June 9, 2004

death of a brand consultant

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Another Brand Con­sul­tant bites the dust! Jen­ni­fer Rice wri­tes:

I’ve been thin­king a lot about this topic, but more in con­text with what I can offer my clients. 

Here’s a heads-up for my blog friends… I’m rena­ming my com­pany and repo­si­tio­ning myself out of the bran­ding game. Stay tuned; I’ll hope­fully have a new web site & cor­po­rate ID in a cou­ple weeks to share with you. 

I deci­ded it’s time to follow my own advice! As many of you know, I’ve been strug­gling with the word ‘brand’ for a long time; there’s too much con­fu­sion about what it means, and ‘bran­ding’ is too crow­ded of a mar­ket. But more fun­da­men­tally, most execs don’t think they have a bran­ding pro­blem. The issue they usually face is being too close to their own busi­nes­ses… get­ting mired in ope­ra­tions and ‘the way we’ve always done things.’ They’d all like to be crea­tive about where to take their busi­nes­ses, but as Rob points out, that can be a real challenge.

In the com­ment sec­tion I pipe in:

Just as well.… “Brand” as a term is kinda tired. Peo­ple are sick of hea­ring it, sick of saying it etc.

So now we’re all scram­bling around to find the new magic word. No, it isn’t “Love Marks”. Heh.

What com­pa­nies find inte­res­ting is not what they make; not their brands. The hot new thang is the “purpose-belief”… the glue that keeps the Fellowship “fellow’d and ship’d”, as it were.

i.e. honing in on the collec­tive sense of pur­pose.… through com­mon pur­pose comes com­mon identity.

That being said, “Fellowship” applies far more easily to a com­pany like Apple or Dell than say, Chef Boy-Ar-Dee.

My advice would be, if you’re trying to sell them “pur­pose”, to stear clear of clients who have little sense of pur­pose themselves.

A mar­ke­teer can­not give a com­pany a sense of pur­pose– she can only bet­ter reveal what is already there.

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