August 30, 2005

the astrophysicist story

zzzzazzdggg51.jpg
Andrew Jaffe, an astrophy­si­cists in Lon­don sig­ned up for the Stormhoek Blogger’s Wine Free­bie.
OK, so he got the bottle, but then sadly left the bug­ger on the train.
We saw the story via one of the search engi­nes, so we sent him another bottle. What the hell, we were fee­ling nice.
Why is this inte­res­ting? Maybe to the ave­rage per­son, it isn’t.
But the fact is, for pen­nies (and I do mean PENNIES) on the dollar com­pa­red to stan­dard adver­ti­sing cam­paigns, we’re get­ting astrophy­si­cists tal­king openly and inte­lle­gently about a bottle of $10 plonk.
Why? Because the $10 bottle of plonk is tal­king openly and inte­lle­gently with astrophy­si­cists.
Yes. Clue­train. Exactly. “Mar­kets are con­ver­sa­tions” etc. Sure, call me a sha­me­less, pim­ping blog whore all you want, but this stuff actually does mat­ter to me.
[BONUS LINK:] “Brand Hijack”. The essen­tial ingre­dient in crea­ting word-of-mouth.

23 Responses to “the astrophysicist story”

  1. Keith says:

    An outs­tan­ding car­toon. Really, it’s one of your best. It’s on the same level with “I suck cock/I take it up the ass,” which is my all time favo­rite. Kudos to you.

  2. Anthony Eden says:

    Sha­me­less, pim­ping blog whore! ;-)
    Now what would have been *really* inte­res­ting is had you found a post from the per­son who found the bottle and drank the wine, then rea­li­zed that someone who should’ve had the oppor­tu­nity to drink the wine didn’t get said oppor­tu­nity, whe­reby you dashed off and sent him a new bottle since the oppor­tu­nist wine drin­ker pos­ted a pic­ture of the label. Er…or something.

  3. Shirazi says:

    Very apt. Not only the graphic but also the axiom.

  4. inte­lle­gently ?
    Oh come on, someone had to point out the irony there
    Hugh if you’d come to the geek­din­ners orga­ni­sed off geekdinner.co.uk, ins­tead of the mar­ke­ting based ones (*cough*) you could hear us all pes­ter Andrew. There’s some kudos in kno­wing someone whose job is basi­cally “Find out where the uni­verse comes from”.

  5. hugh macleod says:

    My next ini­tia­tive to this whole geek din­ner thing: actually get­ting women to come to these events (Shock Horror).

  6. Women? Are you insane.
    Well, it would be bet­ter than tur­ning it into another RSS is going to change the world-fest.
    It’s inte­res­ting how geek din­ner has muta­ted into blog­ger din­ner des­pite the fact 90% of blog­gers wouldn’t know a DTD if you slap­ped them with it.

  7. Nicole Simon says:

    I don’t care if it is mar­ke­ting, blog or geek (being all of that), I know what a DTD is and how to use it — but if you want more of the rare women to appear, that kind of thing needs to be on a date where they can fly in.
    Week­days is not really a good choice for that. :)

  8. ok hugh — how about this. you gave a bottle of stormhoek sau­vig­non to a blog­ger but he drank the bottle with his mates and wasn’t all that that impres­sed. his review was “harsh but fair”
    so you decide to try again and send out a bottle of the stormhoek char­don­nay to go for second time lucky. if the char­don­nay is unoa­ked it might be worth firing over a bottle.
    what say you?

  9. hugh macleod says:

    I’m happy to send you another bottle, James.
    Because they were all pac­ked by hand, some of the sam­ples would not have been as fresh they could be. It hap­pens occa­sio­nally. I’m willing to wager your was one of them.
    I don’t know if it will be the char­don­nay or not, but I’ll do my best.
    Give me a day or two and I’ll see one gets in the mail.

  10. Bill Seitz says:

    A meta-question about this “con­ver­sa­tion” pro­cess: Why not run a full discussion-forum ser­ver, so that the cus­to­mers really have their own voice?

  11. Sam says:

    Don’t you think maybe the suc­cess of your idea is because it is new, and as soon as a few dozen or more pr com­pa­nies start blog­ging, too, it will get old very fast?

  12. hugh macleod says:

    They’re wel­come to try, Sam ;-)

  13. hugh macleod says:

    Forums (Fora?) tend to be asshole and troll mag­nets. Not worth the trou­ble.
    Any­way, since when is not buil­ding a forum den­ying the cus­to­mer a voice? What’s stop­ping them buil­ding their own blog with Tech­no­rati links?

  14. Jim Turner says:

    Too late Hugh my per­so­nal blog has already been dee­med the defi­ni­tion of a blog whore.
    Still wai­ting to be on the list for the Ame­ri­can shipment!

  15. New bottle (or, “Free” as in “Free Wine”)

    Thanks to the fine blog-reading folks at Orbi­tal Wines, the owners of Stormhoek Wine in South Africa, the sad story of my mis­sing wine was noti­ced — and the bottle has been repla­ced! (Alas, without a cool per­so­na­li­zed label, but I think I deserve some…

  16. Greg Smyth says:

    I’m a phy­si­cist too. You must really be cha­sing that elu­sive Phy­sics Dollar…

  17. Sam says:

    hugh, my busi­ness is elsewhere. I am just won­de­ring if you maybe overhype this all a bit, so you get men­tio­ned into the con­ven­tio­nal media.
    And boy, I really do hope mass media will die! I just got the nag­ging fee­ling they won’t do me the favour.

  18. charlie says:

    you’re not sha­me­less.
    you’re put­ting your mouth where your word-of-mouth is (or is it the other way around?).
    you know what i mean.

  19. hugh macleod says:

    Put­ting my money where my word-of-mouth is?
    Something like that.

  20. Ric says:

    What’s wrong with being a sha­me­less, pim­ping blog whore any­way? I’ve been called worse …
    and Barry — why are you usings DTDs when XSDs are SO much better?

  21. the astrophy­si­cist story

    [Source: gaping­void] quo­ted: But the fact is, for pen­nies (and I do mean PENNIES) on the dollar com­pa­red to stan­dard adver­ti­sing cam­paigns, we’re get­ting astrophy­si­cists tal­king openly and inte­lle­gently about a bottle of $10 plonk.

  22. Brooks Moses says:

    Forums not worth the trou­ble? You might want to talk to Tom Car­ter over at Hobby Hea­ven (modelcarkits.com).
    While you’re visi­ting his site, click on the “Mes­sage Boards” link. Have a look at the dates on the mes­sa­ges. Count the traf­fic. (If you were active in the hobby, I’d say “count the nationally-known lumi­na­ries who post there”, too; a good num­ber of them do.) That’s at least seve­ral hun­dred peo­ple visi­ting his site near-daily, tal­king about model kits. Inc­lu­ding Tom — gene­rally a direct business-related ques­tion on the board gets a per­so­nal reply.
    I don’t honestly know how much busi­ness Tom does, but I do know that he is per­so­nally a sig­ni­fi­cant frac­tion of the mar­ket for the US model-kit manu­fac­tu­rers.
    Not a busi­ness model that works for all mar­kets, cer­tainly, but as a busi­ness model for pro­ducts rela­ted to a hobby in which peo­ple do a lot of sit­ting around and tal­king — yeah, it works pretty well.
    Inci­den­tally, while you’re researching, if you can find anything on Polar Lights, you might find that inte­res­ting too. They were a small inde­pen­dent model kit manu­fac­tu­rer (which recently got bought out by a Big Name­less Com­pany, so a lot of the evi­dence is already fading) which see­med to get quite a lot of value out of spon­so­ring a cor­po­rate forum and having one of their PR peo­ple be res­pon­si­ble for mode­ra­ting it.

  23. Ric,
    Because put­ting an XSD at the top of your XHTML page wouldn’t be valid?