Archive for September, 2004

September 30, 2004

lucky’s juice joint

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There are a lot of great mar­ke­ting books and blogs out there. That being said, I still think the best mar­ke­ting sto­ries come from per­so­nal, first-hand expe­rience.
Here’s a favo­rite one of mine:

Back when I lived in New York there was this fabu­lous, crazy-ass juice bar on West Hous­ton called Lucky’s Juice Joint. I think it’s no lon­ger there. I hear it’s moved.
It was the most out-of-place busi­ness south of 14th Street. Hard to des­cibe, except as a “hard­core hip­pie haven”. Just had this weird, crazy, psychedelic-rainforest vibe.
But damn, it had the best juice in town. It was ama­zing stuff. Tas­ted like the fruits and vege­ta­bles were pic­ked that mor­ning. Fresher than anything else I found in New York. And yes, I had searched high and low for even bet­ter alter­na­ti­ves, but never found one. In New York, this was really it.
The boss was this crazy loo­king tie-dye wea­ring guy who loo­ked and tal­ked like he had done too many drugs back in the ‘six­ties. A big ol’ middle aged, acid-head teddy bear.
One day we struck up a brief con­ver­sa­tion. I com­pli­men­ted the hell out of his pro­duct.
“Wow,” I quietly gushed, “Your stuff is the best. It really is…”
“Sure it is,” said the guy. “That’s because we make it with reverence.”

You don’t have to get a job with a famous com­pany or hot-shot industry in order to have a spec­ta­cu­lar career. You just have to do what you do with reve­rence.
[UPDATE:] Tom from True Talk Blog makes a TERRIFIC point: “Authen­ti­city and reve­rence are two sides of the same coin.”
Yes! Exactly!

hughtrain ramble

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THE HUGHTRAIN: “THE MARKET FOR SOMETHING TO BELIEVE IN IS INFINITE.”

We are here to find mea­ning. We are here to help other peo­ple do the same. Everything else is secon­dary.
We humans want to believe in our own spe­cies. And we want peo­ple, com­pa­nies and pro­ducts in our lives that make it easier to do so. That is human nature…

Had some more thoughts, mostly disor­ga­ni­sed ones:
: Blog­gers are a fairly idea­li­si­tic bunch. When you talk about spi­ri­tua­lity within a brand con­text they often get a bit twitchy. I guess some kind of self-imposed purity law is being mes­sed with.
: Jack, a young Com­mu­ni­ca­tions stu­dent from Aus­tra­lia wrote me today:

I’d like to see the future of adver­ti­sing in blogs. I can see how they’re part of it. But to be honest, I don’t think I see the big­ger picture.

So I write back:

Very few peo­ple can see the big pic­ture, inc­lu­ding those at the top of the industry.
The Com­mu­ni­ca­tions industry can’t see the big pic­ture because it doesn’t yet have a mecha­nism to handle Chaos Theory.

Worse than that, it doesn’t have any busi­ness models that allow them to do what they do cheaply. They only have expen­sive models. All those mouths to feed, all those exe­cu­tive golf club mem­berships to pay for etc etc.
You know that celeb on that TV show you watch? You know, the one with the fancy-schmancy lifestyle your long-sufferring wife spends all her time enviously rea­ding about in the tabloids?
Where does the celeb gets the means to buy all that cool stuff?
That’s right. From your paycheck. Her money comes from you. Because the money that pays for her TV appea­ran­ces comes from adver­ti­sers, who get their money from you when you go to Wal-Mart and buy their pro­ducts that you saw adver­ti­sed on your celeb pal’s TV show the night before.
Nice to see all that hard-earned money you take home from the job at the paper mill going to help such worthy cau­ses, like a new beach house in Malibu etc.
Big Media Cele­brity Worship is cor­po­rate feu­da­lism at its finest. The little peo­ple paying for the big peo­ple. I think it’s cute.

September 28, 2004

not drunk

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nothing to say

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how dare you have ideas

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mark love

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“Mark Love

bob the cab driver

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About once a week, I have to catch the late train home. Bob the cab dri­ver always meets me the sta­tion and dri­ves me to my house.
Bob’s got what Seth Godin calls ‘The Free Prize’. He’s got what Tom Peters calls “The Wow! Fac­tor”. He’s got something I like that no other cab dri­ver has. It might be his jovial man­ner, it might be I like the fact his car is colo­red red. It might be the fact that he’s very relia­ble. The rea­son doesn’t mat­ter so much. Regard­less, Bob gets my busi­ness 100% of the time. When he can’t make it I let his brother pick me up ins­tead, but that doesn’t hap­pen too often. I call no other cab ser­vice but Bob’s. There are a lot of cab com­pa­nies where I live. Cab dri­ving is a pretty com­mo­di­fied busi­ness. But I call Bob. Every time. I like Bob.
And the minute he pis­ses me off for wha­te­ver rea­son I’ll find another cab dri­ver I like just as much.

September 27, 2004

pickup truck

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Just found this old one, floa­ting around the net somewhere. Heh.

non-commodified

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Back in the 60s and 70s, Recei­ved Wis­dom would say that a com­pu­ter com­pany should make both main bits of the machine– the hard­ware and soft­ware. IBM, Digi­tal etc all follo­wed this model.
But 25 or so years ago Mic­ro­soft asked them­sel­ves one of the best ques­tions ever in the his­tory of business:

love is viral

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You ask folk to name some brands that really reso­nate with them, what Saatchi & Saatchi’s would call a 

September 26, 2004

faq

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1. Do you mind me pos­ting your work on my web­site?
Not at all. Just as long as it’s pro­perly cre­di­ted, unal­te­red (yes, you can alter the size to fit your site, no worries) and links back to gaping­void. Check my Crea­tive Com­mons License for more info. Also, I’d rather you make a copy of the ima­ges and host them on your own ser­ver rather than “stea­ling” my band­width. But if you can’t do that for wha­te­ver rea­son, then go ahead and “hot­link”. I’m not too fussy about it, to be honest. If you want your stuff to be read, then you have to make allo­wan­ces etc.
2. I really want a cer­tain image on a blog­card. Could you make it for me?
Sorry, no. Blog­cards don’t make enough money for indi­vi­dual com­mis­sions. In fact, I make no money from them. Everything is ploughed right back into paying for band­width. I just publish them mostly for the fun of it. That being said, I plan to be adding new designs to the sta­ble, so if you have a favo­rite one, feel free to drop me an e-mail.
3. Are all your dra­wings drawn on the back of busi­ness cards?
Yes and no. I draw some of them on other people’s prin­ted cards, but mostly I draw on blank pie­ces of high qua­lity bris­tol board, cut to busi­ness card size. This goes back to the early days when ins­tead of han­ding out my company’s busi­ness cards, I would just make a wee doodle on a blank card with my con­tact details on the back. Peo­ple reme­be­red it more, somehow. So blank cards have always been “busi­ness cards” to me. Depends how you want to define it.
4. Are you a full time car­too­nist?
No. It’s just a hobby.
5. Are you married?
No. Very sin­gle at the moment. Never been married. No kids to my know­ledge, either.
6. What’s your day job?
I’m a “blog­ver­ti­sing” con­sul­tant.
7. I’m new to gaping­void. What should I check out first?
This is what I gene­rally point peo­ple to:
The About Page: His­tory of the cartoon-bizcard for­mat, plus a list of my dozen or so sen­ti­men­tal favo­rite car­toons, with the story of how each one came into being.
The Hugh­train: “The mar­ket for something to believe in is infi­nite.” A rant about the new rea­li­ties of mar­ke­ting.
How To Be Crea­tive: Tips that have wor­ked for me over the years. The book pro­po­sal is here.
The Sex & Cash Theory: “The crea­tive per­son basi­cally has two kinds of jobs: One is the sexy, crea­tive kind. Second is the kind that pays the bills. Some­ti­mes the task in hand covers both bases, but not often. This tense dua­lity will always play cen­ter stage. It will never be trans­cen­ded.”
Old Site: Before I got into this whole blog­ging thing, I pos­ted about 400 dra­wings on an old-fashioned web­site. Worth chec­king out.
7. What do you look like?
Some won­der­fully unflat­te­ring pics of me are here.

September 25, 2004

you think TV is tedious?

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It’s offi­cial:

“The con­su­mers who make the big­gest dif­fe­rence (the busy ones, the ones who earn a lot, spend a lot, vote, talk a lot and change things) are the ones most likely to be online and least likely to watch TV.”

You think TV is tedious? You should see the peo­ple who work in it.
As a car­too­nist, I pre­fer blog­ging to publishing in old media. I like the total con­trol. I like the one-on-one.
Career­wise, I meet far more inte­res­ting peo­ple via blog­ging than I ever did wor­king in TV or Madi­son Ave­nue.
ALLEGORY: The dif­fe­rence bet­ween blog­ging and mass-media car­too­ning is like the dif­fe­rence bet­ween a glass of whisky in front of a fire with an old friend, and tal­king to a hun­dred ran­dom peo­ple in a nightclub.

dream job

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Some­body recently asked me what my dream job would be.
Being a pro­fes­sio­nal car­too­nist is not it. I abso­lu­tely loathe the bunker-dwelling lifestyle. I abso­lu­tely des­pise the mar­ket most car­too­nists have to sch­lep in.
Being a con­ven­tio­nal adver­ti­sing copyw­ri­ter is also not it. Most copyw­ri­ters are unins­pi­red hacks with only a small bag of smar­tass tricks sepa­ra­ting them­sel­ves and obli­vion. Very few of them bring any seriously ori­gi­nal thin­king to their client

September 23, 2004

book outline

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I’m tur­ning “How To Be Crea­tive” into a book. Here is the rough out­line for the publishing folk etc.
(NB: The Book Pro­po­sal is here)
“The Sex & Cash Theory: How To Be Crea­tive In A Non-Creative World”
“Sex & Cash” is a book about how to deal with the crea­tive bug pro­perly without it rui­ning your life.
The book will have about 15 – 30 thou­sand words. It will be small and thick; I’m thin­king 5 x 8 inches. Mixed in with the main text will be hun­dreds of my car­toons, which will com­pli­ment the wri­ting.
The Pitch: “Seth Godin meets Edward Gorey”. You either get it or you don’t.
Intro­duc­tion: “The best way to get appro­val is not to need it.” This is the cen­tral mes­sage of the book. A lot of peo­ple day­dream about living the crea­tive life, about being a wri­ter, artist, wha­te­ver, even if they don’t really have anything to say or really want to do the actual work. This book is not for them. This book is for peo­ple who already have a few ideas of their own, who may already be well on their way, but maybe could use a wee push. It’s not an ins­truc­tion manual. It just shows where some of the land mines are buried, and gives direct and una­po­lo­ge­tic advice on how to avoid step­ping on them.
It will be very dif­fe­rent from the usual touchy-feely “Per­so­nal Crea­ti­vity” fare. It’ll have a bit more bite to it. It will not try to roman­ti­size the crea­tive life, nor try to con­vert peo­ple to living it. The aim is not to make the rea­der feel com­for­ted, vali­da­ted or make it all seem easier than it actually is. The main the­sis of the book is just to get on with it; that only when one has drop­ped all those clich

greedcandy

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:Yes, another spike sho­ved my band­width above its quota late last night and cau­sed my site to be down for 8 hours. I’ve sor­ted it out with my web­mas­ter. It shouldn’t hap­pen again, he said, reaching for his check­book.
: Another dia­mond from Seth Godin:

In a world where things are viral, you’re more likely to suc­ceed with pas­sive net­wor­king (stran­gers recom­men­ding you) than the old school active kind. In other words, make great stuff, do your home­work, build your audience and when you’ve got something worth tal­king about, peo­ple will talk about it.

I love this guy. “Pas­sive Net­wor­king”. What a stun­ningly great term from a stun­ningly great para­graph.
: Tom Peters’ new blog is fero­ciously good. There’s a rea­son why he gets the big bucks. My pet name for fun, moti­va­tio­nal wri­tings about busi­ness is “Greed­candy”. It’s a bit cyni­cal, but hey, it was coi­ned by me, so go figure…
Any­way, Tom and Seth are my two favo­rite Greed­candy folk at the moment. [UPDATE:] Though I’m thin­king Evelyn Rodri­guez is get­ting damn close to stea­ling their crowns. Her stuff already goes beyond them both in a lot of ways.
Hear that, Tom? You’ve got serious com­pe­ti­tion for a change ;-)

September 22, 2004

young adam DVD

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“The best Scot­tish movie ever. An utter mas­ter­piece of seething, beat-novel-film-noir sexuality.” — Hugh MacLeod

Ewan McGre­gor, Tilda Swin­ton, Peter Mullan, Emily Mor­ti­mer etc.
Ope­ned in USA April 16th, 2004

Buy the R-Rated DVD from Amazon.com
Buy the arti­si­cally supe­rior, far racier but more expen­sive NC-17 ver­sion from Amazon.co.uk.

Been a while since I pim­ped Young Adam.
The DVDs are out, so if you haven’t seen it yet, well, your loss.
Frankly, I’d recom­mend the NC-17/X-rated Bri­tish ver­sion. Sce­nes were cut in the Ame­ri­can ver­sion to make it fit the R-Rating.
Disc­lai­mer: one of my best friends, Dave Mac­Ken­zie direc­ted it. So of course I’m biased.

fun new biz model

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The cor­po­rate busi­ness model of the (very near) future is chil­dishly sim­ple to unders­tand. Nike, Dell and Coca Cola already use it, and most big com­pa­nies are gea­ring up to imple­ment it ASAP.
THE FUN NEW BIZ MODEL:
The com­pany is divi­ded into two parts, Part A and Part B.
Part A is much, much sma­ller than part B. Part B is huge.
Part A is called “Crea­tive”.
Part B is called “Outsour­ced.”
So, are you crea­tive or are you outsourced?

September 21, 2004

upstreaming

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I

history of chess pieces

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Chess pie­ces move the way they do for a rea­son:
A drunk Scot­tish guy in a pub told me this story. Fisk away.
Chess pie­ces are wee repre­sen­ta­tions of ancient war­fare.
1. Pawns. Foot sol­diers. They were orde­red to advance, fight to the death, and never retreat. Manoeuv­ring a pha­lanx of them in any direc­tion other than for­wards was pretty much impos­si­ble until the advent of the highly trai­ned, highly dri­lled pro­fes­sio­nal sol­dier, which didn’t appear until much later with the Romans.
2. Knights. In ancient times, Cal­vary never advan­ced head on, but flan­ked i.e. they went around the back and attac­ked at the side.
3. Rooks. The ori­gi­nal chess rooks were not cast­les, but war elephants. Elephants are fairly uns­top­pa­ble once they get going, but not very manoeuv­ra­ble. Hence they can go in straight lines– for­ward, back­ward, left, right– but little else. In ancient times war elephants carried little 

there is no silver bullet

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More thoughts on “How To Be Crea­tive”:

26. Write from the heart.
There is no sil­ver bullet. There is only the love God gave you.

As a pro­fes­sio­nal wri­ter, I am inte­res­ted in how con­ver­sa­tion sca­les.
How com­mu­ni­ca­tion sca­les, x to the power of n etc etc.
Ideally, if you

September 20, 2004

they are no longer customers, they are now consumers

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A star­tup I know just got big and sexy. Now the peo­ple doing the actual work are pis­sed off because sud­denly the mana­ge­ment are star­ting to believe their own publi­city. Sud­denly the fancy-talk con­sul­tants are moving in. Sud­denly for the first time the CEO is clo­sing the door to his office so his under­lings can

some things get harder, some things get easier

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A few years ago, the ad agency I wor­ked for in New York was sold to Euro RSCG, the inter­na­tio­nal adver­ti­sing con­glo­me­rate.
The week of the paper being sig­ned, the entire agency was crow­ded into this big room, and the then CEO of Euro RSCG, Bob Sch­met­te­rer, our new boss, gave us this big pep talk. We were part of this big glo­bal future that was hap­pe­ning or wha­te­ver.
Fair enough. I kinda saw the vision. It made sense, sorta, at least from a senior mana­ge­ment posi­tion. We grunts were less sure, but since when are grunts sure about anything senior mana­ge­ment gets up to?
So Bob ope­ned the floor to ques­tions. Nobody really had any, which I thought was odd. So to break the awk­ward silence I rai­sed my hand.

September 19, 2004

power is never given. power is taken.

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Artists, both famous and unk­nown, spend a lot of time wai­ting around for “The Big Yes Moment” to arrive. The moment where they get the green­light. The moment where the publisher, pro­du­cer, wha­te­ver finally calls him/her up and goes “Yes!”
Yes! You are no lon­ger pond scum. Wel­come to the happy, shiny, Holy Order of Non-Failure. Yes! Yes!
Yes! We’re going to make your movie! Yes! We’re going to publish your novel! Yes! We’re going to give you a show!
Yes! Yes! Yes!
Go to any art ope­ning, film scree­ning or book launch in New York, Paris, Lon­don, Tokyo etc. The place is full of these peo­ple– artists killing time, drin­king the free wine, wor­king the room, trying to hide their fear and doubt, trying not to look des­pe­rate, trying to look like pla­yers, trying to feign rele­vance, trying to be as inte­res­ting and con­fi­dent and amu­sing and net­wor­ked as pos­si­ble, all wai­ting around till their Big Yes Moment hope­fully one day lands on their lap from an unk­nown direc­tion. It doesn’t mat­ter if they’re a 20-year-old art stu­dent or a 50-year-old Oscar Nomi­nee. Their pal­pa­ble unease carries the same vibe.
Some lame-ass myth exists that if you’re talen­ted, hard wor­king, savvy and net­wor­ked enough, then one day power will be given to you.
It doesn’t hap­pen like that. Power is never given. Power is taken.
Power comes from sove­reignty.
So now you know.

September 18, 2004

trogging

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Coi­ned a new term. Heh.
TROGGING: Trust + Blog­ging i.e. “Using Blogs to build trust and trans­pa­rency.”
It occurs to me that my opi­nion of Mic­ro­soft has risen con­si­de­rably in the last year.
Not that I ever belon­ged to the “Bill Gates is Satan” crowd. I never was into com­pu­ters enough to really care whether a guy in Red­mond wrote the code, or some guy in Toledo. The same way I don’t really care who made my telphone or my mic­ro­wave, so long as it works. It’s not an area where I pro­ject a lot of myself in to.
Still, there is something quite mono­lithic about Mic­ro­soft, and one always keeps an eye­brow rai­sed when something gets that big, quite rightly.
So what hap­pe­ned? A new pro­duct? Nope. I still use the same Win­dows 98 and creaky, old Dell as always. Great new adver­ti­sing cam­paign? Nope. Not watching much TV these days. Bill Gates gave all his money to can­cer research? Nope. Not seen that much men­tion of him in the media recently.
What hap­pe­ned in there’s this guy called Robert Sco­ble who has a blog that I’ve been rea­ding a lot this last 6 – 9 months. Robert works for Mic­ro­soft. Mark seems like a smart, honest, regu­lar guy who holds down a job, same as the rest of us. He just hap­pens to work for Mic­ro­soft. Robert wri­tes about his job and his com­pany the same way I would if I wor­ked for them and liked my job. Infor­mal, infor­med, friendly, it gives real insight about his com­pany where pos­si­ble– he tries to be as open and insight­ful as he can without disc­lo­sing trade sec­rets.
It other words, he seems sane, rea­so­na­ble, trust­worthy, human and some­body who knows what he’s tal­king about. Which to me helps make Mic­ro­soft seem like­wise.
One guy and his blog, doing more real good for his com­pany than any mul­ti­mi­llion dollar ad agency cam­paign could ever hope to achieve.
As some­body in the ad busi­ness, I find the impli­ca­tions stag­ge­ring.
Long live Robert Sco­ble, King of the Trog­gers!
UPDATE: Rick Bru­ner shows what hap­pens when a com­pany (in this case, Kryp­to­nite Bicycle Locks) doesn’t “trog”:

This is simply going to devis­tate Kryp­to­nite. Too bad, I’ve always been a fan. Of course, this isn’t prin­ci­pally a com­mu­ni­ca­tion pro­blem; it’s a pro­duct pro­blem. The only thing I could think that might save their busi­ness at this point would be a mas­sive recall/refund for every cus­to­mer with a U-lock. But this is also a com­mu­ni­ca­tion pro­blem. As a cus­to­mer (I have four of their locks), I would really like to know whether this pro­blem affect their other pro­ducts, or whether it is limi­ted to that Evo­lu­tion 2000. But their com­mu­ni­ca­tion on this sucks. The story broke online, yet there is nothing about it on their web site. They could really, really use a blog to try to con­tain the damage ASAP. But loo­king at their actions so far, I am not optimistic. 

Can you ima­gine how much money Kryp­to­nite would have saved if they only had the fore­sight to let one of their smar­ter wri­ters keep a com­pany blog?
Com­pa­nies that “trog” will remain. Com­pa­nies that don’t will die. You heard it here first. Fire your ad agency. Hire a blog­ger who knows what he’s doing.
NB: Yes, I know, “trog­ging” is a silly word. I’m not expec­ting it to catch on, frankly.
UPDATE: Rober Sco­ble spot­ted this post and gave it a wee men­tion. Thanks, Robert!

my 10 best ideas

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I work in the adver­ti­sing and bran­ding busi­ness, coming up with ideas. These are my sen­ti­men­tal favo­ri­tes.
1. The Hugh­train: “The mar­ket for something to believe in is infi­nite.”
2. Movie Blog­ver­ti­sing. I was the first ever to use blogs as form of adver­ti­sing for a commericaly-released film, as far as I know. Maybe some­body beat me to it, but my radar hasn’t caught it so far. [Update: Radar just caught it: This was the first. Heh. But at the time I didn’t know of it.]
3. Seally Com­me­ri­cal: Killer Whale.
4. My Diet Coke Ad.
5. McDonald’s. “Stay Hungry.”
6. “Smar­ter Con­ver­sa­tions”. Kinda says it all.
7. “Blog­cards”.
8. “Aaaaagh! It’s Mr Hell!”
9. The Kine­tic Qua­lity. “A brand is a place, not a thing.”
10. “Qua­lity is not job one.” Life is suffering.

(more…)

rebundling content

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Tim Oren has some won­der­ful thoughts on the bund­ling and rebund­ling of con­tent:

These bund­ling stra­te­gies are not sta­ble of them­sel­ves, they exist only within the con­text of tech­no­logy, dis­tri­bu­tion and tran­sac­tion costs surroun­ding them. When these change, bund­les may collapse. The CD is the obvious exam­ple. With indi­vi­dual digi­ti­zed songs now easier to dupli­cate and dis­tri­bute than the phy­si­cal bundle, the albums rai­son d’etre has disap­pea­red. As the sim­ple play­list repla­ces the album’s remai­ning value of sim­plif­ying choice, CDs com­mence a slow glide to obli­vion, mode­ra­ted only by the ins­ta­lled base of equip­ment and con­su­mer habit.

Jeff Jar­vis has some nice thoughts to add:

If the net­work or the news­pa­per or the maga­zine or the cable sys­tem was the old bundle, the inter­net itself is the new bundle: In this medium of extreme con­trol, we each put together wha­te­ver bundle we want…
This acce­le­ra­tes the com­mo­di­ti­za­tion of con­tent. It also pro­vi­des oppor­tu­ni­ties for those who can add value (and con­ve­nience and pers­pec­tive and even fun)… In this new dis­tri­bu­ted, unbund­led, post-marketplace, mole­cu­lar, com­mo­di­ti­zed media world, value can be added in many ways. It’s about rela­tionships. It’s about rele­vancy. It’s about ser­vice. It’s about uni­que­ness. It’s about perspective.

My two cents: A friend of mine just got laid off from his high-paying edi­to­rial job at FHM. He’s 37. His bos­ses figu­red they could get a 26 year old to do the job a lot chea­per. They were right, of course.
Every non-executive media, publishing and adver­ti­sing per­son I know is hur­ting. But I don’t expect the pain levels to ever dec­rease, for rea­sons Tim and Jeff tal­ked about.
Even worse, a lot of these folk live in “media cen­ter” cities like New York or Lon­don that, unlike the pri­ces they com­mand for their ser­vi­ces, never get chea­per.
i.e. their jobs are worth less and less every day, the towns they live in get more and more expen­sive to live in every day. It’s unsus­tai­na­ble.
We media/advertising/content folk are sup­po­sed to be “crea­tive”. Yet we’re very unc­rea­tive when it comes to thin­king about our busi­ness models dif­fe­rently. We still expect mana­ge­ment to take care of that aspect for us, in exchange for allo­wing our “crea­ti­vity” to be squee­zed like lemons. Mana­ge­ment knows we’re scre­wed, knows we’re stuck, knows we’re des­pe­rate, so they squeeze har­der. I would do the same. So would you.
Like I said in “How To Be Crea­tive”, all exis­ting busi­ness models are wrong. Find a new one.

untitled

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new york is for lovers

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September 17, 2004

start-agains

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Just added the follo­wing blurb to The Hugh­train:

There

September 16, 2004

tom peter’s rant

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A won­der­ful rant from Tom Peters, cour­tesy of the ever life-affirming Halley Suitt.
Tom’s latest book, “Re-imagine!” is won­der­ful. I can­not recom­mend it highly enough. Same goes for Halley’s website.

tomAto, TOMaTO by Tom Peters


New Delhi. Thir­teen Sep­tem­ber 2004. I awoke, jet­lag­ged and sweaty, at 3A.M. I

double the conversations

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I really, really like Seth Godin’s basic take on mar­ke­ting. To him, there are only two ques­tions worth asking:

1. Who

September 15, 2004

advertise on gapingvoid

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I’ve been a keen advo­cate of Blo­gads for a while, now they’re on gaping­void as well.
If you have something worth sha­ring with my rea­ders, feel free to click the link at the bot­tom of the “blog­ver­ti­sing” ads­trip, or go here.
My stats: I’m currently get­ting around 5000 visits a day, often more. A lot of my audience are peo­ple inte­res­ted in adver­ti­sing and mar­ke­ting. I also get a lot of ran­dom hips­ter traf­fic because of the car­toons. I get a lot of crea­tive folk because of my “How to be Crea­tive” sch­piel. I’m read by a lot of jour­na­lists, for some rea­son. I also get a lot of “A-Listers” coming to visit, which often tri­ples my traf­fic (Thanks, Guys!).
My Goo­gle Page Rank is a “7”, which makes my site’s “link uni­verse” com­pa­ra­ble to other large blogs like adrants, joi.ito.com, buzzmachine.com etc.
Since gaping­void got pretty well known my band­width costs have gone through the roof. The blo­gads are a way to hope­fully pay for them. I didn’t use blo­gads before because I didn’t think my traf­fic was high enough to warrant using them. Now I do.
Hmmmm.… anything else I’m lea­ving out?

September 14, 2004

mid-level

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god’s love

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September 12, 2004

fragmentation of fashion

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Brit­ton Monasco wri­tes about “The Frag­men­ta­tion of Fashion” over at Corante. It’s a good read.
My two cents: It’s not just con­su­mers have too much choice; it’s that they’ve got­ten too smart.
They know that $100 t-shirt cost $2 to make in The Phi­lli­pi­nes. They know the super­mo­del is just as screwy, tedious and fla­wed as the rest of us.
They know there’s a short, bald guy behind the cur­tain.
Dazz­ling them with your brand isn’t as easy as it used to be. The bullshit detec­tors are a lot more power­ful than when you were back get­ting your MBA.
And they’re get­ting more power­ful every day. You know that, I know that, to pre­tend other­wise is just stu­pid and wrong.
You no lon­ger con­trol the con­ver­sa­tion, they do. All you can do is make pro­ducts that enhance the con­ver­sa­tion. That make the con­ver­sa­tion inte­res­ting and won­der­ful.
It’s what I said in The Hugh­train: “It’s not just the pro­duct. Peo­ple have to love the pro­cess as well.”
i.e. It’s not what you do, it’s the way that you do it.
Mar­kets are now fas­ter and smar­ter than you are. Without belief and pur­pose, you have nothing.

ad agencies: “their business models suck and they’re expensive for what you get.”

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My life has been com­ple­tely gover­ned by an e-mail exchange I had ear­lier in the year with Bob.
Bob is the Japa­nese brand direc­tor for a very large inter­na­tio­nal brand. A famous one. You’ve heard of it. Bob is a very smart and talen­ted guy.
At the time I was star­ting to really get into the whole Clue­train thing. I was loo­king at the adver­ti­sing industry as a whole, and not liking what I was seeing, frankly.
So I exchange a few e-mails on the sub­ject with Bob over in Tokyo. I remem­ber Bob wri­ting back something in par­ti­cu­lar about ad agen­cies– I don’t even have to look it up, I can easily recite it from memory:

“Their busi­ness models suck and they’re expen­sive for what you get.”

There’s the rub. Their busi­ness models do suck and they are indeed expen­sive for what you get. Bob is no fool.
So, my adver­ti­sing friends, here’s the new deal:
It’s not about stra­tegy.
It’s not about media.
It’s not about crea­tive.
It’s about having a busi­ness model that (a) doesn’t suck and (b) isn’t expen­sive for what you get.
I have a plan. Do you?

September 11, 2004

cut to the chase

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One thing about using the busi­ness card as a pri­mary medium is the small size for­ces you to to think about what you’re saying. You don’t have the space to waf­fle or ram­ble. You cut to the chase. The dra­wing above is a pretty good exam­ple, I guess. It tells a lot of story in few words.
I can’t tell you how use­ful this has pro­ved to me pro­fes­sio­nally. In mass-market adver­ti­sing, both space and air­time are very expen­sive. So every sen­tence you cut out saves thou­sands of dollars of your client’s money.
In a world of per­ma­nently frag­men­ting media, the mar­ket for “shor­ter” inc­rea­ses. The mar­ket for “lon­ger” dec­rea­ses. Artis­ti­cally one could easily find that objec­tio­na­ble, but that doesn’t change the actual market.

September 10, 2004

“how to be creative” is done

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“How To Be Crea­tive” is done, finally.
25 entries, 10,000 words, 26 dra­wings. One very large thread.
Thanks to Every­body for rea­ding it. Espe­cially thanks for all the feed­back you left in the com­ment sec­tion. It really hel­ped.
Yeah, I’ll tweak it and what­not. But it’s done.
Thanks again =)
PS: Yes, I have had some publishing con­ver­sa­tions. Yes, I have an agent. Expect a book at some point. Nothing is set in stone yet. If you’re a publisher, please feel free to get in touch with me. If you know anyone in publishing who might be inte­res­ted, please e-mail them a link to this page. Thanks.
As well as books, there are other pos­si­bi­li­tes– post­cards, sta­tio­nery, t-shirts, pos­ters etc etc.
Anyhow, yeah, so I’m loo­king for allies to turn gaping­void into something big­ger than just a web­site. Angel inves­tors, VC money, publishing deals, I’m open to anything. Again, feel free to drop me a line if you have any ideas:
email: hugh at gaping­void etc.
Thanks again. Rock on.

you have to find your own schtick

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More thoughts on “How To Be Crea­tive”:

25. You have to find your own schtick.

A Picasso always looks like Pic­casso pain­ted it. Heming­way always sounds like Heming­way. A Beetho­ven Symphony always sounds like a Beethoven’s Symphony. Part of being a Mas­ter is lear­ning how to sing in nobody else’s voice but your own.

Every artist is loo­king for their big, defi­ni­tive “Ah-Ha!” moment, whether they’re a Mas­ter or not.
That moment where they finally find their true voice, once and for all.
For me, it was when I dis­co­ve­red dra­wing on the back of busi­ness cards.
Other, more famous and nota­ble exam­ples would be Jack­son Pollack dis­co­ve­ring splat­ter paint. Or Robert Ryman dis­co­ve­ring all-white can­va­ses. Andy Warhol dis­co­ve­ring silksc­reen. Hun­ter S Thomp­sonn dis­co­ve­ring Gonzo Jour­na­lism. Duchamp dis­co­ve­ring the Found Object. Jas­per Johns dis­co­ve­ring the Ame­ri­can Flag. Heming­way dis­co­ve­ring bre­vity. James Joyce dis­co­ve­ring stream-of-conciousness prose.
Was it luck? Perhaps a little bit.
But it wasn’t the for­mat that made the art great. It was the fact that somehow while pla­ying around with something new, sud­denly they found them­sel­ves able to put their entire sel­ves into it.
Only then did it become their ‘sch­tick’, their true voice etc.
That’s what peo­ple res­pon­ded to. The huma­nity, not the form. The voice, not the form.
Put your whole self into it, and you will find your true voice. Hold back and you won’t. It’s that simple.

September 8, 2004

note to self: synapses

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NOTE TO SELF:
Your job is no lon­ger about selling. Your job is about firing off as many synap­ses in your client

September 6, 2004

under-employed

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cool-sounding

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lot of money

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don

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More thoughts on “How To Be Crea­tive”:

24. Don

don

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More thoughts on “How To Be Crea­tive”:

24. Don

don

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More thoughts on “How To Be Crea­tive”:

24. Don

site’s back up

Yep. The site was down this wee­kend as I chan­ged ser­vers, but it’s up now.
Everything seems to be wor­king fine… more later.

September 4, 2004

culture war

I saw this head­line recently on Joi Ito’s blog:

KYOTO

baby boomers

Ear­lier I wrote:

For the record, I don’t believe that some new happy happy joy joy mar­ke­ting sch­piel is going to somehow usher in a new dawn in human conciousness.

There is a new dawn in human con­cious­ness hap­pe­ning whether we want it to or not. All mar­ke­ting folk like myself are doing is just reac­ting to it, same as ever­yone else.

So why is this hap­pe­ning? No, I don’t think we’re all sud­denly taking magic mush­rooms, or Jesus has come back for a second round etc. There are many rea­sons, a lot of them simply to do with tech­no­logy brin­ging peo­ple clo­ser together etc.
But there may be another good rea­son; one I thought of last night while I was re-reading Tom Peter’s won­der­ful new book, “Re-Imagine!”:
The Baby Boo­mers, the most power­ful demo­graphic in the his­tory of the world, are star­ting to age. The older ones are hit­ting their six­ties. The youn­ger ones are hit­ting their for­ties.
You get older, and sud­denly life isn’t so much about sex and ambi­tion any­more. Sud­denly you find there are fewer days ahead of you than there are behind you.
Sud­denly you get reflec­tive. Sud­denly you start loo­king “inside”.
And, because you’re part of the most power­ful demo­graphic in the world, every­body and everything else starts doing the same.
I’ll say it again. We live in won­der­fully inte­res­ting times.

September 2, 2004

going offline

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This web­site will be down, star­ting Satur­day after­noon, 4th Sep­tem­ber, for about 24 – 48 hours, while I change over to a new ser­ver. Sorry.
Just check back after the wee­kend and it should be fine.
Thanks.