August 1, 2005

bad troll day

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Hey Robert, I can relate to how you feel.
That being said, I don’t subsc­ribe to your “never delete com­ments” prin­ci­ple. If some­body comes onto my blog and doesn’t know how to behave, I delete his sorry ass. I just don’t care. And if he comes on anony­mously, I care even less.
The sad fact is; a good, widely read blog is a mag­net for no-life, passive-agressive sch­mucks [espe­cially if said blog is writ­ten by a Mic­ro­soft emplo­yee]. And your pas­sion, autho­rity and suc­cess makes them feel bad about them­sel­ves. So they try to take it out on you.
Sure, you could argue that dele­ting com­ments dilu­tes one’s autho­rity. Then again, taking abuse from a bunch of anony­mous no-hopers dilu­tes plenty, too.
Arnold, you are entit­led to your opi­nion. But your beha­vior begs the ques­tion, so what are you doing that’s par­ti­cu­larly inte­res­ting? My first guess would be “Not Much”.
Keep up the good fight, Robert.
[NB:] You’ll need to read the com­ments of Robert’s post in order to get the full story.

18 Responses to “bad troll day”

  1. Hugh
    I wrote this in Joi Ito’s comment’s recently:
    Anyone can pop onto a forum and post a gra­ting com­ment. It is not really speech. It is simply sta­tic in a lar­ger sys­tem. With all those fin­gers on those key­boards, some are not attached to real par­ti­ci­pants.
    If someone were to post “Kill Mexi­cans” on my blog, I’d delete it. Not because I feel threa­te­ned, or offen­ded, or con­si­der it to be hate speech. I’d delete it because it is not speech, it is not a sta­te­ment. It is a tit­te­ring troll that is deligh­ted to see the words he just typed smea­red all over the wall.
    It’s not cen­sorship. It’s not even edi­ting. It’s wee­ding. Remo­ving the troll drop­pings so that the trolls are dis­cou­ra­ged and real com­men­tary can grow.
    In Joi Ito’s pos­tings about Trolls, he lin­ked back to your Happy Troll article, which I’ll link to here:
    http://www.gapingvoid.com/Moveable_Type/archives/001172.html
    It is impor­tant for blog­gers to remem­ber that blogs are cheap and easy to obtain. A blog­ger is does not have to pro­vide a forum for free speech. If someone really wants to make their little troll noi­ses, they can go and get a blog and see if wri­ting FIRST POST all day gets them any whuffie.

  2. richard says:

    I’m of the “gene­rally don’t delete com­ments” school. I manually autho­rise every com­ment as a last step in pre­ven­ting com­ment spam, and I’ll basi­cally let anything through. Where I try to dif­fer is in not enga­ging the troll like Arnold, but I sup­pose I don’t attract quite the same level of troll as would a MSFT evangelist.

  3. Howard Mann says:

    Hugh,
    As a wise man (You) told me when I launched my Blog..
    “Your Blog is like your living room. Don’t let anyone come in and crap in the middle of your living room.”
    You wouldn’t let any cus­to­mers, clients or pros­pects treat you like that in busi­ness life (or friends in per­so­nal life). Why would it be ok on your Blog?
    Delete and Ban the IP without any remorse.

  4. hugh macleod says:

    Damn straight, Howard ;-)

  5. david parmet says:

    ditto.
    No trolls allo­wed in my living room or my blog.

  6. perianwyr says:

    As the Sata­nic Bible says, treat guests in your lair without mercy if they misbehave.

  7. hugh macleod says:

    I got “don’t crap in my living room” I think from Jeff Jarvis…

  8. Wise words on blog­ging from Hugh MacLeod

    This  post should be of inte­rest to all blog­gers, as should Robert Scoble’s  post that star­ted it (or, more accu­ra­tely, Molly Holzschlag’s  post).
    Wise words. There the web has a goodly low-life popu­la­tion who can’t …

  9. PXLated says:

    Never con­verse or argue with trolls, they need food to sur­vive, starve them.

  10. Marc Orchant says:

    Sadly, I’m for­ced to agree with PXLa­ted. I’ve tried, on occa­sion, to take Robert’s approach and try to get past the tro­llish­ness to bring the con­ver­sa­tion back to the topic at hand but the truth is, peo­ple like Arnold aren’t actually inte­res­ted in a frank exchange of ideas — only in hea­ring them­sel­ves pon­ti­fi­cate.
    Thanks as always Hugh for calling it like you see it.

  11. Yeah, I wish I could learn that lesson.

  12. Jack says:

    I’m all for anything that inc­rea­ses the signal-to-noise ratio. There are already too many blogs and too many comments.

  13. More thoughts on blogging …

    I don’t what to turn this blog into a blog about blog­ging but after slee­ping on it I want to come back to the post that Robert Sco­ble  made yes­ter­day regar­ding how blog­gers feel when they get a nega­tive reac­tion to their blog.
    A big part o…

  14. Jack Yan says:

    Any inap­pro­priate com­ments on a forum I own are dele­ted, and if the per­son is a repeat offen­der, their IP is ban­ned. I

  15. A.R.Yngve says:

    I think we should attack the homes of trolls with roc­ket launchers, blow them up, and when the sur­vi­ving trolls flee into the streets, mow them down with machine-guns.
    I know these views aren’t popu­lar… but I have never cour­ted popularity.

  16. Jack Yan says:

    A. R., what a fabu­lous idea! Troll hunt, first round, this Satur­day. Bring your own mis­sile launcher. Used ones avai­la­ble: apply Col. M. Gaddafi, The Drea­dings, Tri­poli, Libya.

  17. will h says:

    actually, it ‘prompts’ the ques­tion, hugh.
    /sorry. had to be a sch­muck. :-)