September 16, 2004

tom peter’s rant

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A won­der­ful rant from Tom Peters, cour­tesy of the ever life-affirming Halley Suitt.
Tom’s latest book, “Re-imagine!” is won­der­ful. I can­not recom­mend it highly enough. Same goes for Halley’s website.

tomAto, TOMaTO by Tom Peters


New Delhi. Thir­teen Sep­tem­ber 2004. I awoke, jet­lag­ged and sweaty, at 3A.M. I

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9 Responses to “tom peter’s rant”

  1. horsehead says:

    dude, you can’t spell. it’s _halley_, not _hailley_. there is no hail in halley

  2. hugh macleod says:

    Heh. Thanks for spot­ting it. I’m use­less at spe­lling ;-)
    Fixed now.

  3. Redza says:

    My 2 cents’ worth:
    I think good busi­ness is like good health. The bet­ter ways of doing things, in busi­ness or in life, is “always obvious”. The pro­blem is in the uptake.
    In life, we all know that smo­king is bad for us and that if we con­sis­tently exer­cise or do aero­bic acti­vi­ties we will be in good health. But kno­wing is not the same as doing. Peo­ple still smoke ciga­ret­tes and choose not to walk or run to stay fit.
    In busi­ness, we (and espe­cially the mid-level jac­koffs) have always known that there are far bet­ter ways of doing things. And even if we didn’t, we know pretty darn well where we can get clues or ans­wers e.g. by asking peo­ple at the grass­roots level of the orga­ni­za­tion.
    The bet­ter alter­na­ti­ves are so obvious and are always there. But they are mys­te­riously igno­red or dis­mis­sed.
    Perhaps we need to rea­lize that logic is not enough, as Seth Godin once said. Lea­ders need to com­mu­ni­cate the ‘whys of things’ to get peo­ple to embrace a healthy lifestyle. Perhaps we need the same in busi­ness. We need more than logic. We need to unders­tand how to deal with human emo­tions AND deal with it.
    Tom’s Re-imagine mani­festo is sooooo cool, but won’t (by itself) cut it. The clue­train mani­festo didn’t.
    If you’re a mid-level jac­koff who doesn’t agree, don’t just say it. Prove me wrong. Talk is ove­rra­ted for you.

  4. Fred Nickols says:

    Sounds like Tom to me. But I doubt the folks who head up cor­po­rate Ame­rica will pay him much heed. Why? Well, for one thing, they’re noto­riously short-sighted, the pro­duct of pan­de­ring to the Wall Street crowd. For another, they’re noto­riously self-centered and, if the cor­po­rate hi-jinks of the past few years are any indi­ca­tor, they’re also quite greedy. Short-sighted, greedy peo­ple do not lead revo­lu­tions; indeed, they’re oppo­sed to them. So they’ll laugh and nod and invite Tom in to haran­gue them and then go off and do what they’re doing now: mil­king the store.

  5. Blain says:

    No, the issue is not whether where you work will let you. Tom isn’t about peo­ple let­ting you do stuff — he’s about fin­ding or making a place that will. Those who won’t do this are dino­saurs in his world, and won’t sur­vive much lon­ger.
    I tend to think Tom’s a bit out there with that (he’s overs­ta­ted the rate of change pretty subs­tan­tially — remem­ber the “By the year 2000 there will only be two banks”?), but I defi­ni­tely believe that he needs to be to break the rust and bar­nac­les off of the entrenched stu­pi­dity of the cor­po­rate struc­tu­res and their addic­tion to “safe” slow change in their direc­tions at their speeds rathre than facing the rea­lity that the world doesn’t dance to their tune any­more, except when the world wants to. The cor­po­rate sys­tem throws out the inno­va­tors and boat-rockers and advan­ces the save and tamed and com­pliant who have some modi­cum of com­pe­tence in spite of that.
    Tom would say that any cor­po­ra­tion I just desc­ri­bed will be eaten by the hungry and inno­va­tive and crea­tive and bold in the next decade. I would only disa­gree with his time-table.

  6. Yeah, most cor­po­ra­tions are busy rea­rran­ging the deck chairs on the Tita­nic. And it’s not about fin­ding a com­pany that will “let” you; gain enough trust over time and they don’t even notice you’re just doing it. (Think sub­ver­sive. Learn the game so you know how to break the rules.)
    Where they’ll find these women Tom wants these corps to hire is beyond me — you couldn’t pay me *any* amount of money to be an emplo­yee of a public com­pany (maybe Goo­gle is an excep­tion.)
    I just wrote this in my blog: “While Tom says tomAto, and they say TOMaTO — frankly, it all really looks more like Tom says YANG! and they say (yawn)yang to me.” The they/me dia­lo­gue just seems to be two sty­les of mas­cu­line energy to me. And I think Asia may be a powerhouse for some of the cited rea­sons and then some. OK, enough of a tea­ser for my post today…

  7. Adam Sheehan says:

    I feel the words in the above dia­tribe– and believe in their abso­lute truth. I also am one in a cor­po­rate collec­tive of 230,000– one who pushes the limits, ques­tions the truths, and cha­llen­ges the com­pla­cent direc­tors around us all to take action– to not wan­tonly cover up facts and figu­res they know will ulti­ma­tely hurt the cor­po­ra­tion. I work daily amongst a sea of men and women who toil only to secure their reti­re­ment bene­fits; and in so doing, per­pe­tuate an inef­fec­tive, bro­ken sys­tem.
    I also see a new com­pe­ti­tive lands­cape– far out on the hori­zon, that is slowly re-shaping the world in which we live– this Brave New World of which the author speaks.
    For my part– in my heart– I wish to take up arms and bring the old order to its knees. I know bet­ter. I know the vast wad of huma­nity will drag me down with their millions of ten­tac­les; pulling ine­xo­rably at all who oppose the sys­tem.
    Perhaps it takes a moment of cla­rity– a “Matrix” reve­la­tion to begin this new world order.
    For my part, I’ll con­ti­nue to fight the good fight, while still making sure I can pro­vide for my family in the meanwhile.

  8. Lex McCafferty says:

    They say

  9. Trevor Gay says:

    How won­der­fully refreshing Tom is .…
    Tomo­rrow I leave a 35 year career in UK Natio­nal Health Ser­vice mana­ge­ment to become free­lance self emplo­yed as a “baby boo­mer” 52 year old.…
    Some­ti­mes I’m sca­red as hell that things may go wrong … most of the time I see oppor­tu­nity and free­dom — libe­ra­tion.
    Since I have been wor­king my notice I look more clo­sely at the faces of peo­ple I work with –I see the stress, I see the pain, and I see the frus­tra­tion of “tick box” men­ta­lity.
    I see obses­sion with pro­cess and no real pas­sion about whether pro­cess is adding any value to the expe­rience of the patient in health­care.
    Ever­yone seems to be cha­sing paper …GOD WAS THAT REALLY ME TWO OR THREE WEEKS BACK???!!!..
    Tom is spot on with his cage ratt­ling — “brand you” is what it is all about.
    Be proud of what you do then sell it to your boss — if she or he doesn