March 16, 2005

what’s the sony story?

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Good article from The New York Times:
How the iPod Ran Circ­les Around the Walk­man

“SYNERGY AND OTHER LIES” would be a good first rea­ding assign­ment for Sir Howard Strin­ger, Sony’s new chief exe­cu­tive, to be follo­wed by “The Synergy Myth.” Then Sir Howard should recog­nize that the Sony he inhe­rits is cons­ti­tu­tio­nally inca­pa­ble of making one (elec­tro­nics) plus one (enter­tain­ment) equal three.

Sir Howard now pre­si­des over a com­pany that appears — super­fi­cially — to be the polar oppo­site of an ITT-like con­glo­me­ra­tion of unre­la­ted busi­nes­ses. Sony is accus­to­med to thin­king of itself as con­sis­ting of two well-matched hal­ves: elec­tro­nics and enter­tain­ment. At the Con­su­mer Elec­tro­nics Show last month, Sir Howard obser­ved, “A device without con­tent is nothing but scrap metal,” a pla­ti­tude beneath men­tion — unless, perhaps, one were a mite defen­sive about owning both a wid­get fac­tory and an enter­tain­ment factory.

“A device without con­tent is nothing but scrap metal.” Bad argu­ment. It’s like Ford buying the State of Ore­gon. “A car without a des­ti­na­tion is nothing but scrap metal.”
So what busi­ness are Sony actually in? I’m con­fu­sed. What’s impor­tant to them? I have no idea. Do any of them own blogs worth tal­king about? I don’t know of any.
A com­pany doesn’t need “synergy”. A com­pany needs a cause.
What’s the Sony story? They don’t seem to have one, except for “We make lots of stuff we want you to buy.”
Is that a story they actually want to tell? A story they want to spend x-zillion on adver­ti­sing in order to get across? Seriously.
But if Sony does indeed have a story, please do let me know what it is. I’m curious now.

8 Responses to “what’s the sony story?”

  1. Tim Clague says:

    I’m not so sure that “A car without a des­ti­na­tion is nothing but scrap metal.” is the correct ana­logy. Its more like “A car without petrol (gas) isn’t going anywhere”.
    But does that mean that Ford should buy Shell? If they did you could be sure that new busi­ness models would emerge. Buy the gas and get the car free!

  2. Hamish says:

    Fact is that the enter­tain­ment divi­sion would like to lock down the walk­man device so that it can­not play ille­gal con­tent, and the public doesn’t want less for more.
    It’s pro­bably a breach of eti­quette to men­tion my own ran­tings, but a more gene­ral take on this whole digi­tal con­ver­gence thing is here…
    http://hnewlands.typepad.com/cardboard_spaceship/2005/03/would_you_like_.html
    This sta­tes my views on some of the issues that are cau­sing Sony and others not only to drop the ball, but poten­tial seriously fuck everything else up into the bar­gain. It’s like watching the buggy whip industry get­ting a whip made man­da­tory for every car.

  3. A. Casalena says:

    I always thought Sony Elec­tro­nics’ cause was “super cool elec­tro­nics”. With their new cause being “super cool high-end elec­tro­nics” (their new Qualia(sp?) line is awe­some). I guess it gets mudd­led quite nicely with the aug­ment of their enter­tain­ment busi­ness — but such is the life of a multi-billion dollar mega-corp, and hence the chat about synergy.
    I think some dev pro­cess blogs would be a really neat thing to see from them, espe­cially from their design teams.
    Now — if I’m rea­ding in to your post inco­rrectly, let me know — but by story telling, I assume you’re loo­king for something personal/storyish/blogish in nature coming out of Sony. What did you want to see?
    That’s defi­na­tely not a “cha­llenge” in any way — I think it’s a really hard ques­tion. Just curious on your thoughts for the big corps. I end up agreeing with sen­ti­ments like yours, but it’s not clear to me what gigan­tic orga­ni­za­tions should do to fix their situa­tion, save beco­ming sma­ller :) How could Sony even begin to pre­sent a cause/story, when their cause is inna­tely so split amongst so many busi­nes­ses and people?

  4. Tobias Ph. E. Romer says:

    sony’s story was: make it sma­ller and nicer!
    hard­ware:
    tape recor­der –> walk­man
    cd pla­yer –> disc­man –> md pla­yer
    hifi rack –> hifi mini-system (all in one)
    cam –> com­pact cam
    vhs video cam –> cam­cor­der
    lap­top –> vaio com­pu­ters
    “soft­ware”:
    vinyl disc –> cd –> md
    tape –> dat
    vhs –> super8 –> …
    but you’re right, that’s the past.. and i can’t see a sony-story today!

  5. hugh macleod says:

    A. Casa­lena, what do I want to see?
    I just want to see something, anything, inte­res­ting, cohe­rent and reso­nant.
    “Synergy” is about a reso­nant as a dead squid.
    Think about it– do you see Pixar breathing down iPod’s neck about “con­tent ownership”?

  6. Drew Price says:

    I know they treat their emplo­yees in their fac­to­ries like crap and face­less morons.

  7. hugh macleod says:

    Tim, and I disa­gree with you ;-)
    Nobody buys cars solely because they need a rea­son to con­sume gaso­line (except maybe, SUV owners bwah ha ha ha…)

  8. Toby Hede says:

    The Sony story is the PSP. This device is to hand-held gaming what the iPod is to digi­tal music — it will broa­den and dee­pen the mar­ket, making it acces­si­ble to more peo­ple (if you told me my Mum would be into MP3s 3 years ago I would have laughed at you …).
    The game industry as con­tent pur­ve­yors have sur­vi­ved cons­tant siege by piracy and inter­net deli­very for a long time … it cer­tainly isn’t quite the big deal it is to the movie industry. The big­gest threat to the games industry is currently the mas­si­vely inc­rea­sing bud­gets (currently $5 million per game and set to move to $20 million in the next few years) and not con­tent deli­very being under­mi­ned by the net.
    Oh, and the PSP also plays movies and music. And it should launch chea­per than the iPod.
    The big­gest issue is arguably Sony not ope­ning up the sys­tem and allo­wing peo­ple to actually play MP3s on it ins­tead of some awful pro­prie­tary format.