spi­ri­tual) in the uni­verse.
Today’s tools and inter­fa­ces are extre­mely pri­mi­tive. If you think of Vista as MS-DOS, then image what lies ahead when we get to the next ‘Vista’ ten years from now.
We’re exchan­ging pri­mi­tive and ran­dom bits of ascii and you think ‘we’re done’?
These boxes give us the power to share and dis­tri­bute expe­rien­ces and broad­cast inte­lli­gence (and stu­pi­dity) in ways we have only just begun to imagine.

Not a bad start, but I don’t think it nails it. Something needs to be more con­cise, somehow.
Wha­te­ver the final ans­wer is, I’d like to get it down to something short and inci­sive enough to where, as Steve sug­ges­ted, it would make a good “car­toon drawn on the back of a busi­ness card”. Seriously.
So I’m going to have a go, seeing if I can [A] find out what Microsoft’s next big idea actually is, and [B] unders­tand it well enough to turn it into one of my wee biz­card car­toons. If I can’t do it, I honestly don’t think it’s because I’m stu­pid. I think it’s because nobody really knows what it is, yet.
Any Mic­ro­soft emplo­yees rea­ding this, if you can help me with this, I would appre­ciate it. Feel free to leave a com­ment or send me an e-mail. That goes for anyone else, too, of course. It should make for inte­res­ting con­ver­sa­tion. Thanks.

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17 Responses to “in search of microsoft’s next big idea”

  1. The desc­rip­tion above is the clas­sic Mic­ro­soft — “We’ve thought of everything and we’ll sue your ass off if you attempt to com­pete with any of the above”.
    I notice they even inc­lude the name of my pro­duct (regis­te­red in 1982) in their list.
    Maybe I should sue them.

  2. David says:

    Stormhoek and English Cut not enough? Fishing to blog Microsoft’s gapingvoid?

  3. hugh macleod says:

    No, David, they can’t afford me ;-)

  4. rocco says:

    Mic­ro­soft needs a full-fledged overhaul, and a com­ple­tely new cor­po­rate iden­tity (pro­bably impos­si­ble by the way). Right now they’re bland, they’re tor­pid, and they’re lac­king. Vista might give MS life again, but they need more than just run-of-the-mill soft­ware, they need to step up in new media, with some fresh minds. I think Goo­gle gave that speech last week.

  5. Rob McDougall says:

    It stag­ge­red me when about a year ago I rea­li­sed I couldn’t remem­ber them chan­ging their logo in at least 10 years, (I’m just 20 years old, now).
    It’s just a small exam­ple of how they could do with an overhaul…

  6. Keith Combs says:

    The next big idea is Mic­ro­soft Trans­por­ter 2010. I’ll be able to zip right over, fix the tablet per­so­nally, have a bottle of http://stormhoek.com/ and zip back before my mana­ger knows I’m gone.

  7. Who says we need a NEW big idea. There’s still a lot of mileage in the old ones.

  8. Matt says:

    At what point in the evo­lu­tio­nary time­line did the pri­mate ances­tor of us humans decide ok time to stop pic­king on the 800lb Moun­tain Gori­llas and move one. Next thing you know, fire.
    Tech­no­logy doesn’t need to be of the herd men­ta­lity that if MS or Apple does it, it is the way of the future. Dare I say Hugh, that Sco­ble and you are? Blog­ging has crea­ted a net­work of com­mu­ni­ca­tion which knows no inte­llec­tual, poli­ti­cal, or social bounds. You had made men­tion a few days back of making good snow­balls.
    If I may refe­rence Ben Hammersley’s talk at Reboot 7, we need at new Tat­ler. We need a new Tat­ler, not a whole new prin­ting press. We’ve got our how, we just need our what. Who’s to say the next big idea needs to come from Red­mond? I think it will come from the Blo­gosphere, and I think the Blo­gosphere is listening.

  9. Steve Bates says:

    Hugh — I think you hit the nail on the head with this sta­te­ment “unders­tand it well enough to turn it into one of my wee biz­card car­toons.” If a com­pany has a stra­tegy or mis­sion sta­te­ment that can’t be explai­ned on the back of a busi­ness card, it is too com­pli­ca­ted. When you talk to a rein­su­rance com­pany like Berkshire Re and ask what they do — if they go into the fact that they use deri­va­ti­ves to hedge risk for blah blah blah — it’s too com­pli­ca­ted. Ins­tead they should say, we insure insu­rance com­pa­nies. Ever­yone gets it. Can Mic­ro­soft explain their busi­ness or next big idea on the back of a busi­ness card? If they can, my bet is that they will do inc­re­dibly well, if they can’t, then they will most likely fail.

  10. rocco says:

    I’m with Steve on this. Mar­ke­ting is key and con­fu­sion doesn’t sell. Mic­ro­soft is flap­ping in the wind right now – they have nothing “going on”. Many com­pa­nies have crea­ted pro­ducts that are simply bet­ter than the ipod, but Apple con­ti­nues to sell it like mad. Make it sim­ple and solid (put more weight on the for­mer), and focus on a few key fea­tu­res. To be overly terse (I have no trai­ning in mar­ke­ting – if that’s not obvious), it seems that a solid idea with some pure mini­ma­lism sells. For a busi­ness card, it’s easy to bash Apple, but Mic­ro­soft is a cha­llenge, because they’ve been selling a lot of illu­sions for years (refe­rence: Ball at the intro to this blog).

  11. Kristine says:

    I think I have it. I really think I have it. Oh, my freaking…bg…ber’s. So why would the muses choose to enligh­ten, or bur­den, my mind with one more thing? Espe­cially when I am an inept bum­bling midd­lec­lass crac­ker from the slums of PC illi­te­ra­tacy? Pre­ci­sely.
    What year did roller bla­des enter the mar­ket? And what year were these con­cie­ved? When did Bruce Springs­teen change his, uh, image? When did the Army come out with the slogan…Be All You Can Be?
    And finally, what year did Dis­ney change it’s sig­na­ture style?

  12. lisajay says:

    I think I’m more inte­res­ted in Apple’s next big idea…

  13. Hamish says:

    Hmm… Let’s see.
    Vista! Longhorn without all of the inte­res­ting fea­tu­res!
    Office! Word­pro­ces­sing with new and anno­ying inte­rac­ti­vity
    Xbox! 4bn USD down the hole — that’s a busi­ness model
    Search! 80% of Mic­ro­soft emplo­yees use Goo­gle…
    MSN! Uhmm.
    SQL Ser­ver and Ser­ver Side OS! Com­pete with free! Or main­fra­mes!
    Well, Bill Gates’ big idea seems to be to piss off and do something else, and the fish does rot from the head.
    But seriously, they have sold a copy of what peo­ple nee­ded to more or less ever­yone who nee­ded it. The issue is that the code is now Good Enough, a few secu­tiy holes excep­ted, and soft­ware does not wear out.
    The only thing they can do now is make sure that peo­ple stay with them for the next upgrade, i.e. orga­nic growth.
    The fact that they are trying to use every DRM trick in the book to make it impos­si­ble to move off the plat­form, and to try and lure the various **AA orga­ni­sa­tions into bac­king them is just a conin­ci­dence… Not.

  14. we all need the next idea!

  15. Hamish says:

    Last post mis­sed one thing that they are doing right though, inte­gra­tion with SAP. Heh!

  16. Eliot Frick says:

    Well, at least no one is ten­den­tious on the sub­ject of Mic­ro­soft. Anyone who wishes to gain some insight into Microsoft’s growth stag­nancy should absorb the the­sis con­tai­ned in this book.

  17. David Freedman says:

    Why does anyone need a new idea when the old one still brings in cash? Oh yeah, … more cash. And the world goes round and round.