December 3, 2004

More Lovemark-Cluetrain Deathmatch Action

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From Jack Cheng:

Okay, so there’s this big debate in the blo­gosphere about Kevin Roberts’ whole love­marks thing.
I haven’t read the book yet, but I recently obtai­ned a copy of it from a for­mer Saatchi emplo­yee. Since the blog­gers are calling Roberts out — or any Saatchi emplo­yee for that mat­ter — so far without any res­ponse, I figu­red that this might be the clo­sest we get. So I asked this per­son when I got the book. It went down like this:
have you read it?
“skim­med it”
what’d ya think?
“i really like the way it looks haha”
what about the mes­sage?
“as in, do i believe in love­marks?”
yes.
“yeah! haha… i guess i have to after [wor­king there]”
well, you don’t have to.
“well not that i have to, but i dunno, it doesn’t seem like a remar­ka­ble con­cept to me, don’t u feel like they always exis­ted?”

yeah exactly!
“haha yeah, i guess he just bran­ded it”

That’s it. It’s right there in that last line. Roberts got so sick of “bran­ding” that he went off and he fuc­king re-branded it. It’s the same shit all over again.

It’s very sim­ple, Kevin. When you stop saying things like

“we rea­li­zed there was an oppor­tu­nity to take Chee­rios to a higher emo­tio­nal ground, moving it from being part of the kitchen cup­board to part of the family,” 

then peo­ple will stop laughing at you. Thanks to John­nie Moore for the link.

11 Responses to “More Lovemark-Cluetrain Deathmatch Action”

  1. Chee­rios: mys­tery, sen­sua­lity and love.
    WM_ROFL
    tho­mas woelfer

  2. campester says:

    so is he basi­cally saying, “fuck chee­rios”?
    i can’t ima­gine chee­rios being part of my family unless it starts yelling and cur­sing at me, burs­ting into tears and slam­ming the bedroom door.

  3. Jack Cheng says:

    Hugh, thanks for the men­tion.
    What annoys me is how peo­ple (inc­lu­ding Kevin him­self) act as if Roberts is the first per­son to ever talk about “emo­tio­nal con­nec­tions” with brands. Give me a break.
    p.s. you left off a ‘g’ at the end of my name :)

  4. nina says:

    Damn, Hugh, for a man who is so for­ward thin­king about busi­ness, you sure are back­wards when it comes to women (or is it just those folks who inha­bit your car­toons?). These days, you can usually just ask for “snatch” (though I wouldn’t phrase it quite like that), and if she likes you, she’s quite likely to give it up willingly – and honestly.

  5. hugh macleod says:

    Nina, the car­toon is about male psycho­logy, not female ;-)

  6. nina says:

    Indeed! Thanks for the cla­ri­fi­ca­tion ;-)

  7. tonygoodson says:

    Dino­saur in Sheep’s Clothing

  8. Keith says:

    Hugh:
    Love­marks. Total Bullshit.
    Hugh, I love your blog. Keep it up. You’re about the only cat in the ad biz that has the balls to tell the truth.
    Let’s face it, most adver­ti­sing is 99.9% com­plete shit. After wor­king in this biz most of my life, I’m still ama­zed that the agency’s clients haven’t caught on yet. They con­ti­nually eat the same crap being fed to them from the assho­les in the ad biz; same crap, dif­fe­rent pac­ka­ging.
    The ques­tion the clients need to ask them­sel­ves:
    “Is the fuc­king I’m get­ting worth the fuc­king I’m getting?”

  9. notes on lovemarks

    I just finished atten­ding the love­marks live mee­ting, with Tom Peters and Kevin Roberts. It was an inte­res­ting expe­rience, I had not atten­ded a live mee­ting before. It was fairly boring com­pa­red to the audio of the semi­nar, which came…

  10. rexblog says:

    When love­marks are clueless

    When love­marks are clue­less: : One of my love­marks is suing one of my clue­train sources.

  11. hans says:

    Bravo! Maybe this sch­muck can get on the P&G ros­ter and help their com­pu­ter pro­gram pick out crea­tive agen­cies. After all, it’s nothing more than zeros with a few ones thrown in.
    Hans