May 23, 2005

food for thought:

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From an inter­view bet­ween The Holly­wood Repor­ter and Ame­ri­can Express Glo­bal Brand Direc­tor, John Hayes:

THR: And, of course, to every pro­ject you say yes to, you have to say no to dozens of others.
Hayes: Abso­lu­tely. There’s one other trend I think is worth noting — a few weeks ago, I asked a group to tell me about their favo­rite Star­bucks com­mer­cial.
THR: The point being, there are none.
Hayes: Some­body said, “Well, they’re on every cor­ner, they don’t need one.” But 10 years ago, they weren’t on any cor­ner. Brands are not being built on adver­ti­sing. You’re seeing this with more and more com­pa­nies. If you fly Jet Blue, you talk about the expe­rience. That’s how you build brands today, through experiences.

Thanks to Modern Mar­ke­ting for the link, and for also suppl­ying this doo­zie:

Howe­ver, old-school ad boys like Mark Wnek think that the ad industry will take all this in it’s stride, because as he sta­tes in today’s Inde­pen­dent, the web is really just a “can­vas for com­mer­cial mes­sa­ging”.
Wnek belie­ves that ad guys will just turn their skills effort­lessly from one medium to the next. After all, he points out, “Who will fill these can­va­ses in a way that exci­tes con­su­mers? The crea­tive ladies and gent­le­men who live in adver­ti­sing agen­cies, that’s who.” 

I’d make a com­ment if I weren’t so dis­trac­ted by all the Scha­den­freude welling up inside me.

8 Responses to “food for thought:”

  1. Ric says:

    Impres­sive to get that insight from a “mains­tream” mar­ke­ter like Amex … not sur­pri­sing though to see a com­ment like Wnek’s. A blank can­vas for com­mer­cial mes­sa­ging? I think he’s igno­ring the fact that the can­vas has already got works of art on it — and the one’s that peo­ple are inte­res­ted in aren’t commercials.

  2. jbr says:

    nice term…Schadenfreude — there’s also my mother’s favo­rite phrase — pride goeth before a fall…
    having a can­vas and being seen/heard is a very large chasm to cross.…lots of star­ving artists/writers…soon to be lots of star­ving adliens…

  3. More meteors

    The Times says adver­ti­sers are unhappy with busi­ness as usual from their agen­cies.
    The Holly­wood Repor­ter quo­tes Amex’s John Hayes saying the 30 second spot is dead (‘tell me about your favo­rite Star­bucks com­mer­cial.’).
    This Inter­net thing… it’s a …

  4. The same scum­bags who would call the web a “can­vas for com­mer­cial mes­sa­ging” also most likely see the human cons­cious­ness as a “blank slate to imprint hyper­bo­lic brain­washing com­mer­cial mes­sa­ges upon”.
    The web is a glo­bal com­mu­ni­ca­tions and net­wor­king plat­form, and now, thanks to blogs, it is democ­ra­tic, uni­ver­sal, and revo­lu­tio­nary.
    Con­su­mers are tal­king to each other about pro­ducts, and are not lis­te­ning to ad agen­cies any­more. Ad agen­cies could rarely prove sta­tis­ti­cally that their crap “wor­ked” any­way.
    Tele­vi­sion com­mer­cials gene­rally repulse me, and the more a pro­duct is adver­ti­sed on tele­vi­sion, the more I hate it.
    I can­not think of a sin­gle item I have ever purcha­sed due to seeing a tele­vi­sion com­mer­cial about it. Car com­mer­cials are the abso­lute worst, IMHO.
    And I’ve wor­ked in adver­ti­sing since 1978, but it has been mostly quan­ti­fia­ble direct mar­ke­ting, pro­mo­ting pro­ducts to lists of pro­ven buyers, peo­ple who have expres­sed a pre-existing inte­rest in the pro­duct.
    LOL…we fiddle with our tem­pla­tes while the City of Adver­ti­sing burns to the ground.

  5. It was nice when you could site Star­bucks as a com­pany that “doesn’t adver­tise.” That’s no lon­ger true, though. They have bill­boards and dis­play ads in print media now. I’ll give them cre­dit for resis­ting enor­mous pres­su­res to adver­tise but it’s over, folks — they caved.

  6. AdPulp says:

    I’m Sorry, He’s In A Mee­ting. Can I Take A Message?

    Ad Guy #1: Hey, I know. Let’s meet. Then we can spend two hours making dood­les while loo­king busy. Ad Guy #2: Exce­llent! Car­toon cour­tesy of Hugh MacLeod.…

  7. frosty says:

    I grew up in a very small town, without much money.
    A lot of shop­ping was done through cata­logs — from good old Sears (the big thick ones) to very niche-market out­fits that had to be care­ful with their mai­ling lists so as not to print too many news­let­ters.
    Sure, TV adver­ti­sing was a cons­tant pre­sence, and I can still remem­ber many a jin­gle — but out there in the sticks, the pro­ducts that were big enough to get that cove­rage didn’t have much to do with our lives. McDonald’s or Bur­ger King? We had neither. Coke or Pepsi? Whiche­ver one’s in the soda foun­tain.
    But the cata­logs, we did love the cata­logs. Win­dow shop­ping on the john, Natio­nal Geo­graphic and Great Paci­fic Choui­nard, taking the time to really think about what you want because you couldn’t buy very much any­way and you’d be too polite to return anything that didn’t fit.
    Maybe inter­net mar­ke­ting, blog mar­ke­ting, is more like those cata­logs and less like TV.
    The tra­di­tion con­ti­nues, and most of the really good ones com­bine a com­pe­lling story, a per­so­nal touch, a phy­si­cal cata­log and the web. And real human beings who believe in what they’re selling and are eager to talk to their cus­to­mers.
    Some faves: Pro­fes­sio­nal Cut­lery Direct at http://www.cutlery.com/ and Upton Tea at http://www.uptontea.com/ — plus Manu­fac­tum here in Europe (in Ger­man) at http://www.manufactum.de/
    Rec­kless pre­dic­tion: all three of them will be blog­ging within a year.

  8. idiot says:

    i am an idiot and i am lead by richard simmons