Archive for February, 2005

February 28, 2005

english cut in the guardian

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Finally, the Bri­tish media notice English Cut. From The Guar­dian:

Mahon, who has made suits for Prince Char­les and Bryan Ferry, offers a frank insight into the life of a top tai­lor. English Cut, launched last month, tells of his life in Cum­bria, his twice-a-week com­mu­tes to Lon­don, and his fre­quent visits to New York on sales trips. He also pens a pithy who’s who of the famous street, and offers tips on what to do if you can’t afford the

February 27, 2005

d-grade fashionista junk

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This was pretty funny:

Since then he has become the first tai­lor to stage a Paris cat­walk show, while also fea­tu­ring his own collec­tion at the Milan Mens­wear Show. This week his latest ready-to-wear Givenchy collec­tion went on show in Paris.
Along the way, Boa­teng has also built up a ste­llar list of clients that inc­lu­des Samuel L. Jack­son, Mick Jag­ger, Will Smith, Jude Law and David Bowie.

Usually when a fashion desig­ner names a list of illus­trious cele­brity patrons, it means “We’ve been han­ding out free­bies like nobody’s busi­ness.“
Celebs never pay for anything in fashion. Every schoolchild knows this.
Old media are always har­ping on about how their main advan­tage over blog­gers is their “objec­ti­vity”. Rea­ding this little ill-informed PR tout, I just go “Bullshit”.
But that’s what Big Media can’t get their head around. Here’s Tom giving out A-Grade Savile Row infor­ma­tion for free, while here’s some Time War­ner fashio­nista giving out D-Grade junk and expec­ting to be paid for it. And no cor­po­rate stra­tegy meat­pup­pet knows what the hell to do about it.

February 26, 2005

482 gallons

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kottke micropatrons

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Jason Kottke, one of the world’s most-read blog­gers, has quit his job and wants to make a living blog­ging full-time.
He shan’t take adver­ti­sing, nor charge peo­ple money to read his stuff (Good plan. Who remem­bers Mic­ro­pay­ments? That’s right. Nobody.).
Ins­tead, he wants his rea­ders to donate money, a-la Public Radio. “Kottke Mic­ro­pa­trons”. Groovy.
Ah, the ol’ “Quit­ting my day job to go do something insane” plan. Been there many times myelf.
If anyone is capa­ble of pulling it off, he is, so I’m exci­ted by him taking the plunge and I am wishing him Gods­peed.
Rule of thumb with taking-the-plunge-wonderful-insane pro­jects: Figure out the ABSOLUTE MINUMUM amount of money you will need to earn in order to make the pro­ject via­ble. Now divide that num­ber by twelve. That’s usally how much you end up making.

moscow

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“Hugh’s Obses­sion of The Day” is figu­ring out how to sell bes­poke suits in Mos­cow.
We just want to turn up, stay at a nice hotel, mea­sure up a few clients, do some buis­ness… and keep doing it on a regu­lar basis, just like we do in New York.
We simply don’t know anyone there. That needs to change.
I’m trying to get the word out: If anyone knows any inte­res­ting folk in Mos­cow who might be able to help English Cut, please drop me a line. Thanks.

we need to prove

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decades of pain

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snatches

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server update

[SERVER UPDATE:] gapingvoid’s being moved across to a new ser­ver this wee­kend, so if any links aren’t wor­king, now you know why. Should be fine by Sunday/Monday. Thanks.

February 25, 2005

english cut in fast company

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A nice wee men­tion of English Cut on the Fast Com­pany blog:

So it’s refreshing to learn about English Cut, a blog writ­ten by Tho­mas Mahon, a bes­poke tai­lor on Savile Row in Lon­don. Since early this year, Mahon has been telling tales of his trade, shed­ding light on the work he does, the peo­ple he works with, and the peo­ple who wear his wares.

As I’ve said before, the entire out­put for Savile Row in a sin­gle year is only a cou­ple of thou­sand suits… maybe five thou­sand, ten thou­sand, tops. This isn’t Bur­ger King, the viral doesn’t have to be mas­sive and huge in order to serve its pur­pose. It just has to sim­mer along there, just beneath the sur­face, sprea­ding almost unde­tec­ted.
I think that’s star­ting to happen.

random stuff

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[CARDBOARD SPACESHIP:] Wow. Hamish has been pro­li­fic since he star­ted blog­ging ear­lier this week. He’s an SAP con­sul­tant. I bet you didn’t know, SAP code is writ­ten by Elves.
[ASTON MARTIN:] Tom and I have deci­ded to stick with only doing high end “Bes­poke” Savile Row suits, and not bother moving into chea­per but more sca­la­ble ready-to-wear mar­ket, if demand for the stuff grows. [Go here if you still don’t know the dif­fe­rence bet­ween the two] Like Tom says, “It doesn’t mat­ter how green your money is, if you want a new Aston Mar­tin you still have to get on the four-year wai­ting list.“
Ready-to-wear is a night­mare, any­way. Anything to do with retail is.
[“OBEY THE SUIT”:] A very funny, R-Rated viral com­mer­cial for a hip Lon­don Bes­poke tailor’s firm. It looks liike “Bes­poke” is only a small part of their busi­ness; I’m gues­sing by the suits they’re adver­ti­sing that their main thrust is selling “Made-to-measure” (Bespoke’s poo­rer cou­sin) to the brash, young Lon­don stockbroker/financial crowd. But it looks like it’s a groovy little enter­prise, still. Rock on.
(Again, go here if you don’t know the difference.)

i’m back…

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My ser­ver went kaput last night.
Just tal­ked to my web­mas­ter. Doesn’t look like too big a deal. Just a few tweaks and it’ll be fine and wor­king again. No data lost.
Update soon…

February 9, 2005

brand pyramid

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In mar­ke­ting there’s something called “The Brand Pyra­mid”.
Basi­cally it desc­ri­bes how the brand “inte­reacts” at dif­fe­rent levels of the value chain.
In the com­ments of a recent post I desc­ri­bed gaping­void in pyra­mid terms. Star­ting from the bot­tom of the pry­ra­mid and wor­king upwards:

–At the bot­tom, you have rea­ding the stuff on gaping­void for free.
–Then you have the affor­da­ble merch, let’s say, blog­cards, t-shirts, books etc.
–Then you have prints and dra­wings.
–Then at the top you have com­mis­sions and consulting.

Basi­cally, all the layers inform and nou­rish each other…
I heard a rumor of a cer­tain well-known mar­ke­ting guru who (*ahem) shall remain name­less, who basi­cally used his own money to buy back who­le­sale from his publisher enough books to get his name on the NY Times Bes­tse­ller List. He made no money from his book. In fact, it cost him a for­tune.
And then he would give his books out for free at his semi­nars, or mail them out as ups­cale pie­ces of direct mar­ke­ting.
But… he was able to put “NY Times Bes­tse­ller” on his busi­ness cards and mar­ke­ting bumf. Made it easier to land those large, 6-figure con­tacts with big clients.
Having your work become part of the lar­ger cul­tu­ral matrix– beyond the industry it’s in– makes it much easier to sell within the industry.
But any “crea­tive” or “guru” will have a brand pyra­mid. Look at Tom Peters. Char­ges thou­sands of dollars an hour for per­so­nal appea­ran­ces, but still mana­ges to find the time to write his blog.
Ker-chiiing!

Rock Bands have a simi­lar pyra­mid– free radio air­play and down­loads at the bot­tom, paid down­loads, CDs and t-shirts in the middle, con­cert tic­kets at the top etc.
If the record com­pa­nies are going out of busi­ness, it’s because they got too attached to one price point on the pyra­mid– the CD sales– and stop­ped paying atten­tion to what their jobs should have been i.e. “Pyra­mid Buil­ders”.
Gaping­void is quite dif­fe­rent than other car­toon brands because it pays more atten­tion to the top and the bot­tom of the pyra­mid (the con­sul­ting and the free web­site part), and less atten­tion on the more con­ven­tio­nal middle (publi­ca­tion reve­nue, books, t-shirts, mass media etc). Although gran­ted, that is begin­ning to change.
If you’re trying to break into the crea­tive busi­ness, try to see the whole pyra­mid. Don’t think your ans­wer is going to come from one sin­gle price point– the roya­li­tes from one book, the royal­ties from one type of merch. You need to learn to jug­gle. You need to read “The Sex & Cash Theory.“
Even the best income streams have an anno­ying habit of drying up fast and unex­pec­tedly (just ask Time War­ner). Best to have more than one on the go. Best to get into the habit of inven­ting new ones, fas­ter than neces­sary.
And yes, all this applies to “non-creative” jobs as well.

February 8, 2005

meaning scales

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Right now I’m con­ver­ting “How To Be Crea­tive” into a book. For the bene­fit of any poten­tial publishers out there, this is roughly who I think the book will appeal to:

It may be modest, it may not be. It could be a little candle shop; it could be a soft­ware com­pany with the GNP of Swe­den. It doesn’t mat­ter. Mea­ning Scales.

1. The Slee­per Has Awa­ken.
We are ente­ring “The Crea­tive Age”. We have star­ted to look for mea­ning.
We are hungry. Mea­ning is the prey.
That doesn’t mean we sud­denly quit our accoun­tant jobs and go back to film school, or give up selling real estate and start cran­king out our first novel.
Some of us might, but not all. That would be far too pre­dic­ta­ble.
It means we’re star­ting to recog­nize that our work is just as much part of real lives as our eve­nings and wee­kends, that our jobs are not mere eco­no­mic units that pay for “our real lives” outside the office.
Our jobs ARE our real lives, dam­mit, and we’re going to fight like hell to make sure that peo­ple recog­nize and res­pect this, not just our collea­gues, but even some­ti­mes our­sel­ves.
We’re not quit­ting out jobs in dro­ves to go open orga­nic bake­ries and inter­net star­tups because we’re too lazy to go get a real job in Cor­po­rate Ame­rica. No, we’re lea­ving Cor­po­rate Ame­rica because “real” is EXACTLY what we want our jobs to be.
Real to us.
And maybe we’ll stay within the cor­po­rate struc­ture. Maybe we’ll just go find a bet­ter cor­po­ra­tion. One that’s get­ting with the pro­gram. One that doesn’t take its own strength or its peo­ple for gran­ted.
Or maybe we’ll just stay with the jobs we already have. Maybe the change that’s requi­red just needs to hap­pen silently, from within.
Maybe there’s more than one way to crack this nut. Maybe that’s what being crea­tive is really all about.
We are tur­ning off the TV. We are using the inter­net, rea­ding books, atten­ding museums, buying paint, taking night clas­ses and purcha­sing art in unpre­ce­den­ted num­bers. We sud­denly feel alive and exci­ted about life in a way that would have see­med crazy a gene­ra­tion ago.
We are lear­ning to sing.
We are star­ting to write in record num­ber. We have dis­co­ve­red blogs. 40,000 of us start new ones every day. Will it make money? Who cares? This isn’t about money; this is about get­ting our thoughts together.
Our thoughts are coming together because we are no lon­ger asleep. We’re not even sleepy.
2. Mea­ning Sca­les.
Our eyes are open, and now we’re loo­king for fun things to do with them.
As Buddha says, there is no one road to Nir­vana. Enligh­ten­ment is a house with 6 billion doors. While we’re alive, we intend not to find THE DOOR, not A DOOR, but to find OUR OWN, UNIQUE DOOR.
And we’re willing to pay for the pri­ve­lege. We’re willing to give up money and time and power and sex and sta­tus and cer­tainty and com­fort in order to find it.
And guess what? It’ll be a great door. It’ll add to this life. It’ll reso­nate. Not just with us, but with every­body it comes in con­tact with. The door will use­ful and pro­duc­tive. Alive and kic­king. It’ll create wealth and laugh­ter and joy. It’ll pull its own weight, it’ll give back to others. It’ll be cen­te­red on com­pas­sion, but will be into­le­rant of dullards, para­si­tes and cynics.
It may be modest, it may not. It could be a little candle shop; it could be a soft­ware com­pany with the GNP of Swe­den. It could involve poli­tics or wor­king with the elderly. It could be star­ting a design stu­dio or ope­ning a bar with Cou­sin Mike. It could be a screen­play, oil paints, or dis­co­ve­ring the vio­lin. It doesn’t mat­ter. Mea­ning Sca­les.
3. I intend the book to be bought and read by peo­ple who con­nect with what I wrote above.
I believe their num­ber to be extre­mely large, and gro­wing lar­ger. I want to make a book for these peo­ple, to read while sit­ting on the john.
[UPDATE:] Just added this post to the book outline.

motivational poster

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The car­toon above would be a good moti­va­tio­nal pos­ter
Yeah, I’m thin­king more about that busi­ness.
An obvious Hugh­train tie-in, wouldn’t you say?
Doc Searls once dec­ri­bed me as, “Dil­bert for peo­ple whose jobs don’t suck.“
By the way, I sin­ce­rely don’t mind peo­ple down­loa­ding my ima­ges, prin­ting them out and stic­king them on their office walls. In fact, I rather they would. Good PR and all that.

starbucks

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mcdonald’s fake blog

[BEYOND LAME:] McDonald’s star­ted a blog. A fake blog.
[ALSO from Steve Rubel:] “I think we’re going to see CEOs doing more blog­ging in the future when it comes to addres­sing issues and less media inter­views. Why? It mini­mi­zes their risk.“
[ALSO:] Good mar­ke­ting nug­get from Liz Spiers: “The blogs are not going to make Media­Bis­tro filthy rich, but they help the bot­tom line and are the most eco­no­mi­cally effi­cient mar­ke­ting tool we have at our disposal.”

February 7, 2005

truth, creativity and power

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One of the peo­ple I work with, New York mar­ke­ting wizz Howard Mann has star­ted a blog:

Truth, Crea­ti­vity and Power.
That

herding cats

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In busi­ness, there’s always a great deal of uncer­tainty gover­ning every major deci­sion. The lar­ger the oppor­tu­nity, the more it feels like “her­ding cats”.
Having gone through this wrin­ger more than once, I can see why there’s such a large mar­ket for “busi­ness gurus” like Tom Peters or Seth Godin.
It’s not just their ideas are good. It’s not just that they’re “visio­nary”. It’s not just that inte­rac­ting with their brand ins­pi­res and cla­ri­fies our own thin­king. It’s not just that their opti­mism and enthu­siasm for what they do and think is infec­tious.
It’s that what they offer takes our minds away, for a little while at least, from the neve­ren­ding uncer­tainty of busi­ness, from the “her­ding cats” fee­ling of fear and dread that is always with us.

note to self:

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NOTE TO SELF: You really should think about get­ting more into this busi­ness.

the ignorance premium (cont.)

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In explai­ning The Igno­rance Pre­mium (how the less the cus­to­mer knows, the more com­pa­nies can charge) I cite gentleman’s tai­lo­ring as an exam­ple:

Know diddly-squat about tai­lo­ring? Then you’re more likely to pay that extra $300 for that Armani, less likely to save $600 from going with the old man in Chi­na­town.
But then English­Cut comes along… sud­denly the con­ver­sa­tion avai­la­ble to most peo­ple gets much smarter.

Kathe­rine in the com­ments right­fully asks:

How much extra does not kno­wing have to cost me before it’s worthwhile to get smart? Sure, I can save $600 by fin­ding the tai­lor in Chi­na­town. But if the time I spend fin­ding him is worth more than $600, what have I really saved?

Obviously, if the time you spend fin­ding him costs you more than $600, you haven’t saved anything.
But what if the cost was only $500? $300? $50 $15? Or how about “vir­tually free”?
And what if this vir­tually free infor­ma­tion, which is now only avai­la­ble to the few rea­ders of English­Cut, somehow mana­ged to spread out to thou­sands of peo­ple? Tens of thou­sands? Hun­dreds of thou­sands?
How would a com­pany like Armani adapt?
But this isn’t really about tai­lo­ring. This is about all of us.
A lot of the mar­kets we work in are star­ting to get far smar­ter, at a noti­cably fas­ter rate than the com­pa­nies we work for i.e. the com­pa­nies ser­vi­cing these mar­kets.
Have you a plan?

February 6, 2005

blog as if your life depended on it

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From Tom Peters:

Blog As If Your Life Depen­ded On It!
Blog­ging, I firmly believe, is the pre­mier emer­gent marketing-brandbuilding-lovemarkcreating tool of our times! It is the pre­mier way to have intimate-engaging-informative-WOWing “con­ver­sa­tions” with Clients and pros­pects! This all goes dou­ble for small enter­pri­ses and niche enter­pri­ses; and goes tri­ple for the Pro­fes­sio­nal Ser­vi­ces; and works won­ders in the Public Sec­tor as well.
Do you see Blog­ging in these exal­ted lights? If not, why not? Please … Blog-As-If-Your-Professional-Success-Depended-On-It.
(Hint: I think it does.)

I com­ple­tely agree. “We have gone beyond the tip­ping point. We are not blog­ging because it’s cool or hip. It’s now mostly about sur­vi­val yak yak yak…“
Blog­ging isn’t that hard, you know. Any­body can do it. And most peo­ple I know pro­fes­sio­nally are smart and lucid enough to do it well.
I’m seeing two pro­blems hol­ding them back:

1. Get­ting them to actually keep at it. They want the thing to magi­cally write itself.

Tom Peters tries to bypass this pro­blem by paying other peo­ple to help write his stuff. I’m not sure if I would recom­mend this approach. Peo­ple come to your blog to hear what you have to say, not to hear what your under­lings have to say.

2. Expec­ting the blog to behave like an old-style website.

Like a tra­di­tio­nal, Flash-enabled, bell & whistle web­site, they pay the web­mas­ter a wad of cash, they write a few pages of stuff, and sud­denly they expect the world to beat a path to their door.
It doesn’t work that way. What works is wri­ting bet­ter stuff, more often, and doing it for lon­ger than the next guy.
The rea­son Jeff Jar­vis’ blog is one of the most widely read in the world is exactly for those rea­sons:

–He’s been doing it lon­ger than most.
–The qua­lity of his wri­ting is bet­ter than most.
–The quan­tity of his out­put is grea­ter than most.

And the same is true for every other “A-Lister” on my list.
Con­ti­nuity. It’s all about con­ti­nuity.
[My two cents:] If you really, really want your blog to be read by a lot of peo­ple, you’re going to have to be pre­pa­red to put in the kind of sus­tai­ned effort it takes to get a published book out, before you start seeing the kind of results you’re hoping for.
How much effort would it take to write a bes­tse­ller on a sub­ject you know a lot about? That’s about ballpark.

upgrade your users

Smar­ter Con­ver­sa­tions: “Upgrade your users, not just your pro­duct.“
[From Headrush]

note to self:

Star­bucks used to be a Hugh­Mark, but deci­ded there was more money in being a Love­Mark.

i’m not an alcoholic

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disposable

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[TRIVIA:] This is the design Jeff Jar­vis uses on his Blog­card.

February 5, 2005

alcohol and expensive decor

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for example:

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Robert Sco­ble is a “Hugh­Mark”.
Mic­ro­soft is not.
So what is Mic­ro­soft going to do about it?
[UPDATE:] Robert ans­wers the ques­tion in the com­ments. And extre­mely well, in my opi­nion.
[“Glob of Chaos” car­toon repos­ted on a a reader’s request]

fine art prints update

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In the com­ments of a semi-recent gaping­void post, Alan Herrel, one of the fun­niest guys in the blo­gosphere, offers me some won­der­ful busi­ness advice for my fine art print idea:

Fine Art Prints?
naahhhh. You need to rethink here. offer ‘limi­ted edi­tions’ prin­ted on that cheap micro-perf busi­ness card stock that you can buy at the Gigan­tic Office Supply Out­let or wal­mart which ever is closer..(time is money you know)and limi­ted by how many times you hit the ‘print this’ but­ton.….
for a few extra bucks you can toss in a pre­sen­ta­tion case to dis­play them craf­ted from…”Genuine Imi­ta­tion Vir­gin Vinyl!!” in a plethora of per­so­na­lity plea­sing colors!!! ava­cado, har­vest gold, orange shag car­pet.…..
For those that need or want that ‘strong las­ting expe­rience’, a limi­ted edi­tion, blown up, prin­ted on stan­dard post card size stock, and offe­red as the ”Pos­tal” Series, per­fect for wri­ting ‘I fuc­king quit’ on the back.…
The ‘Nuc­lear’ series can be prin­ted on 8.5 by 14 legal stock, which ya oughta pick up for a song(keep an eye on pro­duc­tion costs) since the legal industry has moved to regu­lar size paper, and the only folks using legal size are your kids school for news­let­ters.
oh yeah…loose the frame idea, make the bas­tards buy their own damn fra­mes! ya can build another web­site where you can have folks take pic­tu­res of their com­ple­ted mis­sions, and post them.

This week I spent a lot of time shutt­ling con­tracts and e-mails bet­ween myself, my agent and a very smart fine art publisher. Soon I should have some inte­res­ting stuff to sell both on and offline. Rock on.
The online and con­ven­tio­nal retail mar­kets are quite dif­fe­rent; both have their pros and cons. We’ll see how it develops.

who the hell cares

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One of the more unfor­tu­nate things about ente­ring the adver­ti­sing pro­fes­sion at a young age, is that it inva­riably turns you into a com­pul­sive “Trend Watcher” within nano­se­conds.

So when you hear that Holly­wood is now tur­ning out a dis­pro­por­tio­na­tely high num­ber of movies based on comic book superhe­roes, ins­tead of a rea­so­na­ble, nor­mal reac­tion (i.e. Who the hell cares), you find your­self going, “Gosh! That’s so inte­res­ting!“
Or when you hear that unma­rried New Yor­kers are sta­ying in more, opting for home-cooked din­ners in lieu of trendy bis­tros and res­tau­rants, ins­tead of a rea­so­na­ble, nor­mal reac­tion (i.e. Who the hell cares), you find your­self going, “Gosh! That’s so inte­res­ting!“
Or when you hear that the major Ame­ri­can TV net­works are spen­ding more money on Rea­lity TV, less money of sit­coms, ins­tead of a rea­so­na­ble, nor­mal reac­tion (i.e. Who the hell cares), you find your­self going, “Gosh! That’s so inte­res­ting!“
Or when you hear that the more Euro­pean car adver­ti­sing is using more and more arty, black & white pho­to­graphy, ins­tead of a rea­so­na­ble, nor­mal reac­tion (i.e. Who the hell cares), you find your­self going, “Gosh! That’s so inte­res­ting!“
Or when you hear that Cele­brity Divorce is on the ups­wing, ins­tead of a rea­so­na­ble, nor­mal reac­tion (i.e. Who the hell cares), you find your­self going, “Gosh! That’s so interesting!”

And you find that every­body else is doing it too, inc­lu­ding the folk with the high sala­ries and big cor­ner offi­ces that you, your­self covet.
So you start emu­la­ting them. Don’t have a clue what to say in the mee­ting? Men­tion the unma­rried New Yor­kers.
Don’t have an idea for the ad? Pitch some parody thing where the movie superhero arri­ves on the scene toting the client’s pro­duct.
Don’t know what to say to the client who thinks you drop­ped the ball on the new cam­paign? Sug­gest arty black & white pho­to­graphy.
Just so long as every­body in the office thinks your “fin­ger is on the pulse”, it doesn’t mat­ter how good your ideas are, how effec­tive your thin­king is, you find your­self being sho­we­red with money, favor and sta­tus. And high reward is addic­tive.
So to feed your addic­tion, you stop thin­king. You start watching. Har­der than ever.
You read all the maga­zi­nes, you watch all the TV shows, it doesn’t mat­ter how utterly bad they are. Your life beco­mes an orgy of mains­tream popu­lar cul­ture. You begin feas­ting on it like a hungry ani­mal. It doesn’t mat­ter that the client’s busi­ness is going down the pan, what mat­ters, dam­mit, is that Brad and Jen­ni­fer are still remai­ning the best of friends and in regu­lar con­tact.
Of course, the minute you step off this tread­mill, the minute you start thin­king about real peo­ple with real needs, wants and pro­blems, you’re dead. No more cor­ner offi­ces and 1965 Jaguar E-Types for you, Nosi­rree.
But like they say, who the hell cares.

the hughmark

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It says in The Hugh­train:

“THE MARKET FOR SOMETHING TO BELIEVE IN IS INFINITE.“
We are here to find mea­ning. We are here to help other peo­ple do the same. Everything else is secon­dary.
We humans want to believe in our own spe­cies. And we want peo­ple, com­pa­nies and pro­ducts in our lives that make it easier to do so. That is human nature.

So, me being the sha­me­less adver­ti­sing whore that I am, deci­ded to invent my own ver­sion of the [*ker-chiiing!*] Love­Mark: the brand that is loved beyond all rea­son yak yak yak, the brand that com­mands a stun­ning posi­tion on the Love/Respect Axis yak yak yak…

“The Hugh­Mark”: Any per­son, com­pany, pro­duct, ser­vice, brand, pet gold­fish etc that makes it easier for the per­son, cus­to­mer, end-user etc to believe in his own species.

Wow. It took Saatchi’s four years to deve­lop the Love­Mark con­cept. Took me all of ten minu­tes to do mine.
Do I have a book deal yet?
[SEE ALSO:] This ties in with what I call “Expres­sive Capi­tal”.
[PS:] Just added this one to The Hugh­train. No sur­pri­ses there.

artists and galleries

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From an e-mail from artist/sculptor/blogger John T. Unger:

I’m in the pro­cess of extri­ca­ting myself from the whole gallery thing and offe­ring com­mis­sions to friends ins­tead if they can find buyers for my work. I think I’ve nearly got the model nai­led for this and should be sen­ding out the ini­tial invite this week. Very hugh­train, clue­train, ect.

John and I have been swap­ping e-mails a lot recently, basi­cally tal­king about how once you’ve lost your Cluetrain/Hughtrain cherry, how hard it is to do busi­ness through con­ven­tio­nal chan­nels, be they art galle­ries, book publishers, ad agen­cies, wha­te­ver.
A very well-known art dea­ler recently told me that if the inter­net thing was wor­king for me [which it is], I should stick with it, because “apart from a tiny elite mino­rity, galle­ries don’t actually work for artists.“
i.e. We know it’s bullshit but we do it any­way, because besi­des luc­king out, we don’t really have a plan.
A lot of buis­nes­ses are like that.
Any­way, kudos to John for trying to push the envelope.

February 4, 2005

the ignorance premium

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I LOVED Hamish’s recent quip in the com­ments:

That is cer­tainly the style of the current Ame­ri­can Anglo Empire [he was refe­rring to this car­toon]. The rest of the world has more to play for, and con­se­quently may be exe­cu­ting the real deal just a little bit har­der.
In the immor­tal words spo­ken by Mar­tin Sheen in the deeply fla­wed but still bri­lliant Apo­calypse Now, “Char­lie [The Viet­Cong] didn’t need R+R, he just wan­ted a bowl of rice and little bit of rat meat.”

It occurs to me that a worr­yingly large chunk the peo­ple in the Anglo-American middle class basi­cally make their living from char­ging an “Igno­rance Pre­mium”.
Know diddly-squat about tai­lo­ring? Then you’re more likely to pay that extra $300 for that Armani, less likely to save $600 from going with the old man in Chi­na­town.
But then English­Cut comes along… sud­denly the con­ver­sa­tion avai­la­ble to most peo­ple gets much smar­ter.
Know diddly-squat about tech? Then you’re more likely to go with the $400 iPod, less likely to go with the $250 Microsoft-powered alter­na­tive.
But then Robert Sco­ble comes along.… and sud­denly the con­ver­sa­tion about per­so­nal ste­reos gets much smar­ter.
Sud­denly the Igno­rance Pre­mium is deva­lued. Exactly.
With the Igno­rance Pre­mium, you’re paying extra for not kno­wing. Ins­tead of MICRO know­ledge, your basing your choice on the coo­ler, hip­per MACRO Brand Metaphor. Bran­ding is all about about being cool and hip, because bran­ding is all about prop­ping up the Igno­rance Pre­mium.
And have you noti­ced that Big Media makes their living selling adver­ti­sing to peo­ple like, for exam­ple, Armani and Apple?
And then a few days later, for exam­ple, you see a news clip on the TV, repor­ting on what’s hap­pe­ning with Armani at Fashion Week, or what’s hap­pe­ning with Apple at E-Tech?
And the same peo­ple who own the news chan­nel also own the maga­zi­nes that, for exam­ple, Armani and Apple adver­tise in?
Again, prop­ping up the Igno­rance Pre­mium.
Though I have no finan­cial invol­ve­ment or per­so­nal stake with English­Cut, my rea­sons for being inte­res­ted with Tho­mas Mahon and his bes­poke tai­lo­ring blog go WAY beyond hel­ping my friend out.
It’s about the MICRO Smar­ter Con­ver­sa­tions abso­lu­tely wiping the floor with the MACRO Brand Metaphor/Ignorance Preium.
When I say “Bran­ding Is Dead”, that’s what I’m tal­king about. The Big-Media, celebrity-pimped desig­ner label is get­ting this cloc­ked clea­ned by phe­no­me­non like English­Cut. It’s watching the Igno­rance Pre­mium dying.
As with Robert Sco­ble, I see English­Cut as a petri dish for something MUCH big­ger. Sure, Scoble’s blog is much big­ger and more famous than English­Cut, but the teeth are just as sharp at a close range.
And yes, it’s still early days for all this stuff I rant on about, but really, seriously…
This why blog­ging matters.

February 3, 2005

all very exciting

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A for­mer collea­gue talks trash online about my bes­poke Savile Row tai­lor friend, Tho­mas Mahon.
Tho­mas rips the poor chap a new asshole:

4. While I was at A&S [Ander­son & Shep­pard, their old alma mater], Mr Bea­man was pri­ma­rily an alte­ra­tion tai­lor. But he was never an actual cut­ter, at A&S or any other com­pany on The Row since, that I know of. In 1993, while I was there, he was sac­ked from his job for rea­sons of beha­vior I’d rather not talk about (and neither would he, most likely), but others on The Row pro­bably will, if you asked around. Feel free.
On his web­site, he said he left. He did not leave. He was fired. On my web­site, I said I left A&S. That is true. Also, unlike Darren, I was also offe­red a large pay rise to stay, which I dec­li­ned.

8. On his web­site, he said:
Darren has wor­ked in Savile Row for 23 years, begin­ning as a 15-year-old appren­tice with the renow­ned tai­lo­ring house Ander­son & Shep­pard. Devo­ted from the begin­ning to lear­ning and exce­lling at his craft, he was mar­ked out from his ear­liest days as pos­ses­sing that ‘je ne sais quoi’ — a tailor’s eye, a feel for fabric, and an abi­lity to com­mu­ni­cate effec­ti­vely with a client — that dis­tin­guishes the most mas­ter­ful and res­pec­ted tai­lors from their peers.

Yes, Darren was a good tai­lor. But he was pri­ma­rily an alte­ra­tions tai­lor, he was never an A&S cut­ter. He cer­tainly was never thought of a “mas­ter tai­lor”, nor thought of as “dis­tin­guished from his peers”.
An alte­ra­tions tai­lor is never allo­wed to deal with cus­to­mers, unless being invi­ted by the cut­ter under very rare cir­cums­tan­ces. Nor was the pros­pect of Darren ever being let into the front shop as a cut­ter ever con­si­de­red an option for the future, even before the unfor­tu­nate beha­vior which led directly to his sac­king. Yes, I have spo­ken to a for­mer direc­tor who will back me up on this.
9. He says on his web­site that he wor­ked on the suits of HRH Prince Char­les. Yes, he did. As the alte­ra­tions tai­lor. Under me. I was the cut­ter. I dealt directly with The Prince. Darren never met him.

As Clue­train says, mar­kets are con­ver­sa­tions. Be care­ful when you start them.

waterloo

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February 2, 2005

pr hell

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Gaping­void regu­lar Dave Par­met was fired from his PR job yes­ter­day:

There

beyond the tipping point

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Accor­ding to to its CEO, David Sifry, Tech­no­rati is now trac­king 40,000 new blogs a day, up from 15K only a year ago. Source: Jeff Jar­vis.
OK, that’s the popu­la­tion of New York, every 6 months.
I hap­pen to agree with what Jar­vis said in another post: your brand is “the most valua­ble com­mo­dity of the age.“
We have gone beyond the tip­ping point. We are not blog­ging because it’s cool or hip. It’s now mostly about sur­vi­val.
We have ente­red an age where anyone who wants to make a living above mini­mum wage will have to get used to the idea of buil­ding and owning their own “glo­bal mic­ro­brand”. If you’re not blog­ging already, I would start. Seriously.

golden calf/town square deathmatch

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[The Scoble-MacLeod Love­fest con­ti­nues una­ba­ted:] Salient thought from Robert Sco­ble in the com­ments of a a recent gaping­void post:

Have any of the Love­marks ever said they are sorry?
Apple, for ins­tance, is a love­mark (it’s in the book) but they sued their fans mul­ti­ple times.
Us? [i.e. Mic­ro­soft] Our law­yers get out of con­trol and I apo­lo­gize and clean up the mess.
Why? Because I am on the Hugh­train!
Or trying to be, anyway.

A Love­mark apo­lo­gi­zing? Wish­ful thin­king. The Love­mark is just the cor­po­rate ver­sion of the Gol­den Calf.
It’s a CALF, it’s made of GOLD, and it’s ALL MINE. So bet­ter put on your sha­des; you need to pro­tect your eyes from all of that sunshine currently high-beaming out of my ass.
It’s the “Gol­den Calf” objectification-fetish School of Mar­ke­ting.
I pre­fer the “Town Square” School of Mar­ke­ting.
i.e. A brand is place, not a thing.
i.e. A place where good peo­ple gather and talk about the stuff that mat­ters. Out of that con­ver­sa­tion bet­ter ideas, pro­ducts, ser­vi­ces and tran­sac­tions emerge.
This is where the “Smar­ter Con­ver­sa­tions” stuff starts beco­ming use­ful.
So the next time an ad agency pitches your com­pany, ask your­self what they’re actually trying to sell you– Gol­den Calf or Town Square?
Your call, not mine.

February 1, 2005

more demanding spiritually

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More Thoughts on “The Hugh­train”:

It

htbc pdf

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Heh. The “How To Be Crea­tive” PDF just knoc­ked Tom Peters off the #2 most down­loa­ded pos­ti­tion on Chan­geThis.
Seth Godin remains in the Num­ber One slot, but it’s his web­site, so fair enough.
I’m a big fan of both of them, so being sand­wiched bet­ween the two ain’t too shabby at all.
I know, I know, I should get a life etc…
[ALSO: You can read whole thing online here.]

“private” comment idea

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[“PRIVATE” COMMENT IDEA:] Ins­tead of lea­ving your email address on your blog, could you not just have a “pri­vate” option for peo­ple lea­ving com­ments ins­tead?
A guy could leave a com­ment ins­tead of an e-mail, tick the “pri­vate” box, so it wouldn’t be seen by anyone else.
The com­men­ter could leave his e-mail address, so the blog­ger could then get back in touch with him. Or the blog­ger could also have “Pri­vate Reply” option, to save him having to send an e-mail.
It could fea­sibly keep the entire con­ver­sa­tion “on the blog”… the more con­ver­sa­tions that can be main­tai­ned solely on the blog, and not branching out into other media, the bet­ter.
Tal­king to too many peo­ple via too many media gets awfully “clut­te­ring” after a while.
Has this idea been tried yet?

trackback spam

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Aaaargh… just when I had com­ment spam pretty much bea­ten, along comes TRACKBACK SPAM.
This Royally Sucks!!!
Loic, is Six Apart doing anything about it? [Six Apart is the com­pany that makes Mova­ble Type, my current blog soft­ware.]
[UPDATE:] Damn, just got whac­ked again by the “Online Poker” boys… At this rate it’ll be a cou­ple of hun­dred whacks every 24 hours.
At least with MT 3.121 it’s easy to remove spam. Back when I had MT 2.65 it took fore­ver. God, it was awful. Almost switched to another plat­form (and I’m a uber-loyal MT user!). Sheesh.
I just hope in the long-term, spam doesn’t become MT’s “Kryp­to­nite Factor”.