August 29, 2004

selling out is harder than it looks

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More thoughts on “How To Be Crea­tive”:

21. Selling out is har­der than it looks.

Dilu­ting your pro­duct to make it more “com­mer­cial” will just make peo­ple like it less.

Many years ago, barely out of college, I star­ted sch­lep­ping around the ad agen­cies, loo­king for my first job.
One fine day a Crea­tive Direc­tor kindly agreed for me to come show him my port­fo­lio. Hoo­ray!
So I came to his office and sho­wed him my work. My work was bloody awful. All of it.
Ima­gine the worst, chee­siest “I used to wash with Sudso but now I wash with Lemon-Fresh Rinso Extreme” vapid hou­se­wife crap. Only far worse than that.
The CD was a nice guy. You could tell he didn’t think much of my work, though he was far too polite to blurt it out. Finally he quietly con­fes­sed that it wasn’t doing much for him.
“Well, the tar­get mar­ket are middle class hous­wi­ves,” I ram­bled. “They’re quite con­ser­va­tive, so I thought I’d bet­ter tone it down…“
“You can tone it down once you’ve got­ten the job and once the client comes after your ass with a red hot poker and tells you to tone it down,” he laughed. “Till then, show me the toned-up ver­sion.“
This story doesn’t just hap­pen in adver­ti­sing. It hap­pens everywhere.

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10 Responses to “selling out is harder than it looks”

  1. Joel says:

    “Dilu­ting your pro­duct to make it more “com­mer­cial” will just make peo­ple like it less.“
    I couldn’t agree more, per­so­nally, but how do you explain the fact that millions flock to com­mer­cial rub­bish while just a hand­ful, com­pa­ra­ti­vely spea­king, want the good stuff? Nobel Prize win­ning authors sell less well than com­mer­cial block­bus­ters. Clearly then how many you sell is the wrong cri­te­rion of qua­lity. I pre­sume you agree? Cer­tainly I think that, but how can an ad-man jus­tify that? How does what you say fit in with what you do? That’s what I’d like to hear.

  2. Katherine says:

    “I couldn’t agree more, per­so­nally, but how do you explain the fact that millions flock to com­mer­cial rub­bish while just a hand­ful, com­pa­ra­ti­vely spea­king, want the good stuff? Nobel Prize win­ning authors sell less well than com­mer­cial block­bus­ters.“
    There’s an uns­po­ken assump­tion here, that Nobel prize win­ning authors could write com­mer­cial block­bus­ters if they wan­ted to, and vice versa. I’m not sure that’s actually true. If the Nobel prize win­ners tried to make their work more com­mer­cial, there’s a good chance they’d just end up with sludge.
    There’s also an uns­po­ken assump­tion that the Nobel Prize winner’s work will still be con­si­de­red “bet­ter” in the future. Remem­ber that Shakespeare’s plays pac­ked the Globe night after night, and peo­ple stor­med the docks to get the latest ins­tall­ment of Dic­kens’ serials.

  3. Joel says:

    There’s no uns­po­ken assump­tion that I see, since I hold no such assump­tion. I doubt very much that authors of lite­rary fic­tion could write com­mer­cial fic­tion as requi­red by today’s publishers and agents, since it is by defi­ni­tion for­mu­laic. Howe­ver, there is cer­tainly a cros­so­ver where lite­rary fic­tion may prove popu­lar with the mas­ses and some com­mer­cial fic­tion may actually be quite well-written.

  4. hugh macleod says:

    They may flock in their millions, Joel, but never for long.
    Depends how long a game you’re playing.

  5. Joel says:

    In theory, you’re right Hugh, and I tell myself simi­lar things. In prac­tice, though, it doesn’t seem to be the case. Crap sells well con­sis­tently in the long term, it’s just the pac­ka­ging that changes.

  6. Katherine says:

    “I doubt very much that authors of lite­rary fic­tion could write com­mer­cial fic­tion as requi­red by today’s publishers and agents, since it is by defi­ni­tion for­mu­laic.“
    By defi­ni­tion, for­mu­laic wri­ting is something anyone can do, like follo­wing a recipe in a cook­book. But my point is that com­mer­cial wri­ting and lite­rary wri­ting are equally dif­fi­cult, and dilu­ting your work to make it more appea­ling to either sec­tor is unli­kely to work.
    But any­way…
    The most suc­cess­ful com­mer­cial wri­ters of our era inven­ted their own for­mu­las. No one was wri­ting tech­noth­ri­llers before Tom Clancy. Stephen King’s horror prac­ti­cally killed the genre for anyone else. J.K. Row­ling single-handedly yan­ked fan­tasy out of the genre ghetto and into the mains­tream. I’d bet money that at least one of those three will still be read a hun­dred years from now.
    While the Nobel Prize win­ners mostly do break new ground, anyone who thinks “ave­rage” lite­rary fic­tion isn’t for­mu­laic hasn’t read very much of it. Small press edi­tors can be just as prone to fads and whims as big press edi­tors, but at least the big press edi­tors have to lis­ten when the mar­ket tells them they’re wrong.

  7. Joel says:

    The terms “lite­rary” and “com­mer­cial” fic­tion are mostly used by the industry to con­vey the kind of print-run they might be able to shift in hard­back and whether or not to have gold-blocking on the cover. For myself the for­mer means “poten­tially worth rea­ding” and the lat­ter “cer­tain to be unrea­da­ble rub­bish”. But there’s plenty of “lite­rary fic­tion” I find equally unrea­da­ble, so how use­ful the terms are I don’t know.
    Perhaps in 100 years peo­ple will indeed still be rea­ding the three authors you men­tion Kathe­rine, but what does that say? That peo­ple in 100 years will still have a taste for rub­bish wri­ting?
    I agree with Nor­man Mai­ler, who said, in refe­rence to Stephen King: “The popu­la­rity of bad wri­ting is ana­lo­gous to the enjoy­ment of fast food.”

  8. Mark says:

    But when it comes to adver­ti­sing, isn’t it true that those that score high on the crea­ti­vity awards often score low on effec­ti­ve­ness based on things like brand recall?

  9. hugh macleod says:

    Yeah, Mark, the word “crea­tive” in the stan­dard adver­ti­sing con­text is pretty mea­nin­gless, for rea­sons you just sta­ted ;-)
    Which is why I never enter award shows. They inva­riably have their heads up their ass.

  10. AcouSvnt says:

    High-profile medioc­rity doesn’t come from crea­tive peo­ple who manage to “tone it down”; it comes from dull peo­ple that can afford to hire an army of pro­fes­sio­nals to give their shit a glossy sheen.