October 6, 2005

maybe big media is all about being fake and getting away with it

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Just because your client wants a blog doesn’t mean your client “gets” blog­ging. And yeah, that can be a night­mare.
Case in point: Gia is making a blog for a new Holly­wood film [backs­tory here]. But ins­tead of just get­ting on with it, they ask ques­tions. Too many ques­tions.
Poor Gia rants:

How much fac­tual infor­ma­tion do the rea­ders want?
How much opi­nion do the rea­ders want?
How slick do the videos have to be?
Should the videos be rough?
Do all of the ima­ges have to be exactly the same size?
Do all of the pho­tos have to be lands­cape or por­trait?
Will rea­ders be una­ble to deal with pho­tos of dif­fe­rent aspect ratios?
Will the whole world crum­ble if a video isn’t an item that you’d see on a movie pro­gramme?
Will the inter­net cease to exist if one post is too short or too long?
What is too short or too long?

And so on.
It’s OK to have a com­mer­cial agenda on a blog. It’s OK if you want your rea­ders to hire your con­sul­ting ser­vice, buy your company’s wid­get, recom­mend your band’s new album to their friends, or in this case, splash out for some movie tic­kets. Wha­te­ver.
But if you over-strategize, you soon stop trea­ting your rea­ders like human beings, and start trea­ting them like “con­su­mers”, there to be mani­pu­la­ted like labra­tory ani­mals.
I don’t think Gia’s pay­mas­ters are stu­pid or evil peo­ple. It’s just that what works in Holly­wood and Madi­son Ave­nue doesn’t work in the blo­gosphere, and it’s taking them a while to accept the fact.
One thing you notice when you start atten­ding the blog con­fe­ren­ces and han­ging around the more well-known and res­pec­ted blog­gers on the pla­net: None of them seem to take it very seriously. They just get on with it. If what they do works for them, it’s because it all comes natu­rally.
But maybe Big Media doesn’t want it to all come natu­rally– maybe they want it to all come arti­fi­cially. Maybe that’s why it’s so utterly domi­na­ted by cele­bri­ties, adver­ti­sing and wan­na­bes.
Maybe Big Media is all about being fake and get­ting away with it.

19 Responses to “maybe big media is all about being fake and getting away with it”

  1. Must be something in the air. In my Wea­ring the Audience fast­cast I posit this over-strategizing is Big Media pro­tec­ting them­sel­ves from honestly and authen­ti­cally inte­rac­ting with people…as people.

  2. Niti Bhan says:

    More than that, they smell suc­cess, but they can’t iden­tify it, they smell influence and reve­nue, but they can’t figure it out. So by trying to figure out what makes it tick, and repli­ca­ting it [how the current obso­lete busi­ness models work, all deri­ved from B school case stu­dies] they hope to mone­tize what in fact, actually is, authen­tic charisma.

  3. shaded says:

    I think its all dee­per than this. I think its an issue of entrenched old money seeing the value in a new mar­ket.
    The inno­va­tors and crea­tors create a new world and these old money robots follow with their metho­dic resource hog­ging and overwhel­ming resour­ces to even­tually suck every bit of life out of the new medium.
    But don’t worry they move slow and in the mean time there is plenty of money to be made.

  4. David Burn says:

    At least they didn’t ask her about ROI.

  5. AdPulp says:

    Square Pegs In Round Holes

    Hugh Mac­Leod: One thing you notice when you start atten­ding the blog con­fe­ren­ces and han­ging around the more well-known and res­pec­ted blog­gers on the pla­net: None of them seem to take it very seriously. They just get on with it.…

  6. Andreas says:

    Looks to me like an age old pro­blem every­body wor­king in adver­ti­sing knows only too well: The client’s aver­sion to white space. The client’s insis­tence to add everything, AND the kitchen sink, to the copy. In this case, ask too many ques­tions.
    Hugh, you must remem­ber this from your own adver­ti­sing days. I deal with it on a daily basis.

  7. Dustin says:

    It’s Holly­wood. They don’t know how to create stuff until someone else lays out a for­mula.
    Gia just needs to show them a “block­bus­ter” blog and then say, “We’re gonna do what they did.” It’s the Holly­wood way/ad agency way.

  8. gia says:

    Thanks for this, Hugh. I told them you wrote about it… so hope­fully they will have pop­ped round for some wise words… :)
    Gia just needs to show them a “block­bus­ter” blog and then say, “We’re gonna do what they did.”
    The pro­blem is I’m doing something that hasn’t really been done before for a film– *I* am wri­ting the blog, not the direc­tor, not the pro­du­cer, not anyone on the pro­duc­tion… me… an ‘outsi­der’… a blog­ger. I go to the set every day and write about the film, the fil­ming, the cast, the crew and about life on set. I also take pho­tos and video… I do it from my point of view.
    I just want it to go live… so that they can see that the best, most impor­tant bit about blog­ging is the inte­rac­tion in the com­ments sec­tion. (How are they going to deal with *that*?!)

  9. Dustin says:

    “The pro­blem is I’m doing something that hasn’t really been done before for a film…”
    And that’s why you get all the ques­tions. Trust me, I’m not saying it’s the *right way* to do it. Just the way to avoid all the ques­tions. But too many peo­ple avoid the ques­tions and end up with an unre­mar­ka­ble also-ran.

  10. Blog­ging Pre­sents a Dif­fe­rent Com­mu­ni­ca­tion Model

    Ok, well, that’s a very unfunny title to use to point to something on gapingvoid.

  11. Is “Big Media” about being fake and get­ting away with it?

    Once again, Hugh at Gaping­Void says what we’ve all been thin­king (or at least what *I’ve* been thin­king but never wan­ted to say in those TERRIBLE mar­ke­ting mee­tings) …It’s OK to have a com­mer­cial agenda on a blog. It’s OK

  12. gia says:

    Hey! Bet­ween your post, Hugh, and mine, we’ve con­vin­ced them! Weeeeeeeee! It’s *just* gone live: Sunshine
    And I’ve told you, even before I’ve told my mum… :)

  13. gia says:

    Ahhhh, you don’t do html… http://www.sunshinedna.com

  14. Maybe it’s evil, but it’s far from stu­pid for the pay­mas­ters to be asking these ques­tions. They are the pay­mas­ters after all.
    I’m sure plenty of cele­bri­ties and wan­na­bes “don’t take it serious, and just get on with it” …why would blog­gers be any dif­fe­rent.
    Pay­mas­ters pay for the blog­ger, actor, musi­cian to be cool, and inde­pen­dent, and nuan­ced … and human. And they pay that spe­ci­fi­cally so they don’t need to be. So they can focus on asking as many ques­tions as pos­si­ble. Basic infor­ma­tion reco­nais­sance. The more you know, the bet­ter you are. Espe­cially if you have a bot­tom line.
    Would Gia be bet­ter off with the pot-smokin’ disor­ga­ni­zed hip­pie blahr­tist as her bene­fac­tor? Who just throws the money out the win­dow, you just have to go get it?
    Two types of peo­ple in this world, right? I’d rather have two than one.

  15. gia says:

    Hugh was spot on– they *aren’t* evil or stu­pid (at all), they’re just trying to con­ti­nue to own and con­trol con­tent in an envi­ron­ment where ever­yone else is sha­ring. I just wan­ted them to let go…
    I still can’t believe they did it… I’m con­vin­ced it’s because of your post, Hugh…

  16. Actually I’m with Assi­mi­la­ted Negro (biza­rre name) on this. I assume they’re paying Gia to write the blog, and at least they are being brave enough to have open com­ments — I just made a fairly inane one on Gia’s blog to see if there was going to be some sort of appro­val pro­cess, and there isn’t. If I were a client I’m not sure I would do this.
    I don’t think they are “over stra­te­gi­zing” I just think they were sho­wing a bit of nai­vety over the nature of blog­ging and that in my expe­rience spon­ta­neous and honest loo­king blogs tend to have more visi­tors and more com­ments (pos­sibly) than things which look like a cor­po­rate is “totally” run­ning the show.
    The only two cele­brity blogs that I read are Neil Gaiman’s blog http://www.neilgaiman.com/journal/journal.asp and Zach Braff’s blog, http://gardenstate.typepad.com/ and it’s really refreshing that they are clearly writ­ten by the cele­bri­ties them­sel­ves.
    Jamie Oliver’s hideous blog http://www.jamieoliver.com/diary/ for exam­ple is cove­red with pro­mo­tion for his pro­ducts and each post rela­tes to trying to plug something that he is on, and makes me won­der whether he wri­tes it him­self. Yuck.

  17. AGRADA says:

    Do i need to be schi­zoty­pal to be a blog­ger?
    NAH, I,m schi­zoty­pal now, i guess i need to be normal.

  18. Toby says:

    “Just because your client wants a blog doesn’t mean your client “gets” blog­ging.” Abso­lu­tely right Hugh and that’s where the edu­ca­tion begins.
    Take a clo­ser look at the ques­tions. None of the ques­tions per­tain to “stra­tegy.” None of the ques­tions relate to goals, objec­ti­ves or ROI. (which I think should be inc­lu­ded in a mar­ke­ting blog strategy…it’s okay to throw toma­toes)
    Howe­ver, most of these ques­tions are tech­ni­cal and tech­ni­que e.g.,
    –How slick do the videos have to be?
    –Should the videos be rough?
    –Do all of the ima­ges have to be exactly the same size?
    –Do all of the pho­tos have to be lands­cape or por­trait?
    –Will rea­ders be una­ble to deal with pho­tos of dif­fe­rent aspect ratios?
    It’s part of their lear­ning pro­cess. Keep in mind, for most peo­ple blogs are a still a strange, new world; I would encou­rage clients to ask lots of ques­tions.
    Would you invest $/resources in something that you didn’t unders­tand? Espe­cially in an internet-based pro­ject that has the poten­tial of crea­ting sig­ni­fi­cant glo­bal buzz/wom?
    Con­grats! to Gia for brea­king new ground and for edu­ca­ting more peo­ple about blogs.

  19. gia says:

    Annie, com­ments will only be ‘unmo­de­ra­ted’ when I am in there…
    Thanks, Toby. I guess it’s dif­fi­cult to unders­tand how someone doesn’t *get* blogs when one has been con­su­med by them for so long…