August 27, 2004
thoughts on “smarter conversations”

How to have smarter conversations.
Somewhere along the the line I decided that embracing “Smarter Conversations” was preferable to prematurely consigning my career to the dustbin of history. I just wrote down some random thoughts:
1. Understand why what you’re offering to do for other people is interesting, important, meaningful etc then start telling people about it.
Think about this one. Hard. If you don’t know, then how will other people know? Exactly. They won’t.
2. Live like you know the difference between remarkable and unremarkable, like it matters to you.
The more “remarkable” matters to you, the more likely that it will appear in the product you’re selling. The more likely other people will notice it.
3. Seek out the exceptional minds.
This is my basic mantra. It’s a good one to have. Not everybody gets it. Their loss.
4. Start a blog.
Blogs are funny things. Say something smart, people pay attention. Say something dumb, you’re ignored. We big media folk just can’t seem to get our heads around that concept, for some reason. Regular blogging can help train you to better discern between smart and dumb. Makes it easier to extend this to the rest of one’s business.
5. Ruthlessly avoid working for companies that “don’t get it”.
Yeah, you may have to turn down a few gigs, and that can really hurt when the rent is due. Still, anything that’s easy to get isn’t worth having.
6. Ruthlessly avoid working for companies that think they know better than you.
Luckily, if you get the whole “smarter conversations” thing, their “Yes, Buts” will just seem rather empty. Making them easier to “toss out like old furniture”.
7. Be nice.
Smarter conversations are fuelled by goodwill. Lose it and die.
8. Be honest.
Again, smarter conversations are fuelled by goodwill etc.
9. Karma is key.
But you already know that. Or you’re stupid. No middle ground on this one, sorry.
10. Listen.
Tongues are dumber than brains, brains are dumber than ears etc.








Hugh, another great list/post. To point # 10: There is an old saying — the reason we have two ears and one mouth is that we should listen twice as much as we talk…
Re: slogans/memes/buzzwords…
20 years ago, I was briefly fascinated by graffiti. I liked the concept of koan-like statements written on walls that might just conceivably jar someone’s head loose and cause some small measure of enlightenment. Mind you, it was hard to find any actual graffiti that made the attempt to move beyond the standard “for a good time call…” model, but every now and then you’d see stuff of mild interest in cafes or bookstores. In general, I think it’s safe to say that the best stuff was found in college towns. I was on the road a lot then, so I had the opportunity to do some fairly extensive field work on the subject, as a side hobby.
What became obvious pretty quickly was that no matter how clever, insightful or funny a scrawled message was, the environment of the message had an impact
The old saying that which Jon Strande referenced:
“We have two ears and only one tongue so that we would listen more and talk less.” — Diogenes, c.412 – 323 B.C., Greek Cynic philosopher
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