January 16, 2006

remembertogetaclue

4 Comments

Who said com­pa­nies never lis­ten to blog­gers?
This is about as good an exam­ple as I’ve seen lately. Thanks for the heads-up, Mar­koos!
NB: You need to read the com­ments to get the full story.
Con­grats to remem­berthe­milk for get­ting a clue.
[Bonus Link:] Ignore the “Long Tail” at your peril etc.

4 Responses to “remembertogetaclue”

  1. Jack Yan says:
    January 16, 2006 at 10:57 am

    Fas­ci­na­ting story with that SMS.ac site. I read the cease-and-desist let­ter and can say it has very little foun­da­tion in law. See­king to stop free speech? It

  2. Steve Newson DOT net says:
    January 16, 2006 at 12:11 pm

    The ROI for Blogging

    So here (cour­tesy of Hugh) is a real world exam­ple of (1) how blog­ging sca­les (2) why blog­ging is so damn important.

  3. pieman says:
    January 16, 2006 at 1:58 pm

    And another. An expresso cof­fee maker com­pany:
    http://www.kierenmccarthy.co.uk/blog/_archives/2006/1/5/1602616.html

  4. Richard says:
    January 17, 2006 at 9:44 am

    I’m actually going through something simi­lar with shozu, the ser­vice that posts your phone pic­tu­res to Flickr. I had pro­blems and pos­ted to my blog about them, and within a day the CTO of the com­pany behind the ser­vice had pos­ted a reply.