November 24, 2004

the lovemarks-cluetrain deathmatch

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“The Lovemarks-Cluetrain Death­match”:
I pos­ted the follo­wing com­ment recently on John­nie Moore’s weblog:

Kevin Roberts [of “Love­marks” fame] is just a guy trying to make a buck, same as the rest of us.
What’s hap­pe­ning on Madi­son Ave­nue is lots of peo­ple scram­bling around, trying to find new, use­ful ways to jus­tify their high fees.
And they are fai­ling. Which explains why so many good peo­ple from that industry are now on the street.
Kevin’s is a gallant effort, bet­ter than most, but still, I don’t buy it.
The rea­son I don’t buy it is sim­ple: Love­marks is just a swee­te­ned, cutey-pie metaphor to jus­tify his company’s and industry’s beha­vior. But the basic beha­vior, the basic biz model remains fun­de­men­tally unchanged. 

John­nie had made a few nice points about Love­marks:

I don’t think Love­marks pre­sents a vision of the future beyond brands. In some ways, it epi­to­mi­ses what I dis­like about bran­ding prac­tice: too much pro­mise, not enough cohe­rence. I des­pair of many of the exam­ples used; surely we as a spe­cies can do bet­ter things with our time than pre­tend that Chee­rios are an effi­cient way to improve parenting? 

Also in the com­ments, Earl makes a won­der­ful point:

The day mar­ke­ting gets on the Clue­train is the day it will vanish.

So we have two basic camps batt­ling for the future soul of busi­ness: Love­marks and Clue­train.
So which camp are you bet­ting on? Perhaps you don’t think taking sides is neces­sary? Perhaps you think there’s a “Third Way”, a solu­tion that borrows the best of both worlds? Y’know, something kinda sorta cutting-edge and kinda sorta Cluetrain-savvy that still mana­ges to afford your company’s iMacs, Aeron Chairs and pert, young recep­tio­nists? You could call it the “Love­train” or wha­te­ver. Heh.
Still, it may already be too late for many of us. Like I’ve said before, peo­ple like watching dino­saurs die.
[TASTE AND COMPARE:] This is a Love­mark. This is Clue­train. Any ques­tions?
[RANDOM:] Just added this old post to The Hugh­train:

NOTE TO SELF:
Your job is no lon­ger about selling. Your job is about firing off as many synap­ses in your client

8 Responses to “the lovemarks-cluetrain deathmatch”

  1. hugh macleod says:

    And you may not be wrong, Leo­nid.
    In which case, Junior Art Direc­tors aspi­ring for high-paying adver­ti­sing Crea­tive Direc­tor jobs in adver­ti­sing will one day be prai­sing your name. ;-)

  2. Leonid says:

    hope my name will be pra­sed for something elese ;)

  3. Hmm, I’m get­ting a sha­dow con­ver­sa­tion alert on my PC. It’s fine to spe­cu­late about what other peo­ple will do but it can also lead us into fee­ling fata­lis­tic… who knows what peo­ple out there will res­pond do, but if we keep repea­ting pre­dic­tions that they will only buy rub­bish, we dis­cou­rage our­sel­ves and others from trying to do better

  4. hugh macleod says:

    “First type of mar­ket is eating everything what

  5. Leonid says:

    Hugh: “If peo­ple just con­su­med what was given to them, nobody in mar­ke­ting would have to work again.”
    Mar­ke­ting folks should still work hard to serve this type of mar­ket (#1 above). :)
    I exag­ge­ra­ted it of course — there are no black and white mar­kets but all sha­des and hues. What I’m trying to say is that there is a whole spec­trum of peo­ple with dif­fe­rent cul­tu­ral, social and eco­no­mi­cal back­grounds. Many of them (and I believe majo­rity) are still eating what media is fee­ding them (com­mer­cials and poli­tics). Not because they don’t have an access to the web but because they aren’t used to think inde­pen­dently.
    Even less are get­ting Gonzo. This word asso­cia­ted rather with porno than “Fear and Loathing”. :)
    Any­way, I figu­red out for myself that ins­tead of trying to explain the Clue­train ideas to others I’d rather deve­lop a sys­tem where these ideas work like a charm and busi­ness have to adjust to the new mar­ke­ting realities.

  6. /pd says:

    I culled and blog­ged LovemarksV2.0 ..
    http://peterdawson.typepad.com/blog/2004/11/lovemarksv20.html
    I am hoping that someone does a wri­teup on this !!