March 29, 2006

decommodification

decommodification.jpg
[Bonus Link:] Best WIFI hotels 2006. You can thank me later.

4 Responses to “decommodification”

  1. Kirstin says:

    I am just crazy about your blog. I got here through the blog of a friend of a friend, and it’s great! Just thought I’d let you know!

  2. Seth Russell says:

    Your bonus link wor­ked for me :) … the untan­gled life library is kewl. But, hugh, decom­mo­di­fi­ca­tion sounds too goo to be true … wtf is it? How can i decom­mo­dify something? Talk to me …

  3. Lev says:

    Hugh are you not worried that WiFi is emi­ting elec­tro mag­ne­tic fields that may be harm­ful?
    http://www.itbusiness.ca/it/client/en/home/News.asp?id=38093&PageMem=1

  4. Seth — Hugh taught me early on that decom­mo­di­fi­ca­tion is at once the har­dest and easiest thing to do. Here’s a hint of what I’ve lear­ned — how about having a con­ver­sa­tion with cus­to­mers to find out what it is they like and dis­like about you? How about put­ting something back into their com­mu­ni­ties of inte­rest about topics of inte­rest to them that you already know about because you work inti­ma­tely with those cus­to­mers — don’t you?