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	<title>Comments on: on the treatment of fans</title>
	<atom:link href="http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/feed/" rel="self" type="application/rss+xml" />
	<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/</link>
	<description>&#34;cartoons drawn on the back of business cards&#34;</description>
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		<title>By: Hamish</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4104</link>
		<dc:creator>Hamish</dc:creator>
		<pubDate>Tue, 01 Feb 2005 20:06:16 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4104</guid>
		<description>K-Tel Nose Hair Trimmer.  Never thought I&#039;d need it, but now that I am getting old, suddenly all this hair appears in weird places, and you need like specialised intstruments to get rid of it.  I guess all of human life is there.  You start out as a golden youth ridiculing it, and then you find out you need it, and go through a phase of horrid alienation, before settling into middle aged contentment that anyone thought of it.
Now remember, 75% of the global spend in first world countries is controlled by women, mainly, with a significant slice controlled by men over 50ish.
I think that people targetted in the current advertising, are ironically the people that are the least economically attractive.  However, adverts in Saga don&#039;t win creative awards.
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		<content:encoded><![CDATA[<p>K-Tel Nose Hair Trimmer.  Never thought I’d need it, but now that I am getting old, suddenly all this hair appears in weird places, and you need like specialised intstruments to get rid of it.  I guess all of human life is there.  You start out as a golden youth ridiculing it, and then you find out you need it, and go through a phase of horrid alienation, before settling into middle aged contentment that anyone thought of it.<br />
Now remember, 75% of the global spend in first world countries is controlled by women, mainly, with a significant slice controlled by men over 50ish.<br />
I think that people targetted in the current advertising, are ironically the people that are the least economically attractive.  However, adverts in Saga don’t win creative awards.</p>
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		<title>By: Randy</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4103</link>
		<dc:creator>Randy</dc:creator>
		<pubDate>Tue, 01 Feb 2005 06:43:44 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4103</guid>
		<description>The Mach3T Power surpasses the standard Mach 3 or Mach 3 Turbo.
Bit off topic, but still a useful FYI.  I think.
</description>
		<content:encoded><![CDATA[<p>The Mach3T Power surpasses the standard Mach 3 or Mach 3 Turbo.<br />
Bit off topic, but still a useful FYI.  I think.</p>
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		<title>By: hugh macleod</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4102</link>
		<dc:creator>hugh macleod</dc:creator>
		<pubDate>Mon, 31 Jan 2005 18:47:18 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4102</guid>
		<description>I wouldn&#039;t worry about &quot;trying&quot;, Robert... I&#039;d say your streaks ahead of me, anyway.
Tony Goodson said a GREAT thing about Lovemarks here:
&lt;a href=&quot;http://tonygoodson.typepad.com/tonygoodson/2004/11/cluetrain_ours_.html&quot; rel=&quot;nofollow&quot;&gt;&lt;a href=&quot;http://tonygoodson.typepad.com/tonygoodson/2004/11/cluetrain_ours_.html&quot; rel=&quot;nofollow&quot;&gt;http://tonygoodson.typepad.com/tonygoodson/2004/11/cluetrain_ours_.html&lt;/a&gt;&lt;/a&gt;
&quot;Cluetrain smells right and feels like ours.  LoveMarks doesn&#039;t...&quot;
Beautiful.
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		<content:encoded><![CDATA[<p>I wouldn’t worry about “trying”, Robert… I’d say your streaks ahead of me, anyway.<br />
Tony Goodson said a GREAT thing about Lovemarks here:<br />
<a href="http://tonygoodson.typepad.com/tonygoodson/2004/11/cluetrain_ours_.html" rel="nofollow"></a><a href="http://tonygoodson.typepad.com/tonygoodson/2004/11/cluetrain_ours_.html" rel="nofollow">http://tonygoodson.typepad.com/tonygoodson/2004/11/cluetrain_ours_.html</a><br />
“Cluetrain smells right and feels like ours.  LoveMarks doesn’t…”<br />
Beautiful.</p>
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		<title>By: Robert Scoble</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4101</link>
		<dc:creator>Robert Scoble</dc:creator>
		<pubDate>Mon, 31 Jan 2005 18:09:10 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4101</guid>
		<description>Have any of the Lovemarks ever said they are sorry?
Apple, for instance, is a lovemark (it&#039;s in the book) but they sued their fans multiple times.
Us? Our lawyers get out of control and I apologize and clean up the mess.
Why? Because I am on the Hughtrain!
Or trying to be, anyway.
</description>
		<content:encoded><![CDATA[<p>Have any of the Lovemarks ever said they are sorry?<br />
Apple, for instance, is a lovemark (it’s in the book) but they sued their fans multiple times.<br />
Us? Our lawyers get out of control and I apologize and clean up the mess.<br />
Why? Because I am on the Hughtrain!<br />
Or trying to be, anyway.</p>
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		<title>By: hugh macleod</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4100</link>
		<dc:creator>hugh macleod</dc:creator>
		<pubDate>Mon, 31 Jan 2005 17:11:08 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4100</guid>
		<description>Jeez, Tony, I know. Maybe I should change my header:
&quot;gapingvoid. an ideas weblog.&quot;
</description>
		<content:encoded><![CDATA[<p>Jeez, Tony, I know. Maybe I should change my header:<br />
“gapingvoid. an ideas weblog.”</p>
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		<title>By: Tony Goodson</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4099</link>
		<dc:creator>Tony Goodson</dc:creator>
		<pubDate>Mon, 31 Jan 2005 16:40:09 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4099</guid>
		<description>You&#039;re beginning to sound like Kevin Roberts!!
</description>
		<content:encoded><![CDATA[<p>You’re beginning to sound like Kevin Roberts!!</p>
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		<title>By: Thom Lawrence</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4098</link>
		<dc:creator>Thom Lawrence</dc:creator>
		<pubDate>Mon, 31 Jan 2005 16:39:16 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4098</guid>
		<description>DO YOU HAVE A HUGE PENIS? WE HAVE HUGE PENISES TOO! BUY OUR RAZOR! I want to hear &quot;hurts a lot fucking less&quot; before I buy.
Now I feel like I&#039;ve missed a rung on the ladder somewhere, because I had hoped that in a post-Cluetrain/Hughtrain world, David Beckham would make a lot less money.
</description>
		<content:encoded><![CDATA[<p>DO YOU HAVE A HUGE PENIS? WE HAVE HUGE PENISES TOO! BUY OUR RAZOR! I want to hear “hurts a lot fucking less” before I buy.<br />
Now I feel like I’ve missed a rung on the ladder somewhere, because I had hoped that in a post-Cluetrain/Hughtrain world, David Beckham would make a lot less money.</p>
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		<title>By: Dave</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4097</link>
		<dc:creator>Dave</dc:creator>
		<pubDate>Mon, 31 Jan 2005 16:16:53 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4097</guid>
		<description>6 cans of diet coke a day?  You&#039;ve got a serious addiction there.
</description>
		<content:encoded><![CDATA[<p>6 cans of diet coke a day?  You’ve got a serious addiction there.</p>
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		<title>By: Josh Kaufman</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4096</link>
		<dc:creator>Josh Kaufman</dc:creator>
		<pubDate>Mon, 31 Jan 2005 15:01:55 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4096</guid>
		<description>Hugh - you&#039;re right about passion and P&amp;G... it&#039;s amazing how excited you can get about selling cleaning products or laundry detergent.  Just wanted to let you know there&#039;s someone on the inside who is hearing your &quot;Smarter Conversations&quot; conversation loud and clear. Keep up the great work!
</description>
		<content:encoded><![CDATA[<p>Hugh — you’re right about passion and P&amp;G… it’s amazing how excited you can get about selling cleaning products or laundry detergent.  Just wanted to let you know there’s someone on the inside who is hearing your “Smarter Conversations” conversation loud and clear. Keep up the great work!</p>
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		<title>By: Josh Kaufman's Blog</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4105</link>
		<dc:creator>Josh Kaufman's Blog</dc:creator>
		<pubDate>Mon, 31 Jan 2005 14:54:22 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4105</guid>
		<description>&lt;strong&gt;Hugh MacLeod: P&amp;G Makes TP With a Passion&lt;/strong&gt;

Hugh insightfully says: ... Even with small, low-interest products, you can tell whether the maker cares about your business or not, whether he cares about the customer or not. The way it&#039;s presented. The way it&#039;s designed. The way its...
</description>
		<content:encoded><![CDATA[<p><strong>Hugh MacLeod: P&amp;G Makes TP With a Passion</strong></p>
<p>Hugh insightfully says: … Even with small, low-interest products, you can tell whether the maker cares about your business or not, whether he cares about the customer or not. The way it’s presented. The way it’s designed. The way its…</p>
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		<title>By: hugh macleod</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4095</link>
		<dc:creator>hugh macleod</dc:creator>
		<pubDate>Mon, 31 Jan 2005 08:45:55 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4095</guid>
		<description>D&#039;accord, Jack ;-)
</description>
		<content:encoded><![CDATA[<p>D’accord, Jack <img src='http://gapingvoid.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
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		<title>By: Jack Cheng</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4094</link>
		<dc:creator>Jack Cheng</dc:creator>
		<pubDate>Mon, 31 Jan 2005 08:16:57 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4094</guid>
		<description>Hugh, I dunno if you&#039;ve gotten a chance to flip through that lovemarks book yet, but the first 2/3 of it, where Roberts describes what a &quot;lovemark&quot; is, pretty much echoes most of what you&#039;re saying here (emphasis on &quot;most&quot;). If my memory serves me correctly, he said the same thing about Head and Shoulders.
And there&#039;s nothing wrong with that, because the important part - the part lovemarkers and the anti-lovemarkers diverge - is in what companies should do about it.
</description>
		<content:encoded><![CDATA[<p>Hugh, I dunno if you’ve gotten a chance to flip through that lovemarks book yet, but the first 2/3 of it, where Roberts describes what a “lovemark” is, pretty much echoes most of what you’re saying here (emphasis on “most”). If my memory serves me correctly, he said the same thing about Head and Shoulders.<br />
And there’s nothing wrong with that, because the important part — the part lovemarkers and the anti-lovemarkers diverge — is in what companies should do about it.</p>
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		<title>By: hugh macleod</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4093</link>
		<dc:creator>hugh macleod</dc:creator>
		<pubDate>Mon, 31 Jan 2005 07:59:25 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4093</guid>
		<description>Agreed, Carl.
Sometimes life&#039;s like that, whether you&#039;re a single person or a large, international brand.
Sometimes you have to play hardball ;-)
My days of &quot;Ordinary People Good, International Companies Bad&quot; are long gone...
</description>
		<content:encoded><![CDATA[<p>Agreed, Carl.<br />
Sometimes life’s like that, whether you’re a single person or a large, international brand.<br />
Sometimes you have to play hardball <img src='http://gapingvoid.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /><br />
My days of “Ordinary People Good, International Companies Bad” are long gone…</p>
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		<title>By: Carl</title>
		<link>http://gapingvoid.com/2005/01/30/on-the-treatment-of-fans/comment-page-1/#comment-4092</link>
		<dc:creator>Carl</dc:creator>
		<pubDate>Mon, 31 Jan 2005 07:36:38 +0000</pubDate>
		<guid isPermaLink="false">http://gapingvoid.com/?p=1231#comment-4092</guid>
		<description>I don&#039;t buy Kelloggs products after hearing on our (New Zealand&#039;s) radio that they were trying to get our food regulations changed so they could import a particular product here.  (May have been one of their cornflakes.)
I don&#039;t know if they succeeded, but they should not have been trying, so no money from me to them.
Marketing&#039;s fine, but some of it&#039;s there to mask a reality the sellers don&#039;t want the buyers to know about.
</description>
		<content:encoded><![CDATA[<p>I don’t buy Kelloggs products after hearing on our (New Zealand’s) radio that they were trying to get our food regulations changed so they could import a particular product here.  (May have been one of their cornflakes.)<br />
I don’t know if they succeeded, but they should not have been trying, so no money from me to them.<br />
Marketing’s fine, but some of it’s there to mask a reality the sellers don’t want the buyers to know about.</p>
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