September 4, 2005

it takes two years

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Back home after a fun Satur­day night in Glas­gow. It’s tur­ning out to be one of my favo­rite cities. There’s a real buzz to it.
Tra­ve­lling too much these days. Glas­gow yes­ter­day, Edin­burgh the week before, Lon­don this Tues­day and Wed­nes­day, Cam­bridge on Fri­day, maybe Glas­gow again at the wee­kend etc etc.
Tho­mas gets back from his 10-day vaca­tion in the South of France today. So it’s back to work on English Cut for the both of us etc.
The Stormhoek pro­ject is get­ting more and more inte­res­ting, at least to me. In the Stormhoek brochure I posed the ques­tion,

Will the idea-virus spread far enough that sud­denly, ins­tead of one or two peo­ple kno­wing about the wine, sud­denly tens of thou­sands of smart, con­nec­ted peo­ple in the UK know about it, and are tal­king about it?
Is that enough to launch a natio­nal brand?

Although it’s still too early to ans­wer that ques­tion defi­ni­ti­vely, my gut tells me, the blog­ver­ti­sing model works. But I think it takes two years.
Two years isn’t bad. A stan­dard ad cam­paign takes nine months to ges­tate (stra­tegy mee­tings, research mee­tings, media mee­tings, crea­tive mee­tings, pro­duc­tion mee­tings, mee­tings, mee­tings, mee­tings…) is EXTREMELY expen­sive, and rarely con­nects with peo­ple on anything other than the most super­fi­cial and banal levels.
Whe­reas blog­ver­ti­sing costs pen­nies on the dollar in com­pa­ri­son, gets peo­ple really invol­ved, but takes two-three times as long.
I guess it all depends what’s more impor­tant to you– time or money.

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18 Responses to “it takes two years”

  1. To cri­ti­cise ad cam­paigns in the way you do seems unrea­so­na­ble when you con­fess that you have nothing more than your gut to sup­port what you’re saying about the effec­ti­ve­ness of blog­ver­ti­sing.
    I don’t work in adver­ti­sing but over the years I have dealt with a num­ber of com­pa­nies who spend a lot of money on it (TV and print media). They also spend a lot of money researching the effect it has on its tar­get audien­ces and on unders­tan­ding how that effect then impacts the beha­viour.
    Don’t misun­ders­tand me. I actually believe you have a valid point about the chan­ging nature of influence in the world.
    Howe­ver, I don’t believe you make your argu­ment more com­pe­lling through broad­brush cri­ti­cism of one means of pro­mo­tion and unbrid­led enthu­siasm for another — espe­cially without using any facts to back these claims up.

  2. hugh macleod says:

    “I don’t work in adver­ti­sing but over the years I have dealt with a num­ber of com­pa­nies who spend a lot of money on it (TV and print media). They also spend a lot of money researching the effect it has on its tar­get audien­ces and on unders­tan­ding how that effect then impacts the beha­viour.“
    Heh. If you want to spend your money that way, feel free.
    Hey, look on the bright side. If this doesn’t work, you’ll know that soon enough. And I’m sure these for­mer collea­gues of yours will be utterly deligh­ted.
    Because then they won’t have to worry about their jobs so much.

  3. Bazaarz says:

    Stormhoek v Jamie Oliver

    173 Drury Lane has a fas­ci­na­ting post that con­trasts the eco­no­me­trics model of accoun­ting for ad value (Jamie Oli­ver + Sains­bury) and Hugh McLeod’s (Stormhoek) approach. The essence goes something like this: WPP Group (not men­tio­ning Oliver&rsquo…

  4. Bazaarz says:

    Blog­ver­ti­sing — it takes two years — says Hugh

    Hugh pro­vi­des more insight into his approach to mar­ke­ting Stormhoek. Now he belie­ves:  Although it’s still too early to ans­wer that ques­tion defi­ni­ti­vely, my gut tells me, the blog­ver­ti­sing model works. But I think it takes two years. Two years…

  5. Hugh thinks I’ve mis­sed the point. If the retai­ler is spen­ding money then that’s their choice but as has been said of Sains­bury, they’re not exactly demons­tra­ting value for money. If the brand hol­der spends the ad money then can he afford to wait two years to hit cri­ti­cal mass? Very unlikely.

  6. In the alter­na­tive, the ad guy will say — look at our ROI — and again, taking Sainsbury’s case, that could mean all sorts of things — like without the ads they’d be suf­fe­ring on top line reve­nue — it’s cer­tainly an argu­ment. It’s almost a Catch-22 in one sense. The brands really do believe that cons­tant TV spots keep them alive…

  7. hugh macleod says:

    The pro­blem with adver­ti­sing is not what it does. What it does is fine.
    The pro­blem with adver­ti­sing is that it is very, very expen­sive. And get­ting more expen­sive in real terms every year.
    Meanwhile, the tra­di­tio­nal agen­cies have inc­re­dibly huge overheads. Which makes them reluc­tant to try deve­lo­ping chea­per alter­na­ti­ves, if any can be found.
    Bet­ween a rock and a hard place, if you ask me.

  8. All very well but the alter­na­tive, accor­ding to your own wods doesn’t reap the same results for two years. And because top line num­bers are so impor­tant for retai­lers it is a Catch-22. Do I take the risk now and watch the results for say 6 months (might not be a right time­frame) or do I do what I ‘know’ works because I believe in a 65 year old theory? In the case of the wine thing, if, as you say, blog­ver­ti­sing outs­trips tra­di­tio­nal forms of adver­ti­sing, then I believe there is the risk of run­ning into pro­blems inside the value chain. It is after all, a finite pro­duct. Unless of course, you’re effec­ti­vely blen­ding impor­ted wines from lar­ger pro­du­cers and can scale supply at will.

  9. Ed Byrne says:

    What’s more impor­tant to me: time or money? Well both actually!
    Going on the blog­ver­ti­sing model, if it actually works, the time scale won’t really be THAT much dif­fe­rent than a tra­di­tio­nal brand buil­ding cam­paign. I don’t care how much money you spend on adver­ti­sing, buil­ding a brand takes time.
    Now if this works with Stormhoek, and in 2 years in wildly suc­cesss­ful … your have got a good time result, and a far bet­ter money one … since this method is so much chea­per.
    Time AND Money … and hope­fully a more long-term bene­fits as well!

  10. hugh macleod says:

    Den­nis, since when did tra­di­tio­nal adver­ti­sing agen­cies acquire a repu­ta­tion for buil­ding great wine brands quickly, inex­pen­si­vely, or both?
    News to me.

  11. pieman says:

    Can you clas­sify the Stormhoek thing as blog­ver­ti­sing? There’s the Stormhoek blog that Hugh runs, but (I’m gues­sing) the bulk of the good­will and good fee­ling towards the wine will come from the blog­gers who recie­ved the free vino and revie­wed it ‘cos they already liked Hugh’s blog and car­toons. like doing a favour for a mate.
    Is that blog­ver­ti­sing? I guess it is, but not all that dis­si­mi­lar to the way an Ama­zon revie­wer reviews a book and sticks his/her thoughts on the Ama­zon site.
    Is Hugh exploi­ting blog­gers good­will for a bit of free publi­city? Hmm.. I don’t know Hugh, never met him, but I like to think he isn’t. But, I don;t really car eif he is. I’ve read his blog for long enough to think he’s a no non­sense kinda bloke. And if a blog review helps his income, while at the same time encou­ra­ges a revo­lu­tion in the adver­ti­sing world, then all power…
    Hugh, you sent me a bottle of wine, which I pic­ked up in Edin­burgh two weeks ago (BTW — very much wish I’d known you were in Auld Ree­kie at the same time.. but I was on a blog diet… Would’ve been good to hook up) I brought the bottle back to Sai­gon with me yes­ter­day. I fully intend to review it when I’ve bought some sui­ta­ble sea­food to do it jus­tice.
    The thing is I WANT to review the wine. Firstly because I like quaf­fing vino. Secondly, because I’ve enjo­yed gaping­void since before I ever star­ted blog­ging. As I said, kinda like doing a favour for a mate. But a favour you want to do.

  12. The Mar­ke­ting Plan is to Blog

    I don’t blog much about blog­ging — mostly because I’m still lear­ning. But I did want to post about this — using blogs as the prime mar­ke­ting tool. I’ve come across two very dif­fe­rent exam­ples: Stormhoek Wine and Ojos (a

  13. Streever says:

    Can you say that Stormhoek isn’t already wor­king?
    I think before your users com­ment, we all need to know, what defi­nes “wor­king” :) .
    I also think most of the peo­ple here ARE mis­sing the boat – even those that agree with you – the current gene­ra­tion of good wine purcha­sers, while it inc­lu­des many blog­gers, is not com­po­sed I would guess even 10% of blog­gers. Wine is NOT something that makes a brand over­night – not good wine. I am sure someone will point out 10 or 20 8 dollar bott­les of crap wine I’ve never heard of, but hey, that’s their busi­ness.
    So, it’s a great idea – and Stormhoek ends up an inno­va­tor & mar­ket lea­der. It may take Stormhoek 2 years to be an “idea-virus”, or an esta­blished brand, but it takes a tra­di­tio­nal french pro­du­cer 20, 30, 40, or more years to become a brand. Of course, nepo­tism helps too, some­ti­mes…
    What if you did this with men’s razors? The latest Mach3, from some unk­nown com­pany. Blog­gers seem to be overwhel­ming male, young, & somewhat con­cer­ned with such things. I think you’d see the model pay off in a lot quic­ker than 2 years…

  14. Streever says:

    to cla­rify…
    I think the blog­ver­ti­sing is the next big thing – the great idea – etc etc, all of this. The Clue­train is here.
    I also think it’s already hel­ping Stormhoek – my entire office here in the Sta­tes knows about it, even though we can’t buy it around here. When it comes here, we’ll defi­netly buy some bott­les to try.
    Now, if a small pro­du­cer of Beau­jo­lais star­ted a winery last year, we wouldn’t know about it without millions spent.
    So, yes, it’s wor­king, & yes, it’s wor­king quickly. Howe­ver, young wines from south africa will never mar­ket as well as other things to any audience, in my per­so­nal opi­nion.
    I don’t think peo­ple here should be cri­ti­ci­zing your two year esti­mate – that’s fast for a wine, and until we see this used for a cheap sports car or super razors or a novel, how can we say how quickly this method will result in suc­cess?
    Besi­des – it’s not about the pay-off, but the jour­ney there.

  15. Stace says:

    I’ve been thin­king about this blog­ver­ti­sing thing in the con­text of Mal­colm Gladwell’s “Tip­ping Point”; a worthwhile blog ampli­fies the abi­lity of one to be either a “Maven”, a “Con­nec­tor”, or both, a la Paul Revere.
    Hugh is acting as a Maven for Stormhoek, and his Blog­ging is Con­nec­ting us all with the brand. I guess the “Tip­ping” will come when Stormhoek pro­duc­tion (or English cut, or who­me­ver) can’t keep up with the demand. That’s an easy metric, no?
    In a sense though, it’s just like tra­di­tio­nal adver­ti­sing — peo­ple seek out (or don’t fil­ter) the good, inte­res­ting con­tent. The Inter­net makes it a lot easier to find, and blogs make it easier to publish.
    So is this the same old thing in a more effi­cient model? Or is the model itself fun­da­men­tally chan­ged? I don’t know, but it’s fun to think about.

  16. Streever says:

    Good points Stace…
    I think it’s a very simi­lar thing, seman­ti­cally, in that pro­duct know­ledge is being sha­red.
    I think cer­tain appli­ca­tions are what tra­di­tio­nal adver­ti­sing STRIVES to appear as.
    Penny-arcade (http://www.penny-arcade.com/) appears to be a suc­cess­ful imple­men­ta­tion of this – a trus­ted source, honest & sin­cere, which dri­ves hun­dreds of thou­sands of peo­ple to sup­port cau­ses, busi­nes­ses, soft­ware, etc etc…
    It won’t be appa­rent when you arrive at their site – but this is an idea-virus, this is something which is sprea­ding throughout the inter­net. They only pro­mote pro­ducts they like, the pro­ducts are purcha­sed, and the web­si­tes they link to tend to be over-run with traf­fic in the first hour.

  17. Ian Savage says:

    Just a quickl com­ment on this comic here. I really am enjo­ying all your comics, but this one in par­ti­cu­lar, I disa­gree with. The only per­son that can say they have out­grown anything, is your­self. So when your good at something, your good. I take that in a poso­tive light. I’m 27 and I still have hands­tand com­pe­ti­tions with my friends and i will con­ti­nue to have hands­tand com­pe­ti­tions until I can no lon­ger per­form this feat…and not one per­son in this world can change that.

  18. Ian Savage says:

    Just a quick com­ment on this comic here. I really am enjo­ying all your comics, but this one in par­ti­cu­lar, I disa­gree with. The only per­son that can say they have out­grown anything, is your­self. So when your good at something, your good. I take that in a poso­tive light. I’m 27 and I still have hands­tand com­pe­ti­tions with my friends and i will con­ti­nue to have hands­tand com­pe­ti­tions until I can no lon­ger per­form this feat…and not one per­son in this world can change that.