January 18, 2006

doc searls was wrong

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Go back to my New York days in the late 1990s, long before I had my own web­site.
If I found a cool web­site or pro­duct, I’d tell, I dunno, maybe a few peo­ple about it. Maybe a dozen.
Now when I find something I like and I blog about it, hun­dreds, maybe thou­sands of peo­ple find out. And a lot of the peo­ple I tell have blogs of their own. So that thou­sands of folk might cas­cade into tens of thou­sands quite easily.
In short, my 5-year-old Dell and a sim­ple piece of free blog­ging soft­ware has upped my “viral effect” by many tens of thou­sands of per­cen­tage points since New York. And the same has hap­pe­ned for thou­sands upon thou­sands of other peo­ple. Some more than me, some less, but still, collec­ti­vely it’s huge.
Wha­te­ver busi­ness you’re in, your product’s suc­cess or fai­lure is going to become more and more depen­dant on “snee­zers” like me. We are not going away. We are get­ting more viral by the day, while other ways of sprea­ding ideas– TV, news­pa­pers etc– are beco­ming less effec­tive by the day.
This steady trans­fer of power and influence from big media to the snee­zers won’t hap­pen over­night, but it is a per­ma­nent state of affairs.
And there is nothing, repeat nothing you can do about it.
Doc Searls said back in April that The Clue­train hasn’t left the sta­tion yet. Doc Searls was wrong.

14 Responses to “doc searls was wrong”

  1. JD Iles says:

    Hugh:
    You have blog­ged about me a num­ber of times, and I thank you.
    I think I am doing a pretty decent job blog­ging, but I would like to get even bet­ter. What can I do better?

  2. hugh macleod says:

    JD, gene­rally I think your blog is great, and wouldn’t change much in terms of con­tent.
    I’m not crazy about the graphic design. Looks like it could use a face­lift.
    I dunno, meta­llic grey and green just doesn’t say “old fashio­ned Yan­kee inte­grity” to me.
    Also, I think you should make your blog easier to read (i.e. your type is too small)…
    Any­body else got other sug­ges­tions?
    Here’s JD’s site:
    http://www.signsneversleep.typepad.com/

  3. JD Iles says:

    NOTE:
    I just chan­ged the design of the blog
    Hugh, you rock!
    I would love any com­ments or sug­ges­tions anyone else may have
    thanks in advance

  4. Some Pearls of Wis­dom from Guy Kawasaki

    Guy Kawasaki’s blog has some very sound advice on the Art of Bran­ding. I par­ti­cu­larly like this one, which John Win­sor also quotes:Focus on PR, not adver­ti­sing. Many com­pa­nies waste away millions of dollars trying to esta­blish brands with advertising. …

  5. teeveedubya says:

    “I have an MBA in Extinc­tion Mana­ge­ment”. love it.

  6. Hugh sez: “while other ways of sprea­ding ideas– TV, news­pa­pers etc– are beco­ming less effec­tive by the day.”
    *cough*
    I am sorry to be the usual pain in the pro­ver­bial, but that’s just your opi­nion, pac­ka­ged up as a fact.
    You and I tal­ked about this recently — TV vie­wing figu­res are on the way up, and just last month seve­ral qua­lity dai­lies (inc­lu­ding but not limi­ted to the Globe and Mail) have repor­ted rising cir­cu­la­tion.
    What it looks like to me is not that blogs are repla­cing exis­ting media, blogs are com­ple­men­ting exis­ting media.

  7. hugh macleod says:

    Yes Andreas, that’s why all the really smart and visio­nary peo­ple I know are jum­ping over each other to buy Super­bowl ads. LOL.
    Secondly, I wasn’t tal­king about blog­ging. I was tal­king about “snee­zing”. Big dif­fe­rence.
    Frankly, I find the advertiser’s con­ceit that they can select any media they want, to acheive what they want, is rather delu­sio­nal.
    Which explains why the ave­rage client-agency rela­tionship lasts less than two years. Run­ning around like para­noid, head­less chic­kens, and little else.
    Of course, there are poc­kets in the ove­rall industry where this doesn’t hap­pen, or at least, hap­pens a lot less. I’m assu­ming Andreas lives in one of these pockets.

  8. BAM says:

    I’ve seen the future of influence and it isn’t Big Media — its http://www.joshspear.com

  9. Hugh sez: “Frankly, I find the advertiser’s con­ceit that they can select any media they want, to acheive what they want, is rather delu­sio­nal.”
    Hugh, they can and they do. If you don’t rea­lize this then you don’t know much about how media is bought. My media buyer can gua­ran­tee me that an ad we create is seen by X num­ber of peo­ple.
    Now, that doesn’t make this ad a suc­cess, I agree. Many other fac­tors come in. Pro­duct qua­lity is one. Repu­ta­tion, or brand, is another one. Audience rele­vance, there’s not much to be gai­ned by sho­wing a dia­per com­mer­cial to vie­wers without kids. And all of the above is being ampli­fied by the easy access we nowa­days have to word of mouth. Ampli­fied, but not repla­ced.
    Does that mean that blog­ver­ti­sing, or snee­zing, or WOM is the right solu­tion if I want to tell 10 million peo­ple that tomo­rrow only I will give a 30% rebate off my pro­duct? Of course not. Old media offers me a reach and variety the online world can­not even begin to rival. WOM, in all of it’s mani­fes­ta­tions, can help, but it doesn’t replace.
    If you would walk into one of today’s smart ad agen­cies, and I am not tal­king about the dino­saurs you your­self left behind in the 90’s, I am tal­king Straw­berry Frog, I am even tal­king my own com­pany, you will find a whole bunch of cle­ver and talen­ted peo­ple who have a very good grasp on the big pic­ture. Not just Super­bowl com­mer­cials, but as sure as anything also not just blog­ging or any rela­ted online communication.

  10. Flag­ged Artic­les #7

    Here is my list of some “inte­res­ting” artic­les for the week ending January 14, 2006: Mar­ke­ting in the post-Cluetrain era — Tara Hunt. Pho­to­graphers’ Guide to Pri­vacy — The Repor­ters Com­mit­tee for Free­dom of the Press. Self-stick whi­te­board sh…

  11. hugh macleod says:

    “Hugh, they can and they do.”
    No they don’t, Andreas.
    Like I said, if they did, clients wouldn’t be chan­ging agen­cies every two years.
    Knock the blog­gers all you want. But alig­ning one­self to the Zeit­geist is a tricky, hit-and-miss busi­ness. You can’t just pay some­body to put you there.

  12. Memestream says:

    I would agree with Andreas. “Snee­zes” are flee­ting while other means of adver­ti­sing such as tele­vi­sion or print ads have more sta­ying power. I have to click to “find” the virus. Tele­vi­sion and print ads are pre­sen­ted to me whether I choose to view them or not.

  13. hugh macleod says:

    Fair enough, Memes­tream. You con­sume ads, Andreas sells them. What I’m not seeing is peo­ple who have actually spent their own money (as oppo­sed the bud­get their boss gave them) on adver­ti­sing disa­greeing with me. I think that’s quite telling.

  14. teeveedubya says:

    Andreas,
    is not the lar­ger pro­blem for ad agen­cies the fact that our whole industry is pre­di­ca­ted upon the assu­med pas­sive audience deli­ve­red to us on a plate by the mass media and this audience is eva­po­ra­ting in front of our eyes.
    The adworld assump­tion that chan­ges in media will somehow ine­vi­tably morph into something that con­ve­niently suits us (i work in adver­ti­sing) and can be mani­pu­la­ted by us seems down­right stu­pid to me. the ad industry exists to take advan­tage of an audience crea­ted by some­body else. no audience, no ad industry.