January 24, 2005

some more advice from hamish

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From the com­ments of a recent gaping­void post: Hamish offers Louise, a uni­ver­sity stu­dent, some more advice about the wor­king world.

Hi Louise,
I hope that you find what you are loo­king for, although I tend to think that Hugh is right. I would also throw the net a bit broa­der, and point out something that has struck me very for­ce­fully over the last cou­ple of deca­des. (I am 39.)
When I left Uni­ver­sity I was spec­ta­cu­larly unem­plo­ya­ble, and so I did what grads did in those days, I loo­ked for someone who would teach me a skill. Now, way back then, i.e. the late eigh­ties, there were gra­duate trai­ning pro­gram­mes with the big cor­po­ra­tions that were actually worth doing. I joi­ned what is now KPMG to train to be an audi­tor, and left after three months because I hated it, and more impro­tantly, didn’t have the right atti­tude for it.
I joi­ned one of the maga­zine publishers, trade and so on, and sold ad space, which is really bloody tedious as a job, but it paid the rent, and made me ask myself for real why would anyone give me money? Good ques­tion to think about an ans­wer to.
Then I could see that this was going nowhere, it was the ulti­mate rack space, one body fell, and another drop­ped in without a hic­cup. You were given your box of cards and a phone, and expec­ted to figure out how to sell white paper with a cou­ple of afternoon’s trai­ning. So I joi­ned the gra­duate trai­ning proh­ram of one of the big IT com­pa­nies. And they took two years to traim me to do something use­ful, and I wor­ked at it, and within a cou­ple more years I left and have had a very suc­cess­ful career with a big ERP soft­ware ven­dor, mainly doing sales, and mainly on the back of what I learnt in the ad sales sweatshop.
Now, here’s the point. Twenty years ago you trai­ned peo­ple up because it was the chea­pest and most effec­tive way to ensure that you had ski­lled and use­ful resource for the long term growth of the com­pany. Twenty years later, get this.
1. There is no long term, the CEO’s next quar­ter is his/her last.
2. Stea­ling some­body else is chea­per, and you can do it on demand. This is called right sizing
3. In case the resource you need is scarce, remem­ber that the job mar­ket glo­bally has added around 100 million com­pe­tent peo­ple (Uni­ver­sity grads, expe­rience, speak English, have access to outside world) since around 1990.
So, basi­cally, no-one has any inte­rest in telling you anything about how to do their job because they are already worried about kee­ping it, let alone telling anyone else how to do it. And so with very few excep­tions, the tra­di­tio­nal gra­duate entry points are clo­sed. This is what you need to over­come.
How will you find the net­work that will get you into the right posi­tion? Who is it that you know, or will get to know that will take a per­so­nal inte­rest in get­ting you func­tio­nal in this busi­ness?
If the ans­wer is no-one, then you need to go and find a busi­ness where the ans­wer is “someone”, and quick.

Ouch. I remem­ber being a young recent-grad in Lon­don, and Hamish brings it all back. Ouch.
100 million extra English-speaking, internationally-minded, com­pe­tent, suit-wearing, pro­fes­sio­nal cor­po­rate types added to the world job mar­ket since 1990. Ouch.

4 Responses to “some more advice from hamish”

  1. Hey Hugh, hey Louise…
    I used to be a copyw­ri­ter, and I’m very glad I was one. I also used to teach copyw­ri­ting, around the time I star­ted wan­ting to stop being a copyw­ri­ter.
    Teaching it con­tri­bu­ted to my wan­ting to stop.
    The rea­son I stop­ped had to do with my adding value to the world. In adver­ti­sing, no mat­ter what bri­lliance I crea­ted (and as a free­lan­cer for a good eight years, my balls were on the line every­time I accep­ted a brief), I found that it was tran­sient. The work didn’t have any las­ting effects in the real world, and was simply more bumph. Blah. I wanna make art. And that’s what I’m doing. Adding value in my way.
    When I was teaching fresh-faced, hyper-intelligent young things, I taught them this:
    (1) Make sure that you have your own ethi­cal sys­tem in place before you get into an ad agency. You WILL be called upon to fuck with your ethics. Know in advance what lines you’ll be pre­pa­red to cross, and be pre­pa­red to LEAVE an ad agency if they try to make your cross your unc­ros­sa­bles.
    (2) In your first two years of wor­king, make abso­lu­tely vehe­mently vio­lently incon­tro­ver­tibly cer­tain that you DO NOT STAY FOR LONGER THAN SIX MONTHS at a par­ti­cu­lar agency. No mat­ter WHAT incen­ti­ves they offer you to stay. Always offer this in par­ting: “I’m really still lear­ning, and I LOVE LOVE LOVE this agency. When I’m done lear­ning, I’m going to want to come back here, and I want to keep my doors open. But when I come back here I’m going to be bri­lliant! And I’m going to win tons of awards for you and your agency and your clients and myself!” They’ll love you, and for­get you as soon as you close the front door.
    (3) Whe­ne­ver you move agen­cies, ensure that the work you’ve done — be it for­mal work assig­ned to you by the agency, or extra­mu­ral work done by you on your own ini­tia­tive for clients of that agency — is so fuc­king ama­zingly awe­some, that your salary dou­bles from agency to agency. Yes. DOUBLES. You have to put in the 150% to ensure that you’re NOT just some silly body shif­ting from desk to desk in the world that is adver­ti­sing. If you’re not pre­pa­red to be bri­lliant, and you’re not pre­pa­red to dou­ble your salary, it means you’re a crap copyw­ri­ter, and noone wants you except for the crap­pest ad agen­cies. And you DO NOT WANT TO WORK for a crap agency. Trust me. I’ve done it. Bloods­tains on my pillow.
    Something that I’ll advise you, Louise, is this… seriously fix up your writ­ten English. I read your let­ter to Hugh, and it’s ridd­led with errors. There are a good five or so that I can recall without del­ving into the mis­sive. You’re NOT making a good start in copyw­ri­ting if you can’t write.
    The place to start in fixing your wri­ting is to read lots. And a variety of things. Fic­tion, poetry, busi­ness books, self-help, bio­graphy, are good pla­ces to start. I’m NOT KIDDING!!!
    Also, be sure to live a little. Try silly odd job type things. Get expe­rience in living. You can­not suc­ceed in adver­ti­sing if you know nothing about the way busi­ness works. (Yes, you CAN be a bushy tai­led crea­tive who comes up with good ideas, but that’s not neces­sa­rily effec­tive adver­ti­sing.)
    Learn how to sell.
    In my career as a copyw­ri­ter, I have a proud record of only 9 client rejec­tions. This is not by acci­dent.
    Firstly, I ensu­red that I did my home­work, some­ti­mes pis­sing off client ser­vice peo­ple to the point of tears and resig­na­tions because I for­ced them to do their jobs… liai­sing with clients to give me ALL the infor­ma­tion.
    Secondly, I NEVER EVER stop­ped at the first right idea. My mis­sion was to cover my wall with one hun­dred ideas, and choose twenty that might have some merit. I’d deve­lop five of those, and mash them around, and create a total of three finished con­cepts. Always.
    Thirdly, I pre­sen­ted my own work. And because I was a sales­per­son at one point, and because I’m a gif­ted lis­te­ner, and because I unders­tand things, and because I’d researched my client’s busi­ness, and because I unders­tood what they were trying to achieve, and because I dis­sec­ted and modi­fied and fixed the brief way before I ever star­ted on the crea­tive stuff, I was in a very good posi­tion to crack the right ad, and then to sell it with inte­grity.
    Okay. Too much stuff for you to take in.
    And right now, it’s 1:23am by my clock, and I’m pro­du­cing a tv pro­gram star­ting tomo­rrow, so I’ll say cheers for now. And good luck. And read Alis­tair Crompton’s THE CRAFT OF COPYWRITING.
    Blue skies
    love
    Roy

  2. giorgia says:

    Hello,
    I’ve just read all of the above and below and left/right/centre, and I’m not sure if anybody’s inte­res­ted, but all of this per­fectly applies to beco­ming an archi­tect (hello, that’s me!), too, inc­lu­ding the switching firms every six months or so bit. Thin­king of that, I sup­pose it applies to all even only slightly crea­tive jobs, you just need to switch work envi­ron­ments quite often at the begin­ning (and not only so that your salary inc­rea­ses, I guess it’a a mat­ter of not being stuck into the first thing that came along after you sent out your cv.).
    Alright, I’m not adding much to the con­ver­sa­tion, here, but that’s all I wan­ted to say.
    I’ll tell you what — I’ll go back to lur­king mode.
    Ciao!

  3. graham says:

    Hey Hugh, hey Louise…
    I read your let­ter and the various res­pon­ses from all these mar­ke­ting gurus and thought;what can I add to bene­fit Louise?
    The result is; if you were my daugh­ter I would sug­gest you visi­ted http://www.wizardofads.com.
    Then if you are still inte­res­ted I sug­gest you read one or more of Roy H Williams’ books. After that, you may wish to look at the pos­si­bi­lity of atten­ding his course at the ‘Wizard Aca­demy’.
    I am not in advertising,in fact I’m not ‘in’ anything any lon­ger as I am too old.And, I don’t wish to bore you with all my his­tory, mis­ta­kes and suc­ces­ses.
    I have read Roy’s books and feel that they talk a great deal of sense. I have not been on his course but I feel with that much enthu­siasm for his work he has to be a good teacher. For a cou­ple of days of your life and a few dollars what have you got to lose?
    The rest is up to you.
    regards
    Graham

  4. mamagiggle says:

    Tik­kety tal­king
    All these tiny little empi­res, where to next Mr. Conductor?